Job Listings

Upload your CV today and let that job find you

Upload your cv on mobile

This free jobseeker service from AllTheTopBananas is specifically designed for the busy jobseeker. All you have to do is fill in one simple form and you're ready to go - we will do the rest. We ensure your CV is distributed to all our appropriate partners that offer service desk it jobs.

Register Now
Add us on Google+

Browse Towns



Recommend us on Google+

Distribute your cv
Receive jobs by email

service desk it jobs

Sort by
close
close
alert  Tip: You can search for a phrase by enclosing your keywords in quotes, e.g. "service desk it"
  1. Service Desk Analyst

    Cambridgeshire | Competitive | From Integrity IT Solutions Limited

    Service Desk Analyst My client are looking for a Service Desk Analyst - to Join a fast paced, busy, technical Service Desk team providing a high level of customer service to users across the... organisation The Service Desk Analyst will be working a flexible shift pattern you will provide first and second line support for all of the Society's IT systems as well as looking after the Security access to those systems. The Service Desk Analyst will capture relevant information from phone calls and emails and record this in our support request logging tool, Sostenuto. You will ... a wide variety of tasks on a daily basis and there will be lots of opportunities to learn and develop new skills. The Service Desk Analyst will need the following: - Good working knowledge of Office...

  2. Service Desk Manager

    City Of London | £30k - £40k pa + Performance Bonus | From Global Technology Solutions Ltd.

    An exciting opportunity has arisen for an experienced Service Desk Manager to join a fantastic company based in London. Salary - £30-£40K Based on Experience + Performance bonus We are Looking... for a natural leader of people with knowledge of service desk management, a technical understanding of SME IT business solutions and the drive to improve efficiency. This is not a technical role, but you`ll need to understand the technology and you will need to have worked in a customer facing service desk position throughout your career. The role is to drive the team and make sure that the service they provide is to the highest standards the company are reputable for. You will be managing a service desk team located in 3 geographic locations and implementing processes to make sure things...

  3. Service Desk Officer

    Bristol | From £12 to £13.50 per hour | From Keystream Technology

    Our client is looking for several IT Service Desk Officers to join their team. The Service Desk Officers will be responsible for providing the first level and in some cases 2 nd level... support for the organisation. The IT Service Desk Officers will be responsible for the following: · Ensuring that all requests from users for assistance, by telephone call, e ... resolved. The successful Service Desk Office must have experience of working as a Service Desk Analyst and if you are interested in learning more about this opportunity, please get in touch or send through your CV to hgordon@key-stream.com This job was originally posted as www.totaljobs.com/JobSeeking/Service-Desk-Officer_job63012461 ...

  4. Service Desk Supervisor

    South Yorkshire | £17.4 p hour | From Connectus

    We have a number of exciting opportunities to work for a leading NHS Trust on a large scale Clinical System Implementation project. These positions are on a shift basis. Day shifts / evening shifts... and weekend work is available - also full time or part time hours (more information provided on application) Working within the central Service Desk Team you will report in to the Service Desk ... include: * Ensuring that staffing levels are maintained during the implementation by managing shift staffing schedules * Representing the Service Desk at meetings * Liaising with Senior Management * Performing briefings to Service Desk staff of changes to deployment For these roles, you need to have previous experience within a Service Desk Supervisor / Senior Service Desk position within an...

  5. Service Desk Analyst

    Horsham | £23,000 - £25,000 | From Cyberteam

    Service Desk Analyst My client who is based in Horsham is looking for a Service Desk Analyst to provide 1st line and 2nd line IT Support to all users of the Group's IT services. The... successful Service Desk Analyst will have a salary of up to £25,000 per annum including a great benefits package. This is a fantastic opportunity as a Service Desk Analyst to work for a company with a multimillion pound IT budget to work on some brilliant projects that will really impact the business. Essential Skills - *Relevant experience of working on a high quality IT Service Desk ... Service Desk Analyst role please send us your CV right away. ...

  6. Service Desk Analyst

    Rickmansworth | £11.50 p hour | From Lorien Resourcing Limited

    Service Desk Analyst - Ricksmondworth Our client, a leading car manufacturer is looking for service desk analysts to support queries on their now project. The contract is lasting 3+ months,... looking to last until the end of the year. The hourly rate is £11.50. Duties to include - * To work within a Service Desk, which is Single Point Of Contact for users, IT Services and 3rd party support. * Recording and monitoring the progress of incidents according to agreed service levels. * Provide initial assessment of all incidents/requests, attempt to resolve or refer to other support areas. * Maintain high level of first time fix rate to achieve Service Desk Key Performance Indicators. * Setting up new accounts * Manage new requests from dealers * Processing new accounts...

