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  1. Customer Advisor - Financial Services

    Poole | £9.00/hour Benefits | From Rubicon People

    Customer Service, Poole £9 per hour temp-perm Our client is looking for Customer Service Advisors to join there offices in Poole. This will be a long term temporary position to work for a... office based customer service and administration experience ideally in the Financial Services. If you would like to work in the financial services for a highly reputable organisation that have been ... global, well known company within the Financial Services Industry. There will also be the opportunity to be taken on permanently. As part of the Securities Servicing team you will be to dealing with customers high value transactions and investigating into customer accounts, trust accounts and daily security positions. It will also be required to deal with internal & external enquiries by...

  2. Customer Service / Administrator (Financial Services)

    Manchester | Competitive | From Easyweb Recruitment

    Customer Service / Administrator (Financial Services)  Salary: £Competitive depending on experience  Location: Manchester  Hours: 8.45am- 5.15pm Monday to Friday.  Looking for a new role in a... and this is reflected in our strong guiding principles.  You may have experience of the following: Client Service Executive, Customer Service Executive, Customer Support, Account Executive, Financial ... . This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--Administrator-Financial-Services_job62456079 ... growing and developing business? Our client could have just the opportunity for you. They are currently looking for talented Customer Service Administrators to join our expanding Customer Services...

  3. Customer Service / Administrator (Financial Services)

    Manchester | | From AJ Bell

    Customer Service / Administrator (Financial Services) Salary: £Competitive depending on experience Location: Manchester Hours: 8.45am- 5.15pm Monday to Friday. Looking for a new role in a... is reflected in our strong guiding principles. You may have experience of the following: Client Service Executive, Customer Service Executive, Customer Support, Account Executive, Financial ... growing and developing business? AJ Bell could have just the opportunity for you. We are currently looking for talented Customer Service Administrators to join our expanding Customer Services Teams ... and Dealing Accounts. The service we provide to our customers is key to our success; as such we are looking for people who have a genuine passion for customer service. Day to day responsibilities will...

  4. Customer Service Advisor - financial services

    Leicester | £15000 - £17000 per annum + Free Parking | From Office Angels

    We have a fantastic opportunity for an experienced Customer Service Advisor to join a company who is looking at investing time and training into developing you as an individual and offering you a... career path into financial services As the Customer Service Advisor you will join a company that is well established and has a growth plan in place, you will receive direct support and training from your Manager along with additional support from your co workers. As the Customer Service Advisor you must have experience in customer focused roles and have a real passion for exceeding ... . The Adecco Group UK & Ireland is an Equal Opportunities Employer. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor---financial-services_job62590565 ...

  5. Customer service advisor / financial services

    Bristol | £15000 per annum + PROGRESSION | From Red Recruitment

    Would you like to work for one of the leading financial services companies in the UK? With over 15,000 employees worldwide this well founded and diverse company is seeking individuals who share... originally posted as www.totaljobs.com/JobSeeking/Customer-service-advisor--financial-services_job62491790 ... the same passion in customer service. Whether you have worked in retail, hospitality or any customer service based role, this could be your next career step! The Role; Working in a fast paced and professional inbound contact centre environment. Providing a strong contribution toward the overall team objectives Delivering a high quality of customer service with the aim of ensuring high...

  6. Customer Service Representative - Financial Services

    Basingstoke | £18,000 plus £1250 bonus | From WB Employment Ltd

    JOB TITLE: Customer Service Representative - Business to business financial services THE COMPANY: Our client is part of one of the largest European banks. They have almost 40 years'... in a Customer Service or administration position and you are now looking to build a career with a 'blue chip' that can offer you the support and development you require. MAIN ACTIVITIES / TASKS * Respond to all customer telephone enquiries in a friendly, efficient and timely manner. * Manage the Customer Services Email Inboxes and respond to enquires in a professional, efficient ... Services Manager to fulfil strict Service Level Agreements.. * Complete administration of all manual / consolidated invoices to Customers. REQUIRED EXPERIENCE * Excellent communication skills...

