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Customer Services jobs in Reading

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  1. Customer Service/Analyst

    Reading | £20000.00 - £22000.00 per annum | From Hays

    An excellent opportunity for a Junior Software Analyst for a IT Company in Reading, excellent progression. Reading, Berkshire UK Circa, £22,000 + Benefits Your new company Your new... Management Team. The electronic filing of customer data via our internal systems and databases. Day to day operational support to the wider Service Delivery department. Providing excellent customer service in response to a variety of different service requests from our Managed Services and software customers. Logging and managing Service Desk requests on our Service Desk Management tool ... channels of communication. Adhering to Service Level Agreements with regards to all dealings with customers. Maintaining a full audit trail on all Service Desk requests. Updating externally based... See more

  2. Customer Service Assistant

    Abingdon | £9.00 - £10.00 per hour + + holiday | From Hays

    Looking for brilliant, passionate people who pride themselves on delivering a great customer service. Hours of work: 8:30am - 4:30pm and 10am - 6pm & 2:45pm - 11pm £9-£10 per hour Your... new company A creative global business in South Oxfordshire. Your new role You'll be working as part of a busy team supporting our customers with their queries+ and licensing needs. Managing questions and enquires from customers via calls, emails and live chats on a whole range of issues which could include pricing or downloading content. Answering the phone and emails. What you'll need to succeed Being confident when dealing with external customers and understanding of the importance of putting the customer first. Ability to work as part of a team... See more

  3. Customer Service Advisor

    Reading | From £8.57 to £8.57 per hour | From Travelex

    Travel Money Advisor / Retail Sales Consultant – Asda– Lower Earley – (Part Time) Job Type: Permanent Part Time Hours per week: 20 Salary per annum: £8,912.80 pa/ £8.57ph + additional... customer service, building relationships and getting to know your customer along with all aspects of travel money! Don’t worry if you can’t tell us the difference between a Dirham or a Baht as we don ... have a great experience is really important to us, therefore we look for people who share our passion for customer service! We have a clear purpose at Travelex. We understand the value of exchanged ... than 40 years and serves customers in over 70 countries across 6 continents, offering a range of services to both consumers and businesses, operating as a globally recognised and widely trusted foreign... See more

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  5. Customer Service Agent

    Reading | £20000 per annum | From Hiring Wizard

    Our client have an exciting opportunity for a Customer Service Agent to join their growing team based in Reading, Berkshire. Job Title: Customer Service Agent Location: Reading, Berkshire... Salary: £20,000 per annum + out of hours payments (time plus a half) + benefits Job Type: Full-Time Customer Service Agent - About the Company: Our client and its sister company are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, they are committed to providing their ... and able to operate in a fast-paced environment as they continue to drive their business into new and exciting product areas. Customer Service Agent -The Role: Reporting into the Customer Service... See more

  6. Customer Service Administrator

    Reading | | From Marc Daniels

    Customer Service Administrator required to join a fantastic company based in Reading. Responsibilities: To receive, review & process orders quickly and accurately (Contract review) Receive... make telephone calls regarding queries for prices, stock availability & general information To advice customers on all types of technical query's Receive & record customer complaints General system & administration duties Liaise with the production team for lead times Liaise with the despatch team for deliveries To be efficient and thorough in all duties undertaken Work accurately under ... ' environment Sales & Service driven Attention to detail By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website at... See more

  7. Customer Service Administrator

    Reading | | From Office Angels

    Customer Service Administrator Reading 21k To start as soon as possible Permanent Hours - Monday to Friday 8.30am - 5.30pm We are currently looking to a motivated and enthusiastic... individual to join our expanding Customer Service Administration team. Working closely with the rest of the business, the successful candidate will play an integral role in the company ensuring that all Administration and Customer Service activity is delivered efficiently and professionally. This is an excellent opportunity to join a well-established company with excellent prospects for which ... are responded to within 24 hours Work through and action daily reports Managing customer orders quickly and efficiently Skill/ Experience Customer service and admin experience would be desirable... See more

  8. Technical Customer Service

    Farnborough, Hampshire | £20k - 30k per year | From CatchFish

    Job Title: Help Desk Team Member (1st line support, technical support, customer service) The company: My client is a large US based company that offers a mobile protection app . They offer... games, reading technology articles. You must have previous experience supporting either applications or software in a customer facing environment. The Role: On a day to day basis you will be looking after customers via phone, email and live chat by answering any questions they have or helping them with any technical issues. Another element of the role will be testing the app for bugs when new releases are coming out. There will be a variety of tasks and opportunities to develop in different areas of the business. Requirements: We are looking for someone with customer... See more

