Job Summary

Customer Service

Bootle, Merseyside | | Admin, Secretarial & PA

Recruiter: Brook Street

We are looking for Customer Service officers to work within one of our large government clients in Bootle. These roles are ideal for people who have a passion for customer service and are excellent communicators. They are temporary positions for three months initially with a view to possibly being extended. The pay is £8.77 per hour for midweek work, and £10.97 p/h for weekend hours, and the roles will run for 13 weeks initially with a view to extension. The teams will operate a rota pattern covering the following times;

  • 8am - 4pm

  • 9am - 5pm
  • 12pm - 8pm

There will also be some weekend work on a rota and the hours will be;

  • Saturday 8am - 4pm
  • Sunday 9am - 5pm

The roles will be challenging but rewarding in equal measures.

The role

As a Data Entry and Customer Service Consultant, your main role will be taking telephone calls from customers in a contact centre type environment.

Your responsibilities will include:

  • Entering precise data quickly and correctly
  • Data migration between government systems
  • Handling calls from customers effectively... More

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