Job Summary

Renewable Energy Scale-Up - Customer Operations

Central London,London | - £27k-£30k | Customer Service

Recruiter: WISER GRADUATES

Company Overview

We're proud to be the UK's biggest and fastest-growing renewable energy company. We provide over 1 million members with 100% renewable electricity and 100% carbon neutral gas.

For us, giving great service is first, last and everything. We're working to change the energy industry to provide our members with top service at affordable prices.

Our ambition is big. We want to transform the energy industry, and we need great people to make that happen.

Role Overview

Our Graduate Energy Specialists are responsible for our member experience.

Unlike other customer-facing roles, you will be responsible for solving our members' queries end-to-end.

Because of our focus on the digital experience, the majority of our members self serve the simple issues. This means you deal with more complex queries requiring you to problem solve and think on your feet.

By doing things differently, you'll help deliver the best, most efficient service to our members.

Requirements

We want to hire people who are able to get going quickly, interested in learning new things and are... More

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