Job Summary

1st Line Service Desk Agent (Customer Service) - Fujitsu

Bracknell | £21k | IT

Recruiter: Project People

1st Line Service Desk Agent (Customer Service) - Fujitsu - Temp to Perm

customer advisor - customer service - call centre - call centre agent - customer support - trouble shooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service - Fujitsu - MOD - First line support - problem solving

Bracknell

£10.19 p. h. / £21K p.a.

Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end operational service. We are looking for reliable and enthusiastic customer service agents to join our expanding team and kick start their career in IT.

You will be a key team member responsible for taking support calls as well as using the live web chat function to resolve IT queries.

Fujitsu provide full training for the role but candidates should have the following skills and experience:

  • Basic knowledge of Office 365, Outlook and general IT plus mobile devices
  • Good... More

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