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  1. Service Desk Manager

    Cambridgeshire | £40k - 45k per year | From Cooper Lomaz Recruitment Ltd

    Service Desk Manager Cambridgeshire £40,000 - £45,000 My client in Cambridgeshire is looking to recruit an experienced Service Desk Manager. Within this role, the successful applicant will be... responsible for managing the Service Desk Analysts (technical and non-technical) and improve the service given to customers. Key Duties; Manage the team of Analysts Manage SLA's Improve ... and improving a service desk Strong ITIL knowledge Experience of implementing call logging software desirable Ability to mentor and train staff This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Manager_job60388261 ... More

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  2. Service Desk Analyst - Service Desk - London

    UK | £25000 - £27000 per annum | From Ampersand Consulting

    Service Desk Analyst - Service Desk - Finance - London - £25k-27k Service Desk Analyst - Service Desk - Finance Our client, a market leading financial organisation are looking for a Service... Desk Analyst to join their London-based team. This Service Desk Analyst will be the first point of contact for all internal business users and will be responsible for customer service, managing support tickets as well as basic troubleshooting of hardware, software and network issues. To apply for this Service Desk Analyst position, please answer the questions below and if you answer positively ... you got an understanding of Active Directory and Microsoft Exchange? For this Service Desk Analyst role it would also be beneficial though not crucial if you had experience with Zendesk and data... More

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  3. Service Desk Analyst

    Sheffield | Competitive plus benefits | From learndirect Limited

    Inspiring people to realise their potential Service Desk Analyst Sheffield £Excellent salary + benefits Who are we? learndirect is the UK's largest provider of skills, training and... employment services. We've helped over 4 million people gain the skills they need for work, whether its qualifications in everyday subjects like maths, English and IT, vocational qualifications This job was originally posted as www.totaljobs.com/JobSeeking/Service-Desk-Analyst_job60352584 ... More

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  4. Service Desk Analyst

    Manchester | £70 - £80 per day | From Roc Search

    Roc Search's client is a government organisation based in Manchester they are currently seeking a service desk analyst, immediate start on a 3 month contract. Experience of working on a busy... service desk would be an advantage as role will include taking a high number of inbound calls. Key skills: - Windows 7 - Exchange - MS Office - Active Directory Rate : £75 - £80 per day. If you are interested in the position and have the skills my client is looking for, please send me you CV or call me on 01612 075 500 . This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job60389156 ... More

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  5. Service Desk Manager

    Cheshire | £37500 - £42000 per annum + Package | From ReThink Recruitment

    Service Desk Manager - Cheshire A well established and rapidly expanding technology business requires a talented service desk manager to take responsibility for the 24 x7 helpdesk team. You will... be an effective people manager with experience of leading an ITIL based service desk. As well as day to day management of the 1st 2nd and 3rd line support teams you will be responsible for reporting and analysis, continuous service improvement and service escalation. You will also be a member of the leadership team and will represent the service desk in management meetings, ensuring effective ... a certified investor in people, who provide genuine personal and career advancement opportunities. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Manager_job60365304 ... More

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  6. Service Desk Analyst

    Holywell, Clwyd | £90 - £105 per day | From Rullion IT Plus

    I have an urgent requirement for a service desk analyst for my client, a Holywell based consultancy. You will be required to provide 1st and 2nd line support to users across the UK via telephone and... candidate. Please email your updated CV to aled.johnson@rullion.co.uk for a further discussion. Service desk, 1st line, 2nd line, xp, windows 7, exchange, active directory, citrix, Service desk, 1st line, 2nd line, xp, windows 7, exchange, active directory, citrix, Service desk, 1st line, 2nd line, xp, windows 7, exchange, active directory, citrix, Service desk, 1st line, 2nd line, xp, windows 7, exchange, active directory, citrix Rullion IT Plus Ltd is acting as an Employment Business in relation to this vacancy. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service... More

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  7. Service Desk Analyst

    Peterborough | £10 - 12 per hour | From The One Group

    Service Desk Analyst - Peterborough £10 - £12 ph 24/7 shift cover. PETERBOROUGH, United Kingdom - Our client is a international media client looking for Service Desk Analysts. You will be... responsible for supporting users remotely on HP Service Desk on Windows XP and MAC OSX platforms providing technical support and problem-solving, with high levels of resolution, customer support and satisfaction and working to ITIL standards. Strong experience of Windows XP desirable but not essential. Must have excellent communication skills and be happy to work a 24*7 shift-pattern. This is ... office of THE ONE GROUP on or visit our website at This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job60376718 ... More

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  8. Service Desk Support

    East Midlands | £18k - £21k + bonus | From EMBS- People Transfer

    Service Desk Support - Nottingham Up to £21,000 (D.O.E) + Bonus  This role is an IT infrastructure support position working for a national IT services company and based at their head offices... in Nottingham. Providing external client support across a variety of infrastructure technologies applicants will need previous IT support/service desk experience including the ability to perform service desk support for a mix of 1st/2nd line duties across Windows Vista, 7 and 8 as well as MS Office including Office 2013. All applicants should also be able to: -          manage user accounts ... .  This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Support_job60369304 ... More

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  9. Service Desk Analyst

    Huntingdon | £9.35 per hour | From Alexander Mann Solutions

    As the Service Desk Analyst will receive, log, categorise accurately and follow up all events raised with the Service Desk; ensuring issues are escalated appropriately and exceptional service is... information concerning call progress and closure Key Skills - * Previous experience of working on a Service Desk or equivilant * Proven customer service skills * Excellent telephone manner * Excellent ... originally posted as www.totaljobs.com/JobSeeking/Service-Desk-Analyst_job60323477 ... afforded to the customer at all times. * Logging and categorising incidents and service requests from customers received via telephone and email * Logging customer complaints and compliments... More

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  10. Service Desk Analyst

    Newcastle Upon Tyne | From £8 to £8 per hour | From All-Temps Recruitment Ltd

    The Role The position will require that the individuals answer technical questions and accurately record a detailed description of the problem at hand. The position To carry out... specific technical functions relevant to assigned projects in the following areas: Provide technical user support to ensure that calls to the Service Desk, either by way of email, telephone, self ... Experience Service Desk Experience Windows 7 Operating System Support Effective Communicator To work Out of Hours 16.00 - 00.00 This job was originally posted as www.totaljobs.com/JobSeeking/Service-Desk-Analyst_job60263283 ... More

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