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    • UK-Newcastle-under-Lyme
    • £0 - £20,000/Year
    1. From CareerBuilder
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    2nd Line Support Engineer Job purpose: To provide second line help-desk support to clients, assisting them with hardware and software problems via phone and email help desk software.Visit our... offices and site to provide support as necessary.Duties and Responsibilities To provide 2nd line technical support; answering support queries via phone and email.To support users remotely.To maintain a high degree of customer service for all support queries and adhere to all service management principles.To take ownership of user problems and be pro-active when dealing with user issues.To log ... laptops, desktops and window tablets.Be responsible for in-house system back-ups.Skills /Attributes Required Previous 1st/2nd line support experience for software and hardware fault resolution.Excellent More Info

  • Second Line Support Engineer

    • Northamptonshire
    • £25k - 33k per Annum
    1. From Cooper Lomaz
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    Job: Second Line Support Analyst Location: Rushden, Northamptonshire Salary: £25,000 - £33,000 I have an immediate need for an experienced Second Line Support Analyst based in... Northamptonshire. The succesful candidate should be ITIL qualified or will have worked in an ITIL environment, will have experience supporting mobile devices (Blackberrries, Ipads, PDA's, Nokias) and will have strong Windows and Active Directory knowledge and experience. Good all-round desktop support is needed, such as printer support and brilliant communication skills. The candidate must have the ability and confidence to work on their own and be self-motivated to hit KPI's and SLA's. If you are looking to work for a hugely successful and ambitious company with brilliant career More Info

  • Second Line Support Technician

    • Buckhurst Hill
    • £22000 to £25000 per annum
    1. From Net Ltd
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    Position: Second Line Support Technician Location: Buckhurst Hill, Essex Salary: £22,000 to £25,000. An excellent opportunity has arisen for a Second Line Support Technician to join Aspen... Healthcare Ltd. This role will support the IT Services from their site at Holly House Hospital. The Role: The Second Line Support Technician will be involved in a variety of tasks that are ... Hardware, Hewlett Packard Server & Printer Hardware, Avaya Telephony & McAfee Software. Key Accountabilities: The Second Line Support Technician is responsible for ensuring timely support ... ensure that systems are understood Work as a team member within the organisation to provide a resilient service to our users. If you are interested in applying for this Second Line Support More Info

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