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Insurance Customer Service Jobs

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  1. Insurance Customer Services

    Taunton, Somerset | £15k - 17k per year | From Interaction - Exeter

    Insurance Customer Services PURPOSE: To manage a personal insurance claims from start to finish, providing a high level of customer service and ensuring all Service Level Agreements are met. ... level customer service experience · Previous experience in the Insurance Industry (preferably Household) highly desirable but not essential. · CII qualified to Cert CII level (if not qualified yet ... KEY ACCOUNTABILITIES · Providing excellent customer service. · Managing a personal case load to ensure targets and services level agreements are met. · Ensuring that every Policyholder is kept ... · Liaise with Customer Services / Training · Liaise with Supplier Management Team External · Contact with Policyholders, Clients and Suppliers on a daily basis. DECISION MAKING · Will...

  2. Customer Service Assistant (Insurance)

    Belfast | | From Web Recruit Ltd

    Customer Service Assistant (Insurance)  Ballynahinch, Co Down  £Excellent DOE Plus 20 Days' Holiday + Public Holidays  Are you a customer service or admin professional with experience of using... and trustworthy insurance company who provide competitive quotes for all insurance needs. A superb opportunity has now arisen for a Customer Service Assistant to join their team.  Operating within this ... a Customer Service Assistant, you will be responsible for handling all incoming customer enquiries regarding insurance policies via the telephone and providing a first class level of service at all times ... documentation whilst upholding our client's reputation for excellence.  To be considered for this role, you must have:  - Customer Service and/or administration experience gained within the insurance...

  3. Motor Insurance Customer Service Adviser

    London | plus £6-10k bonus | From Interaction - Romford

    Motor Insurance Customer Service Adviser My client specialises in Motor Insurance and they are currently looking for a Customer Service Adviser to join their Call Centre team in Romford You... will have a proven track record in Sales or Customer Service AND Motor Insurance experience within a call centre environment. You will be answering inbound calls from customers who have queries about their policy and you will deliver accurate and informative mid-term insurance quotations and amendments to existing policies. You will liaise with insurers regarding underwriting terms ... apply for this role online and if shortlisted you will be contacted. This job was originally posted as ...

  4. Insurance Customer Service Advisor

    Polegate | £13500 - £16500 per annum + OTE | From Huntress Group

    Insurance Customer Service Advisor Salary -£13,500 £16,500 + bonus Location - Polegate Permanent Full time role My client is looking for dynamic and well organised Customer Service.../JobSeeking/Insurance-Customer-Service-Advisor_job61087850 ... Advisor's to join their busy insurance division based in Polegate. Your responsibilities will be: Dealing with incoming customer queries Complaint resolution Processing mid term adjustments ... have a proven background with a customer service role and have excellent knowledge of the CDL system. You will have excellent communication skills and enjoy working within a busy customer service...

  5. Commercial Insurance Customer Services Advisor

    Croydon, Surrey | From £18,000 to £19,000 per annum | From Centrepoint Insurance Recruitment

    Commercial Insurance Customer Services  £18,000 - £19,000 + benefits Croydon, Surrey, Well-established broking group, servicing a mixed portfolio of SME Commercial Insurance clients - scheme... ... within - they support professional study (CII), as well as offering excellent in house training to develop your product and market knowledge customer service skills. The role will involve supporting brokers in servicing existing client business, ensuring high standards of customer service and business retention, as well as maximising opportunities for growth of the accounts. Varied...

  6. Customer Service Advisor (Insurance Sales)

    Bewdley | From £16,000 to £17,000 per annum | From Hewett Recruitment

    The Company A local, established and highly successful insurance business, providing specialist insurance services to their customers for decades. Due to continued growth, they are looking to.../JobSeeking/Customer-Service-Advisor-Insurance-Sales_job61175350 ... add to their team. The Role To achieve a good standard of sales and productivity whilst delivering high service levels and excellent customer satisfaction at all times. Responsibilities ... of compliance Communicate effectively with a provide positive assistance to customers Meet agreed company standards Requirements Experience in a similar role is ESSENTIAL An insurance background...

  7. Customer Service Advisor (Insurance Claims)

    Glasgow | £13800.00 - £16000 per annum | From Search Consultancy

    I am recruiting for a number of Customer Service Advisors to join the Notification and Customer Management Teams within the claims department of a market leading insurance company. This role is... or This job was originally posted as ... offering a generous salary package complete with excellent training and career development opportunities. As a Customer Service Advisor will play crucial role within the claims department , acting as ... service role. * Excellent communication and interpersonal skills * Able to demonstrate exceptional levels of customer service. * Previous experience of working in a targeted environment. * A strong...

  8. Insurance/Call Centre/ Customer Service

    Cheadle, Cheshire | £0 - 14k per year | From Hales Group Ltd

    We are delighted to be recruiting on behalf of our Cheadle, Stockport based client, who is within the Accident management business. The role is for an Customer Service Handler, which requires the... individual to have excepetional customer service skills, and attentive attention to diary management. Essential High level knowledge of relevant legislation - FOS, DPA & FSA Detailed knowledge of the Financial Services Authority (FSA), Data Protection (DPA), Financial Ombudsman Service (FOS) and Motor Insurers Bureau (MIB) Strong knowledge of claims handling Knowledge of death with motor ... of client policy, and Service Level Agreements (SLAs) and awareness of how to obtain further client information)* Liaising closely with policyholders and their insurance brokers in accordance with our...

  9. Experienced Insurance Customer Service Administrator

    Weston-Super-Mare | £15,052 per year | From Interaction - Bristol

    Experienced Insurance Customer Service Administrator Salary: £15,052 - Increases in increments Hours: Monday - Friday Staff Benefits 23 Days Holiday Pension Scheme Free Parking... ... Dealing with more comprehensive claims Understand and operate the Continuous Customer Network Model ensuring the culture, customer service and continuous improvement elements are upheld. An ... Excellent in-house training NVQ funding through College ROLE PURPOSE Your role is to assist in ensuring that all communications generated by retailers/customers receive...


    UK-CAM-Cambridge | N/A | From CareerBuilder

    Meridian Business Support is working with an Insurance Service provider that requires a Customer Service Administrator for their offices in Cambridge. Working in tandem with the Commercial Insurance... Account Handlers, to provide quick accurate responses to the business clients.Core duties, reporting to a Team Leader, include:-The checking of technical Insurer documentation for a range of Commercial Insurance Policies along with the associated computer processing including the issue of Invoices and Credit Notes.Liaising with Insurers and clients via telephone, post and email to achieve ... a permanent position.Key SkillsIdeally with a minimum of 1 year commercial General Insurance experience within either a Broker or Insurer environment.Excellent communication and organisational skills...

The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.


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