Job Summary

IT Support Specialist - 12m FTC (Contracted via Yoh Solutions)

Liverpool, England | | Computer Games

Recruiter: myGwork

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognised as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

 

Role Overview:

The IT Support Specialist provides the key cornerstone of technical support for PlayStation Studios QA and it's partners.  They are responsible for 1st & 2nd line service desk triage, monitoring and ticket resolution duties across all of our supported applications and services.  As well, the delivery of builds from the development teams to title stakeholders.

Primary these tools are compromised of our Application Lifecycle Management team (ALM) tools, such as JIRA, Confluence and TestRail, custom in house developed tools, as well as collaborative enterprise tools such as SharePoint and MS Teams

 

What you’ll be doing:

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