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Insurance Customer Service Jobs

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  1. Insurance Customer Service Advisor

    South East | £19000 per annum, Benefits + Bonus | From Blue Arrow - Romford

    CUSTOMER SERVICE ADVISER is required for Busy Insurance company based in Romford Basic Salary up to £19,000 per annum dependant on experience Plus additional Bonus payments available monthly: - ... and team service targets   This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job62553884 ... handling of customer enquiries and for the delivery of accurate and informative mid-term insurance quotations and amendments to existing customers policies. To maintain a high level of motivation ... note’s as required.  To interpret and implement all cross-sell opportunities, and promote awareness of the range of products and services that the Company offer. Requirements: Focus on customer...

  2. Insurance Customer Service Advisor

    Norwich, Norfolk | £15000 - £19000/annum | From Time Appointments

    Our client, a market leading insurance broker based in Norwich, is currently seeking to strength their team by recruiting an Insurance Customer Service Advisor. The successful candidate will be... given the opportunity to utilise their skills and insurance knowledge with a forward thinking organisation. As a Customer Service Advisor you will be expected to understand and identify the needs of customers/clients by building relationships and matching insurance policies to satisfy customer needs. You will also be expected to utilise every opportunity to cross sell products and retain ... communication skills Passion for providing excellent Customer Service and exceeding client expectations Strong organisational skills, attention to detail and multi-task abilities Ability to work in a high...

  3. Insurance Customer Service Advisor

    Polegate | £14500 - £16500/annum £3k OTE | From Huntress Group

    Insurance Customer Service Advisor Salary -£13,500 £16,500 + bonus Location - Polegate Permanent Full time role My client is looking for dynamic and well organised Customer Service Advisor's... a proven background with a customer service role within financial services or the insurance sector and have MUST have excellent knowledge of the CDL system. You will have excellent communication skills and enjoy working within a busy customer service department. This company does operate a shift pattern so you must be flexible with what working hours you can work. For more info please call Sarah ... to join their busy insurance division based in Polegate. Your responsibilities will be: Dealing with incoming customer queries Complaint resolution Processing mid term adjustments Debt...

  4. Insurance Customer Service Handler

    Ipswich | £12000 - £15000 per annum | From Pure Resourcing Solutions Ltd

    Our insurance based client in Ipswich is looking for a Customer Service Call Handler to join their busy team. The purpose of the role is to offer high levels of customer service and attention to... detail. Key Duties: -Answering high volumes of calls -Dealing with customer queries -Keeping customers and clients updated -Administration as needed Key Skills: -Phone based customer service experience -Excellent letter writing, grammar and spelling skills -Consistent accuracy -Polite and friendly telephone manner -Good keyboard and numeracy skills If you would like to take advantage of this exciting opportunity to work for an expanding company please email your CV to Charlotte Hills at Pure Resourcing Solutions. ...

  5. Insurance Customer Service Advisor

    Halesowen | | From Idex Consulting

    Insurance Customer Service Advisor Near Halesowen Up to £16,000 depending upon experience Our client is looking for an experienced Insurance Customer Service Advisor to join their expanding.../Insurance-Customer-Service-Advisor_job62499628 ... business. The Role; You will be providing a first class service to clients and will handle all incoming calls relating to new business quotations for specialist and private car policies. You will ... ; Previous motor insurance experience is essential. Experience dealing with Classic Cars would be beneficial. Good communication skills is required along with strong organisational skills. Please...

  6. Customer Services Advisor - Insurance

    Bristol | £16000 - £17500/annum Plus Benefits | From Web Recruit Ltd

    Customer Services Advisor - Insurance Thornbury, Bristol £16,000 - £17,500 + Bonus Plus 22 Days' Holiday (rising to 25 with service), Comprehensive Training & Development, Childcare Vouchers,... searching for. Our client is a highly reputable insurance provider offering a variety of products and services to end users and other professional organisations. An exciting opportunity has now arisen for a number of Customer Services Advisors to join their team in Thornbury. With excellent training on offer, the chance to grow and progress within the business and a great set of benefits, rewards and incentives to keep you motivated, you won’t want to miss out on this chance to be part of a truly special organisation. Placing outstanding service above all else, as a Customer Services...

  7. Customer Services Advisor - Insurance

    Bristol, Bristol | £16000 - £17500/annum Plus Benefits | From Web Recruit Ltd

    Customer Services Advisor - Insurance Thornbury, Bristol £16,000 - £17,500 + Bonus Plus 22 Days' Holiday (rising to 25 with service), Comprehensive Training & Development, Childcare Vouchers,... searching for. Our client is a highly reputable insurance provider offering a variety of products and services to end users and other professional organisations. An exciting opportunity has now arisen for a number of Customer Services Advisors to join their team in Thornbury. With excellent training on offer, the chance to grow and progress within the business and a great set of benefits, rewards and incentives to keep you motivated, you won’t want to miss out on this chance to be part of a truly special organisation. Placing outstanding service above all else, as a Customer Services...

