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  1. Desktop Support

    City Of London | £120.00 - £130.00 p day | From Twenty Recruitment Ltd

    A commodities trading firm is looking for a 1st Line Desktop Support Analyst to join their offices in Central London. This is an ideal opportunity to work for a globally recognized energy company... on a 12 month contract basis, where you will be supporting around 150 users within the organization, including around 20 traders. Critical Skills: - Previous experience in Desktop Support environments within trading or financial environment - Legally authorized right to work in the UK on a regular, full-time basis without restrictions - Knowledge of Support Call Ticket Management Systems such as Remedy or ServiceNow - Excellent Technical skills in Windows 7, MS Office Suite 2010 and Citrix - Ability to troubleshoot and resolve desktop related issues - Ability to plan and organise...

  2. Desktop Support Analyst

    City Of London | £38000.00 - £48000.00 pa | From Computer People (UK) Limited

    Desktop Support Analyst-IT Job,Desktop Support,Helpdesk,User Support,PC,Laptop,Desktop,Telephony,Hardware,Software,Application Support,1st line,2nd line, Service Desk,Problem Solving,Active... Directory,Exchange,Office 2013,Windows Servers,Windows 7-£40k-£45k + Benefits. Tremendous opportunity for a professional and proactive Desktop Support Analyst with strong 1st & 2nd line Desktop ... involved in project work. Now is an exciting time to join as they are experiencing tremendous growth. This job will suit an experienced Desktop Support Analyst looking for the opportunity to work ... & you will be extremely user focused. Previous experience in a similar Desktop Support position and experience in the Banking sector are essential. This is a varied and challenging role. The Desktop...

  3. Senior desktop support

    Northumberland | £34k-£37k+benefits | From TRS:IT

    Senior desktop support required. Our Northumberland based client seeks an experienced senior desktop support with the following must skills and experience. Min of 3 years of commercial... experience in similar role. Experience with 3rd line support. The excellent candidate should be able to create, install, support and proactively manage the entire deployment of windows based desktop/laptops across the estate. Your day to day tasks will include you having to patch desktop operating systems, application packaging and upgrades, system configuration, documentation, diagnosis and troubleshooting complex issues. You should also have a good understanding of desktop operating systems, software packaging, active directory group policy and Microsoft configuration manager...

  4. Desktop Support Technician

    Hatfield | £20000.00 - £28000.00 pa + benefits | From Understanding Recruitment Ltd

    Desktop Support Technician *Please note - this role includes Shift Patterns* We are looking for a number of Desktop Support Technicians to join our UK leading technology company to be... responsible for providing 1st / Helpdesk, 2nd line / desktop support to an internal user base (Windows 7/8 and Active Directory). You will provide support to desktop and laptop users while working to SLA's. As a Desktop Support Technician, you will be working as part of a small, dynamic team. As a Desktop Support Technician, you will have experience of supporting both technical (Windows 7/8 ... and infrastructure with fantastic training provided! Skills required for role of Desktop Support Technician are: - Excellent customer service skills both on the phone and face to face. - Previous...

  5. Senior Desktop Support

    Newcastle Upon Tyne | £35k - £37500.00 pa | From Calibre Search Ltd

    My client are currently looking for a Senior Desktop Support candidate to come and join the infrastructure division. The role is a two year fixed term contract and requires candidates to have the... following experience; Data network/network security, Physical and virtual server estate & storage systems Desktop environments. The candidate will install, support and manage the availability of a large deployment of Windows based desktops/laptops across the client. You'll be responsible for the regular patching of desktop operating systems, application packaging and upgrades, system configuration, documentation, diagnosis and troubleshooting of complex issues, supplier management and the provision of 2nd line support. The role requires strong technical, communication, analytical...

  6. Desktop Support Engineer

    Peterborough | £24k - 26k per year | From Concept Resourcing

    Desktop Support Engineer - Northampton A leading client has an opportunity for a Desktop Support Engineer to join their IT Service Team. You will work within the team to deliver desktop support... 7 and 10) experience - Extensive remote desktop support experience Desirable: - ITIL certified - VM creation and maintenance experience - Microsoft Certified Solutions Expert (MCSE) Salary ... to the business to ensure effective use of IT services. A minimum of 2 years' experience in a support role (1st /2nd line) is essential. Responsibilities: - Escalation of relevant issues to 3rd line/infrastructure team - Providing detailed support documentation for both internal use and customer use - Backups and Disaster Recovery - Optimize in-house and bespoke applications...

  7. Desktop Support Engineer (South)

    Pool | £140 - 160 per day | From Uniting Ambition

    Desktop Engineer / Pool (3 different sites) Job Title - Desktop Support Engineer Location - Pool (3 different sites) Duration - 3 Months Rate - £150 per day My fast growing Global... client are currently investing heavily in IT and as such urgently require experienced Desktop Engineers with the following experience: Job Description and experience needed: - Working in a team of 4 providing desktop support across 3 sites. - Experience of supporting a minimum of 500 users. - Microsoft Stack. Any networking experience would be desirable but not essential. - Very important that you are extremely customer service focussed and have excellent communication skills. - Must be able to pass CRB Check Working hours: 7:30am-4:30pm plus overtime (Early finish on Fridays...

