Job Summary

Customer Service Team Leader

Harrogate | £30k | Customer Service

Recruiter: Invigorate Recruitment

Customer Service Team Leader

Harrogate

£30k OTE £40k

Our client is looking to recruit a Customer Service Team Leader within their business , this is a new position within the business so will evolve with the person who takes it on.

This is an exciting opportunity to join a leading employer within Harrogate

The key functions of the Customer Service Team Leader is to ensure :

  • The team achieve their full potential and provide support for the team leader and related centralised departments.
  • Work to set targets and demonstrate the ability to break down targets for individual needs.
  • Motivate, develop and monitor the team to achieve targets.
  • Provide support, coaching and mentoring to the team.
  • They take a creative approach to problem solving within the team and generate new ideas.

Main Responsibilities :

  • Drive the team to achieve targets in line with quality assurance expectations/measures..
  • Continually... More

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