SF Recruitment are currently recruiting for a Scheduler to work for a growing business based in South Leicester. This successful company is looking for a driven candidate to join their friendly and dynamic Customer Care team.
You'll be responsible for all of our routine service and business where our engineers make annual visits to ensure that our customers' equipment is working correctly and accurately. You will quote for the work, contacting customers to answer any questions and secure their orders.
You will also schedule the team of field engineers, updating their calendars, booking hotels and advising customers. As the Scheduler your main responsibilities are
• Liaising with customers and engineers, by phone and email
• Quoting for and securing service and contract renewals and new business
• As the main point of contact with our field engineers, scheduling and balancing workloads, liaising frequently with them and our customers to fulfil service and calibration contract visits
• Recording all interactions with customers and maintaining databases and spreadsheets
• Promoting the company's services to new and existing...
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