Job Summary

Temporary Customer Service Executives

Kingston Upon Hull, East Riding of Yorkshire | £19k | Customer Services

Recruiter: Edwards & Pearce

Title: Temporary Customer Service Executives

Salary: £9.63 per hour

Location: Hull

Overview:

We are looking for driven, outgoing customer services executives to work on a temporary basis. You will be working in a large team and you will be providing customer service support to the general public. Most of these customers will be calling for a reason and you will be responsible to solve their query in the most productive way possible.

You will be working in an environment that offers one to one training and support and you will be working for a local company who is the leader in what they do. These are great opportunities if you just want some temporary work however there will be permanent openings for the right individuals.

THE ROLE:

Working in a call centre environment providing customer service support.
Registering new customers as well as dealing with queries for current customers.
Liaising with internal engineers and booking appointments.
Calling customers back.
Problem solving over the telephone to ensure the customer is 100% satisfied.
These are full time positions 37 hours per week including weekend work on a rota basis.
You will be working in a team orientated environment and have group and one to one training once to start the role.
These are week to week temporary opportunities however these could lead to permanent roles for the right individuals.

THE CANDIDATE:

You will have excellent customer service and problem solving skills.
Have a good clear telephone manner.
Able to navigate computer systems.
Able to work in an open plan team environment.
We are looking for people who will ask for help when needed.
Good time keeping skills as well as reliability.
Immediate availability.
If you want to work, if you want to gain experience working for a large reputable organisation then these roles would be perfect for you.

THE BENEFITS:

The chance to gain exposure working for a local reputable organisation.
Excellent career prospects.
Competitive salary.
Immediate starts.
Easy to get to on bus route and cycle.

THE CONSULTANCY:

*Edwards & Pearce is a professional recruitment consultancy with 11 specialist divisions managed by experts in their own area of recruitment
*Established in 1998
*Employ approx 30 staff
*2 offices in Doncaster & Hull
*Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service
*Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's , global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients
*From the 2 offices based in Yorkshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but has also undertaken and filled international assignments
*It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law More

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