We are looking for Customer Service officers to work within one of our large government clients in Bootle. These roles are ideal for people who have a passion for customer service and are excellent communicators. They are temporary positions for three months initially with a view to possibly being extended. The pay is £8.77 per hour for midweek work, and £10.97 p/h for weekend hours, and the roles will run for 13 weeks initially with a view to extension. The teams will operate a rota pattern covering the following times;
8am - 4pm
9am - 5pm
12pm - 8pmThere will also be some weekend work on a rota and the hours will be;
Saturday 8am - 4pm
Sunday 9am - 5pmThe roles will be challenging but rewarding in equal measures.
As a Data Entry and Customer Service Consultant, your main role will be taking telephone calls from customers in a contact centre type environment.
Your responsibilities will include:
Entering precise data quickly and correctly
Data migration between government systems
Handling calls from customers effectively and efficiently
Resolving customer calls at first point of contact where...
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