Job Summary

Support Analyst Administrator

Maidstone | £18k | Administration

Recruiter: Further Concepts Ltd

Job Title: Support Analyst Administrator

Location: Maidstone, Kent

Salary: £18,000 to £20,000 PLUS Benefits

Job Type: Permanent

Job Reference: LH9871

The primary objective of this role will be to provide non-technical first line admin and support for the configuration and use of our clients’ EPR Solution. The post-holder will be in direct contact with customers on a regular basis and will be responsible for ensuring customer’s needs are met from a support and SLA perspective. They will be expected to work to tight timescales, show a high level of attention to detail and be able to accurately update customers as to the status of their issues. The remit of this role will include working across teams consisting of developers, product managers, and technical support and software engineers.

The post holder must have knowledge / experience of:

·Ability to prioritise work and execute tasks

·Excellent... More

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