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  1. Insurance Customer Services

    Taunton, Somerset | £15k - 17k per year | From Interaction - Exeter

    Insurance Customer Services PURPOSE: To manage a personal insurance claims from start to finish, providing a high level of customer service and ensuring all Service Level Agreements are met. ... level customer service experience · Previous experience in the Insurance Industry (preferably Household) highly desirable but not essential. · CII qualified to Cert CII level (if not qualified yet ... KEY ACCOUNTABILITIES · Providing excellent customer service. · Managing a personal case load to ensure targets and services level agreements are met. · Ensuring that every Policyholder is kept ... · Liaise with Customer Services / Training · Liaise with Supplier Management Team External · Contact with Policyholders, Clients and Suppliers on a daily basis. DECISION MAKING · Will... More

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  2. Insurance Customer Service

    Worcester | £18,000 - £20,000 | From BROOK STREET BUREAU - Worcester

    Looking for the next step in your customer service career? I have a great opportunity to further your experience within an insurance industry. If you have a proven track record within customer... service & have sales experience then this could be the right role for you. No previous insurance experience required Full training provided Opportunity to study professional qualifications For further information on the role above, please contact Luke on 01905 731 591 or email your CV to luke.suthard@brookstreet.co.uk Please note if you apply via email and do not receive a response within 3 ... as www.totaljobs.com/JobSeeking/Insurance-Customer-Service_job60548759 ... More

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  3. Insurance Customer Service Administrator

    Cheltenham | £18000 per annum | From Randstad Business Support

    Insurance Customer Service Administrator Monday- Friday Permanent Location Gloucestershire Salary £18,000 per annum A market leading business in the Insurance industry is currently recruiting an... Insurance Customer Service Administrator to support their team in Gloucestershire. This is a great opportunity for a forward thinking, professional Insurance Customer Service Administrator. Key ... candidates with a minimum of 2 year's Customer Service administration experience, preferably gained from within the Insurance industry. To apply, or to find out more information, please click on one ... working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become. This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service... More

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  4. Insurance Customer Service Advisor

    Southsea, Hampshire | £13650 - £16000 per annum | From Recruitment Genius

    This successful personal lines insurance broker based in Portsmouth currently has an exciting new opening within their Motor & Home insurance Customer Service department. The role is in their 400..., handling calls for 37.5 hours per week - The ability to gain a detailed product and system knowledge - Some solid customer service experience (from any industry) - A willingness to work hard and a desire to develop a career within insurance This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60488447 ... seat call centre based at Lakeside (North Harbour, Cosham), including the following duties: - Handling inbound calls from existing customers. - Dealing with general inquiries and questions... More

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  5. Insurance Customer Services Account Handler

    Stevenage | £22000 per annum | From Kelly Services

    My Client is a highly respected national broker who is going through some exciting expansion at present and cover a very niche market.   As a result they are looking for someone with a year`s... minimum insurance experience to join the team as a Customer Service Handler.   This is a very varied role and a typical day and would see a very all round role including   Mid Term Adjustments ... believer in Treating customers fairly.   Further responsibilities include   To assist and carry out insurance administration as required. To provide day-to-day servicing, and administration of Clients ... opportunity.   This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Services-Account-Handler_job60468737 ... More

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  6. Insurance Customer Services Account Handler

    Stevenage | £18000 - £22000 per annum | From Kelly Services

    My Client is a highly respected national broker who is going through some exciting expansion at present and cover a very niche market.   As a result they are looking for someone with a year`s... minimum insurance experience to join the team as a Customer Service Handler.   This is a very varied role and a typical day and would see a very all round role including   Mid Term Adjustments ... believer in Treating customers fairly.   Further responsibilities include   To assist and carry out insurance administration as required. To provide day-to-day servicing, and administration of Clients ... Spencer Cox to discuss this opportunity.   This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Services-Account-Handler_job60611002 ... More

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  7. Customer Services Administrator - HOME INSURANCE

    Richmond, Surrey | £17000 - £22000 per annum | From Supreme Recruitment

    Well established expanding corporation is seeking a CUSTOMER SERVICES ADMINISTRATOR Job Role: Reporting to the Operations Manager, you will be responsible for providing a first class customer... service, duties will include but not be limited to: Marketing insurance products pr to general public via inquiries interest Dealing with customer letters and telephone calls Dealing with and to organise mid-term adjustments Issuing new Policies Dealing with renewals Generating new business via telephone, mail shots, email and fax. Organise incentive schemes for customers and clients ... from the Richmond upon Thames will be given a priority. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services-Administrator---HOME-INSURANCE_job60610824 ... More

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  8. Telesales Advisor - Insurance Telesales & Customer Service

    Manchester | From £14,000 to £22,000 per annum | From Red Dot Recruitment

    Insurance Customer Service & Telesales We have an exciting opportunity for an Insurance Telesales Advisor to join our client's growing team based in Bredbury, Stockport offering a salary of... environment. As an Insurance Telesales Advisor your role will involve the following: Achieving telesales targets Selling the services of your client to customers Generating leads on an outbound ... a day Experience in an customer service or telesales role In return for your passion, drive and performance in this role the company offers in return; Excellent basic salary of £14,000 per ... a brand new role. This job was originally posted as www.totaljobs.com/JobSeeking/Telesales-Advisor---Insurance-Telesales--Customer-Service_job60578580 ... More

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  9. Home Based Customer Service Advisor - Insurance

    UK | £11000 - £14000 per annum | From Appointments Personnel Ltd

    Main Responsibilities: You will be taking inbound calls from your home-office on an Annualised Hours Contract Basis for one of our clients, a large Insurance company. Annualised Hours means... Insurance customers' demands including sales, renewals or general customer service questions. The core product you will be starting with is Motor Insurance including add-ons such as legal protection ... completion of probationary period as well as flexibility and adherence for core and mandatory hours Location: Anywhere in the UK Essential Skills and Experience: Customer Service experience IT literacy Desirable Skills and Experience: Experience in the insurance industry Personal Profile: We are looking for enthusiastic individuals who put the customer first, enjoy problem solving, are... More

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  10. Customer Service / Claims Advisor - Motor Insurance (Immediate Start)

    Egham | - £18k-£25k | From Web Recruit Ltd

    Customer Service / Claims Advisor - Motor Insurance (Immediate Start)   Egham, Surrey   £18,000 - £25,000 DOE Plus Pension, Loyalty Based Holiday, Childcare Vouchers   Are you a career... and excellent scope for progression? If so, read on.   Our client provides specialist motorcycle insurance services. An opportunity has now arisen for experienced Customer Service / Claims ... Service / Claims Advisor, you will be responsible for providing front line support to customers and third parties regarding our client's insurance products.   Utilising your thorough knowledge ... . A customer focused approach and a good level of ITY literacy are also key.   To apply for the role of Customer Service / Claims Advisor (Motor Insurance), please apply via the button shown.   This... More

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The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.

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