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Insurance Customer Service Jobs

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  1. Insurance Customer Services

    Taunton, Somerset | £15k - 17k per year | From Interaction - Exeter

    Insurance Customer Services PURPOSE: To manage a personal insurance claims from start to finish, providing a high level of customer service and ensuring all Service Level Agreements are met. ... level customer service experience · Previous experience in the Insurance Industry (preferably Household) highly desirable but not essential. · CII qualified to Cert CII level (if not qualified yet ... KEY ACCOUNTABILITIES · Providing excellent customer service. · Managing a personal case load to ensure targets and services level agreements are met. · Ensuring that every Policyholder is kept ... · Liaise with Customer Services / Training · Liaise with Supplier Management Team External · Contact with Policyholders, Clients and Suppliers on a daily basis. DECISION MAKING · Will...

  2. Insurance Customer Service Administrator - Commercial Insurance

    Cambridge | From £17,500 to £22,000 per annum | From Coast Specialist Recruitment

    We are currently working with one of the premier brokers in Cambridgeshire. They are looking to recruit a Customer Service Administrator to join their Corporate team and will consider someone on a.../Insurance-Customer-Service-Administrator---Commercial-Insurance_job60957851 ... full or part time basis. Job Profile: An administrative role within a small team, working in tandem with a team of Commercial Insurance Account Handlers, to provide quick accurate responses to my clients business clients.  Core duties, reporting to a Team Leader, include:- The checking of technical Insurer documentation for a range of Commercial Insurance Policies along with...

  3. Customer Service Assistant (Insurance)

    Belfast | | From Web Recruit Ltd

    Customer Service Assistant (Insurance)  Ballynahinch, Co Down  £Excellent DOE Plus 20 Days' Holiday + Public Holidays  Are you a customer service or admin professional with experience of using... and trustworthy insurance company who provide competitive quotes for all insurance needs. A superb opportunity has now arisen for a Customer Service Assistant to join their team.  Operating within this ... a Customer Service Assistant, you will be responsible for handling all incoming customer enquiries regarding insurance policies via the telephone and providing a first class level of service at all times ... documentation whilst upholding our client's reputation for excellence.  To be considered for this role, you must have:  - Customer Service and/or administration experience gained within the insurance...

  4. Motor Insurance Customer Service Adviser

    London | plus £6-10k bonus | From Interaction - Romford

    Motor Insurance Customer Service Adviser My client specialises in Motor Insurance and they are currently looking for a Customer Service Adviser to join their Call Centre team in Romford You... will have a proven track record in Sales or Customer Service AND Motor Insurance experience within a call centre environment. You will be answering inbound calls from customers who have queries about their policy and you will deliver accurate and informative mid-term insurance quotations and amendments to existing policies. You will liaise with insurers regarding underwriting terms ... apply for this role online and if shortlisted you will be contacted. This job was originally posted as www.totaljobs.com/JobSeeking/Motor-Insurance-Customer-Service-Adviser_job61041724 ...

  5. Insurance Customer Service Advisor

    Polegate | £13500 - £16500 per annum + OTE | From Huntress Group

    Insurance Customer Service Advisor Salary -£13,500 £16,500 + bonus Location - Polegate Permanent Full time role My client is looking for dynamic and well organised Customer Service.../JobSeeking/Insurance-Customer-Service-Advisor_job61087850 ... Advisor's to join their busy insurance division based in Polegate. Your responsibilities will be: Dealing with incoming customer queries Complaint resolution Processing mid term adjustments ... have a proven background with a customer service role and have excellent knowledge of the CDL system. You will have excellent communication skills and enjoy working within a busy customer service...

  6. Commercial Insurance Customer Services Advisor

    Croydon, Surrey | From £18,000 to £19,000 per annum | From Centrepoint Insurance Recruitment

    Commercial Insurance Customer Services  £18,000 - £19,000 + benefits Croydon, Surrey, Well-established broking group, servicing a mixed portfolio of SME Commercial Insurance clients - scheme... www.totaljobs.com/JobSeeking/Commercial-Insurance-Customer-Services-Advisor_job61126743 ... within - they support professional study (CII), as well as offering excellent in house training to develop your product and market knowledge customer service skills. The role will involve supporting brokers in servicing existing client business, ensuring high standards of customer service and business retention, as well as maximising opportunities for growth of the accounts. Varied...

  7. Customer Service Advisor (Insurance Claims)

    Glasgow | £13800.00 - £16000 per annum | From Search Consultancy

    I am recruiting for a number of Customer Service Advisors to join the Notification and Customer Management Teams within the claims department of a market leading insurance company. This role is... or gary.scott@search.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor-Insurance-Claims_job61075229 ... offering a generous salary package complete with excellent training and career development opportunities. As a Customer Service Advisor will play crucial role within the claims department , acting as ... service role. * Excellent communication and interpersonal skills * Able to demonstrate exceptional levels of customer service. * Previous experience of working in a targeted environment. * A strong...

  8. Household Insurance Customer Service Advisor

    Brighton | £14300 - £22700 per annum | From Adecco Group

    Job Summary We are looking for talented customer service individuals who can join us in achieving our goal to make life better by inspiring more people to protect their lifestyles. We have a... strong team ethos where we work together to achieve the best for the Customer Key Responsibilities: As a Customer Service Advisor, you will put customers at the heart of everything you do. You will be a point of contact to our customers to provide an in-depth high quality service by resolving customer queries on our general household insurance products. Responding to enquiries ... , please contact Russ Margison- This job was originally posted as www.totaljobs.com/JobSeeking/Household-Insurance-Customer-Service-Advisor_job60972092 ...

  9. Household Insurance Customer Service Advisor

    Burgess Hill | £14300 - £22700 per annum | From Adecco Group

    Job Summary We are looking for talented customer service individuals who can join us in achieving our goal to make life better by inspiring more people to protect their lifestyles. We have a... strong team ethos where we work together to achieve the best for the Customer Key Responsibilities: As a Customer Service Advisor, you will put customers at the heart of everything you do. You will be a point of contact to our customers to provide an in-depth high quality service by resolving customer queries on our general household insurance products. Responding to enquiries ... , please contact Russ Margison- This job was originally posted as www.totaljobs.com/JobSeeking/Household-Insurance-Customer-Service-Advisor_job60972152 ...

  10. Household Insurance Customer Service Advisor

    Haywards Heath | £14300 - £22700 per annum | From Adecco Group

    Job Summary We are looking for talented customer service individuals who can join us in achieving our goal to make life better by inspiring more people to protect their lifestyles. We have a... strong team ethos where we work together to achieve the best for the Customer. Key Responsibilities: As a Customer Service Advisor, you will put customers at the heart of everything you do. You will be a point of contact to our customers to provide an in-depth high quality service by resolving customer queries on our general household insurance products. Responding to enquiries ... , please contact Russ Margison- This job was originally posted as www.totaljobs.com/JobSeeking/Household-Insurance-Customer-Service-Advisor_job60972265 ...

The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.

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