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  1. Service Desk Support - 24/7 desk

    East Midlands | Up to £22,000 | From EMBS- People Transfer

    IT Service Desk - 24/7 operating desk Nottingham - Up t o £22k  Our client is offering the opportunity for either an experienced IT service desk analyst or a recent university/college... client support service and therefore requires flexibility as the position will be working on a shift pattern. On the shift based team you will be required to work a 4 days on/4 days off rota and this will include 50/50 split of days and nights so you need to be able to get to the site and be flexible. This job was originally posted as ... leaver with a completed IT qualification to join the organisation and develop their IT support career. A growing IT services provider with head offices in Nottingham our client has doubled in size...

  2. Service Desk Analyst

    Livingston | | From Search Consultancy

    Service Desk / Helpdesk - Initial 3 mths - Lothian It is essential you have previous exp. working as a Service Desk Analyst. - Effective first line support to users via the Service desk -... Supporting the Service Desk Manager in relevant Service Desk matters - Service Improvement Essential Technical Skills / Experience: - Previous experience of providing telephone based support for 1000+ user base - MS Exchange, Outlook, Active Directory - Excellent Customer Service - Working knowledge of an automated Helpdesk systems - Working knowledge of Microsoft Office applications Service Desk / Helpdesk - Initial 3 mths - Lothian This job was originally posted as ...

  3. Service Desk Analyst

    Bristol | £15 - £16 per hour | From Experis Ltd

    Service Desk Analyst 3-6 months Bristol Support engineer needed on a busy service desk in Bristol, working on support Windows technology and Microsoft office suite 2010 support, network file... permissions, group access, printing issues. Experience in providing support for: Microsoft Windows XP and Windows 7 Microsoft Office 2010 Service Desk / Helpdesk experience Remote support Active Directory (desirable) Please send your CV for immediate review This job was originally posted as ...

  4. Service Desk Manager

    Hertfordshire | | From AndersElite

    **Service Desk Manager in Hertfordshire **Permanent role, up to £32K basic salary + 10% bonus performance based About the role: Our client is one of the fastest growing technology... companies in the world. They are currently recruiting a Service Desk Manager to work with their end client. Responsibilities: Manage the Service desk staff to ensure high quality service Maintain an efficient Service desk Provide Problem Management System support activities Maintain technical skill continuity and consistency of Service Desk staff Implement & maintain staffing and scheduling for Service desk Work with Infrastructure Development teams to ensure a smooth transition into the service desk Implement complaint handling process for the Service desk. Documentation...

  5. Service Desk Manager

    Uckfield | Up to £50,000 per annum + benefits | From Orbis Resourcing

    Our client, an IT Consultancy based in Sussex, is recruiting for a Service Desk Manager on a permanent basis. Role: Service Desk Manager Salary: up to £50,000 per annum + benefits ... Desk Manager to take full ownership and management of an existing Service Desk as well as overseeing the expansion of the team. You will also be required to assist in the implementation of ITIL ... and Responsibilities Assisting with the implementation of ITIL framework Day to day management of Service Desk Adhering to SLA agreements Some involvement in pre-sales Providing reports on SLA compliance and performance 1-2-1 reviews and meetings with direct reports Ensuring that exceptional levels of service are maintained across the Service Desk through on-going staff training...

  6. Service Desk Support

    Watford | £17000 per annum | From Parkside Recruitment - Uxbridge Commercial

    GREAT OPPORTUNITY, GREAT COMPANY, LOOKING FOR A GREAT CANDIDATE TO GO PLACES! On behalf of our client a well known household brand we are seeking a 1st Line Support / IT Service Desk Support... applicant to work part of a team of 8, supporting the Head Office and all retain stores. Duties and Responsibilities Manage, co-ordinate and resolve service desk incidents Communicating with members of staff in regards to progress and issues Ensuring customer satisfaction Monitor queues to the service desk, identifying any SLA failures Support IT Service Desk Manager by assisting in any ... ...

  7. Service Desk Analyst

    Newcastle Upon Tyne | £26400 - £27600 per annum | From STR Ltd.

    HELP DESK/ SERVICE DESK ANALYST - SOUTH NEWCASTLE - 12 MONTH FIXED TERM CONTRACT £26,400 - £27,600 (Shift) A leading FTSE 250 company is currently looking for a Service Desk Analyst to be based... at their site in Newcastle on a 12 month fixed term contract. The Service Desk Analyst will be responsible for recording all calls/emails from the customer and sites into the Service management ... , you will have working knowledge of ITIL incident, request, problem and change management best practice. Previous experience working on an IT Service desk on 1st line fix and worked on a Service desk recording tool i.e. HP SM7, Heat, Hornbill, Remedey or similar. Expeirence of Active Directory, able to understand technical issues and translate into legible service desk calls for 2nd/3rd line...

  8. Service Desk Analyst

    Leeds | Competitive | From Venn Group Ltd - (UK)

    1st Line Support, Microsoft, Windows, Kerridge, SAP, Citrix, Active Directory, Fault Resolution, Fault Identification, SQL Server, Service Desk Analyst Service Desk Analyst. Our client based in... West Yorkshire requires an experienced Service Desk Analyst to join their team on a contract basis. The Service Desk Analyst will be responsible for providing 1st line support via a busy helpdesk. To be successful for this role you will ideally be available full time and able to commence work immediately. The Service Desk Analyst will have the following experience; Providing 1st line support ... Identification, SQL Server, Service Desk Analyst Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. ...

  9. Service Desk Analyst

    Central London / West End | From £20,000 to £27,000 per annum | From Executive Facilities Technology

    Our client is an International software organisation based in central London. They are now seeking a Helpdesk / Service Desk Analyst also responsible for on-boarding duties. Service Desk Analyst... duties. Need to be able to troubleshoot some minor questions. Deeply engage in internal tools and processes and groups. Experience required to Service Desk Analyst Tier 1 Need to assist in the on-boarding process and tell people where to go in terms of benefits, hardware, all of the things that new employees require Be able to work with a different schedule as they accommodate new sites ... . - possible temp to perm . Stunning offices near to Victoria Station. This job was originally posted as ...

  10. Service Desk Technician

    Exeter | - £25k-£29k | From Web Recruit Ltd

    Service Desk Technician Exeter, Devon £25,000 - £29,000 Plus 21 Days' Holiday + Bank Holidays With extensive expertise in accounting systems, our client is a well-established provider of... bespoke business management and IT solutions. Due to expansion, they are now seeking a Service Desk Technician to join their team. If you're a focused service desk technician with excellent ... a key role in contributing to the delivery of our client's outstanding customer service and thrive in an environment where employees' achievements are recognised. As a Service Desk Technician ... be considered for this role, you must have: - At least two years' experience as a service desk technician - Windows Server experience - A proven track record of diagnosing technical...


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