Customer Service Advisor
Akton Recruitment currently has an exciting opportunity for a Customer Service Advisor with Telephony experience to join the contact centre team with the local authority in... enquiries.
To provide and promote a professional, high quality, front line customer focused service to all callers, processing information in response to enquiries, concerns or requests for Council services ... is reasonably practicable
Experience of working within a complex customer service delivery environment either face to face or by telephone
To provide and promote a professional, high quality, customer focused service to all callers To deal with telephone enquiries housing repairs from customers in a professional manner, consistent with corporate customer services standards and targets.
If... See more