Job Summary

Motor Claims Specialist

Bradford | £24k | Automotive/Aerospace

Recruiter: Progress Recruitment Solutions

Motor Claims Specialist required in Bradford, West Yorkshire

Monday - Friday, 37.5 hours per week (shift pattern between 8.30am - 5.30pm)

£24,000.00 per annum + benefits to include Personal Pension Plan and Life Insurance, Cycle to Work scheme, Childcare vouchers, Holiday Buy Scheme, 25 days holiday + bank holidays

Responsible for:
Dealing with claims and general telephone enquiries received from customers, dealerships and end users and providing a consistently superior customer experience at all times by meeting or exceeding our customer’s expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can involve high values.

Skills / Experience Required:

NVQ Level 3 or equivalent in Motor Vehicle Engineering/ Light Vehicle Maintenance
Excellent communication skills - written and verbal
Excellent interpersonal skills - build effective relationships, use initiative and tact
Effective problem solving skills
Excellent customer service skills/focus

Skills Desired:

Experience working in a FCA regulated environment
Previous customer service experience (a distinct advantage)
Experience dealing with customers from a diverse background

To Apply:

Send your full CV and Cover Letter to Dan Bush at Progress Recruitment Solutions quoting job reference PRS22236

Automotive | Motor Trade | Cars | Jobs | West Yorkshire | Bradford | Customer Service | Mechanical | Mechanic | Technician | Claims Advisor | Claims Specialist | Claims Operations | Claims & Service | Breakdown | Customer Advisor | Technical Service Advisor | Mechanical Engineering | Warranty | Warranty Claims

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Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience More

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