Job Listings

2Nd Line Customer Service jobs in Bath

Download our app:

Sort by:
close
close
alert  Tip: You can search for a phrase by enclosing your keywords in quotes, e.g. "2nd line customer service"
  1. 2nd Line Engineer

    Bristol | £25000.00 - £30000.00 per annum | From Ignite Digital Search Ltd

    2nd Line Support Are you looking to be a key member of a support team dedicated to keeping critical IT systems and services in working order for business across the South West? My client is... looking for a passionate 2nd Line Engineer to assist with end to end management of incidents and service requests either with a first-time fix or escalating to the appropriate party defined in the SLA. Your day to day role will see you providing a high level of technical support consultancy and security services to clients ranging in size from SMEs to enterprise. As a central point of contact, you will be expected to assist the Service Desk Leader in being the face of a friendly and efficient support team. Primarily you will be providing support across Microsoft applications and operating... See more

  2. 2nd Line IT Support Engineer

    Bristol | From £26,000 to £30,000 per annum | From Nanotek Ltd.

    Candidate Criteria: • Windows Server 2012-2019 (Essentials, Standard & Enterprise)  • Active Directory, Group Policy  • Windows Desktops, (Windows 10) • TCP/IP Networking.  • Server &... Desktop Hardware  • VPN’s  • Remote Access Tools (RDP)  • Routers (ADSL, DSL, Leased Line, Ethernet)  • Microsoft Office • Cloud Services (Office 365, Azure)  • Backup/Restore Software • Terminal Services / Remote Desktop Services • Hyper-V Virtualisation, VMware • Microsoft Dynamics 365 (CRM) • PBX & Voice-Over-IP Telephony Training and Qualifications: • Microsoft MCP(s) attained in related disciplines.  • Microsoft MCSA/MCSE/MCITP * UK Driving licence Job Role: • Provide 2nd line telephone, remote and on-site support  • Provide on-site visits to customers to provide... See more

  3. 2nd line Support Engineer

    Bristol Area | £25000 - £32000 per annum + excellent benefits | From IO Associates

    iO Associates are working with an one of the fastest-growing MSPs in the UK. They are currently on the lookout for a 2nd Line Support Engineer to help them in their continued growth. This company... is well-known for its innovative approach to technology, and it top quality training and development. Role: 2nd Line Support Engineer Location: Bristol Salary: £25,000 - £32,000 ... from first line support, providing an excellent level of customer support. As the company continues to grow, you will be involved in small to medium-sized projects as required by the IT Support Manager. This role will involve working with: Office 365 Azure AD HP stack Windows Requirements: Proven experience in a second line role. Experience in all the above technology isn't needed... See more

  4. Receive 2Nd Line Customer Service jobs in Bath direct to your inbox.

    Simply enter your email address. (Agree to receiving job alerts - terms and conditions)


  5. 2nd Line IT Support Analyst

    Bristol | £22k - 25k per year + Pension | From CV Screen Ltd

    A 2nd Line IT Support Analyst is required to provide support for various UK companies by our Managed Service Provider client based in Bristol, South West. This is a role with a growing company who... are of the size that means your opinion, involvement and personality are just as important as your technical fit. A salary of up to £25,000 is available for the right applicant. The 2nd Line ... suit? This role will suit a 2nd Line IT Support Analyst keen to join a growing and rewarding employer who offers training and career development. Our client is looking for an enthusiastic and dedicated 2nd Line Support Analyst, who is ambitious and passionate about the technical work they do. With opportunities to progress within the company, the 2nd Line Support Analyst will have a fantastic... See more

  6. 2nd Line Team Lead Support Engineer

    Corsham | £22k - 24k per year | From First Military Recruitment

    AR14 - 2nd Line Support Engineer Location : Corsham Salary : £22,000 - £24,000 Overview: First Military Recruitment are currently seeking a 2nd Line Team Lead Support Engineer on behalf... of one of our clients. You will have responsibility for the day to day delivery of IT support and technical services to the company customer base. Build and retain relationships with existing ... . Completion of service tickets in a timely, concise and informative manner. Follow/Maintain ITIL Process as required. Identify and escalate situations requiring urgent attention. Liaise with customer services to track job progress and completion. Take ownership of customer problems. Document Service Desk Processes, Triage/UAT Scripts and as required. Skills and Qualifications: Security... See more

  7. Project Engineer / 2nd Line Support Engineer

    Bristol | - £25k-£30k | From Charm Recruitment

    Modern tech start up seeking like minded  individual to join them at this pivotal time as a Project Engineer / 2nd Line Support Engineer. Their newly refurbished dog friendly office boasts... customer products in line with their requirements and branding · Demoing sites ensuring complete client satisfaction and providing user training To be successful as a Project Engineer/2 nd ... relationship management skill set in a forward-thinking working environment that champions flexible working and career progression? If so, read on… As Project Engineer/2 nd Line Support Engineer you will build and maintain strong working relationships with new clients and manage their onboarding through to completion. You will complete the technical configuration of customer products... See more