  9. Customer Service Administrator

    Reading | Up to £9.91 per hour | From Blue Arrow - Newbury

    Customer Service Administration - £9.91 per hour - 6 month temporary position Are you looking for an exciting administration opportunity in the heart of Reading Town centre? Do you have a strong... customer service ethic? Are you keen to use your word and excel skills? Then we have the perfect opportunity for you! Weekly pay 28 days a year holiday Pension Free training Our client based near all good transport links are looking for a team of customer service administrators to supply an exemplary service to its customers, you must have an eye for detail and keen to go the extra mile. You must be process driven and able to prioritise workloads. Full training will be given - but you must have the following: Good word and Excel knowledge GCSE level 4 or above Customer service... See more

  10. Customer Service Agent

    Amersham | £8.50 - 8.50 per hour | From CPI Selection Ltd

    Customer Service Advisor - Amersham Monday to Friday 0800 to hours a week, working 1 Saturday a month. £8.50 to £8.50ph. To provide a high level of customer support within.... Excellent computer skills and data entry skills. Ability to work under pressure. This is a fantastic role temp to perm role to start Mid September, we would be keen to hear from customer services ... a busy call centre environment. Respond to a high level of customer calls and assist with the different nature of the calls. To resolve issues as they arise and offer potential solutions. Processing data and logging customer information onto the CRM system. Manage the call by offering a solution. Maintaining regular contract with customers on the telephone and build relationships. Ensure... See more

  11. Customer Service Administrator

    Reading | £17000 - £20000 per annum | From Focus Resourcing Group

    Our client is a Customer service advisor to join their team. Our client is seeking a candidate who enjoys interacting with customers and offering a great service. In return our client offers an..., referring technical queries accordingly. Support and contribute to an environment within the team that promotes best practice and excellent customer service. Communicate information with both internal ... or strong customer service experience PC skills are essential. Experience Deliver excellent customer service. Ability to convey information to customers in a professional and efficient manner ... excellent working environment, good career opportunities and brilliant training. The Role To contribute to the development of a strong customer relationship by understanding individual... See more

  12. Customer Service Advisor

    Reading | £17k - 19k per year | From 1-1 Recruitment Limited

    Customer Service Representative £17k - £19k As the successful Customer Service Representative, you will be responsible for providing support to customers and the sales team... Working as part of a team. Solving customer problems. Working in a very busy and at times demanding role. Key duties include Dealing with customer queries over the phone and via email Supporting the sales team General administrative duties Outbound calls Building good working relationships with customer’s Working very closely with an established Team Responding promptly to Customer Queries Handle and resolve customer complaints Skills Required Previous experience in telephone customer services Flexibility Excellent written and verbal communication skills... See more

  13. Customer Service Advisor

    Abingdon | - £19k | From Get Recruited (UK) Ltd

    CUSTOMER SERVICE ADVISOR ABINGDON, OXFORDSHIRE £19,000 PER ANNUM + LUCRATIVE BENEFITS + STRONG PROGRESSION OPPORTUNITIES CUSTOMER SERVICE ADVISOR - THE OPPORTUNITY: Due to growth... business I am currently recruiting for my client based in Abingdon for a Customer Service Advisor to join them on a full time, permanent basis. My client are a luxury furniture business who have stores across the UK. This role will be working within their Head Office. The role is to support the Aftercare Manager and Aftercare Office Manager with customer service and administration duties for all plumbing and electrical jobs, providing the highest quality customer service to both clients and customers. This is an extremely exciting opportunity to join a successful and well-established... See more

  14. Customer Service Assistant

    Fleet, Hampshire | £7.78 - 8.21 per hour | From The Southern Cooperative

    We’re proud to serve local communities in towns and villages across the south of England. We know that our customers rely on us for our convenient locations and great product range but even... more important is the customer service we provide, and that’s where you come in. We’re looking for Customer Service Assistants to join our team. It comes as no surprise that in retail, no two days are the same but you can expect to be involved in: Assisting our customers and helping them with any questions Merchandising stock ensuring great availability for our customers Working on the checkout Assisting with stock control and replenishment Helping keep the store clean, tidy and safe Maintaining a high standard of customer service at all times What we need from... See more

  15. Customer Service Assistant

    Hook, Hampshire | £7.78 - 8.21 per hour | From The Southern Cooperative

    We’re proud to serve local communities in towns and villages across the south of England. We know that our customers rely on us for our convenient locations and great product range but even... more important is the customer service we provide, and that’s where you come in. We’re looking for Customer Service Assistants to join our team. It comes as no surprise that in retail, no two days are the same but you can expect to be involved in: Assisting our customers and helping them with any questions Merchandising stock ensuring great availability for our customers Working on the checkout Assisting with stock control and replenishment Helping keep the store clean, tidy and safe Maintaining a high standard of customer service at all times What we need from... See more


