Job Summary

Commercial Vehicle Service Administrator

Cardiff | £20k | Automotive/Aerospace

Recruiter: Holt Recruitment Ltd

I am currently working with a sought after company in the area who are now looking to expand with the addition of a Service Administrator into the busy service department.

My client is an automotive main dealership who franchise a prestige product.

Objectives & Key Responsibilities

To produce an accurate invoice/claim to allow prompt payment
To provide effective day to day workshop administration from job card to invoice
To ensure all scanned job packs meet the manufacturer's Warranty/R&M standard
To encompass a supportive role within general aftersales activities
Audit job card packs in line with manufacturer guidelines
Ensure all invoiced job packs are scanned in to file director against WIP number
Submit one link requests as required
Obtain and update order numbers
To resolve account queries within 14 days of receipt
To post and reconcile warranty/R&M payments on a weekly basis
To resolve R&M/Warranty denials and queries within 5 days
Maximise available hours to ensure sold hours targets are achieved
To maintain WIP to agreed levels throughout the month
Ensure WIP remains current and that any aged WIP can be explained
Ensure all claims submission timeframes are adhered to
Liaise with manufacturer as required via telephone, email etc

Key Requirements

Motor industry experience is essential, preferably in an similar service administration role
Kerridge experience is advantageous

Hours:

Monday to Friday (Apply online only) plus one in every two Saturday morning (Apply online only).

Package:

Starting salary of circa £20,000 basic plus company benefits and incentives.

The company normally only promote from within so a successful candidate will have opportunities to progress up the ladder within this desirable, fantastic organisation.

The company are one for really investing in its staff, you will become part of the "family" and truly feel valued for your hard work and efforts.

LOCATION: Cardiff/ South Wales / Wales

How to Apply:

Please get in touch with Steve at Holt Recruitment for more information and to apply - / (phone number removed) or click apply now

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