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  1. Insurance Customer Service Advisor

    Birmingham | £14000.00 per annum + £250 Bonus per month | From IPS Group

    My client a leading Insurance broker seeks a Customer Service Advisor to join their growing team. You will deal with customers queries regarding their motor insurance policies including policy... coverage and making amendments. You will also liaise with insurers, deal with post, diarise work and chase insurance documents. To be considered you must have a good telephone manor and previous customer service/ admin experience from either an insurance or financial services background. This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60183011 ... More

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  2. Commercial Insurance Customer Service Consultant

    Birmingham | £14000.00 - £16000.00 per annum + Bonus + benefits | From IPS Group

    My client a leading Insurance broker seeks a Customer Service Advisor to join their growing team. You will deal with customers queries regarding their commercial insurance policies including policy... coverage and making amendments whilst always looking for cross selling opportunities. You will also liaise with insurers,ideally you will have insurance/ Open GI experience combined with a good telephone manor and customer service background however other backgrounds will also be considered. This job was originally posted as www.totaljobs.com/JobSeeking/Commercial-Insurance-Customer-Service-Consultant_job60195409 ... More

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  3. Customer Service Administrator - Motor Insurance

    Sidcup | £25000 per annum | From Office Angels

    Customer Service Administrator - Motor Insurance Sidcup, Kent £25,000 Our client an insurance company based in Sidcup, Kent are looking for an experienced Customer Service Administrator to join... procedures · Effectively managing individual and team diaries · Advising line manager of any debt recovery problems or contentious issues in a timely manner · Provide customer service support through ... /Customer-Service-Administrator---Motor-Insurance_job60033813 ... their commercial motor team. Duties will include - Provide administration support to the Motor Fleet & Motor Trade insurance department to include, but not restricted to: · New Business... More

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  4. Customer Service Advisor - Insurance

    Baldock | From £19,000 to £20,000 per annum | From LAWRENCE DEAN

    Customer Services Advisor - Insurance Company Profile - Customer Services Advisor - Insurance Growing, Hertfordshire based business are looking for an experienced Advisor to join their... team. Job Description - Customer Services Advisor - Insurance As a Customer Services Advisor you will be responsible for providing all customers with service and advice to the highest possible ... and appropriate written and telephone based advice to clients in line with company procedure · Regularly and proactively communicating with customers Required Skills - Customer Services Advisor - Insurance ... · Adaptable and flexible · Insurance or financial services experience preferred · Good Outlook and IT skills Benefits - Customer Services Advisor - Insurance · Excellent company benefits... More

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  5. Customer Service / Medical Insurance Administrator

    Surrey | £16,000 + annual discretionary bonus | From Copperfield Recruitment Ltd

    Customer Service / Medical Insurance Administrator - Byfleet, £16k + annual discretionary bonus Hours:- Monday to Friday, 8.30pm to 5pm. This very well established insurance company requires a... customer service representative with an excellent telephone manner and administration skills to assess the extent of risk arising from customers contacting the business to purchase Travel Insurance. Thereafter, applying appropriate insurance terms in line with Company and Underwriter philosophy and practice. Candidates must have a minimum of 7 GCSEs A-C Including Maths & English (or equivalent ... relation to this vacancy and are an equal opportunities employer. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--Medical-Insurance-Administrator_job60039436 ... More

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  6. Customer Service Representative - Insurance Claims

    Pudsey | From £15,990 to £15,990 per annum | From Headway Recruitment

    We are a Leeds Recruitment Agency and our client, a car insurance company based in Pudsey is looking to recruit a Customer Service Representative to work in their Claims department. This is a... over the phone and who has worked in a customer service role previously. The role will involve working in a small to medium contact centre taking calls from customers who are making a claim on their car insurance. Provide a clear and professional explanation to customers enquiring about the status of their claim or the outcome of their claim. To take valuation details from customers in order to ... -Service-Representative---Insurance-Claims_job60215502 ... More

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  7. Commercial Insurance Customer Service Advisors

    Hampshire | | From Centrepoint Insurance Recruitment

    Commercial Insurance Customer Services Advisors £ Excellent basic salary + great staff benefits Hampshire PO area Excellent opportunities with well known national employer - a company that... -  Gosport,  Fareham,  Waterlooville, Havant, Portsmouth etc. This job was originally posted as www.totaljobs.com/JobSeeking/Commercial-Insurance-Customer-Service-Advisors_job60060660 ... offers  excellent on-going product and skills training. So if you have already gained a good grounding in Commercial Insurance broking, and would like to progress your career further, this could be a great opportunity to do so.  Or possibly you have gained experience in Personal Lines broking, and have been looking for that break into Commercial Insurance broking. You will be supporting... More

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  8. Insurance Customer Service Advisor

    Newcastle Upon Tyne | £15000 to £18000 per annum | From Blue Arrow Newcastle Professional

    An exciting opportunity is available for a number of enthusiastic and professional customer service advisors in a successful company just outside of Newcastle City Centre. The role involves... relationships. This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60131827 ... telephone-based customer service within an open and friendly team environment. The client is looking to expand a new division within their highly successful and growing business, this is a fantastic ... , providing excellent customer service at all times. The perfect candidate will be; + Highly professional with experience in telephone based customer service. + Able to work on own initiative with... More

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  9. Customer Service Executive - Insurance

    Coventry | £16,000 | From BROOK STREET BUREAU - Coventry

    My client is seeking a customer service executive who has experience within the Insurance industry to join their busy and friendly team. My client is easily accessible by any means of transport.../JobSeeking/Customer-Service-Executive---Insurance_job60173091 ... and offers great flexibility of working, a competitive salary of £16000 and genuine career prospects. To be considered for this role you MUST: Be able to work shifts between the hours of 9am and 8pm and every other Saturday Have experience in the Insurance industry in any degree Have a consistent work history i.e. no job hoppers Please contact Daisy Smith at Brook Street in Coventry today... More

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  10. Insurance customer service admin

    Cambridge | £18000.00 - £22000.00 per annum | From Hays

    I am currently recruiting for a permanent full time Corporate Insurance - Customer Services Administrator to work in a prestigious organisation based in the centre of Cambridge. In order to be... for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-customer-service ... successful for this role, you will have 1 years + experience within a commercial general insurance organisation within either a broker or insurer environment. Salary: Negotiable - commensurate with skills and working hours. Key Skills: * Ideally with a minimum of 1 year commercial General Insurance experience within either a Broker or Insurer environment. * Excellent communication... More

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The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.

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