Job Summary

CUSTOMER SERVICE ADMINISTRATOR

Knaresborough | - £18k-£20k | Customer Service

Recruiter: Impression recruitment

Our exclusive client is looking to recruit an experienced Customer Service Administrator into their busy sales and customer service office.

Key Responsibilities include:

  • Processing a high volume of product orders
  • Ensuring all client back orders are completed
  • Checking prices and contracts are up to date
  • Contacting a regular client base to ensure smooth customer service
  • Supporting the external sales team with quoting, quote chasers and client actions to help reach the team’s objectives.
  • Taking phone calls from customers, answering their questions and queries with accuracy and enthusiasm
  • Communicating internally important feedback from customers
  • Dealing with and responding to high volumes of emails

Requirements for the role:

  • Previous experience within an office based customer service/administration role.
  • Exceptional organisational skills and ability to multitask.
  • Ability to prioritise own workload.
  • Great communication skills, particularly on the telephone.
  • Well versed in IT skills for example Microsoft Office... More

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