  8. Desktop Support Manager

    London | Neg | From Scene One Ltd

    Role: Desktop Support Manager Location: South London Day rate: Negotiable Duration: 6 months Our client is a vibrant NHS organisation who require a Desktop Support Manager to support and... lead the desktop team and get involved in internal projects. Skills and Experience: - Experience working in an IT role in the NHS - Experience managing a team of desktop engineers ... Job Role: - To manage call queues and escalations of desktop related incidents - To work with other team leads to ensure issues are resolved effectively and efficiently from an end user point of view - To lead small projects relating to desktops and VDI - To manage call queue levels and resourcing - To participate in first-line on call duties - To document process and procedures...

  9. Desktop Support Engineer

    Northampton | £15 - £16 p hour | From Modis International Limited

    Excellent new opportunity for a 2nd Line Support / Desktop Support Engineer. I'm looking for someone with strong communication skills, solid technical skills, a proven background building PCs and... providing 2nd level support, and experience of working in customer facing role and working in ITIL Support environments. In order to be considered for this role you will need to demonstrate an proven background and strong skills in: * Microsoft Windows & Office * Laptop, Desktop, Mobile Device Support * Troubleshooting * Active Directory The role is based in Northampton and is an excellent opportunity to join on an initial 3 month contract. If you feel you have the relevant experience and qualifications, please send your CV ASAP for consideration and a potential interview. ...

  10. 1st Line Desktop Support

    Peterborough | £18k - 20k per year | From Concept Resourcing

    1st Line Desktop Support - Northampton A leading client has an opportunity for a 1st line IT engineer to join their IT Service Team. You will work within the team to deliver Desktop Support to... the business to ensure effective use of IT services. Responsibilities: - Escalation of relevant issues to 2nd - 3rd line/infrastructure team. - Out of hours phone support (set rota). - Provide support documentation for both internal use and customer use. - Working to KPI's. Skillset required: - ITIL framework experience - IT service desk experience - SQL database experience - Microsoft systems (Windows 7 and 10) experience - Remote desktop support experience Desirable: - ITIL certified - VM creation and maintenance experience - Short notice period (>1 month...

  11. Desktop Support Engineer

    Gloucester | Neg. | From ROC Search Limited

    (2nd Line Support, Desktop Support, ITIL, Support, Windows 7, Office 2010, Hardware support, Active Directory, Exchange, Windows Server, Gloucester- Contract) Desktop Support Engineer- 12 Month... Contract- Gloucester Roc Search are currently recruiting for a 2nd Line Desktop Support Engineer to join a highly successful team on a contract basis based in Gloucester for an initial 12 month ... deal with people at all levels of seniority. Essential skills include: -2nd Line/Desktop Support experience -Active Directory -Exchange -Windows 7 -Office Applications -Basic Networking experience -Windows Server Desireable skills include- -ITIL background -Excellent customer service skills This is an excellent opportunity for the successful 2nd Line Support Engineer to gain...

  12. Desktop Support Engineer

    Southampton | £15 - £150 p day | From Reed Technology (NEW)

    Desktop Support Engineer This is a fantastic role for a Desktop Support Engineer to join one of our most prestigious clients in Southampton. In this Desktop Support Engineer role you shall... provide technical support and advice. You shall adhere to Service Level agreements with the business, as well as operational Level Agreements within IT. You must have good trouble shooting and analytical skills and have previous IT desktop/rollout/deskside experience. This could come from an single site or a field technician environment and you will have provided 1st/2nd line support on a range of issues. You must be able to demonstrate your knowledge in the following : *PC/Laptop support - hardware diagnoses & configuration *Printer support - hardware diagnoses & configuration...

  13. Desktop Support Analyst

    South East London | £25000 - £30000 | From Sauce IT Limited

    Department: Operations Location: London Reports to: Head of Operations Who they are: My client is one of the largest publicly listed gambling companies in the world and also one of the... looking for a talented Desktop Support Analyst to come and join their growing team in their London offices! Position Purpose: Work with vendors and the client's IT staff to provide exceptional first and second level IT support services to employees. Key Responsibilities & Accountabilities: - Setup and configure Desktop & Laptop PCs with the client's Standard Operating Environment ... for cases escalated by the IT Service Desk. - Work with vendor support contacts in order to resolve technical issues within the desktop environment - Provide informal training to users on use...