  7. Service Desk Supervisor

    South Yorkshire | £15 - £20 p hour | From Connectus

    4 x Service Desk Supervisors required - 3 month contract based in South Yorkshire (full time / part time / weekend hours available). We have a number of exciting opportunities to work for a... time hours (more information provided on application). Working within the central Service Desk Team you will report in to the Service Desk Manager. As part of a team of 4 you will be responsible for ... the implementation by managing shift staffing schedules * Representing the Service Desk at meetings * Liaising with Senior Management * Performing briefings to Service Desk staff of changes to deployment For these roles, you need to have previous experience within a Service Desk Supervisor / Senior Service Desk position within an ITIL environment. Any experience of working within an NHS...

  8. Service Desk Manager

    Edinburgh | Neg | From Net Talent

    Service Desk Manager Edinburgh Salary: Circa £38,000 As Service Desk Manager, you will be joining an innovative and market leading, world-wide organisation. As one of the biggest names in... manufacturing processes you will be given the autonomy to manage the Service Desk with the end goal of continually striving to achieve SLAs and KPIs. Working closely with the Operations Manager, you will be tasked with managing multiple service desk sites throughout Europe, with a key focus on personnel development. To be considered fotr this role, you will have a in depth Service Desk experience, with at least 2 years in a managerial position. You will be technically astute, with a keen understanding of numerous IT methodologies and procedures, particularly ITIL. You will be comfortable...

  9. Service Desk Manager / ITIL / Service Desk Lead

    Loughborough | £30k pa + bonus + car + benefits | From Reed Technology (NEW)

    Service Desk Manager / ITIL / Service Desk Lead £30K + 10% bonus + company car + benefits Loughborough (twice weekly travel to Huddersfield) My client seeks an individual with experience... in a similar with strong ITIL skills for the role of Service Desk Manager / ITIL / Service Desk. This is an excellent opportunity for candidates looking for progression within a Service Desk Manager role or those currently in a Service Desk Lead role looking for a new challenge. As expected with a role of this nature, candidates will be customer focused with excellent customer service ... requests. Candidates will be able to ensure the service desk team provide efficient and personalised support to business users whilst managing the escalation process for incidents and service issues...

  10. Service Desk Engineer

    Bristol | Neg | From ROC Search Limited

    1st Line Support- Contract- Bristol (1st Line Support, Help desk, Service Desk, 2nd line support, Windows XP, Windows 7, Windows 8, Office 2010, Internet Browsers, Network, Internet browsers,... Passwords, Contract, Bristol) Roc Search are currently recruiting for an excellent organization based in Bristol. The candidate will be available to start immediately for an initial 3-6 month contract. The candidate must have previously worked on a help desk in a busy environment and have excellent customer server skills. Essential skills include: * 1st line support/Help desk experience * Windows XP/7 * Office 2010 * General IT Networking knowledge * Excellent customer server and communication skills Desireable Skills: * Self-motivated Telecomms experience This is an...

  11. Service Desk Engineer

    Chippenham | £18k - 20k per year + Excellent Benefits | From ACT

    Service Desk Engineer - ACT. Paying a competitive salary of £18,000 to £20,000. Based in Kington Langley, near Chippenham. Do you have telephone customer service experience, an aptitude for ICT... and want to work on an IT service desk in a company that actively encourages career development? ACT is a hands-on technology company. Hands on in the way we build our systems, employ great ... our reputation in three main areas: quality products, innovative solutions and managed operational support services. As the Service Desk Engineer you will be part of our Service Delivery Team ... , or request for change. You will be the first point of contact for users and clients. What you need to be considered for our Service Desk Engineer opportunity: - Previous Service Desk or Help...

  12. Service Desk Engineer

    Blackburn | £20k - £22k pa + on call bonus | From The ECS Recruitment Group Ltd

    Service Desk/ Field Engineer - Break Fix, Citrix, Cisco, Servers - £20000 - £22000 + on call bonus We are actively seeking an experienced Service Desk Engineer to join one of my well established... clients. This role will be 70% service desk then 30% field based on a rota basis. When onsite technical assistance is required and to complete installation work and deal with any break fix issues. You will adopt a logical and methodical approach and diagnose and resolve a wide range of problems and achieve a high technical standard on installation. The highest standards of customer service ... someone who is happy to get their hands dirty to deal with any break fix and servers issues. Essential skills and knowledge: * Previous experience of working within a 2nd line service desk position...

  13. Service Desk Technician

    Kingston Upon Thames | £20000 - £25000 per annum | From Intapeople Limited

    Service Desk Technician Permanent Kingston - Surrey 20-25k Candidate Keywords: Service desk, helpdesk, desktop support, 1st line, 2nd line, Active directory, Exchange, Citrix, Windows,... ITIL Intapeople have an immediate requirement for a Service Desk Technician to join our progressive online retail client based Nr Kingston Upon Thames in Surrey. The successful candidate will work within a team of other service desk analysts providing internal support to employees across a range of hardware and software. Reporting to the service desk team leader you will liaise with ... in knowledge and responsibility over time. Main Responsibilities: - Provide effective and efficient support to users while logging this information in the Service Desk management tool. - Field...

