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  1. ITIL Consultant

    ITIL Consultant (ITIL, Consultant, Process Measurement, Gap Analysis, Implementation, Service Improvement, Somerset, Contract) Roc Search is currently recruiting for an ITIL Consultant for a... short term contract based in Somerset. The role will involve assisting the client to improve their IT Service management through the use of ITIL and other best practice models. The role will include process measurement, gap analysis, design, and implementation. Essential skills: *ITIL V3 *Process measurement *Gap analysis *Design *Implementation The successful candidate will have excellent customer service skills and ITIL qualifications. If this role is something you are interested in please send your most up to date CV to Jodie Gale. This job was originally posted More Info

  2. Application Support Analyst, ITIL

    Application Support Analyst, ITIL, XML & TSQL Manchester, North West, UK £24000-£28000 + Excellent Bonus & Benefits Application Support Analyst, ITIL, XML & TSQL professional required by... market leading and highly successful client based at their Manchester head office. The role will provide 2nd line connectivity support for all company affiliates through an ITIL based problem ... documented and communicated to ensure continuity. Suitable candidates will have a good educational background, ideally an ITIL v3 certification and have the ability to communicate technical issues to non technical people. Essential skills/experience:- ITIL XML TSQL Problem & Incident Management Excellent written & verbal communication skills Tenacity Ability to work as part of a team or More Info

  3. ITIL Process Analyst

    ITIL Process Analyst You will be responsible for defining and implementing ITIL processes and procedures for a newly created IT function in the UK (part of a major multi-mational organization). ... The ITIL Process Analyst will work with partners and internal process owners to define a suitable set of ITIL processes and procedures to be implemented across the new operation. They will ensure ... the process owners, including training of the technical & operational teams in how the processes should be applied and utilised. The ITIL Process Analyst will be heavily involved in process evolution, to develop and implement a continual service improvement cycle across all operational processes within the team. Skills required include: • ITIL Managers Qualification - essential (foundation is More Info

  4. SERVICE MANAGER/ ITIL

    An experienced Service Manager is required to work for this rapidly expanding UK based company. The role of a Service Manager will involve liaising with the business and suppliers to... incident management, problem management and ensuring that the catalogue of services is in place and maintained. As a Service Manager you will be ITIL accredited at Service Management level and have experience of designing and implementing a service model, service processes from scratch. As a Service Manager you will have the following key skills and experiences; ITIL ... Child Care Vouchers Training and Development Programme SERVICE MANAGER/ SERVICE DELIVERY MANAGER/ SERVICE LEVEL MANAGER/ITIL This job was originally posted as More Info

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  6. Service Manager - ITIL qualified

    A fantastic opportunity for an ITIL qualified Service Manager to join a growing company based in Bristol. The IT and Systems team are responsible for the end to end delivery, management and... accordance to agreed SLAs with information presented at an appropriate level to the audience for which the report is designed. Skills & Experience required: - ITIL Intermediate level (ITIL Foundation plus ITIL Module) or above - Working Service Management and ITIL knowledge and experience of a similar role - Service Management/Helpdesk software knowledge - Excel 2010 skills with database More Info

  7. IT Operations Director - ITIL

    Our client is a leading specialist in the provision of managed services solutions for operating internet and enterprise applications. Financially strong, they have achieved HP Signature Partner,... and evolutionary development of the organisation to ensure effective delivery of client solutions. Your other duties will include: # Continually improving key ITIL processes, namely incident, problem ... from within a services company # A proven track record of continuous service improvement # A good understanding of ITIL As an IT Operations Director, you must have first class interpersonal skills with ... Director (ITIL), please apply via http://www.silverjobs.co.uk/search/search_position.asp?v=22431 Additional Keywords: IT Operations Director, ITIL, Operations Director, IT Services Director, IT More Info

  8. IT Support Manager - ITIL

    IT Support Manager - ITIL Rawden, West Yorkshire £40,000 - £45,000 Plus Share Incentive Plan, Pension Scheme (starting 2013), Excellent Holiday Entitlement (rising over time), Child Care Vouchers... management teams, service management contracts and SLAs and possess an ITIL service management qualification, this is a prime opening to join a pioneering business. Offering a host of benefits ... levels. To be considered for this key role, you must have: - At least two years' experience of leading a large IT service management team - Experience of service management contracts and SLAs - An ITIL ... . Strong customer focus is key. To apply for the role of IT Support Manager (ITIL), please apply via the button shown. This vacancy is being advertised by Web Recruit Ltd. The services advertised More Info

  9. Service Operations Manager - ITIL

    Service Operations Manager / Service Delivery Manager required to join fast-growing Times Top 100 solutions provider with offices in the Chippenham / Swindon area. We are looking for a Service... passion for delivering operational excellence as standard ITIL knowledge, qualification and practice Proactive and solutions orientated Belief in continuous improvement Advocate of next generation More Info

  10. Service Operations Manager - ITIL

    Service Operations Manager / Service Delivery Manager required to join fast-growing Times Top 100 solutions provider with offices in the Chippenham / Swindon area. We are looking for a Service... Genuine passion for delivering operational excellence as standard ITIL knowledge, qualification and practice Proactive and solutions orientated Belief in continuous improvement Advocate of next More Info



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