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    • £40k - £45k pa + Benefits
    1. From Deerfoot IT Resources Limited
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    Second Line Support Engineer - £45,000.00 + benefits (pension scheme, interest-free season ticket loan + staff discounts) E-commerce, Retail Hatfield, Hertfordshire My client, an innovative and... Hatfield Head Office As a Second Line Support Engineer you will work within the Operations Centre Team which consists of intelligent and highly talented technical individuals providing services to ... who has held the following job titles: Operations Engineer, Senior Operations Engineer, Senior 1st Line Support, 2nd Line Support, 3rd Line Support, Systems Support, Applications Support, Linux ... /trouble-shooting skills Ability to document requirements, solutions, processes and data flows effectively Role Overview You will ensure smooth running by providing effective 2nd line support More Info

  • Second Line Support Analyst

    • Bristol
    • £25000 - £27000 per annum
    1. From Robert Half Technology
    2. Save Job

    Do you want to work for a global company? Do you want a position where there is plenty of progression? Do you have experience of working in an ITIL environment? Do you have experience of currently... delivering second line support? This is a global charity who run their help desk function for the UK and supporting Office 365 worldwide form here in Bristol. There will be two shifts that you will ... % of all calls. Allowing the second line to concentrate on the more difficult resolutions and project based activities. Also there will be some element of on site support as well, so you must be able to ... experience can apply. This job was originally posted as www.totaljobs.com/JobSeeking/Second-Line-Support-Analyst_job62459049 More Info

  • Two month contract providing first line support to this Global Charity based in Aztec West This is a global charity who run their help desk function for the UK and supporting Office 365 worldwide... themselves on being at the forefront of technology, this role will allow you exposure to the very latest technologies. This is not your usual first line support function, this role will give you're the opportunity to resolve 90% - 95% of all calls before escalating to second line. You will be reporting to the Service Desk Supervisor, you will be involved in the day to day support and maintenance ... experience can apply. This job was originally posted as www.totaljobs.com/JobSeeking/Second-Line-Support-Contract-Role_job62617260 More Info

  • Second Line Support Contract Role

    • Bristol
    • £120 - £140 p day
    1. From RH Technology
    2. Save Job

    Two month contract providing first line support to this Global Charity based in Aztec West This is a global charity who run their help desk function for the UK and supporting Office 365 worldwide... themselves on being at the forefront of technology, this role will allow you exposure to the very latest technologies. This is not your usual first line support function, this role will give you're the opportunity to resolve 90% - 95% of all calls before escalating to second line. You will be reporting to the Service Desk Supervisor, you will be involved in the day to day support and maintenance of the IS network infrastructure. Working in a small team, your role will be varied as you provide technical support, assistance and expertise to all end users of those systems. You will have More Info

  • Support, Second Line, 2nd Line Technical Support, Operations Support – VMware, Linux, Cisco Corsham, Wiltshire, South West £35,000 to £40,000 Negotiable + Bonus (10% of Base) + Pension, Medical,... Gym, Share Options Permanent One of the UK’s most progressive companies in the provision of cloud (IaaS, PaaS, SaaS) and secure hosting services is seeking Second Line Support, 2nd Line ... environment. Second Line Support, 2nd Line Support, Operations Support Analysts will perform several key activities including: > Resolve issues escalated by First Line support > Escalation of issues to ... the Company ITIL Service Management policies and procedures Second Line Support, 2nd Line Support, Operations Support Analysts will demonstrate the core essential skills: > Very good understanding of core More Info

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