Job Summary

Service Controller

Leicester, City of Leicester | £18k | Administration

Recruiter: Red Rock Partnership

Red Rock Partnership Ltd are delighted to be working in partnership with our prestigious clients who are a large independent Pest Control & Hygiene maintenance provider based in Leicester.

They are now looking to recruit a Service Controller to join their Leicester team. This is a fantastic opportunity for a Service Controller or someone who has great communication skills or worked within a customer service background, to join a growing business!

Responsibilities:

* Booking servicing for customers

* Logging details on in house system

* Providing an exceptional level of customer service

* Multi tasking, dealing with more than 1 query at a time

* Must be able to communicate both verbally and in writing at all levels.

* Good customer facing skills.

* Ability to plan and prioritise effectively and work within tight deadlines.

* Computer literate and able to operate Windows based programs.

* A high level of accuracy and attention to detail.

* Ability to remain calm under pressure

* Flexible and open to change.

* A willingness to meet/exceed customer expectations

About You:

* Excellent communication, both written and verbal

* Computer literate, including MS Office

* Experience in Customer Service

* Candidates from a contract services background would be an advantage

* Candidates with extensive telephone experience (call centre’s / incoming calls)

* A natural organiser and high level of attend to detail

Hours and Salary:

* Monday to Friday, 8:30am-17:00pm

* £18,500 dependant on experience.

If you are interested in the above role please contact us..

Red Rock Partnership Ltd are working as a recruiting partner to handle all recruitment activity.

Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion.

Thank you for your interest

By applying for this role you are allowing us to forward your details to a third party More

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