Job Listings

First line customer service support normally involves dealing with customers or clients directly to resolve their issues.

Who can I work for?

Most industries require someone to act as a first point of call for customers or clients, so you could work for a large global organisation or a small local company and in any sector.

Where and when can I work?

The majority of positions are office-based and you will normally work 9am – 5pm Monday to Friday. There are first line customer service positions across the country.

We currently have a great selection of 1st line customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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1st line customer service jobs

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  1. Customer Service / Helpdesk / 1st Line Support

    | 16000.0000 | From Dragon2000 Ltd

    Due to continued expansion we have positions available from junior up to highly experienced within our client support team, to provide first level phone and email assistance to our ever growing... client base of businesses using our software and website solutions. Customer service skills are essential for the role, which is Monday to Friday 9am-5pm. Any experience supporting business customers, automotive industry experience, software or website support, or any general IT helpdesk experience would be beneficial. The salary range is £16,000 for junior level up to a starting salary ... a passion for expanding your knowledge and giving great customer service. You will have a helpful nature, share your opinions and ideas freely, relish problem solving and enjoy team working. Career...

  2. 1st line Support/Customer Service Advisor - Doncaster - 9month to perm

    Doncaster | 7.0000 | From Lucid Support Services Ltd

    1st line Support/Customer Service Advisor - Doncaster - 9month to perm An exciting requirement has arisen for a 1st line support analyst/Customer Service Advisor based in Doncaster on a 9 month... contract with a view of turning permanent. My client is willing to train you and develop your skills within IT. My client is looking for a customer focused 1st Line Support Analyst with either a technical background or great customer service knowledge please see below: Key requirements/Skills 1st line Support or customer services background High-end administration tasks Keeping to SLA's/ following processes Working in a fast past environment Strong communication skills Team player Please apply for this role for further details...

  3. 1st Line Support Engineer - customer service, software applicat

    York | 23000.0000 | From Recruit4Talent

    1st Line Support Engineer - customer service, software applications York, North Yorkshire £23,000 - £27,000 plus benefits & bonus The company: 1st Line Support Engineer with experience... delivering exceptional levels of support and customer service in a software based environment is sought by a marketing leading platform development company based in York. They are highly regarded as ... the company. The Role: This role would suit an experienced 1st line support Engineer that wants to move into a smaller, more technically challenging environment where you will be given huge scope to progress quickly and be viewed as a real spokesperson for the company. As a 1st Line Support Engineer you will be responsible for: Delivering 1st line application support for an international client...

  4. 1st Line Support / Help desk / Technical Customer Service

    Reading | 17000.0000 | From Lynx Recruitment Ltd

    1st Line Support / Help desk / Customer Service I'm looking for a Customer Service Focused person to join my Reading based client. I need someone who has the drive to get involved in IT, as there... are oppurtunties to get involved in both IT Support, and the Payments Industry. If you have the ability to learn, have great customer service skills, and have the drive the learn, please let send your CV as soon as possible...

  5. 1st Line Support Analyst / Customer Service - £18k - £22k

    Upminster | 18000.0000 | From Deerfoot IT Resources Ltd

    1st Line Support Analyst - £18k - £22k Logistics Upminster, Great London Are you currently working in a customer focused role wishing to pursuit a career in IT Support? We are working with... candidates with the following job titles: - Customer representative, Customer support, Customer Service, 1st Line Support, Helpdesk Support, Service Desk support. We are keen to build strong ... within the IT and show an ability to take of problems. Desirable Skills *Receive and record details of customer problems, prioritising and then resolving them *Provide 1st line support with ... learn new skills. This truly is an excellent opportunity to start a career within IT. Working within a challenging, but exciting IT Service Desk, you will be supported by team members and your line...

  6. 1st Line Technical Support Advisor/Customer Service Advisor

    Manchester | 17250.0000 | From The Phone Co-op

    Here at The Phone Co-op we are committed to providing outstanding service, and aim to reflect our customers' values in the way we run the business. Based in Chipping Norton and Manchester, we are... of profits at all costs, we think about our impact on the world and how we can make it a better place while still giving our customers the best possible service. We give something back Living Wage Employer ... delivering excellent service to our customers. Ideal candidates will have previous experience in a technical support role or service desk environment; specialising in support of all aspects of broadband ... . You will also need to have the flexibility and dedication needed to promote our core values and provide the exceptional service that our customers enjoy and expect. You will have a friendly and professional...

  7. Helpdesk Support - 1st & 2nd Line / IT / Customer Services - Exciting Opportunity

    Gloucester | 20400.0000 | From Anderson Recruitment Ltd

    This is an exciting opportunity to work for one of the world’s largest company in their industry. Our client has a successful track record in providing the marketplace with innovative solutions,.... - Self-motivated with the desire to succeed. - Previous customer service experience. - Keen interest in IT and their operating systems. Hours : 40 hours per week (Shift Rota) Salary : £20,400 per ... services and products. They now have an excellent opportunity for a permanent Helpdesk Support Advisor to join their fun and friendly team in Gloucester. Our client provides a fantastic launch pad ... requests ensuring they are resolved to the customers’ satisfaction. -Upselling suitable products based on the customer’s needs. - Quickly identify problems that need to be escalated to the next...

