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Insurance Customer Service Jobs

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  1. Customer Service - Insurance

    Birmingham | From £16,000 to £18,000 per annum | From Resonate

    Our client, a world-renowned company, is now recruiting 7 customer service / insurance advisors into their growing team in Birmingham. Successful candidates will be processing insurance claims... whilst delivering the highest level of customer service. Previous telephone-based customer service is essential and experience working in an insurance environment is an advantage, though not essential. The Role: Customer Service / Insurance Handling Start Date: 17th November Location: Birmingham International Salary: £16k-£18k (depending on experience) Hours: Shift rotation, Monday-Friday 8am - 8pm, 1 in 5 Saturdays 8am - 4pm. Skills and Key Competencies · Prove excellent customer service experience · Ability to...

  2. Insurance Customer Service Administrator - Commercial Insurance

    Cambridge | From £17,500 to £22,000 per annum | From Coast Specialist Recruitment

    We are currently working with one of the premier brokers in Cambridgeshire. They are looking to recruit a Customer Service Administrator to join their Corporate team and will consider someone on a.../Insurance-Customer-Service-Administrator---Commercial-Insurance_job60957851 ... full or part time basis. Job Profile: An administrative role within a small team, working in tandem with a team of Commercial Insurance Account Handlers, to provide quick accurate responses to my clients business clients.  Core duties, reporting to a Team Leader, include:- The checking of technical Insurer documentation for a range of Commercial Insurance Policies along with...

  3. Insurance Customer Service Advisor

    Surbiton | From £18,000 to £20,000 per annum | From Coast Specialist Recruitment

    My client are an independent Insurance Brokers who deal with Personal Lines and Commercial Insurance risks. They are currently looking for one person to join their Customer Service Department.... insurance policies. Liasing with insurance companies. General Office duties. If you wish to discuss this role in more detail, please contact Kieran Boyle at Coast Specialist Recruitment. This job was originally posted as ... To be considered for this role you must have a minimum of 6 months household or motor insurance experience. Salary Banding £18,000 - £19,000 p/a - Monday to Friday - Shifts 9.00am to 5.30pm 9.30am...

  4. Customer Service Administrator (Insurance)

    Hook, Hampshire | £16000 - £19000 per annum + excellent benefits | From Resource Management Ltd

    Customer Service Administrator (Insurance) Overview: Our market leading insurance client are looking to recruit an Customer Service Administrator (Insurance) to join their highly... successful organisation. The Customer Service Administrator (Insurance) will be responsible for the administration and relationship management for Group Business; providing a quality service to both internal and external customers. Experience Required: Excellent communication skills, both written and verbal A good telephone manner A well organised and pro-active approach to work Solid ... was originally posted as ...

  5. Insurance Customer Service Advisor

    St. Albans | £16000 - £18000 per annum | From MW Appointments.

    We have a fantastic opportunity to join one of the UK's leading Insurance Brokers, providing commercial insurance solutions to businesses and private clients throughout the UK. They are actively... vacancy. This job was originally posted as ... seeking to expand their Customer Service Dept. by hiring a customer focused individual to join the Service Centre Team. * Building and maintaining strong relations with clients in order to retain and grow business within the Insurance Portfolio * Service clients via inbound and outbound calls * Ensure FCA regulations are adhered to in order to ensure the highest level of compliancy * Act as...

  6. Insurance Customer Service Advisor

    Romford, Essex | £13000 - £16500 per annum + Bonus | From Select Appointments East Anglia

    CUSTOMER SERVICE ADVISER UP TO £16,500 Plus additional Bonus payments available monthly Our client a busy, established, professional Insurance Brokers is looking for an experienced Motor or... Household Insurance Customer Service Advisor to handle customer enquiries regarding mid term insurance quotations and amendments to existing customer policies. The Customer Service Adviser role ... . Requirements for the Customer Service Adviser role: Proven track record in dealing with motor and/or household insurance Focus on customer care and excellent communication skills are essential ... ...

  7. Insurance Customer Service Advisor

    Redhill, Surrey | From £16,000 to £18,500 per annum | From Plan Ahead Recruitment

    We have a fantastic opportunity for a Customer Service Advisor to join an Insurance company based in Redhill. Our client are a specialist in their profession and have been established since 1983.... They hold Customer service as key to their success and are now looking for an advisor to join their team as soon as possible. The role  As part of a small friendly team, the successful applicant will provide high levels of customer service to insurance customers, in line with regulatory guidelines.  Duties include: Receiving and responding to incoming calls from existing and potential ... that is interested in this role should apply with immediately.  This job was originally posted as ...

  8. Customer Service Advisor (Insurance)

    Leeds | £16,000 per annum | From Headway Recruitment

    Our client based in North Leeds are looking for a Customer Service Advisor to join their already well established team ideally with an immediate start. Full time hours working Monday to Friday 9.00... to 5.30 pm Previous Customer Service experience working either in Insurance/Customer Service will be ideal for this role. Dealing with inbound calls regarding insurance queries, mid term adjustments ... also involve face to face to customer service. Processing Direct Debit defaults to ensure clients are up to date with payments and dealing with cancellations and debts. This job was originally posted as ...

  9. Customer Service - Insurance Sales Representative

    Milton Keynes | Up to £18,000 per annum + bonus | From Mansion House - Fareham

    This is a fantastic opportunity for someone to join a successful, highly reviewed and growing business. Our client has an urgent requirement for customer service and sales representatives to join..., the passion to succeed and who want a career! This job was originally posted as ... their New Business, Renewals and Aggregator teams. You will be responsible for retaining existing customers by assisting them to obtain quotations and policies for various insurance products, through inbound, outbound calls and online communication, providing a high level of customer service. All leads are warm so there will be no cold calling! You must feel comfortable handling high volumes...

  10. Customer Service - Insurance Renewals

    Milton Keynes | Up to £18,000 per annum + bonus | From Mansion House - Fareham

    Our client has an urgent requirement for four Customer Relations Experts, to join their Renewals team (starting in November). You will be responsible for retaining existing customers by assisting... them to obtain quotations and policies for various insurance products, through inbound, outbound calls and online communication, providing a high level of customer service. You must feel comfortable handling high volumes of outbound calls, closing sales using a consultative and confident approach. The successful candidates will have a creative, dynamic and smart approach to sales; be ... /Customer-Service--Insurance-Renewals_job60928016 ...

The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.


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