An opportunity has arisen for a well organised and motivated individual to join the friendly and helpful Administration team within an NHS service in Aylesbury. The admin team, deal with 8,000 calls a month in addition to a high number of electronic referrals.
IT skills are very important, but a key requirement is for high levels of emotional resilience and the ability to work under pressure whilst remaining calm. The team rely on each other for support and there is an intrinsic need for the ability to work independently but also to be able to identify when issues need to be escalated.
Job Title: Administrator
Duration: Up to 3 Months
Hours: 37.5 Hours PW
Brief description of role:
•Answering the telephone, taking messages and processing enquiries
•To assist with reception duties when required
•To provide support with the typing of reports, letters and correspondence when required and to be responsible for the filing of patient information onto Carenotes in a timely manner
•To use Microsoft Office applications including Word, Excel and Outlook as required.
•Checking that stationary supplies are adequately stocked and ordering when necessary.
•Supporting clinicians with calendars and room bookings
•Good written and verbal / communication
•Good organisational skills
•IT skills including Outlook, Excel and Word
•Ability to liaise with all professions and levels in a confident and effective manner
•Good level of general education
•English and Mathematics
•grade A-C or equivalent Word processing experience
•Ability to prioritise own workload
•Excellent telephone skills
•Good understanding of the General Data Protection Act
•Minimum of 1 year working in an office / educational environment
•Good communication skills with an empathetic approach
•NVQ Level 2 in Admin
•Desire to attend courses relating to role, as appropriate.
•Experience of digital dictation systems and software
•Desire to work in a Mental Health Setting
Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability. If this sounds like you, and if you want to discuss the role further then please contact Tom at Service Care Solutions Ltd on 01772 208963, or alternatively send an updated CV to email@example.com
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