Job Summary

Customer Service Advisor

Clydebank | - £17k-£18k | Customer Service

Recruiter: One Recruitment Glasgow

We have a number of permanent positions available for experienced Customer Service Professionals who are looking for long term positions in an award winning and gold standard company.

To be considered, we are looking for considerate and empathetic people who are naturally good on the telephone and enjoy helping people.

Key Responsibilities:

To provide exceptional levels of customer service & achieve performance targets by taking/making inbound & outbound calls on behalf of the organisation’s clients to their customers for the purpose of recovering outstanding debt.

You will be dealing with customer correspondence where you’ll be talking to customers who have found themselves in financial difficulty and you will be supporting them back on that journey to financial recovery.

Your approach and listening skills will be key to understanding what the best course of action is to make a positive impact that really makes a difference.

As a Customer Service Consultant, you must be highly motivated, competitive and focused as well as target driven. You must also be energetic, assertive, positive and able to handle... More

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