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Insurance Customer Service Jobs

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  1. Insurance Customer Service Advisor

    Stoke on Trent | £16,500 | From Pavilion Jobs

    Here at One Sure Insurance we pride ourselves on delivering excellent customer service. First call resolution is key to ensure our clients receive the highest level of customer service. You will.... We are ideally looking for someone with the below skills to work within our fast paced and busy Customer Service department: Experience in a customer service environment Motor vehicle insurance experience is an advantage A brilliant telephone manner The ability to build a rapport Excellent verbal and written communication skills The ability to resolve complaints professionally and in a timely manner Excellent computer skills The ability to provide a first call resolution on all calls Your daily role will include: Taking all types of customer service calls...

  2. Insurance Customer Service Advisor

    Manchester | £16,000 to £18,000 + Uncapped Commission Structure | From Pavilion Jobs

    We are recruiting for a permanent Customer Service Advisor to join our Existing Business team. This position plays a vital part in, representing our brand and ensuring that we offer a service that... exceeds our customer’s expectations in delivering a great customer journey. DUTIES & RESPONSIBILITIES INCLUDE: Answering inbound calls and emails within prescribed timescale Customer will call in with queries on their policies, they may require you to discuss their current policy with them – this requires an understanding of policy wording, detail of the customer’s current cover and an understanding of exclusions. Mid Term Adjustments to existing policies Customers may require adding additional cover to their existing policy such as extra employees, increased levels of cover...

  3. Insurance Customer Service Agent

    Slough | Up to £25,000 | From Pavilion Jobs

    Our customer service team is looking for the next dynamic, passionate and driven customer service agent to join our amazing team! As a customer service agent , you will believe in being the best... of everything you do then read on… Does this sound like you? Do you want to be part of a fun, engaging team? Do you have bags of experience within a customer service environment? Are you able to juggle multiple tasks simultaneously , ensuring the customer is at the heart of everything you do? Do you have excellent communication and outstanding customer service skills ? Are you customer focused, team spirited and results driven ? Do you have it in you to be the best ? If so, working for us as a customer service agent could be the role for you! In this role you will...

  4. Insurance Customer Service Advisor

    Gloucester | Competitive | From Pavilion Jobs

    To manage the commencement of claims ensuring the customer and third party requirements and expectations are properly framed and understood. Providing guidance to customers and third parties on key... service to our external and internal customers and third parties. These include Policyholders, brokers, third parties and legal representatives To deal with claims in the correct technical manner in ... work in a variety of different departments within Claims & Operations. The Customer Service Adviser reports to the Team Leader and is responsible for dealing with all of their calls in a professional and efficient manner. This in turn, will ensure that the department reaches it’s required service levels consistently. The Customer Service Adviser has a responsibility to effectively deal with...

  5. Insurance Call Centre Advisor - Customer Services

    Tunbridge Wells | £15,800 | From Pavilion Jobs

    We are currently recruiting for x4 Customer Services Advisor to join a leading Insurance Company who specialise in offering Travel Insurance policies. The position is based close to Tunbridge Wells... required to work one in four Saturdays 9-5pm. It is essential that all applicants have experience delivering and working in a telephone based customer service environment, preferably within an insurance ... in Kent. As a Customer Services Advisor your position will sit within the Inbound Call Centre working in a large team of Advisors providing a front line, high quality support service to their customers. Your key duties will be to provide insurance quotations to customers through conducting medical screening questions and you will also be responsible for assisting existing customers with...

  6. Motor Insurance Customer Service Advisor

    Romford, Essex | £13000 - £16500 per annum + Bonus | From Select Appointments East Anglia

    MOTOR INSURANCE CUSTOMER SERVICE ADVISER UP TO £16,500 Plus additional Bonus payments available monthly Our client a busy, established, professional Insurance Brokers is looking for an... experienced Motor or Household Insurance Customer Service Advisor to handle customer enquiries regarding mid term insurance quotations and amendments to existing customer policies. The Motor Insurance Customer Service Adviser role: * Responsible for the efficient handling of customer enquiries and for the delivery of accurate and informative mid-term insurance quotations and amendments to ... and services that the Company offer. Requirements for the Motor Insurance Customer Service Adviser role: Proven track record in dealing with motor and/or household insurance Focus on customer care...

  7. Insurance Customer Service Advisor

    Polegate | £14500 - £16500 per annum + £3k OTE | From Huntress Group

    Insurance Customer Service Advisor Salary -£13,500 £16,500 + bonus Location - Polegate Permanent Full time role My client is looking for dynamic and well organised Customer Service... have a proven background with a customer service role within financial services or the insurance sector and have MUST have excellent knowledge of the CDL system. You will have excellent ... . This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job62229052 ... Advisor's to join their busy insurance division based in Polegate. Your responsibilities will be: Dealing with incoming customer queries Complaint resolution Processing mid term adjustments...

