CALL HANDLER - SHEFFIELD BUSINESS PARK We now require a Call Handler to work in the busy Central Payments Office at our Head Office on the Sheffield Business Park, near Catcliffe. The ideal candidate for the role will be an experienced call centre agent or telephonist, with excellent communication skills and the ability to resolve 'real time' queries and/or complaints in a calm and professional manner. What will you be doing? Answering calls on our Advice Line. Providing motorists with general information, and giving advice with regards to payments and appeals procedures. Taking credit/debit card payments over our payment line.
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