Job Summary

Customer Service Advisor

Harrogate | - £18k-£19k | Customer Service

Recruiter: Technical Placements

Customer Service Advisor / Administrator required in Knaresborough, near Harrogate, North Yorkshire.

International company supplying environment improvement products to the facilities management industry.

Monday to Friday (45 mins for lunch). £19K salary, 25 days holiday (+bank hols), Pension, Free parking, drinks etc.

Working in a small Customer Service team, you will be responsible for responding to all incoming customer enquiries, providing technical advice on product selection (training given), processing orders and liaising with customers and carriers on deliveries. Dealing with incoming complaints.

Customer Service Candidate Requirements:

  • Happy to take RSPH Level 2 Award in Pest Management (paid for by client)
  • Basic PC, including Microsoft Office
  • Attention to detail and accuracy
  • Ability to work under pressure and to strict deadlines
  • Proactive approach
  • Excellent telephone manner
  • Use of carrier tracking systems via internet
  • Able to use own initiative
  • To work effectively as part of a team.

The Customer Service Role:

  • Obtaining Proof of Deliveries... More

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