Customer Service Specialist (until Jun 2020)
Location: Cambridge, Cambridgeshire
Salary: Competitive, DOE
Contract: Fixed Term, Until June 2020
About the Role
As we rapidly expand, we are looking for a Customer Service Specialist to join our multinational Customer Service Team until 5th June 2020, on a fixed term contract.
As a Customer Service Specialist, you will handle customer queries on a daily basis and proactively handle customer data, ensuring a first-class customer experience at all times.
You would ideally join us full-time however we are happy to consider flexible working hours.
About Customer Services at Abcam
Our multilingual Customer Services Team is made of 25 enthusiastic customer experience specialists, focused on delivering a world-class service to our customers, in English, Spanish, German, and French. The team work in a “virtual office” set up. Their communication skills are impeccable and they use a newly introduced system which helps the team process orders and communicate with our customers more efficiently.
Roles & Responsibilities:
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