Job Summary

Claims Assessor

West Malling,Kent | - £18k-£19k | General Insurance

Recruiter: NRG Resourcing Ltd

We are pleased to be working with an award winning client recruiting for a Claims Assessor to join their expanding team!

Assess and validate Life, GAP, RTI, Accident & Sickness, Unemployment and Life Event claims, gathering any information required in an efficient and timely manner, updating system records to accurately and clearly reflect the claim journey and keeping the Customer informed at all times.

What would you be responsible for in this role?

  • Assessing new claim notifications
  • Collecting accurate information and necessary documentation to proceed with a claim
  • Assessing all claim documentation supplied by a policyholder and the relevant third parties
  • Guiding policyholders on how to proceed with the claim and keeping them informed at all times both verbally and in writing
  • Assessing medical information and reviewing complex medical histories
  • Negotiating with Motor Vehicle Insurers to ensure a fair market valuation of the vehicle
  • Ensuring prompt and accurate payment of valid claims
  • Assistant policyholders with general queries

Previous experience of working in a Customer... More

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