Job Summary

Collections Supervisor

Hastings | |

Recruiter: Biffa

Job Description Collections Supervisor - Hastings Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions. Biffa is looking for a Collections Supervisor to supervise and control operational activities of the depot. To maintain company and legislative records. PRINCIPAL ACCOUNTABILITIES Support and manage the workforce in the achievement of their daily/weekly/monthly tasks, ensuring the safe and efficient completion of the service within the of the Contract. Monitor workforce performance against targets to ensure all daily/weekly/monthly KPIs are met. Implement and monitor action plans to address variances between target and actual. Address any ongoing issues as appropriate. Assist with the recruitment of staff to maintain Contract resource and minimise the use of Agency workers. Assist with the induction and training of all staff as per Company procedures and statutory/Contract . Ensure all Company policies and procedures and legal obligations are understood and adhered to by all staff. Ensure all staff and third parties comply with Company Health and Safety procedures at all times. Attendance at SIT meetings if required, promotion of best practice. Assist with the management of employee relations issues where required, including employee absence issues, grievances and disciplinary within the scope of Company procedures and statutory guidelines. Maintain all records and systems for the effective and compliant operation of the Contract. Ensure that all LGV, Plant & Machinery equipment is maintained and compliant in accordance with legal and company . Develop and maintain excellent working relationships with the Client and internal/external customers. Attendance at meetings as required. Deputise for the Operations Manager / Business Manager as required and directed. Carry out any other such reasonable job related tasks as the Company may require you to undertake from time to time. NATURE AND SCOPE * The supervisor roles vary between the operations at the depot. * The role holders are to carry out induction and safety training for their staff * The role holders are to ensure that safety check are carried out and suitable repairs completed * The role holders are responsible for ensuring sampling and monitoring is carried out in line with site permits * The role holders are required to manage staffing levels and holidays to meet the business needs * The role holders are responsible for submitting accurate and timely attendance records for operational staff * The role holders are required to carry out preliminary accident / disciplinary investigations ABOUT BIFFA: Here at Biffa, we have a friendly, open, honest culture that's based on mutual trust and respect. Safety is our number one priority and we look out for each other. We're very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You'll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate. We're committed to helping our people fulfil their potential. You'll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. More

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