  8. Customer Service / 1st Line Support

    Sheffield | £15k - £18k pa | From Access Computer Consulting Plc

    I am recruiting for a Customer Service Representative to be based in Sheffield. As a Customer Service Representative, you will deliver a unique customer service experience utilising your..., we will provide you with all the resources and training you need to reach your true potential and career goals. You must have worked previously as a Customer Service Representative within a busy call centre or helpdesk environment. You must have experience of IT Service Delivery. Strong customer awareness, evaluates activity against identified customer needs and demonstrates commitment to ... effective questioning and listening skills to anticipate and determine the customer's needs and concerns, to ensure a high level of customer satisfaction. This will involve, answering incoming calls...

  9. 1st Line Support Engineer - customer service, software applications

    York | £23,000 - £27,000 + bens | From Recruit4Talent

    1st Line Support Engineer - customer service, software applications York, North Yorkshire £23,000 - £27,000 plus benefits & bonus The company: 1st Line Support Engineer with experience... delivering exceptional levels of support and customer service in a software based environment is sought by a marketing leading platform development company based in York. They are highly regarded as ... the company. The Role: This role would suit an experienced 1st line support Engineer that wants to move into a smaller, more technically challenging environment where you will be given huge scope to progress quickly and be viewed as a real spokesperson for the company. As a 1st Line Support Engineer you will be responsible for: Delivering 1st line application support for an international...

  10. 1st Line Support Engineer - customer service, software applications

    York | - £23k | From CV-Library

    1st Line Support Engineer - customer service, software applications York, North Yorkshire £23,000 - £27,000 plus benefits & bonus The company: 1st Line Support Engineer with experience... delivering exceptional levels of support and customer service in a software based environment is sought by a marketing leading platform development company based in York. They are highly regarded as ... the company. The Role: This role would suit an experienced 1st line support Engineer that wants to move into a smaller, more technically challenging environment where you will be given huge scope to progress quickly and be viewed as a real spokesperson for the company. As a 1st Line Support Engineer you will be responsible for: - Delivering 1st line application support for an international...

  11. 1st Line Support Analyst / Customer Service - £18k - £22k

    Upminster | £18000 - £22000 per annum | From Deerfoot IT Resources Ltd

    1st Line Support Analyst - £18k - £22k Logistics Upminster, Great London Are you currently working in a customer focused role wishing to pursuit a career in IT Support? We are working with... candidates with the following job titles: - Customer representative, Customer support, Customer Service, 1st Line Support, Helpdesk Support, Service Desk support. We are keen to build strong ... within the IT and show an ability to take of problems. Desirable Skills *Receive and record details of customer problems, prioritising and then resolving them *Provide 1st line support with ... learn new skills. This truly is an excellent opportunity to start a career within IT. Working within a challenging, but exciting IT Service Desk, you will be supported by team members and your line...

  12. 1st Line Support Analyst / Customer Service - £18k - £22k

    Upminster | £18000 - £22000 per annum | From Deerfoot IT Resources Ltd

    1st Line Support Analyst - £18k - £22k Logistics Upminster, Great London Are you currently working in a customer focused role wishing to pursuit a career in IT Support? We are working with... role may be suited to candidates with the following job titles: - Customer representative, Customer support, Customer Service, 1st Line Support, Helpdesk Support, Service Desk support. We are keen to ... within the IT and show an ability to take of problems. Desirable Skills *Receive and record details of customer problems, prioritising and then resolving them *Provide 1st line support with ... learn new skills. This truly is an excellent opportunity to start a career within IT. Working within a challenging, but exciting IT Service Desk, you will be supported by team members and your line...

  13. Part-Time 1st Line Support/ Customer Service

    Scottish Borders | £7.68/hour | From CV-Library

    This company is looking for 1st line support/ Customer service. Working with one of largest providers of telecoms and broadband in the UK. Your role will be a part-time role answer queries from... of Quality, Compliance and Complaint management * Rational Decision Making * Communication & Influencing, being able to adapt style to match customer needs * Motivating and driving the success of the team * Attention to detail/quality orientation * Communication skills, listening and speaking without jargon in a clear manner * Customer Service Focus * Patience & understanding * Innovative ... customers that may need help with the phone or broadband. Its not essential you know about this industry but being bright enough to learn is more important and a cheerful and helpful personality is...

  14. Helpdesk Support - 1st & 2nd Line / IT / Customer Services - Exciting

    Gloucester | £20,400 which includes 20% shift allowance | From Anderson Recruitment Ltd

    This is an exciting opportunity to work for one of the world's largest company in their industry. Our client has a successful track record in providing the marketplace with innovative solutions,... a fast-paced environment. - Self-motivated with the desire to succeed. - Previous customer service experience. - Keen interest in IT and their operating systems. Hours: 40 hours per week ... services and products. They now have an excellent opportunity for a permanent Helpdesk Support Advisor to join their fun and friendly team in Gloucester. Our client provides a fantastic launch ... of support requests ensuring they are resolved to the customers' satisfaction. -Upselling suitable products based on the customer's needs. - Quickly identify problems that need to be escalated to...

