Job Summary

Temporary Senior Caseworker

Eastbourne | - £23k-£24k | Social Care

Recruiter: The Sammons Group

Position: Temporary Caseworker Location: Eastbourne Salary: £12+ per hour Hours: 9am to 5pm Ref: KH8454 Our client is looking for an experienced caseworker to join their team. You will be required to assist in managing casework for those requiring temporary and emergency accommodation, supporting the service with their response to Covid-19. You will be required to deliver a high level of customer service and will support self-service where possible. We will only accept applications from candidates who have previous experience as an emergency and temporary accommodation officer, as this is an essential requirement. Duties * Casework for homeless applicants requiring or using temporary accommodation * Risk assessment and customer support to identify and ensure appropriate placement * Managing placements including all necessary paperwork * Completing sign-ups for accommodation * Dealing with customer enquiries * Investigating placement issues and complaints * Providing guidance and tools to support with self-service * Use of social media to promote the client's services and availability * Enhancing knowledge of client's services and procedures * Developing and maintaining... More

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