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  1. Service Desk

    Norwich | £130 per day | From Cooper Lomaz Recruitment Ltd

    1st Line Support Analyst 3 Month Initially Norwich £130 per day My client in Norwich is looking for a 1st Line Support Engineer to join their energetic & growing team. Initially on a 3 Month... contract, the successful applicant will be responsible for dealing with 1st line support queries to a high standard. This 3 month contract is likely to be extended throughout the year. Key Skills Required: Excellent Customer Service experience Active Directory/Remoting knowledge ITIL background is essential Strong Microsoft Office experience is expected My client is looking to interview middle of next week and starting someone soon after. Please apply with your most recent CV for consideration This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service...

  2. Service Desk

    Norwich | £130 per day | From Cooper Lomaz Recruitment Ltd

    1st Line Support Analyst 3 Month Initially Norwich £130 per day My client in Norwich is looking for a 1st Line Support Engineer to join their energetic & growing team. Initially on a 3 Month... contract, the successful applicant will be responsible for dealing with 1st line support queries to a high standard. This 3 month contract is likely to be extended throughout the year. Key Skills Required: Excellent Customer Service experience Active Directory/Remoting knowledge ITIL background is essential Strong Microsoft Office experience is expected My client is looking to interview middle of next week and starting someone soon after. Please apply with your most recent CV for consideration ...

  3. Help Desk / Service Desk Manager

    City | - £35k-£50k | From Talent Spa

    Help Desk / Service Desk Manager Location: London Salary Range £35k-£50k - Healthcare after qualifying period Our clients are a rapidly growing provider of premium data centre and... network services for businesses. Based in the centre of London, they are currently seeking an experienced Service Desk Manager to manage and develop the existing service desk team as they embark on ... within the team identifying skills gaps Service Desk Overseeing the service desk ticket allocation, ensuring all tickets are resolved quickly and effectively Develop existing and introduce new service desk processes and standards that are aligned with industry best practices Ensure that staff are trained and follow the agreed processes and standards Monitor workloads and incidents to...

  4. Service Desk Manager

    London | £55,000 - £65,000 | From Code IT Recruitment Ltd

    Service Desk Manager (Service Desk, SLA's, ITIL, Customer Satisfaction, Stakeholder Management, Operations, Service Management, ITSM, Incident Management) - £55,000 - £65,000 + Excellent... Benefits - London My client is looking to recruit a Service Desk Manager to be responsible for the operation and evolution of the IT Service Desk supporting external customers. Accountable for Service Desk business goals and alignment with the IT strategy, process and technology models. Responsibilities * Review and report all SLA's delivered through the Service Desk provided to the European businesses with the Account Service Delivery Managers responsible for the external customer service delivery * Monitor Service Desk customer satisfaction ensuring that there is a timely...

  5. Service Desk Engineer

    Croydon, Surrey | £150 - £24000 per annum | From Capita Resourcing - IT Resourcing

    Service Desk Engineer London Immediate £20,000-£24,000 Service Desk Engineer (Junior Helpdesk IT Support Analyst Microsoft Active Directory Windows 7) required by my client in London. You... MUST have the following experience: Service desk/helpdesk experience Active Directory user administration- new user setup, password resets etc. Please send your CV to ... Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Engineer_job61647645 ...

  6. Service Desk Manager

    Worcester | From £30,000 to £35,000 per annum | From i2i recruitment

    Service Desk Manager Monday - Friday Worcester Salary £30-£35k p.a. DoE Job Purpose; This is a fantastic opportunity to join my clients' expanding business as a Service Desk Manager. The primary... function of the role is to manage the function and resources of the service desk, and develop the service desk in line with the company roadmap in a constant endeavour to improve efficiency and drive down costs. Key Responsibilities; Manage the overall activities of the service-desk in compliance with ITIL best practices, including all staff working on the service-desk or working tickets on behalf of the service-desk Take overall responsibility for incident management and request fulfilment of the service desk Act as a further escalation point for all service-desk staff As...

  7. Service Desk Analyst

    Epsom | £18000.00 - £22000.00 per annum + Benefits | From Hays

    Helpdesk /Service Desk/ Service Desk Analyst/1st Line Support/2nd Line support - Epsom Helpdesk /Service Desk/ Service Desk Analyst/1st Line Support/2nd Line support is required by my client in... Epsom, who are actively seeking an enthusiastic Helpdesk /Service Desk/ Service Desk Analyst/1st Line Support/2nd Line support to start a new role as soon as possible and provide support to both ... business. Helpdesk /Service Desk/ Service Desk Analyst/1st Line Support/2nd Line support - Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment ... www.totaljobs.com/JobSeeking/Service-Desk-Analyst_job61537782 ...

  8. Service Desk Analyst

    London | £20000 - £24000 per annum | From Marcus Donald People Ltd

    Service Desk Analyst - West-end , London An exciting opportunity has arisen for a Service desk analyst within a worldwide media group in the west end, London. Working as a 1st/2nd line service... desk analyst this is a permanent role with a salary of £24,000 per annum plus overtime and benefits. This role is fantastic for someone who is looking to further their career as a service desk analyst with a large user base in a company that offers great benefits. Essential skills required for the service desk analyst: Mac OSX Active directory (AD) 1st/2nd line support Call logging Citrix Diagnosing and resolving both hardware and software issues With excellent communication skills as a service desk analyst you will also be able to keep good working relationships...

  9. Service Desk Manager

    Uckfield | From £40,000 to £50,000 per annum + benefits | From Orbis Resourcing

    Our client, an IT Consultancy based in Sussex, is recruiting for a Service Desk Manager on a permanent basis. Role: Service Desk Manager Salary: up to £50,000 per annum + benefits ... Location: Uckfield, Sussex [To view all Orbis jobs, click here: http://www.orbis-resourcing.com/job-vacancies.php ] This is a great opportunity for an experienced Service Desk Manager to take full ownership and management of an existing Service Desk as well as overseeing the expansion of the team. You will also be required to assist in the implementation of ITIL framework as well as ... dependant on some outstanding tenders. Roles and Responsibilities Assisting with the implementation of ITIL framework Day to day management of Service Desk Adhering to SLA agreements...

  10. Service Desk Analyst

    Merseyside | | From Roc Search

    Service Desk/Customer service/Active directory/Admin/Exchange/MS Office/TCP/IP/Contract Roc Search's client based in Merseyside have an urgent requirement for a Service Desk Analyst to join... their team on an initial 6 month contract. For the large part of the role you will be providing remote support via phone so an excellent phone manner is imperative. Key Skills: - Windows XP/7 - MS Office - MS Exchange - AD - TCP/IP This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job61636282 ...

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