Job Summary

Customer Service Agent

Bristol,Avon | | Customer Service

Recruiter: Reed

Customer Service / Customer Care / Sales

North Bristol

£9.00 - £13.00

Reed Business Support are continuously seeking experienced Customer Service / Customer Care / Sales professionals who are keen to secure a new opportunity either on a permanent or temporary basis.

• Answer telephone calls in a timely manner and enter orders appropriately

• Order entry (received orders by phone, fax, email and I-Trade

• Discuss any issues with Sales Representatives / VP Sales / Production Manager regarding orders and changing of existing orders

• Communicate with customers regarding their order status

• Communicate / proactively interact with customers addressing concerns or questions

• Liaise with internal departments relating to any customer issues

• Notify customer and Sales Representative if substitutions will be given or shortages have occurred

• Order entry management – running sales reports, set new item codes

• Greeting customers and other visitors

• Answering, screening and forwarding phone calls

• Taking and relaying messages

• Dealing with queries from the general public and... More

Job found on:

Apply Upload CV Save Job
x Save to My Jobs
The job has been saved to your "My Jobs" page (accessible from the tab at the top of the page)

Similar Jobs

...and if these jobs still don't match your preferences, we have 750270 other UK jobs - you can start a new search here.