  14. Service Desk manager

    South Wales | £40,000 + | From Baker Portland Limited

    My client is a multinational and is urgently seeking a Head of Service Desk / Service Desk Manager to join their team in South Wales. You will be responsible for the planning and scheduling of a... busy service desk, and managing a small team, including a planning manager and real time supervisors. To qualify for this role you would have ideally had 3+ years working in a similar environment, and have a good understanding of WFM systems, in depth knowledge of ACD systems and a strong track record of managing and motivating teams. You will be able to create and manage resource schedules ... Scheduling and planning of resource teams Proactively managing service level agreements and plans / performance Propose areas of cost reduction Own end to end planning/ scheduling / adherence...

  15. IT Service Desk Team Leader

    Stamford | £25k per year + . | From The SmartList

    Stamford Endowed Schools Lincolnshire 2-18: Day and Boarding GSA/HMC IT Service Desk Team Leader (Circa £25,000) We are seeking to appoint an IT Service Desk Team Leader, operating... across three sites which comprise of Stamford High School, Stamford School and Stamford Junior School. The ideal candidate will be a competent technician with some general supervisory or leadership experience looking to develop skills in managing a support team and service desk on a day to day basis. Experience in the education sector is desirable but not essential. However, applicants must ... the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) ...

  16. Service Desk Analyst

    London | £24, 000 | From Code IT Recruitment Ltd

    Service Desk Analyst - (Service Desk, First Line, Customer Service, Call Logging, Banking) - £24,000 plus excellent benefits and bonus - City, London My client a leading Bank are currently... looking for a for a experienced service desk analyst to join their team. The team includes 16 Analysts reporting to two team leaders. The key responsibility of the Service Desk Analyst is to ensure concise and accurate logging and management of all IT, Network & Telephony incidents and requests reported to the Desk. They must ensure calls are resolved to the highest quality within agreed target ... Desk Analyst - (Service Desk, First Line, Customer Service, Call Logging, Banking) - £24,000 plus excellent benefits and bonus - City, London Please note only suitable candidates will be contacted. ...

  17. Service Desk Manager

    Nottingham | £40k - £55k pa + See job spec | From Smart Recruit Online Ltd

    How would you like to work in a reputable company, with great benefits? Are you tenacious and committed to support service provision, increasing efficiencies and continued improvement? Would... contacts. You will be required to manage the service desk team to ensure support services meet customer expectations. The role will include: * Supporting customers * Leadership and line ... Management Service Reviews * Working practices and continuous improvement * Service Desk incident Logging System, and knowledge management Service Desk / Customer Service / ITIL / Service Manager Essential Criteria: To be successful in the role, you will have demonstrated experience of: * Managing a service desk, operating 24x7 ensuring customer SLAs are met * An ITIL Service Delivery...

  18. Service Desk Agent

    Burnley | £16k pa + benefits | From STR

    Service Desk Agent - Burnley - £16,000k + Benefits - Permanent Are you used to working in a busy Customer Facing Operations Centre? Do you have experience of working direct with customers? Have... into a strategic asset to support growth, enhance agility and efficiency, boost collaboration and deliver competitive advantage. The Service Desk Agents work within the Customer Services department ... from a service background Experience of Operating within a Service Desk / Contact Centre This is an ideal opportunity to join a leading Unified Communication provider currently going from strength ... mailto:Email address removedEmail address removed Service Desk Agent - Burnley - £16,000k + Benefits - Permanent ...

  19. Service Desk Analyst

    Eastleigh | £17000.00 - £20000.00 pa | From Sanderson Recruitment

    TECHNICAL IT SUPPORT/SERVICE DESK ANALYST Service Desk / IT support / Software / 1st Line / Communication / Technology / Customer Service Opportunity to join a lively, vibrant and dynamic... organisation based on the South Coast. You will be welcomed into a wonderfully expressive culture where individuality is encouraged and your personality appreciated. Salary - Up to £20,000 Service Desk Analyst, Southampton - Up to £20,000 1st Line Support Analyst with excellent customer service experience to join this renowned Blue Chip business. This organisation will reward your hard ... * Documentation; procedures, configurations and report on progress of incidents and update on relevant service management tools * Providing full support of hardware and software Skills required...

  20. Service Desk Manager / Service Desk Lead

    Edinburgh | £38k - £42k pa | From DP Connect Limited

    IT Service Desk Manager Edinburgh (West) Permanent, Full Time £38-42k + Benefits KEY SKILLS: Service Desk Manager, ITIL, IT Service Manager, SLA/KPI Management IT Service Desk Manager with... excellent organisation and hands on management skills required on a permanent basis. You will lead the Service Desk team of 8-10 staff, who provide EU support in Microsoft related technologies at ... the Service Desk team including personal development and objective setting - Management of critical incidents through to a successful and timely resolution - Take action as required for major incidents ... management - Good negotiating, interpersonal and influencing skills - Significant experience of working in a Service Desk and Incident Management environment - Knowledge of ITIL-based processes - IT...