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  1. Insurance Customer Services

    Taunton, Somerset | £15k - 17k per year | From Interaction - Exeter

    Insurance Customer Services PURPOSE: To manage a personal insurance claims from start to finish, providing a high level of customer service and ensuring all Service Level Agreements are met. ... level customer service experience · Previous experience in the Insurance Industry (preferably Household) highly desirable but not essential. · CII qualified to Cert CII level (if not qualified yet ... KEY ACCOUNTABILITIES · Providing excellent customer service. · Managing a personal case load to ensure targets and services level agreements are met. · Ensuring that every Policyholder is kept ... · Liaise with Customer Services / Training · Liaise with Supplier Management Team External · Contact with Policyholders, Clients and Suppliers on a daily basis. DECISION MAKING · Will... More

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  2. Customer Service / Medical Insurance Administrator

    Surrey | £16,000 + annual discretionary bonus | From Copperfield Recruitment Ltd

    Customer Service / Medical Insurance Administrator - Byfleet, £16k + annual discretionary bonus Hours:- Monday to Friday, 8.30pm to 5pm. This very well established insurance company requires a... customer service representative with an excellent telephone manner and administration skills to assess the extent of risk arising from customers contacting the business to purchase Travel Insurance. Thereafter, applying appropriate insurance terms in line with Company and Underwriter philosophy and practice. Candidates must have a minimum of 7 GCSEs A-C Including Maths & English (or equivalent ... relation to this vacancy and are an equal opportunities employer. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--Medical-Insurance-Administrator_job60269225 ... More

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  3. Customer Service Agent - Insurance

    West Malling | £16k - 18k per year + excellent benefits | From Interaction - Maidstone

    Customer Service Agent - Insurance Kings Hill £16 - 18K per annum Permanent Our successful Insurance client, based in Kings Hill is currently recruiting for a Customer Service Agent,... Administration tasks The ideal candidate must have / be Insurance Industry experience Customer service experience Confident and articulate telephone manner Team player Proficient Microsoft Office ... st week of September. Successful candidates will be contacted within 48 hours. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Agent---Insurance_job60391788 ... to join their busy and growing team on a permanent basis. The purpose of the role is to maintain high levels of customer care, which makes our client, leaders in their industry. Duties... More

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  4. Insurance Customer Services Account Handler

    Stevenage | £18000 per annum | From Kelly Services

    My Client is a highly respected national broker who is going through some exciting expansion at present and cover a very niche market.   As a result they are looking for someone with a year`s... minimum insurance experience to join the team as a Customer Service Handler.   This is a very varied role and a typical day and would see a very all round role including   Mid Term Adjustments ... believer in Treating customers fairly.   Further responsibilities include   To assist and carry out insurance administration as required. To provide day-to-day servicing, and administration of Clients ... opportunity.   This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Services-Account-Handler_job60468697 ... More

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  5. Insurance Customer Services Account Handler

    Stevenage | £22000 per annum | From Kelly Services

    My Client is a highly respected national broker who is going through some exciting expansion at present and cover a very niche market.   As a result they are looking for someone with a year`s... minimum insurance experience to join the team as a Customer Service Handler.   This is a very varied role and a typical day and would see a very all round role including   Mid Term Adjustments ... believer in Treating customers fairly.   Further responsibilities include   To assist and carry out insurance administration as required. To provide day-to-day servicing, and administration of Clients ... opportunity.   This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Services-Account-Handler_job60468737 ... More

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  6. Insurance Customer Service Advisor

    Preston, Lancashire | £14000 per annum | From Office Angels

    My client, an expanding company in Preston are looking to recruit experienced customer service advisors to join their busy team. You will be required to provide quality customer service, order... www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60365358 ... processing, complaints handling and up sell further products. ****YOU MUST BE AVAILABLE TO START WORK ON MONDAY 15TH SEPT**** Accuracy and attention to detail is essential, as well as excellent levels of communication and customer focus. The ideal candidate will have previous customer service experience and will understand the importance of being the first point of contact. You will be... More

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  7. Home Based Customer Service Advisor - Insurance

    UK | £11000 - £14000 per annum | From Appointments Personnel Ltd

    Main Responsibilities: You will be taking inbound calls from your home-office on an Annualised Hours Contract Basis for one of our clients, a large Insurance company. Annualised Hours means... Insurance customers' demands including sales, renewals or general customer service questions. The core product you will be starting with is Motor Insurance including add-ons such as legal protection ... completion of probationary period as well as flexibility and adherence for core and mandatory hours Location: Anywhere in the UK Essential Skills and Experience: Customer Service experience IT literacy Desirable Skills and Experience: Experience in the insurance industry Personal Profile: We are looking for enthusiastic individuals who put the customer first, enjoy problem solving, are... More

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  8. Customer Service / Claims Advisor - Motor Insurance (Immediate Start)

    Egham | - £18k-£25k | From Web Recruit Ltd

    Customer Service / Claims Advisor - Motor Insurance (Immediate Start)   Egham, Surrey   £18,000 - £25,000 DOE Plus Pension, Loyalty Based Holiday, Childcare Vouchers   Are you a career... and excellent scope for progression? If so, read on.   Our client provides specialist motorcycle insurance services. An opportunity has now arisen for experienced Customer Service / Claims ... Service / Claims Advisor, you will be responsible for providing front line support to customers and third parties regarding our client's insurance products.   Utilising your thorough knowledge ... . A customer focused approach and a good level of ITY literacy are also key.   To apply for the role of Customer Service / Claims Advisor (Motor Insurance), please apply via the button shown.   This... More

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  9. Customer Service / Claims Advisor – Motor Insurance

    UK-Egham | £18,000 - £25,000/Year | From CareerBuilder

    Customer Service / Claims Advisor – Motor Insurance (Immediate Start) Egham, Surrey £18,000 - £25,000 DOE Plus Pension, Loyalty Based Holiday, Childcare Vouchers Are you a career minded self-starter... for progression? If so, read on. Our client provides specialist motorcycle insurance services. An opportunity has now arisen for experienced Customer Service / Claims Advisor to join their team for ... responsible for providing front line support to customers and third parties regarding our client’s insurance products. Utilising your thorough knowledge of the products and services available, you will ... previous experience of the motor claims process or a general insurance background. Additionally, as an organised and accurate Customer Service / Claims Advisor, you will possess fantastic telephone skills... More

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  10. Counter Sales/ Customer Service - Insurance Role - St Albans

    Hertfordshire | | From Additional Resources

    Counter Sales/ Customer Service - Insurance Role - St Albans£18K+ Dep on exp.Company One of the Country's leading insurance specialists with over 45 years experience and a network of 58 branches... and success.Experience:Ideally from an insurance background, although not essential, must be ambitious, intelligent, hardworking and committed. Must have worked in a customer service environment - insurance, bank, building society. Key words - Sales - New Business - Insurance - Customer Service - Motor Insurance - Household Insurance - Home Insurance - CII QualificationMust live local to St. AlbansAdditional ... make for a fulfilling and challenging days work.Success in delivering the very best in personal, professional service, combined with your ambition and determination will bring progression in terms... More

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The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.

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