The client is currently looking to recruit a temporary part time Receptionist to join the Reception Team. This role will involve call handling, arriving patients and general administration. The... Reception Team is a friendly, supportive team:-
Ensuring that patients receive a high level of customer service whilst accessing the most appropriate service for their needs.
Communicating with patients concerning their appointments and treatment, test results and ensuring professionalism, sensitivity and confidentiality at all times.
Communicating with staff and external agencies on behalf of the practice. Dealing with general enquiries from patients relatives, and the public; seeking support from the Medical Receptionists and Supervisors as appropriate