    Hook, Hampshire | £18k - 20k per year | From 1-1 Recruitment Limited

    Customer Service Administrator Location: Hook Salary: £18k - £20k plus Bonus On behalf of my client based in Hook, I am seeking a Customer Service Advisor to join them at their... family owned business on a permanent basis. The role and responsibilities of the Customer Service Administrator will include: Receiving and processing sales orders using Sage Providing and processing quotations Maintaining the database and develop an understanding of products Being the point of contact for potential companies and book appointments for the Sales Team To be successful for the Customer Servcie Administrator role you will need: An excellent telephone manner and communication skills. A great eye for detail and good organizational skills Experience with working... See more

  17. Customer Service Advisor

    Amersham | £8.25 - 9.23 per hour | From CPI Selection Ltd

    Customer Service Advisor – September & October Start Dates - Temporary to Permanent Little Chalfont, Amersham £8.50/hr (42.5 hour working week) and rises to £9.23/hr after 12 weeks 42.5 hour... week with rotating shifts. 8am - 5pm 10am - 7pm Once a month you would be working a Saturday with a day off in the week Job Purpose Working within the incoming customer service call centre, you will be dealing first-hand with customers and stores in order to provide excellent customer service and support. Due to the seasonal nature of the business, a flexible approach to working ... a polite and professional manner, working within set service level targets To resolve order issues i.e. oversells and rejected orders, keeping the customer fully informed To encourage sales when in... See more

  18. Customer Service Analyst

    Reading | Negotiable | From Ashfield Healthcare Limited

    Company: Ashfield Healthcare Position: Customer Service Analyst Location: Reading Vacancy Type: Permanent Salary: Competitive Ashfield Healthcare have partnered with Sanofi to... deliver an exciting new Customer Service Analyst position. In the role, you will be providing a compliant and efficient customer service experience by managing inbound and outbound interactions with Agents, Sanofi customers and enquiries from third parties. You will also have the opportunity to engage in management and continuous improvement of Customer Service processes in order to enhance efficiencies and simplification. Key Responsibilities * Managing and action daily exception reporting for sales, stocks and master data * Managing customer service performance and day to day contact... See more

  19. Customer Service Advisor

    Maidenhead | £18000 - £20000 per annum + bonus + benefits | From Mark James Search

    Our client, a leading Financial Services organisation based near Maidenhead, are currently hiring for a Customer Service Administrator to join their expanding team, to be responsible for completing... requests for customers and generating responses in an accurate and timely manner. Responsibilities Plan and prioritise allocated workloads against agreed service standards. Take ownership for ... . Consider risk when completing daily activities. Identify process improvements and efficiencies Carry out any reasonable task or duty as requested. Requirements Experience in Financial Services would be desirable. Able to embrace change whilst adopting a positive attitude. Experience of working in a target driven environment centred on customer delivery. Understanding of Microsoft office... See more

  20. Customer Service Advisor

    High Wycombe | Up to £18000.00 per annum | From Blue Arrow - Harrow

    A leading technology financial services company are seeking experienced Customer Service Advisors to be the first point of call for customers. After experiencing considerable growth over the last... 5 years, with over 100 employees spread across offices in High Wycombe & London, we are looking for Customer Service Operatives who have a passion in providing great service. Key information ... ' Service - Weekend away (up to £500) o 4 Years' Service - Week away (up to £1000) Key responsibilities include: *Respond to all levels of customer communications in a timely manner *Provide first class call handling *Deal with customer queries and issues *Deliver resolutions and show empathy Skills/Experience required: *Previous customer service experience (face to face or on the phone... See more

  21. Customer Service Administrator

    Basingstoke | £20k - 25k per year | From 1-1 Recruitment Limited

    Customer Experience Administrator Location: Basingstoke Salary: £20,000 - £25,000 I am currently recruiting for a Customer Experience Administrator on behalf of my client... based in Basingstoke, the successful candidate will be enthusiastic about customer service and building long lasting relationships. You will have good communication skills and great attention to detail. Responsibilities: Manage the Sales inbox ensuring work is distributed accurately Proactively engage with clients through the customer journey Proactively promote products and special ... the CRM system organise and ensure a detailed track of all events to maintain accurate customer interactions and business intelligence. Support the wider customer service team with administrative duties... See more