  15. 1st Line Support Analyst / Customer Service – £18k - £22k

    Upminster | £18000 - £22000/annum | From CV-Library

    1st Line Support Analyst - £18k - £22k Logistics Upminster, Great London Are you currently working in a customer focused role wishing to pursuit a career in IT Support? We are... role may be suited to candidates with the following job titles: - Customer representative, Customer support, Customer Service, 1st Line Support, Helpdesk Support, Service Desk support. We are keen ... and enthusiasm within the IT and show an ability to take of problems. Desirable Skills * Receive and record details of customer problems, prioritising and then resolving them * Provide 1st line support with a requirement to be involved with 2nd and 3rd line issues and projects * Keep customers informed of their call request status and progress * Escalate problems to the IT Support Manager as...

  16. 1st Line Support - Leeds - £16,000

    Leeds | 16000.0000 | From Senitor Associates

    1st Line Support - Leeds - £16,000 Software - Helpdesk - 1st Line Support - Active Directory My client are a industry leading software provider. They are after several 1st Line Support Analysts... to support their large client base on the software they provide. You will have: * Experience in an IT support or customer service role * A keen interest in IT and software * A passion for delivering excellent customer service * An interest in database related technologies * 1st Line Support experience 1st Line Support - Leeds - £16,000 Software - Helpdesk - 1st Line Support ... disappointment. For more information call Jordan Hayward on 1st Line Support - Leeds - £16,000 Software - Helpdesk - 1st Line Support - Active Directory For more information about Senitor...

  17. 1st Line Engineer

    Cardiff | 17000.0000 | From Reed Technology

    1st Line Engineer – Cardiff - £20,000 - ITIL Looking to join a highly skilled team and progress your career in IT? As a 1st Line Engineer You’ll work in line with the ITIL model and you’ll be... with 1st Line Service Desk Support across a wide range of I.T. disciplines • Provide 1st Line Support and Service Desk to Managed Service Customers • Own tickets throughout their lifecycle in line ... proactive in your work. The Role As a 1st line engineer you’ll work within the 24x7 Proactive Response Support sub-team. You will have solid Monitoring and proactive service experience and will actively monitor all of the key infrastructure and customer platforms, highlight trends and perform manual system checks. 1st Line Engineer Responsibilities • Provide 1st/2nd Line triage...

  18. 1st Line Support - Up to £23,000pa

    London | £21,000 - £23,000pa | From Clearwater People Solutions

    1st Line Support – 12 month FTC rolling – up to £23,000pa Our Client, based in London Bridge, is currently looking to recruit a 1st Line Support Engineer to join them on a permanent basis on a 12...; • Citrix • Exchange Key Words – 1st Line / Desktop / Service Desk / Support / Active Directory / Exchange / Microsoft / Printers / Solutions / Troubleshooting / Citrix / BAU / Project To ... this will be a very fast paced and pressurised role. Someone who has worked within a similar team size is desirable. Key responsibilities for the 1st Line Support: • Provide 1st Line Desktop support to over 3,000 Users across the UK • Taking initial calls on the Service Desk and log onto ticketing system • Interact and engage with End Users ensuring you are providing good customer service...

  19. Junior Helpdesk Support Analyst

    Birmingham | circa £26000 + benefits | From Pimlico Banks Recruitment

    Junior Helpdesk Support Analyst Award winning and vibrant company in Birmingham are looking for a talented and customer focused Junior 1st Line Support Analyst The successful candidate will be... required to provide all technical 1st line support. The role involves logging tickets, analysing, researching and resolving technical incidents in a professional and timely manner whilst offering exceptional customer service Any of the following skills would be desirable but not essential for the Junior Helpdesk Line Support Analyst Role: - 1st and 2nd line support - Understanding ... versions 2010 & feature versions If you feel you may be a suitable Junior Service Desk Support Analyst and want to work for an exciting and leading edge company then please send in your CV in the first...

  20. 1st Line Support

    | 0.0000 | From Understanding Recruitment

    1st and 2nd Line IT Support Engineer IMMEDIATE START Location: Hertford Daily rate: £90pd hourly £12.00ph Duration: 4 weeks 1st and 2nd Line IT Support Engineer - We are actively seeking... excellent customer service in providing 1st with a small amount of 2nd line support to the end client's IT system and users. The role Be the 1st line technical point of contact for all IT support ... improvements where appropriate. Ensure all technology solutions are fully documented. Using service desk software to effectively manage all support requests. Key skills for the 1st Line Support Engineer Extensive experience in a 1st Line support role. Excellent customer service Knowledge of IT support technologies Basic networking skills including an understanding of WIFI networks Windows OS...