Job Summary

Customer Service Advisor

Prenton | £21k | Customer Service

Recruiter: Rullion

Customer Service Inbound

£10.68 per hour


Welcome to SP Energy Networks - SP Energy Networks

I am currently recruiting for an Electrical Networking company that delivers electricity to homes and business in Central and Southern Scotland, Merseyside, Cheshire, North Wales and North Shropshire. No matter who you pay your bill to, they are the people to contact for all enquiries relating to the electricity network.

Shift 1

Thurs 1400-midnight 9.5hrs

Fri 1400-midnight 9.5hrs

Sun 1400-midnight 9.5hrs

Mon 1500-midnight 8.5hrs

Shift 2

Sat 1000-1600 6hrs

Sun 0600-1300 6.5hrs

Mon 1800-midnight 6hrs

Tues 1400-1900 5hrs

Weds 0730-1900 11hrs

Main Responsibilities

Working as part of a team dealing with customer phone calls relating to Faults, Emergencies and other distribution matters to provide the key point of customer contact for the company's distribution customers.

  • Handling incoming calls from customers relating to faults, emergencies and other distribution matters.
  • Undertaking... More

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