Job Summary

Customer Service

Camberley,Surrey | - £21k-£22k | Customer Service

Recruiter: Huntress

My client, a global giant within the pharmaceutical industry, is looking for a Customer Service assistant to join there team in Camberley, on a 12 months contract initially.

Job Description

Key Accountabilities Include:

  • Handle calls with internal and external customers in an efficient, effective and courteous manner
  • Support Sales Team by accurately placing customers' orders onto bespoke software system
  • Maintain and update customer records
  • Manage and resolve internal and external customer queries
  • Analyse trends in queries or complaints to identify and address root cause to improve customer experience

Essential Criteria:

  • Previous work experience gained in a customer service environment
  • High degree of customer and solution orientation
  • Excellent communication and organisational skills
  • Self-starter able to collaborate as part of a busy high-performing team
  • Agility, energy and appetite to deliver and learn for today and grow for tomorrow

What we can offer you:

Opportunities for professional development and opportunities to move and gain experience from... More

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