Job Summary

Customer Service Representative

Chatham, Kent | £18k | Customer Services

Recruiter: Manpower

Our client, one of the largest banks in the UK are currently looking to recruit some first class Customer Service Associates.

The banks vision is to become the UK's most helpful and sustainable bank and you will be key to achieving this. So we place a high priority on recruiting the best talent with the right skills, experiences and behaviours.

As part of the team here at Chatham, you will manage telephone calls from our customers handling queries.

You will play an integral part in supporting Customers who may need assistance in managing their finances. Most of all, you'll ensure that the primary objective of each call is that customer receives both the best possible advice and an excellent experience.

If you are driven to go above and beyond what's expected, always professional in your work, and can engage with customers using your great communication skills with the ability to demonstrate empathy we would be interested in hearing from you.

Ideally, you already have some solid Customer Service experience within any industry. Good IT skills and a clear and concise telephone manner is essential for this role. Previous debt management knowledge... More

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