  8. Insurance Administrator/ Customer Service Advisor

    New Milton | £20k pa | From Bond Williams Professional Recruitment

    An experienced Insurance administrator/customer service advisor is required to join an established professional, growing organisation on a 12 month Fixed Term Contract. As the Insurance... Administrator your job purpose will be to provide efficient high quality service to both internal and external customers. You will be responsible for a business portfolio, administering buildings ... and dispatch new policies onto the computer system and manage and settle insurance claims. In addition you will order stationery, open post, printing and dispatch of renewals and reminders for both contents schemes, queries handling inputting new policies onto the system. The ideal candidate for this role will have excellent administration and customer service skills and a minimum of 2 years...

  9. Insurance Administrator/ Customer Service Advisor

    Christchurch | £20k pa | From Bond Williams Professional Recruitment

    An experienced Insurance administrator/customer service advisor is required to join an established professional, growing organisation on a 12 month Fixed Term Contract. As the Insurance... Administrator your job purpose will be to provide efficient high quality service to both internal and external customers. You will be responsible for a business portfolio, administering buildings ... and dispatch new policies onto the computer system and manage and settle insurance claims. In addition you will order stationery, open post, printing and dispatch of renewals and reminders for both contents schemes, queries handling inputting new policies onto the system. The ideal candidate for this role will have excellent administration and customer service skills and a minimum of 2 years...

  10. Customer Services Advisor - Insurance

    Bristol | From £16,000 to £17,500 per annum Plus Benefits | From Web Recruit Ltd

    Customer Services Advisor - Insurance   Thornbury, Bristol   £16,000 - £17,500 + Bonus Plus 22 Days' Holiday (rising to 25 with service), Comprehensive Training & Development, Childcare..., as a Customer Services Advisor, you will work with existing customers regarding queries, adjustments and cancellations for insurance products.   Primarily dealing with problems and queries arising ... you’ve been searching for.   Our client is a highly reputable insurance provider offering a variety of products and services to end users and other professional organisations. An exciting opportunity has now arisen for a number of Customer Services Advisors to join their team in Thornbury.   With excellent training on offer, the chance to grow and progress within the business and a great...

  11. Customer Services Advisor - Insurance

    Bristol | £16,000 - £17,500 Plus Benefits | From Europa

    Customer Services Advisor - Insurance Thornbury, Bristol £16,000 - £17,500 + Bonus Plus 22 Days' Holiday (rising to 25 with service), Comprehensive Training & Development, Childcare Vouchers,... Services Advisor, you will work with existing customers regarding queries, adjustments and cancellations for insurance products. Primarily dealing with problems and queries arising from policies ... been searching for. Our client is a highly reputable insurance provider offering a variety of products and services to end users and other professional organisations. An exciting opportunity has now arisen for a number of Customer Services Advisors to join their team in Thornbury. With excellent training on offer, the chance to grow and progress within the business and a great set...

  12. Customer Service Insurance Claims Handler

    York | £6.81 - £8.81 per hour | From BROOK STREET BUREAU - York

    We have an excellent opportunity with a York central client as a Customer Service Insurance Claims Handler. You will be speaking to a variety of customers and setting up new claims onto the... they have offers and discounts on mobile phone packages and insurance. If you would like to know more information or to apply please speak to Jo or Hayley at the York office 01904 628741 or send your CV If you have not had a response within 5 working days please assume on this occasion you were unsuccessful. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Insurance-Claims-Handler_job62215820 ...

  13. Customer Service Advisor (Insurance)

    Worcester | From £16,000 to £17,000 per annum | From Hewett Recruitment

    The Company A local, established and highly successful insurance business, providing specialist insurance services to their customers for decades. Due to continued growth, they are looking to... add to their team. The Role To achieve a good standard of sales and productivity whilst delivering high service levels and excellent customer satisfaction at all times. Responsibilities ... of compliance Communicate effectively with a provide positive assistance to customers Meet agreed company standards Requirements Experience in a similar role is ESSENTIAL An insurance background ... /Customer-Service-Advisor-Insurance_job62112395 ...

