Service Desk Engineer
Service Desk Engineer - Service Desk, ITIL, Active Directory, Telephony, Avaya, Windows 7, Microsoft, SLA, Document Management Systems.
My client is seeking an... experienced service desk engineer to join their team based in central Bristol, to provide support and resolutions to computer software and hardware issues.
This role requires demonstrable experience providing infrastructure support within a Microsoft environment. The successful applicant will have excellent experience of troubleshooting and supporting Windows 7, Active Directory, Exchange and the Microsoft Office suite.
An ITIL certification is desirable for this opportunity. Good experience meeting Service Level Agreements (SLAs) is essential, as is good experience of utilising...