Service Desk Analyst - London £24,000 per annum £24K + package From David Bruce Recruitment Upload CV Save Job A Service Desk Analyst (Helpdesk Analyst) is required to join the team at the national organisation based in London. The Service Desk Analyst will be required to provide 1st/2nd level support to... internal users based UK wide whilst working to ITIL standards. The Service Desk Analyst will be the first point of contact for all calls into the helpdesk and will be required to monitor these incidents through to resolution. The Service Desk Analyst will also be responsible for day to day security, confidentiality and integrity of data held of all internal systems. Candidates for the Service Desk Analyst role must have proven experience of working on a busy service desk/helpdesk for a large organisation and have strong understanding of ITIL. Candidates for the Service Desk Analyst role...
Service Desk Analyst - Harrogate excellent benefits From Experis IT Upload CV Save Job Service Desk Analyst Harrogate A Service Desk Analyst is required for an interesting opportunity with one of the UK's most critical financial organisations to be responsible for the for being the..., fax and email, ensuring all contact to the service desk is logged and registered to the appropriate areas. You will also be responsible for first contact resolution and providing excellent customer service as the first point of contact to the service desk and assigning incidents and queries to the correct group if they cannot be fixed first time. Essential Skills - High level of accuracy ... management If you are a Service Desk Analyst or analytical, customer service oriented, IT aware and looking for a new challenge at an organisation that is understated in its stature but acclaimed...
Service Desk Analyst - Harrogate £15500 per annum + benefits upto £18500 From RDF Resources Upload CV Save Job I am currently looking for a Service Desk Analyst based in Harrogate. If you are looking for a role with a customer service environment then please apply. Your main duties will include acting as a... desirable *Experience of a Customer Services environment *Knowledge of Microsoft Applications and good general computer skills are needed *Strong emphasis on delivery with the ability to ensure that SLAs are delivered on time *Experience of a Financial Services Service Desk is desirable This role is based in HARROGATE and pays £15,500 with a total package value of £18,500 including benefits. Successful candidates will be contacted. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job56761758 ...
Service Desk Analyst - City From MBA Ltd Upload CV Save Job Service Desk Analyst required to work on contract assignment based in the City of London, responsible for 1st Line, remote technical support. Escalation and timely resolution of... Incident/Problems/Requests, IT and Network security. You we also be responsible for managing the Desk Service SLA's & KPI's. The ideal candidate will be a confident, self-starter and must be comfortable working on their own, without any supervision, Highly proficient in 1ST line technical and remote support. (Core Desktop Technologies: Active Directory Services, Microsoft Office 2007 ... /Service-Desk-Analyst_job56776170 ...
Service Desk Analyst - Bath £10.00 - £11.00 per hour From HAYS INFORMATION TECHNOLOGY Upload CV Save Job An opportunity has arisen for a service desk analyst to join my client on a contract. Joining a newly formed Service Desk Team you'll be taking and dealing with support calls from around the..., Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job56763155 ... business to ensure that the best service is delivered. As the first point of contact with ICT for most people in the business you'll need to deliver a friendly and responsive service attempting to deal with any incidents at first point of contact or escalating to the relevant specialist teams if required. The ideal candidate will posses experience of Microsoft operating systems and Office...
Service Desk Analyst - Witham, Essex From LA International Upload CV Save Job Job Title: Service Desk Technician Start Date: ASAP Duration: 3 Months (thereafter review). A well respected Public Sector client in the Essex area are looking for a interim Service Desk... Technician for an extremely busy 1st / 2nd Line Helpdesk / Service Desk role, answering between 40 - 60 calls each per day working to strict KPI, SLA's and support tasks (such as emails / managing ... previous solid customer service experience within Helpdesk / Service Desk working on a very busy environment for least one year, must have good communication skills, good problem diagnosis ... / 7) and MS Application experience (in particular MS Outlook) and Service Desk tools - ACD System, Call Logging System, Remote Tools (SCCM) or similar and Active Directory and MS Exchange...
Service Desk Analyst - Berkshire likely to extend From Venn Group Upload CV Save Job Our client, a leading organisation within their industry is looking for a contract Service Desk Analyst to start shortly at their office based in Slough. This role would ideally suit a personable,... candidate will have: Excellent written and communication skills Previous experience in a service desk environment Great attention to detail This role would be suitable for someone who is self motivated ... business and employment agency and welcomes applications from all candidates. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job56772809 ... Directory LANdesk Citrix Your day to day duties will include: Providing an exceptional standard of customer service answering calls and emails Proactively dealing with customer queries Categorising...
Service Desk Engineer - Sheffield £100 - £115 per day From Advantage XPO Upload CV Save Job Service Desk Engineer/ Experienced Technical Support professional is needed to work on a short term contract working. The role will involve providing 1st line technical support to multiple users... within the organization. This role will involve working in a busy support desk, with a daily high call volume therefore, experience in working in a similar environment is essential. To be considered for this role you must have experience in the following: Experience working on a busy IT Service Desk with High inbound call volumes. Experience providing remote 1st line technical support ... for permanent work and/or employment business for the supply of contract/temporary work. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Engineer_job56765366 ...
Service Desk Analyst - UK From Thales Upload CV Save Job Due to ongoing growth and redevelopment, Thales have an exciting new opportunity for a Service Desk Analyst to be based in our offices in Doncaster. The purpose of the role is to provide IT... support to all business users, logging incidents in the Service Desk tool (CA Unicenter) and diagnosing and managing these incidents through to resolution, in line with customer's Service Level ... -line with SLAs. Responsible for answering all calls to the Service Desk within the SLA response times. Recording all incident details and resolution activity into the Service Desk tool (CA Unicenter ... the customer until incidents are resolved. Contributing to the development and maintenance of scripts with the Service Desk tool, ensuring these are reviewed on a regular basis. Adherence to Thales...
Service Desk Administrator - Newcastle Upon Tyne From £20,000 to £25,000 per annum From Catalyst Upload CV Save Job Innovative, rapidly expanding global leader in the provision of communication solutions to its target markets, delivering some of the most interesting and challenging systems projects around,... requires a Service Desk Administrator As a member of the Operations Team, this key customer facing role encompasses the provision of IT assistance in line with prescribed Service Level Agreements (SLAs) to an extensive client base. Primary Duties: · Act as First Point of Contact for reporting service/equipment faults; · Processing faults and liaising with relevant ... -shooting · Proven IP Networking knowledge · Ability to work unsupervised This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Administrator_job56739612 ...
Upload your CV - Get headhunted for Upload CV Upload your CV today and we will register you, entirely for free, on the appropriate leading job boards with . You will also receive jobs by email as part of the service. Go To Job