  14. Insurance Customer Service Advisors

    Manchester | Up to £19,000 pa + bonus + generous benefits | From Intermarketing (Resource Management)

    Insurance Customer Service Advisors Manchester Salary: up to £19,000 pa + bonus + generous benefits including a flexible benefits package Launched in 1997, Towergate is the UK's largest... both commercial and personal lines insurance policies. You will be responsible for providing an excellent customer service through problem solving and query handling whilst building good relationships ... company benefits In return candidates should have a strong customer focus gained from working within a similar complex Customer Services environment ideally from within Insurance or Financial Services ... independently owned insurance intermediary, generating more than £3 billion of premium across its companies and employing over 5,000 people across more than 100 UK offices. Towergate's scale...

  15. Insurance Customer Service Advisor

    Altrincham | £13.7k per year + bonus | From Uniting Ambition

    Are you motivated to provide a quality service? Are you looking to join a forward thinking business? Would you pride yourself on your customer service and problem solving ability? Our... Newey on for more information, or click apply to get the process started! This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job62238518 ... client is a leading and pioneering specialist within their industry. We are looking for customer focused talented individuals for their fast growing Customer Service team. We are recruiting people from all backgrounds such as retail, hospitality, banking, call centre, sales – all customer focused roles! You will be on hand to provide great customer service and a quality customer journey...

  16. Service Desk / Customer Service / Insurance / Broker

    Solihull | From £18,000 to £25,000 per annum | From Estio Technology

    Support/Service Desk/Insurance Technical training/trainee Company-Leading insurance software organisation based in Solihull, has an opportunity to train into a technical service desk role if you... have an insurance background.  Role- To investigate and provide technical solutions to problems for internal and external clients, recording information and working to ITIL. You will be involved in new products and technologies which will improve or enhance existing products and services. Candidate- Must have an insurance broker background and be used to talking to customers together with ... /Service-Desk--Customer-Service--Insurance--Broker_job62255918 ...

  17. Customer Service Equine Insurance Claims Handler

    York | - £16k | From BROOK STREET BUREAU - York

    We have a great job opportunity for a Customer Service Insurance Claims Handler to work in the Equine Department of our York City centre client. You will be speak to new and existing policy... originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Equine-Insurance-Claims-Handler_job62225184 ... holders to either set up new equine insurance claims or answer queries regarding existing claims. This information will be logged onto the in-house company database. This is a varied ... days per year ' Contributory pension scheme ' Life assurance ' Private medical insurance ' Staff discounts and incentives with Company products and other organisations ' Use of the staff canteen All...

  18. Customer Service Advisor – Entry Level Insurance Role

    Surrey | From £16,000 to £19,000 per annum | From Web Recruit Ltd

    Customer Service Advisor / Claims Handler – Entry Level Insurance Role (Motor Insurance) Egham, Surrey  £16,000 - £19,000 DOE  An amazing opportunity has arisen to join one of the most exciting... Recruit Ltd are those of an Employment Agency.  Additional Keywords: Customer Service Advisor, Claims Handler, Entry Level Insurance Role, Customer Service Executive, Customer Care Advisor, Customer Support Representative, Insurance Customer Service Advisor, Motor Insurance. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor--Entry-Level-Insurance ... service professional seeking to break into a rewarding insurance career and looking for a role where you can progress and develop with great training opportunities, read on. Our client provides...

  19. Specialist Insurance Advisor (Customer Services and Warm Sales)

    Macclesfield | From £18,000 to £22,000 per annum | From Ruth Halliday Associates.

    Specialist Insurance Advisor (Customer Services and Warm Sales) Macclesfield £18,000 + Bonus (£200-£300 per month) Overview Our client, a highly regarded Insurance Company with offices... posted as www.totaljobs.com/JobSeeking/Specialist-Insurance-Advisor-Customer-Services-and-Warm-Sales_job62219041 ... will be to provide excellent customer service to new and existing customers, resolving all queries and enquiries and working in a professional and efficient manner. You will contribute to the overall customer experience, exceed expectations and take pride in providing exceptional service to the client. Supplementary to this, you will act upon warm sales enquiries; provide quotes, chasing customer...

  20. Motor Insurance Customer Service Advisor

    UK-Romford | £13,000 - £16,500/Year | From CareerBuilder

    MOTOR INSURANCE CUSTOMER SERVICE ADVISER UP TO £16,500 Plus additional Bonus payments available monthlyOur client a busy, established, professional Insurance Brokers is looking for an experienced... Motor or Household Insurance Customer Service Advisor to handle customer enquiries regarding mid term insurance quotations and amendments to existing customer policies.The Motor Insurance Customer Service Adviser role:* Responsible for the efficient handling of customer enquiries and for the delivery of accurate and informative mid-term insurance quotations and amendments to existing customers ... the Company offer.Requirements for the Motor Insurance Customer Service Adviser role:Proven track record in dealing with motor and/or household insurance Focus on customer care and excellent communication...

The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.