  8. 2nd Line IT Support Analyst Permanent Bristol Full time

    Bristol | £25000.00 - £30000.00 per annum | From Office Angels

    Position: 2nd Line Support Analyst Location: Hengrove - BS14 Term: Full Time, Permanent Hours: Monday - Friday 8:30-5:30 (40 hours per week) We are pleased to yet again be working with... growing Bristol IT firm. If you feel you have relevant experience within a 2nd line support role and are keen on using your skills working with industry leading technology and want to be a part of a forward thinking, developing company. This is an exciting time to join a company that are in great demand during this current climate. Your responsibilities will include, but not be exclusive to; Supporting clients via support system, ensuring the ticket process is followed whilst maintaining customer contact so they are receiving the highest level of customer care. Be proactive in... See more

  9. 2nd Line IT Technician

    Bristol,Avon | 160.0000 - 200.0000 | From Hays Specialist Recruitment Limited

    2nd Line Support, Infrastructure, Contracting, Bristol Your new company A high profile organisation based in THE HAPPIEST CITY in the UK. They are undergoing major digital change and are now in... need of a seasoned, confident, reliable and friendly 2nd Line IT Technician to join their infrastructure teams. Your new role You will play a key role as part of the technical infrastructure services team working collaboratively to drive the business forward. You shall partake in hardware installation, testing and troubleshooting activities across the estate. You will provide 2nd line support to handle ticket escalated from the service desk against defined SLA's and exceeding expected standards. What you'll need to succeed Hands on experience and knowledge in an enterprise environment... See more

  10. 2nd Line Engineer

    Bristol,Avon | 25000.0000 - 30000.0000 | From Ignite Digital Talent

    2nd Line Support Are you looking to be a key member of a support team dedicated to keeping critical IT systems and services in working order for business across the South West? My client is looking... for a passionate 2nd Line Engineer to assist with end to end management of incidents and service requests either with a first-time fix or escalating to the appropriate party defined in the SLA. Your day to day role will see you providing a high level of technical support consultancy and security services to clients ranging in size from SMEs to enterprise. As a central point of contact, you will be expected to assist the Service Desk Leader in being the face of a friendly and efficient support team. Primarily you will be providing support across Microsoft applications and operating systems... See more

  11. 2nd Line IT Support Analyst

    Bristol,Avon | 22000.0000 - 25000.0000 | From CV Screen

    A 2nd Line IT Support Analyst is required to provide support for various UK companies by our Managed Service Provider client based in Bristol, South West. This is a role with a growing company who... are of the size that means your opinion, involvement and personality are just as important as your technical fit. A salary of up to £25,000 is available for the right applicant. The 2nd Line ... will suit a 2nd Line IT Support Analyst keen to join a growing and rewarding employer who offers training and career development. Our client is looking for an enthusiastic and dedicated 2nd Line Support Analyst, who is ambitious and passionate about the technical work they do. With opportunities to progress within the company, the 2nd Line Support Analyst will have a fantastic opportunity to learn... See more

  12. 2nd Line IT Support Analyst

    Bristol | £22000 - £25000/annum Pension | From CV Screen Ltd

    A 2nd Line IT Support Analyst is required to provide support for various UK companies by our Managed Service Provider client based in Bristol, South West. This is a role with a growing company who... are of the size that means your opinion, involvement and personality are just as important as your technical fit. A salary of up to £25,000 is available for the right applicant. The 2nd Line ... role will suit a 2nd Line IT Support Analyst keen to join a growing and rewarding employer who offers training and career development. Our client is looking for an enthusiastic and dedicated 2nd Line Support Analyst, who is ambitious and passionate about the technical work they do. With opportunities to progress within the company, the 2nd Line Support Analyst will have a fantastic opportunity to... See more

  13. 2nd Line Engineer - Bristol - £32,000

    Bristol,Avon | 25000.0000 - 32000.0000 | From Itecco Limited

    This is a fantastic opportunity for an ambitious IT Professional to develop their Technical career working for a rapidly growing Managed Service Provider. As a 2nd Line Engineer you'd become part... a fantastic team supporting clients all over Bristol. Offering a lot of Project work, 3rd Line exposure and a vast array of different technologies, no day will be the same. With focused career ... service ** Opportunities for growth within the company ** Paid Certifications and Training - Microsoft, Cisco, ITIL Role Requirements: ** Virtualisation - VMware/Hyper-V ** Office365 and Exchange ** Networking - TCP/IP, DNS, DHCP ** Terminal Service/Remote Desktop/VPN ** Windows Server 2012 - 2019 ** Backup Solution experience Desirable skills: ** Relevant IT Certifications e.g. CCNA/MCSA/ITIL... See more

  14. 2nd/ 3rd Line Support Engineer

    Bristol,Avon | 25000.0000 - 30000.0000 | From Franklin Fitch

    The Opportunity If you are looking for a stimulating IT Support role that has opportunities to build your skill set in a professional environment this could be the vacancy for you. The role will be... to support the company with all hardware and software issues ensuring the proficient operation of all IT equipment The Client A fast paced and well-respected Service Provider that seeks to build long term, trusting relationship with their clients. They provide fantastic support and development to all their employees and like to nurture and progress talent from within. There is a great community feel throughout the company, with a very friendly working environment. What’s needed for me to be considered? ·At least 2 years experience in supporting and installing Windows based IT systems... See more