  14. IT Desktop Support

    West End | £32k - £35k pa + Bonus | From RH Technology

    IT Desktop Support Technician - Hedge Fund/ Asset Management - Central London We are a leading Asset Management business with over $12bn under management and offices located in London, New York,... Hong Kong, Sydney, Luxemburg and Jersey. We are now looking for a skilled IT Desktop Support Analyst to join our growing team on a permanent basis. This position is a result of an internal promotion from the desktop to the infrastructure team. SPECIFIC RESPONSIBILITIES: - 1st/2nd Line Support with some exposure to 3rd line - To install Windows and Office applications to new users ... Directory. - Demonstrable and proven knowledge of Office applications. - Experience supporting HP hardware including desktops, workstations, laptops, printers and scanners. - Experience supporting...

  15. Desktop Support Analyst

    City Of London | £35000.00 - £40000.00 pa | From Premier IT

    A large international organisation based in the financial sector is currently looking for a Desktop Support Analyst based In Central London. This is a permanent position ideally for someone with 2-3... years hands on desktop support Experience. The successful candidate will have excellent communication skills supporting high pressure environments. The role will also involve many exciting technical projects so a strong project background along with strong SCCM skills is required. The successful candidate will be awarded with an Excellent Bonus Scheme along with an outstanding benefit package. Essential Criteria/ Duties: - Solid experience working in corporate Desktop Support - Strong experience supporting Windows 7 and coverage of Windows 10 - Knowledge of supporting Office...

  16. Senior Desktop Support

    Newcastle Upon Tyne | £35k - £37k pa | From Harvey Nash Plc

    Are you a dynamic and technical minded Senior Desktop Support? We are looking for a confident individual to join our client based in Newcastle. The organisation is seeking an individual capable... of delivering management and support of network security and desktop environments. The role You will need to be hands on and proactive in order to assist and manage the team consistently. Further still, you will maintain a high level of service consistently and provide necessary support to the team when required. Who you will be *You will have excellent communication skills ... prepared to help with support during busy periods. *You will be confident, motivated and enthusiastic *You will have experience managing the deployment of Windows based desktops Key Skills...

  17. Desktop Support Manager

    London | £25k - £35k pa | From La Fosse Associates Ltd

    Currently we are looking for a Desktop Support Manager to join a growing Asset Management organisation. The position will be based in their London office. The Desktop Support Manager will manage... the Desktop environment, cloud-based document management solutions and data solutions Summary: Role: Desktop Support Manager Location: London Salary: £25,000 - £35,000 Key Responsibilities This role will ensure that every member of the team including technical, financial and administrative roles can benefit from easy to use and customisable systems which provide an accurate, robust and secure solution to address the businesses current and emerging needs. The aim of the role is to manage the following: - Desktop environment - Cloud based document management and data...

  18. Desktop Support Analyst

    Central London | £30-£35k | From H&R Talent

    Desktop Support Analyst £30k-£35k plus benefits Central London Permanent H&R Talent are seeking a Desktop Support Analyst for a Global Creative Communications Agency based in Central... London on a permanent basis. Day to day you will be providing 2nd Line Desktop Support to all users at the London office as well as remote Support to the Global offices when needed. You will be ... cross platform Support experience in a Mac/Windows environment and be able to resolve and communicate to all levels of staff in a friendly and efficient way. There is Project work to be undertaken ... admin *Microsoft Exchange/Office 365 admin *Knowledge of networking protocols and topologies; WAN, LAN, TCP/IP, DNS, DHCP *Apple iOS *OS X 10.9 - 10.11 support *Microsoft Office for...

  19. Onsite Desktop Support Technician

    Leeds | £25k - £26k pa + Benefits | From Capita Resourcing

    Onsite Desktop Support Technician - Leeds Passionate about desktop support and want to join a FTSE 50 Organisation? Then this is the role for you. About the role You will work as part of a... small team dedicated to providing onsite 2nd line desktop support for all our managed devices including desktops, laptops, thin clients tablets and other mobile devices. In addition to on-site ... requested by line management. Your experience will include: - Proven 2nd line desktop support experience. - Experienced in using Microsoft Office Applications and supporting Office 365. - Active ... . - Hardware support for desktops, laptops, tablets, smart phones and printers. - Experience of managing small projects - Consistent provider of excellent customer service. - Ability to...

  20. Desktop Support Analyst role

    Manchester | Competitive rate | From Plan-Net Ltd

    An exciting opportunity has arisen for an enterprising 2nd line / desktop support analyst to work within the highly prestigious, corporate offices of a global law firm. PURPOSE OF THE... the front line Service Desk. JOB DESCRIPTION: - Managing and resolving technical calls escalated by the Service Desk. - Desktop onsite support. - Remote support for UK sites, International sites and home workers. - Inclusion on the International support rota. - Resolving escalated calls and walk ups in a timely manner, ensuring that call logs and customers are kept up to date at all times ... you are ready to join team Plan-Net please apply below. Shortlisted applicants will be contacted. Keywords: 2nd line ; Desktop support ; Desk-side support ; Desk Side Support ; DSA ...