Refugee Peer Buddy VolunteerLocation: Sheffield - Riverside, 800 Brightside Lane
Commitment: Half day once a week
About the role
You will be working as part of the Family Reunion Integration Service. Family Reunion is a key legal route through which refugees obtain protection in the UK, and this project is the UK's first national programme providing holistic integration support for reunited families.
As a peer buddy volunteer, you will be providing orientation, befriending and cultural mediation support to newly arrived refugees. In this context, cultural mediation involves using your shared lived experience to help facilitate communication and understanding between the newly arrived refugees and the local community/ key services they would be engaging with.
About the Team
The Red Cross has a long tradition of providing practical and emotional support to vulnerable refugees and asylum seekers in the UK. Our Refugee Support work with thousands of beneficiaries every year in around fifty different towns and cities enabling people to draw upon their own strengths to withstand crisis and rebuild their lives.
We support refugees and asylum-seekers in a range of ways, from providing emergency provisions for those facing severe hardship to giving advice on how people can access services to which they are entitled. These services are provided in a safe and welcoming environment. None of this important work would be possible without the skill and enthusiasm of volunteers helping in a variety of ways.
More details of our work with refugees can be found on the Red Cross website:
Typical tasks include
- Showing refugees where to find local amenities and how to access services such as healthcare and English classes
- Providing introduction to community centres, activities and social events
- Providing befriending support
- Facilitating communication and understanding between the family member and local community/ services, including providing cultural advice and content were appropriate
- Identifying and responding appropriately to safeguarding and protection issues with vulnerable clients, including children and vulnerable adults
About the person
You need to have good interpersonal, diplomacy, communication and teamwork skills although full training will be given for any technical requirements. Also someone who is:
- A good communicator with shared lived experience and understanding about the situation and needs of refugees
- Knowledgeable about conflict and migration issues and sensitive to cultural issues, including those relating to gender
- Able to use emotional support skills in a calm and responsible manner
- Knowledge of local area and confidence to show those newly arrived around
- Personally resilient as you may need to deal with difficult or challenging situations
- Able to keep the service user at the heart of what you do, supporting the Red Cross to understand service user needs and the difference our role makes.
- Able to speak good English; plus knowledge of a foreign language would be useful (particularly one used in the current local refugee population)
- Willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society's Equal Opportunities Policy
What We Offer:
- Access to relevant in-house training and development opportunities, including British Red Cross intranet site and e-learning facility
- A full induction, support and supervision throughout your volunteering period
- Valuable exposure to the work of the Red Cross in the UK and around the world
- Reimbursement of reasonable out-of-pocket expenses when on duty
- Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation.
Young people and this role
To volunteer for this role you must be aged 18 or over.
Here's a little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes.
From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis.
We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
We support a huge range of people and we recruit for a diverse workforce - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.
Connecting human kindness with human crisis
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