  8. Trainee Customer Service Insurance

    Twickenham | £18000 - £18500/annum bonus + CII | From Insure Recruitment Ltd

    Our client is a reputable award winning broker. Well known for offering the best training to entry level candidates into the insurance industry. They offer support towards the CII qualifications,... excellent monthly bonuses.They are a fun and hard working professional call centre environment. We are currently are recruiting for the following vacancies: Insurance Agent Customer Services ... cancellation rates. Duties will also include dealing with inbound calls speaking to their customers resolving any enquires or complaints. Insurance Agent Customer Services - Department Validation ... . Duties will also include dealing with inbound calls speaking to their customers resolving any enquires or complaints. Renewals Consultant - X 1 To provide exceptional service to customers in...

  9. CUSTOMER SERVICES -INSURANCE

    Worcester, Worcestershire | £16000 - £17000/annum | From CS Associates

    Our client based in Worcester is looking for an enthusiastic and experienced Customer Service Advisor/ Sales Advisor to promote their services. Previous customer service Insurance or the Financial... Services market is preferred although not essential. There is a definite career progression opportunity within this company which provides a dynamic and exciting work place. If you are able to provide a great standard of sales and productivity whilst delivering high service levels and excellent customer satisfaction at all times, this may be the right role for you!! There is NO COLD ... � Contacting prospects to offer products and services � Following up web enquiries � Handling incoming enquiries from both new and existing customers � Achieve personal performance targets as...

  10. Insurance Customer Service Advisor

    Chorley, Lancashire | From £13,000 to £16,000 per annum Plus Bonus | From St&r Limited

    Overview:- To generate customer interest in our products and services. Once a level of interest has been established then a transfer process is followed, where the interested party is... Apply now!! This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job62452013 ... then handled by our Sales Consultants. You will be expected to working against company targets; you must provide good level of customer service, a strong conversion level all resulting in quality ... systems available in an organised and appropriate way to achieve targets and deliver good customer service in a compliant manner. · Follow processes and procedures as per our training...

  11. Insurance Customer Service Advisor

    Halesowen | £NEG | From IDEX Consulting Ltd

    Insurance Customer Service Advisor Near Halesowen Up to £16,000 depending upon experience Our client is looking for an experienced Insurance Customer Service Advisor to join their... expanding business. The Role; You will be providing a first class service to clients and will handle all incoming calls relating to new business quotations for specialist and private car policies. You will deal with renewals, mid term adjustments, cancellations and any other general enquiries from clients. You will handle all incoming post, web enquiries and assist where necessary. The Candidate; Previous motor insurance experience is essential. Experience dealing with Classic Cars would be beneficial. Good communication skills is required along with strong organisational skills...

  12. Customer Services Advisor (insurance)

    Eastbourne, East Sussex | - £14k | From First Recruitment Services

    We are looking for 2 Customer Service Advisor’s to work as part of a team and individually to ensure that customers are handled in a friendly, useful and professional way and that... general administrative duties including opening and sending mail, leaflets, faxes etc to ensure the smooth flow of work within the Customer Service Department. • Build knowledge and understanding of products and policies and ensure understanding with your colleagues. • Develop underwriting knowledge. • Deliver good customer service by responding swiftly to queries and concerns from ... lines insurance. Experience using CDL is also essential. First Recruitment Services Ltd is acting and an employment agency ...

  13. Insurance Customer Service Administrator

    Weston-Super-Mare | £13k - 15k per year | From Interaction - Bristol

    Customer Service Administrator Salary £13,148 (increased to £13,280 after probation) Hours: Monday – Friday Staff Benefits 23 Days Holiday Pension Scheme Free Parking ... www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Administrator_job62562682 ... Excellent in-house training ·                     NVQ funding through College Our client, known for their excellent Customer Service, are currently recruiting 2 Customer Service ... , conditions and exceptions of each type of service provided by the         Company. Taking inbound calls from internal and external customers Making outbound calls to internal and external customers...

  14. Customer Service Advisor - Insurance

    Essex | £18000 - £20000/annum | From The Recruiter Specialists Ltd

    Currently seeking to recruit for an expanding Intermediary who is looking for an additional member of their team. Must have a minimum of one years experience dealing with a cross section of... general insurances from Private Motor, Personal Lines, Travel, Household, and Property. A very varied role, in which you will be dealing with all aspects of the Clients Account from renewal, to quotations, amendments, debit/credits, claims and supporting administration. Ideally the right candidate will have the following: Good telephone skills are essential. Able to manage your day in an effective manner Monday to Friday 9 - 5:30p.m. Great benefits package Genuine career prospects as this Client promotes from within. Exceptional team working atmosphere Modern Offices central to...

