Job Summary

Admin SPoA

Dunstable | |

Recruiter: NHS Jobs

Job Description What were looking for Single Point of Access (SPoA) is the heart of Bedfordshire Community Health Services that is why we are looking to grow our team with people that are passionate about delivering excellent customer service. Does this sound like you? Great! What will I be doing? When you join us you will be the first point of contact for patients and health professionals who are calling to either refer of make contact with one of our Community Health Services. Basic Purpose and Scope: Great opportunities have arisen for Inbound Call Handlers to join SPoAs busy and dynamic team. We are actively seeking hardworking individuals who enjoy the fast paced environment of a call centre. We need energetic and fun-loving people who share our passion for helping people to become a part of the Bedfordshire Community Health Services. You will be the first point of contact of anyone contacting Bedfordshire Community Health Services. As a SPoA Call Handler Admin, you will prioritise patient calls and address urgent care needs using critical thinking skills and a clinical software programme. Responsibilities include but are not limited to: To prioritise patient calls using critical... More

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