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  1. Service Desk

    Stoke-On-Trent | £19k per year | From Uniting Ambition

    1 st Line / 2 nd Line Service Desk Engineer - £19,000 - £20,500 Our client is a leading online and technology-driven organisation that is growing at a phenomenal rate. Due to their continued... growth, they are now looking for a 1 st Line / 2 nd  Line Service Desk Engineer to join their dynamic IT Service Delivery Team. Reporting to the Service Desk Team Leader, the 1 st Line / 2 nd Line Service Desk Technician will be responsible for providing 1 st line / 2 nd line support to approximately 2000 internal employee users regarding issues to do with internal IT service. This can ... committed, reliable and is used to working in a fast-paced dynamic environment. This is a fantastic opportunity for a 1 st Line / 2 nd Line Service Desk Engineer, who has a good solid foundation in IT... More

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  2. Service Desk Analyst

    City | Up to £23,000 per annum | From 4it Recruitment Ltd

    Service Desk Analyst Service Desk Analyst required to join a market leading company based in North East London. This is an opportunity to join a very busy service desk where customer care is... line where appropriate. Skills required: -Previous service desk experience -Strong customer focus -Excellent communication skills Service Desk Analyst Package: -£competitive salary + excellent bonus up to 15% (£25,300) -29 days holidays -Pension -Private Health Care The role of Service Desk Analyst is an exciting opportunity to learn new skills and develop existing ones and is based in North East London. This is an urgent requirement so please get in touch immediately. Service Desk Analyst, 1st Line Support, Helpdesk Support Analyst, Help Desk Support, Helpdesk Analyst, First Line... More

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  3. Service Desk Analyst -

    London | £190 per day | From X4 Group

    Duration: 1 Year Rolling Rate: ~£190/day - DOE We are looking for someone with a strong background in a trading floor environment with the following skillset: Required skillset for the Service... Desk Analyst: - Windows 7 - Office 2010 - Excellent communication - Excellent customer service Beneficial skillset for the Service Desk Analyst: - Appsense For immediate consideration please apply online and give Simon Nicholls at the X4 Group a call on. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst--_job59364641 ... More

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  4. Service Desk Analyst

    Surrey | From £20,000 to £25,000 per annum + Benefits | From DCV Technologies Limited

    Service Desk Analyst Salary: Up to £25,000 Location: Surrey Skills: CCNA, 1st line, service desk, support, troubleshoot, cisco, routers, switches, BMC, shift, Network My client are a... leading IT Managed Services. They require a Cisco CCNA Certified Service Desk Analyst to join their busy Service Desk. The responsibilities of the Service Desk Analyst will include being the 1st ... and modems and liaising with senior and field engineers - escalating issues where applicable. To succeed in this busy environment as a Service Desk Analyst, the following skills are required: .Cisco ... This is a fantastic opportunity for a Cisco CCNA Certified Service Desk Analyst to join this progressive and busy Service Desk team. There will be lots of room for progression within the company... More

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  5. Service Desk Analyst

    West Yorkshire | £9.5 per hour | From Connectus

    A Service Desk Analyst is required for a 3 month contract (possibility of extending) based in West Yorkshire. Working within the central Service desk team for a large, well-established Public Sector... organisation. For this position the Service Desk Analyst will be providing 1st line support to users (hardware & software) as well as call logging and escalating issues to the 2nd line team. Day to day responsibilities will include diagnosing and allocating all Service Desk requests in accordance with SLAs and providing 1st line support including call logging, general troubleshooting. For this role you will need previous experience within an IT Department ideally within a service desk environment. This role is to start ASAP and will pay up to £8+HP (PAYE) or £9.50 per hour (ltd/umbrella... More

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  6. Service Desk Leader

    Chippenham, Wiltshire | £200 - £250 per day | From ComputerWorld Personnel Ltd

    A great opportunity is on offer for an experienced 2nd/3rd Line Service Desk Support Technician, to work with a growing, forward thinking organisation located in Chippenham. Due to an exciting... period of growth, this PLC business is seeking someone with strong Service Desk / Help Desk experience and leadership qualities to work within the ITIL framework, managing and delivering IT services to approximately 300 end users. Your remit will also include mentoring the junior member of the team. The role will need you to be very hands on, heavily involved in the service desk problem solving ... , MCSA, MCP, MCSE, ITIL, Windows 7, Windows server 2008, Active Directory, Exchange, VMWare, network, infrastructure, team leader, service desk, help desk, 2nd line, 3rd line, support, SQL server... More

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  7. Service Desk Analyst

    Norwich | £80 - 100 per day | From Cooper Lomaz Recruitment Ltd

    Service Desk Analyst Ipswich 2 Months Initially £80-£100 per day My Client in Ipswich is looking for someone to provide 2nd line support. You ll be managing calls within SLA time-scales,... assisting specific tasks directly, monitoring incidents in multiple queues and working alongside system administrators. You ll be expected to keep users appraised and closing calls efficiently. Key skills required: ITIL Version 3 Excellent customer service skills Previous experience in Service Desk roles is vital Ability to work in a team and independently Full UK Driving licence and daily access to a vehicle This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job59375990 ... More

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  8. Service Desk Analyst

    West Sussex | £20.15 | From Critical Project Resourcing

    I am currently recruiting for an experienced Service Desk Analyst to work with a Council in West Sussex on a contract basis. You will assist with requests submitted to the help desk, ensuring that... issues are resolved or escalated as necessary. You will also provide routine maintenance support, including back up and security activities. For more information please contact Charlotte on 01732 455300 or email charlotte@cpresourcing.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Service-Desk-Analyst_job59320821 ... More

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  9. Service Desk Analyst

    Caerphilly | £10.00 - £15.00 per hour | From HAYS INFORMATION TECHNOLOGY

    Windows 7 Active Directory Service Now Service Desk Analyst 1st Line Support Helpdesk Service Desk Analyst My client has an opportunity for an IT Service Desk Analyst to work on a contract basis... effectively with IT users to help build an efficient understanding of business needs and IT services. Experience Required 1. IT Service Desk experience 2. Detailed knowledge of an IT service delivery model and processes 3. Good IT or customer service background 4. Excellent communication skills (verbal) 5. Proven experience of building relationships with challenging / difficult customers 6. Good ... the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.cwjobs.co.uk/JobSeeking/Service-Desk-Analyst_job59384901 ... More

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  10. Service Desk Manager

    Leicester | | From Search Consultancy

    Service Desk Manager - Operations Competitive + flexible benefits Midlands Due to a high number of clients wins we are currently seeking a Service Desk Manager to manage operations and service.../service desks. * Experience of leading and managing a customer service function within a large organisation. * Experience in managing IT Service Desk Client driven SLA's as well as internal KPI ... as www.totaljobs.com/JobSeeking/Service-Desk-Manager_job59372961 ... delivery to our new clients. Responsibilities: To maximise customer satisfaction, working in partnership with the clients to deliver high quality services in a professional and efficient manner. To... More

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