Job Summary

Technical Customer Service

farnborough,hampshire | - £20k-£30k | IT & Telecoms

Recruiter: Catchfish.net

Job Title: Help Desk Team Member (1st line support, 2nd line suppport, technical support)

The company: My client is a large US based company that offers a mobile protection app. They offer free, basic and premium insurance. The app has many features such as remote wiping of all data, tracking so you can find your phone when it runs out of battery, encryption and all aspects of insurance i.e. liquid damage, theft etc.They are looking to break into the UK market right now; you could be one of the first to join the UK team which will give you great career prospects within the company. 

The Candidate: We are looking for someone who is genuinely interested and proactively curious in technology; this could be anything such as computer gaming, building a PC, creating websites or games, reading technology articles. We are looking for someone who can offer impeccable customer service from a tech support background or a customer service background.

The Role:  On a day to day basis you will be looking after customers... More

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