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  1. Customer Service - Insurance

    Birmingham | From £16,000 to £18,000 per annum | From Resonate

    Our client, a world-renowned company, is now recruiting 7 customer service / insurance advisors into their growing team in Birmingham. Successful candidates will be processing insurance claims... whilst delivering the highest level of customer service. Previous telephone-based customer service is essential and experience working in an insurance environment is an advantage, though not essential. The Role: Customer Service / Insurance Handling Start Date: 17th November Location: Birmingham International Salary: £16k-£18k (depending on experience) Hours: Shift rotation, Monday-Friday 8am - 8pm, 1 in 5 Saturdays 8am - 4pm. Skills and Key Competencies · Prove excellent customer service experience · Ability to...

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  2. Insurance Customer Service Advisor

    Surbiton | From £18,000 to £20,000 per annum | From Coast Specialist Recruitment

    My client are an independent Insurance Brokers who deal with Personal Lines and Commercial Insurance risks. They are currently looking for one person to join their Customer Service Department.... insurance policies. Liasing with insurance companies. General Office duties. If you wish to discuss this role in more detail, please contact Kieran Boyle at Coast Specialist Recruitment. This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60857321 ... To be considered for this role you must have a minimum of 6 months household or motor insurance experience. Salary Banding £18,000 - £19,000 p/a - Monday to Friday - Shifts 9.00am to 5.30pm 9.30am...

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  3. Motor Insurance Customer Service Adviser

    London | plus £6-10k bonus | From Interaction - Romford

    Motor Insurance Customer Service Adviser My client specialises in Motor Insurance and they are currently looking for a Customer Service Adviser to join their Call Centre team in Romford You... will have a proven track record in Sales or Customer Service AND Motor Insurance experience within a call centre environment. You will be answering inbound calls from customers who have queries about their policy and you will deliver accurate and informative mid-term insurance quotations and amendments to existing policies. You will liaise with insurers regarding underwriting terms ... apply for this role online and if shortlisted you will be contacted. This job was originally posted as www.totaljobs.com/JobSeeking/Motor-Insurance-Customer-Service-Adviser_job60727593 ...

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  4. Insurance Customer Service Advisor

    St. Albans | £16000 - £18000 per annum | From MW Appointments.

    We have a fantastic opportunity to join one of the UK's leading Insurance Brokers, providing commercial insurance solutions to businesses and private clients throughout the UK. They are actively... vacancy. This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60920144 ... seeking to expand their Customer Service Dept. by hiring a customer focused individual to join the Service Centre Team. * Building and maintaining strong relations with clients in order to retain and grow business within the Insurance Portfolio * Service clients via inbound and outbound calls * Ensure FCA regulations are adhered to in order to ensure the highest level of compliancy * Act as...

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  5. Insurance Customer Service Advisor

    Romford, Essex | £13000 - £16500 per annum + Bonus | From Select Appointments East Anglia

    CUSTOMER SERVICE ADVISER UP TO £16,500 Plus additional Bonus payments available monthly Our client a busy, established, professional Insurance Brokers is looking for an experienced Motor or... Household Insurance Customer Service Advisor to handle customer enquiries regarding mid term insurance quotations and amendments to existing customer policies. The Customer Service Adviser role ... . Requirements for the Customer Service Adviser role: Proven track record in dealing with motor and/or household insurance Focus on customer care and excellent communication skills are essential ... www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60856369 ...

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  6. Insurance Customer Service Advisor

    Redhill, Surrey | From £16,000 to £18,500 per annum | From Plan Ahead Recruitment

    We have a fantastic opportunity for a Customer Service Advisor to join an Insurance company based in Redhill. Our client are a specialist in their profession and have been established since 1983.... They hold Customer service as key to their success and are now looking for an advisor to join their team as soon as possible. The role  As part of a small friendly team, the successful applicant will provide high levels of customer service to insurance customers, in line with regulatory guidelines.  Duties include: Receiving and responding to incoming calls from existing and potential ... that is interested in this role should apply with immediately.  This job was originally posted as www.totaljobs.com/JobSeeking/Insurance-Customer-Service-Advisor_job60900672 ...

