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  1. Customer Service - Insurance

    Birmingham | From £16,000 to £18,000 per annum | From Resonate

    Our client, a world-renowned company, is now recruiting 7 customer service / insurance advisors into their growing team in Birmingham. Successful candidates will be processing insurance claims... whilst delivering the highest level of customer service. Previous telephone-based customer service is essential and experience working in an insurance environment is an advantage, though not essential. The Role: Customer Service / Insurance Handling Location: Birmingham International Salary: £16k-£18k (depending on experience) Hours: Shift rotation, Monday-Friday 8am - 8pm, 1 in 5 Saturdays 8am - 4pm. Skills and Key Competencies · Prove excellent customer service experience · Ability to deal with all kinds of customers...

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  2. Insurance Customer Service

    Worcester | £18,000 - £20,000 | From BROOK STREET BUREAU - Worcester

    Looking for the next step in your customer service career? I have a great opportunity to further your experience within an insurance industry. If you have a proven track record within customer... service & have sales experience then this could be the right role for you. No previous insurance experience required Full training provided Opportunity to study professional qualifications For further information on the role above, please contact Luke on 01905 731 591 or email your CV to luke.suthard@brookstreet.co.uk Please note if you apply via email and do not receive a response within 3 ... as www.totaljobs.com/JobSeeking/Insurance-Customer-Service_job60548759 ...

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  3. Insurance Customer Service Administrator

    Cheltenham | £18000 per annum | From Randstad Business Support

    Insurance Customer Service Administrator Monday- Friday Permanent Location Gloucestershire Salary £18,000 per annum A market leading business in the Insurance industry is currently recruiting an... Insurance Customer Service Administrator to support their team in Gloucestershire. This is a great opportunity for a forward thinking, professional Insurance Customer Service Administrator. Key ... candidates with a minimum of 2 year's Customer Service administration experience, preferably gained from within the Insurance industry. To apply, or to find out more information, please click on one ... working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become. This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service...

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  4. Customer Services Manager - Insurance

    Manchester | £35000 - £50000 per annum + benefits | From Sanderson

    Towergate Customer Services Manager You will be responsible to the Customer Service Director for the development and performance of all service staff within the business, providing... management and direction to the service team and leadership and motivation in achieving customer service targets. You will ensure the renewal cycle is adhered to and encourages the creation ... performance is another key part to this role. You will also develop effective customer service strategies that support company goals, targets and objectives. Key Skills & Experience required: * Experience of working within Insurance or Financial Services would be advantageous. * Exposure to working in a highly regulated environment is essential. * Excellent Communication and people skills * An...

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  5. Customer Service Advisor (Insurance / Retail)

    Leicester | Competitive | From Easyweb Recruitment

    Customer Service Advisor (Insurance / Retail) Our client is keen to hear from candidates who have strong people skills - you do not have to have gained this in a call centre environment. ..., Jewellery, Customer Service Advisor, Loss Adjusting, Contact Centre, Fashion, Claims Consultant, Case Handler, Settlements, Customer Service, Insurance Services, Loss Adjuster, Call Centre, Administrator ... role. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor-Insurance--Retail_job60683725 ... , dedicated and driven Claims Handler to join their Insurance Services within their Head Office in Leicester.  The Claims Handler role is challenged to handle insurance jewellery and watch replacement claims...

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  6. Insurance Customer Services Account Handler

    Stevenage | £18000 - £22000 per annum | From Kelly Services

    My Client is a highly respected national broker who is going through some exciting expansion at present and cover a very niche market.   As a result they are looking for someone with a year`s... minimum insurance experience to join the team as a Customer Service Handler.   This is a very varied role and a typical day and would see a very all round role including   Mid Term Adjustments ... believer in Treating customers fairly.   Further responsibilities include   To assist and carry out insurance administration as required. To provide day-to-day servicing, and administration of Clients ... Spencer Cox to discuss this opportunity.   This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Services-Account-Handler_job60611002 ...

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  7. Customer Service Representatives - General Insurance

    Newcastle Upon Tyne | - £17k-£18k | From Tesco Bank

    Customer Service Representatives - General Insurance Full Time or Part Time Evenings & Weekends Full time: 36 hours per week rotational shift pattern covering the hours of 8am to 9pm... here when it matters. That's why you'll deliver a first class experience to customers, by identifying insurance products and solutions that are right for them through inbound sales and service calls. You'll bring your strong communication and customer service skills - preferably from a contact centre or sales background. Every time, you'll naturally go the extra mile. In return, we'll be as ... job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Representatives---General-Insurance_job60621797 ...

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  8. Customer Services Administrator - HOME INSURANCE

    Richmond, Surrey | £17000 - £22000 per annum | From Supreme Recruitment

    Well established expanding corporation is seeking a CUSTOMER SERVICES ADMINISTRATOR Job Role: Reporting to the Operations Manager, you will be responsible for providing a first class customer... service, duties will include but not be limited to: Marketing insurance products pr to general public via inquiries interest Dealing with customer letters and telephone calls Dealing with and to organise mid-term adjustments Issuing new Policies Dealing with renewals Generating new business via telephone, mail shots, email and fax. Organise incentive schemes for customers and clients ... from the Richmond upon Thames will be given a priority. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services-Administrator---HOME-INSURANCE_job60610824 ...

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  9. Customer Service / Sales - Insurance

    St. Ives, Cambridgeshire | £14000 - £23000 per annum | From Gerrard White

    Customer Service and Sales Representatives Salary: £15,000 (dependant on experience) + Commission = £23,000 OTE St. Ives Do you have customer service experience? Do you want a long term career... or customer service environment - Previous sales experience - Basic knowledge of insurance products and principles - Upselling of products to existing clients The ideal candidate will have experience working in a high volume call centre and will possess great customer service skills, a strong work ethic and clear and professional telephone manner. If you have experience handling calls and also ... and are accredited to deliver internationally recognised qualifications to their staff. Due to their expansion, they are now looking for driven individuals to join their Sales and Customer Service Team...

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  10. Insurance Customer Service- All backgrounds considered

    Cheltenham | £16000.00 - £17000 per annum + Benefits + bonus | From IPS Group

    This is a unique opportunity to use your customer service experience to begin a long term career within the insurance industry in this busy Cheltenham office. In this fast paced and lively... environment you will act as the first point of contact dealing with new business quotations, mid term adjustments, policy renewals and customer queries. You will provide an excellent level of customer service building a rapport and developing long term relationships to increase cross selling opportunities for other products. To be considered you must have previous customer service experience ... -Customer-Service--All-backgrounds-considered_job60646034 ...

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The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.

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