Key Skills : Technical Support, Analysis, 2nd Line, Help Desk, Service Desk, Microsoft
Location : Cardiff, South Wales
Salary : c.£16K
Our client is looking for a 2nd Line Technical Support... Analyst to provide full 2nd line support to their customers and sales staff. You will assist with updating and maintaining the service desk system, prioritising and following-up calls and ensuring that users are supported in a timely and effective manner, providing admin and ad-hoc support as directed.
As an experienced 2nd Line Technical Support Analyst, you must have:
At least 2 years 2nd ... , Analysis, 2nd Line, Help Desk, Service Desk, Microsoft.
This permanent 2nd Line Technical Support Analyst role is commutable from: Bridgend, Cardiff, Caerphilly, Merthyr Tydfil, Newport (Gwent).