Job Summary

Temporary Senior Caseworker

Eastbourne, East Sussex | £23k | Social Care

Recruiter: Sammons Group

Position: Temporary Caseworker

Location: Eastbourne

Salary: £12+ per hour

Hours: 9am to 5pm

Ref: KH8454

Our client is looking for an experienced caseworker to join their team. You will be required to assist in managing casework for those requiring temporary and emergency accommodation, supporting the service with their response to Covid-19. You will be required to deliver a high level of customer service and will support self-service where possible. We will only accept applications from candidates who have previous experience as an emergency and temporary accommodation officer, as this is an essential requirement.

Duties

Casework for homeless applicants requiring or using temporary accommodation
Risk assessment and customer support to identify and ensure appropriate placement
Managing placements including all necessary paperwork
Completing sign-ups for accommodation
Dealing with customer enquiries
Investigating placement issues and complaints
Providing guidance and tools to support with self-service
Use of social media to promote the client's services and availability
Enhancing knowledge... More

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