Our client based in Midsomer Norton are seeking an Internal Sales/ Customer Service individual to join their team on a permanent basis.
The main part of the role will be to take sales enquires through the complete sales cycle to opportunity closure. This may involve outbound calling/prospecting and identifying suitable organisations as well as relevant managers to target for marketing purposes. This is a customer or prospect contact role where the objective is to establish contact, gather intelligence and get a ‘foot in the door’. The intention is to clarify potential customer needs and, where appropriate, to arrange a more-detailed sales call, meeting, or a demonstration to ensure the system offered satisfies the requirements then secure the sale.
· Responding to and following up sales enquiries, triaging/qualifying prospects to determine their requirements, demonstrating systems, quoting, and closing orders
· Establishing initial contact with specifically targeted prospective customers
· Ongoing customer contact to ensure good relationships (account management) and to protect against customer lose
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