Hotel Reservationist (Office Based) - One Warwick Park/Salomons Estate
Salary: £18,000 - £20,000
Hours: 45 hours a week- shifts including some evenings and weekends
Location: Tunbridge Wells - Southborough
Due to location you must be a driver or have regular transport
A Boutique 4* hotel One Warwick Park and Salomons Estate in Tunbridge Wells' are currently recruiting for a Reservationist to oversee the hotels accommodation requests from over the phone, emails and all 3rd party booking sites, leisure and group bookings. The role will be working with both Hotels and based at Salomons in Southborough.
The Job Role
Playing a vital role in the everyday operation of the hotel's front of house department. You will be responsible for creating the first impression for all incoming calls, dealing with reservations and assisting guests and customers with queries. The role is office based rather than customer facing.
- Effective call handling, being able to transfer a call to the relevant department and to take and effective...
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