Job Summary

Customer Service

Camberley,Surrey | - £20k-£22k | Customer Service

Recruiter: Huntress

My client, a global giant within the pharmaceutical industry, is looking for a Customer Service assistant to join there team in Camberley, on a 12 months contract initially.

About the company

We are a global leader in eye care, dedicated to helping people see brilliantly. With our 70-plus-year
heritage, we are the largest eye care device company in the world - with complementary businesses in
Surgical and Vision Care. We are a Certified Top Employer in Europe 2019 which means as a business we
demonstrate exceptional workforce conditions and encourage the development of these practices by
putting our people first.

About the role

  • Handling calls with internal and external customers in an efficient, effective and courteous
  • manner
  • Support Sales Team by accurately placing customers' orders into bespoke software systems
  • Maintain and update customer records
  • Manage and resolve internal and external customer queries
  • Analyse trends in queries or complaints to identify and address root cause to improve
  • customer experience

What we can offer you

  • Two week training programme
  • Opportunities... More

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