Job Summary

CUSTOMER SERVICE ADVISOR (Automotive)

Braintree,Essex | - £18k-£19k | Motoring & Automotive

Recruiter: Autoprofessionals

We are currently looking to add a skilled & experienced Service Advisor to our current excellent team.

Main:

  • Full Time / Permanent
  • Salary Depends on Previous Experience

Key Tasks:

  • Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
  • Answering the telephone & dealing with customer enquiries.
  • Dealing with customer enquiries on the Service Reception counter.
  • Liaising with the team of technicians.
  • Managing the shifts work load in accordance with customer expectations.
  • Managing service bookings on day to day basis
  • Liaising with Subcontractors to arrange works and chasing when required
  • Keeping customers up to date with requests, costs and authorisations
  • Complete estimates accurately, clearly and quickly
  • To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner

If you are interested in this position and can add real value to our team, we... More

Job found on:

Apply Upload CV Save Job
x Save to My Jobs
x
The job has been saved to your "My Jobs" page (accessible from the tab at the top of the page)

Similar Jobs

...and if these jobs still don't match your preferences, we have 956612 other UK jobs - you can start a new search here.