Are you a customer-focussed individual with a desire to make a real impact?
Do you enjoy a fast-paced and dynamic environment?
Are you flexible with working unsociable shift patterns?
Osborne... Appointments are currently recruiting for Call Centre Agent (Transport) to join our Transport & Logistics client on a permanent basis.
Flexibility with working hours is a must. This could include Earlies, Days, Lates, Nights and Weekends
Contract Type: Permanent (Full-Time)
Handling high volume of calls
Managing shipment orders end to end, monitoring the platform to meet business KPIs such as OTIF, SLAs etc
Building strong relationships and provide support to carriers and shippers to execute day to day loads
Manage real time... See more