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  7. Customer Service Advisor (Insurance)

    Leeds | £16,000 per annum | From Headway Recruitment

    Our client based in North Leeds are looking for a Customer Service Advisor to join their already well established team ideally with an immediate start. Full time hours working Monday to Friday 9.00... to 5.30 pm Previous Customer Service experience working either in Insurance/Customer Service will be ideal for this role. Dealing with inbound calls regarding insurance queries, mid term adjustments ... also involve face to face to customer service. Processing Direct Debit defaults to ensure clients are up to date with payments and dealing with cancellations and debts. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor-Insurance_job60830425 ...

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  8. IT Customer Service Representative - Insurance

    Croydon, Surrey | £70.00 - £100.00 per day | From Experis Ltd

    IT Customer Service Representative / GBP 70 / GBP 100 Per Day / Contract / 6 Months Insurance / Croydon My client is a leading global insurance organisation in need of multiple talented IT... insurance experience on 0203 122 0326 The succesful IT Customer Service Representative will assist multinational network partners with the account servicing, structuring and account issue resolution ... Customer Service Representative Job Requirements: knowledge of multiline Commercial insurance, including multinational and risk management programs (including captives and reinsurance) preferably ... a perfect match for this IT Customer Service Representative with insurance experience on 0203 122 0326 This job was originally posted as www.cwjobs.co.uk/JobSeeking/IT-Customer-Service-Representative...

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  9. Customer Service Support Executive - Insurance

    Hungerford, Berkshire | £18000 - £20000 per annum | From Adecco Group

    Fantastic opportunity to join a well established company based in Hungerford. Our client who is a market leader within the insurance industry is looking for a Customer Service Support Executive... to join their team on a permanent basis and paying up to £20k. As the Customer Service Support Executive you will be responsible for providing support and assistance to the insurance account ... duties The ideal candidate: *Educated to a graduate level or equivalent *Have a sales background *Experience in Customer service *Experience in insurance policies *Previous administration skills *Excellent customer service skills *Methodical, conscientious approach. *Self motivated *Enthusiastic Company benefits include: *Full on the job training *Progression opportunities Do you have...

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  10. Customer Service Team Leader INSURANCE

    Harlow | £25000 per annum | From BROOK STREET BUREAU - Harlow

    I am looking for a Team Leader, who has managed a small team in a insurance industry background, If you have a compliance background in customer service and are used to working with FCA &... ombudsman this was be an advantage. The role is Monday to Friday 9am until 5:30pm with a rota based system for half a day Saturday once a month 9:00am - 12:30pm This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Team-Leader-INSURANCE_job60852217 ...

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The insurance industry arranges policies that cover everything from cars to houses. Customer service in the insurance industry would be an exciting area as it involves dealing with customer problems or offering them better deals than the competition.

Who can I work for?

The insurance industry covers a wide range of areas including car, mobile phones and employer insurance. Any company that offers insurance has a customer service arm.

Where and when can I work?

Normal working hours are between 9-5:30 Monday to Friday but this can extend into evenings and weekends. Opportunities are available across the country but will probably be more numerous in cities.

What can I earn?

Earnings do depend on your experience but a trainee salary can start at around £11,000.

What are the benefits?

Working in customer service for the insurance industry will always be busy and interesting. You would also be working as part of a team where you can make good friends.

Are there chances of promotion?

Moving up the career ladder does depend on your experience and the size of the firm you work in.

What will I be responsible for?

You will be responsible for resolving customer issues, providing product information, responding to enquiries and keeping records of customer interactions.

Do I need any experience?

Experience of the insurance industry is sought after but the only educational requirements are GCSEs.

What attributes are needed?

Excellent people skills, flexibility and having a natural ability to sell or promote help in the insurance industry.

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