  15. Customer Service

    Bristol,Avon | 14.3800 | From Reed

    The Business Review Centre completes remediation programmes of current and historic, products and services provided by our bank’s sale force. Reviewing situations which may have resulted in... include: Undertaking case investigations to ensure the correct outcome is achieved for the customer, in line with the project and business requirements. This will include; handling post (in/out ... customers not receiving correct outcomes, puts them right and helps to reduce the risk of them happening again, it also addresses gaps in customer due diligence or prevention of financial crime information. The fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. Why not start a new year with this great opportunity to enter the financial... See more

  16. Customer Service

    Bristol Area | £9 per hour | From Akton Recruitment Ltd

    Customer Service Advisor   Akton Recruitment currently has an exciting opportunity for a Customer Service Advisor with Telephony experience to join the contact centre team with the local authority... enquiries. To provide and promote a professional, high quality, front line customer focused service to all callers, processing information in response to enquiries, concerns or requests for Council ... as is reasonably practicable   Experience of working within a complex customer service delivery environment either face to face or by telephone  To provide and promote a professional, high quality, customer focused service to all callers To deal with telephone enquiries housing repairs from customers in a professional manner, consistent with corporate customer services standards and targets... See more

  17. 2nd Line IT Engineer - Central Bristol

    Bristol,Avon | 0.0000 | From Moon Executive Search

    Opportunity for a 2nd line support engineer to join a well established managed services company, based in the centre of Bristol for a single client. Ideal candidate MUST have worked within a legal... OR professional services environment, and will have ITIL background, with previous customer facing role, experience of - supplier escalations, legal apps, troubleshooting and diagnosing faults, Demo, knowledge of Microsoft Technologies, must be used to working in a secure environment, and must have great interpersonal and communication skills. Essential Experience -·Microsoft Office/Server/Windows Client/ Exchange, Active Directory, Network Cabling, Printer Hardware, DNS Desirable Experience - Office 365, Citrix XenDesktop and Xen Server, VMWare, Firewalls, Veeam, Sonicwall Routers, DELL... See more

  18. 2nd Line Team Lead Support Engineer

    Corsham | £22000 - £24000/annum | From First Military Recruitment Ltd

    AR14 - 2nd Line Support Engineer Location: Corsham Salary: £22,000 - £24,000 Overview: First Military Recruitment are currently seeking a 2nd Line Team Lead Support Engineer on behalf of one... our clients. You will have responsibility for the day to day delivery of IT support and technical services to the company customer base.  Build and retain relationships with existing customers ... tickets in a timely, concise and informative manner. Follow/Maintain ITIL Process as required. Identify and escalate situations requiring urgent attention. Liaise with customer services to track job progress and completion. Take ownership of customer problems. Document Service Desk Processes, Triage/UAT Scripts and as required. Skills and Qualifications: Security Cleared At least two years... See more

  19. Project Engineer / 2nd Line Support Engineer

    Bristol,Avon | 25000.0000 - 30000.0000 | From We Are SSG

    Modern tech start up seeking likeminded individual to join them at this pivotal time as a Project Engineer / 2nd Line Support Engineer. Their newly refurbished dog friendly office boasts a ping pong... management skill set in a forward-thinking working environment that champions flexible working and career progression? If so, read on… As Project Engineer / 2nd Line Support Engineer you will build ... requirements, as well as provide ongoing support and training. Project Engineer / 2nd Line Support Engineer duties will include but not be limited to; Working closely with internal colleagues to onboard clients effectively Attending configuration workshops onsite with customers to identify their requirements and define a statement of work Configuring customer products in line with their... See more

  20. 1st Line Customer Support

    Bristol,Avon | 18000.0000 - 23000.0000 | From Oscar Technology

    Role - 1 st Line Support Analyst Location - Bristol, UK Skills Required - Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication..., Problem Solving Skills and Keen to Learn! As the 1st Line Support Analyst you will be responsible for 1st Line Support, this will involve ensuring customers are happy with the service that you are providing ... infrastructure provider with over a decade's experience in their market are looking for a 1st Line Support analyst. The Driven and energetic candidate will join their fast growing and dynamic team located in ... at the centre of their success. Role - 1st Line Support Analyst Location - Bristol, UK Skills Required - Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing... See more

  21. 2nd Line IT Support Analyst Permanent Bristol Full time

    Bristol,Avon | 25000.0000 - 30000.0000 | From Office Angels

    Position: 2nd Line Support Analyst Location: Hengrove - BS14 Term: Full Time, Permanent Hours: Monday - Friday 8:30-5:30 (40 hours per week) We are pleased to yet again be working with a growing... Bristol IT firm. If you feel you have relevant experience within a 2nd line support role and are keen on using your skills working with industry leading technology and want to be a part of a forward thinking, developing company. This is an exciting time to join a company that are in great demand during this current climate. Your responsibilities will include, but not be exclusive to; Supporting clients via support system, ensuring the ticket process is followed whilst maintaining customer contact so they are receiving the highest level of customer care. Be proactive in the maintenance... See more