  15. Insurance Customer Service Administrator

    Weston-super-Mare | £13000 - £15000/annum | From Interaction Recruitment

    Customer Service Administrator Salary £13,148 (increased to £13,280 after probation) Hours: Monday – Friday 9.00-17.30 Staff Benefits * 23 Days Holiday * Pension... Scheme * Free Parking * Excellent in-house training * · NVQ funding through College Our client, known for their excellent Customer Service, are currently recruiting 2 Customer Service Administrators to join their busy office. This role would suit an individual looking to progress their career in a supportive organisation. PRIMARY RESPONSIBILITIES * To gain knowledge of the terms, conditions and exceptions of each type of service provided by the Company. * Taking inbound calls from internal and external customers * Making outbound calls to...

  16. Insurance Customer Service Advisor

    Gloucester | Competitive | From Pavilion Jobs

    To manage the commencement of claims ensuring the customer and third party requirements and expectations are properly framed and understood. Providing guidance to customers and third parties on key... service to our external and internal customers and third parties. These include Policyholders, brokers, third parties and legal representatives To deal with claims in the correct technical manner in ... work in a variety of different departments within Claims & Operations. The Customer Service Adviser reports to the Team Leader and is responsible for dealing with all of their calls in a professional and efficient manner. This in turn, will ensure that the department reaches it’s required service levels consistently. The Customer Service Adviser has a responsibility to effectively deal with...

  17. Customer Service Advisor - Motor Insurance

    Halesowen | £14000 - £16000/annum | From Met UK Ltd

    Fantastic opportunity to join a prestigious insurance broker in the Motor Insurance Field* Our client a prestigious insurance broker within the specialist motor insurance field is currently... seeking additional members of staff to join an already successful team. We are seeking on their behalf experienced Customer Services Advisors with previous proven knowledge and experience in the Personal Lines Insurance Area - predominantly Motor Insurance. Duties / Skills Required; Dealing with customers mainly via the telephone. Answer customer queries and talking to them about their specialist insurance needs. The role will involve all aspects of office administration. The client attends numerous specialist vehicle shows throughout the country and this is an additional...

  18. Insurance Customer Service Advisor / Administrator

    Poole, Dorset | £20000 - £22000 per annum | From Fresh Recruits Ltd

    Job Title: Insurance Customer Service Advisor / Administrator Location: Poole, Dorset Salary: circa £20k to £22k depending on experience Our very busy high street insurance client is looking to... recruit a smart, ambitious and self-motivated Motor / Taxi Insurance Customer Service Advisor / Administrator to join their branch based in Lower Parkstone. You will be managing an existing database of clients and working alongside the Sales Advisor managing the growing account of Taxi Insurance, dealing with all areas of customer service both face to face and on the telephone, providing ... of responsibility and earnings. The successful candidate will need to have proven customer service experience, ideally within Insurance. The company offers excellent prospects and career progression...

  19. Insurance Customer Service Advisor / Administrator

    Poole | £20000 - £22000/annum | From Fresh Recruits

    Job Title: Insurance Customer Service Advisor / Administrator Location: Poole, Dorset Salary: circa £20k to £22k depending on experience Our very busy high street insurance client... is looking to recruit a smart, ambitious and self-motivated Motor / Taxi Insurance Customer Service Advisor / Administrator to join their branch based in Lower Parkstone. You will be managing an existing database of clients and working alongside the Sales Advisor managing the growing account of Taxi Insurance, dealing with all areas of customer service both face to face and on the telephone ... in terms of responsibility and earnings. The successful candidate will need to have proven customer service experience, ideally within Insurance. The company offers excellent prospects...

  20. Insurance Customer Service / Sales Advisor

    Bournemouth | £18000 - £22000 per annum | From Fresh Recruits Ltd

    Job Title: Insurance Customer Service / Sales Advisor Location: Bournemouth Salary: circa £18,000 to £22,000, depending on experience Our very busy high street insurance client is looking to... need to have proven customer service experience, ideally within Insurance. The company offers excellent prospects and career progression, and this is an ideal opportunity for a motivated individual to ... ://freshrecruits.co.uk/equal-opportunities/ This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service--Sales-Advisor_job62535113 ... recruit a smart, ambitious and self-motivated Personal Lines Customer Service/Counter Sales Advisor to join their branch based in Bournemouth, Dorset. The successful candidate will be managing an...

The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.