  7. Customer Service Advisor - Financial Services

    Manchester | £15000/annum | From Resonate RSE

    Our client is now seeking 5 inbound Customer Service Advisors with experience within financial services to join their team in fantastic city centre offices. The company is a huge market leader and... offers job security and career progression. The role is taking inbound calls from existing users of the company’s product who require assistance. This could be anything from general enquiries about the products and services offered to transactional help - updating customer details, providing information, and taking payments. Candidates must have 6 months’ experience in a customer service environment and will be expected to take a DBS check before starting the role. Working hours: 40 hours per week, Monday to Saturday, shifts between 8am-8pm weekdays and between 8am-5pm...

  8. Customer Service Advisor - financial services

    Leicester | £15000 - £17000/annum Free Parking | From Office Angels

    We have a fantastic opportunity for an experienced Customer Service Advisor to join a company who is looking at investing time and training into developing you as an individual and offering you a... career path into financial services As the Customer Service Advisor you will join a company that is well established and has a growth plan in place, you will receive direct support and training from your Manager along with additional support from your co workers. As the Customer Service Advisor you must have experience in customer focused roles and have a real passion for exceeding a customers expectations. As the Customer Service Advisor your roles duties are listed below. * Deal with all customer service escalations on all levels by phone and email * Perform or delegate where...

  9. Customer Services Manager - Financial Services

    Bromley | £27000 - £35000/annum to £35000 | From Jobfinders Recruitment Limited

    Customer Services Manager/Client Services Manager/Supervisor/Assistant Manager/Bromley/£35k Due to promotion, we are currently looking for a Customer Services Manager to join their team - working... experience gained from a similar role, perhaps a call centre, financial services or similar - but training will be given on their products but what is absolutely essential is the managing of teams - 1 ... effectively ie holidays, sickness, planning, training, health and safety etc. Proactively look for ways to change the team and optimise both performance and service Legal, Regulatory and Compliance: Ensure adherence to all FCA regulations Comply with internal Fair Policy at all times Quality of Services: Ensure the team constantly met or exceed team SLA's Monitor effectiveness of working...

  10. Customer Account Manager (Financial Services)

    Marlow | - £17k | From Adecco

    Do you like working in fun, friendly, independent environments? Have you got fantastic Customer Service skills that deserve to be rewarded? Are you looking to part of a rapidly growing,... services company is looking for an enthusiastic Customer Service candidate to join their thrilling team. The purpose of this brilliant position is to maximise business opportunity. Duties: *Provide an excellent customer service to all customers by phone and email *Generate business through quality Customer Service *Explain great services and products the company provide to Customers ... *Full Driving Licence to enable travel when necessary This role would suit a candidate who comes from *Retail Banking *Loan *Mortgage *Financial Services *Insurance *Pension However...

  11. Customer Service Representative - Financial Servic

    Basingstoke | - £18k | From WB Employment

    JOB TITLE: Customer Service Representative ? Business to business financial services THE COMPANY: Our client is part of one of the largest European banks. They have almost 40 years'... in a Customer Service or administration position and you are now looking to build a career with a ?blue chip? that can offer you the support and development you require. MAIN ACTIVITIES / TASKS * Respond to all customer telephone enquiries in a friendly, efficient and timely manner. * Manage the Customer Services Email Inboxes and respond to enquires in a professional, efficient and timely ... external agencies. * Build strong working relationships with key business partners to help support and grow the reputation and success of our business. * Work within the team and the Customer Services...

  12. Customer Service Representative - Financial Servic

    Basingstoke | - £18k | From WB Employment

    JOB TITLE: Customer Service Representative ? Business to business financial services THE COMPANY: Our client is part of one of the largest European banks. They have almost 40 years'... in a Customer Service or administration position and you are now looking to build a career with a ?blue chip? that can offer you the support and development you require. MAIN ACTIVITIES / TASKS * Respond to all customer telephone enquiries in a friendly, efficient and timely manner. * Manage the Customer Services Email Inboxes and respond to enquires in a professional, efficient and timely ... external agencies. * Build strong working relationships with key business partners to help support and grow the reputation and success of our business. * Work within the team and the Customer Services...

  13. Customer Service Representative - Financial Servic

    Bristol | - £16k | From WB Employment

    JOB TITLE: Customer Service Representative – Business to business financial services THE COMPANY: Our client is part of one of the largest European banks. They have almost 40 years'... in a Customer Service or administration position and you are now looking to build a career with a ‘blue chip’ that can offer you the support and development you require. MAIN ACTIVITIES / TASKS • Respond to all customer telephone enquiries in a friendly, efficient and timely manner. • Manage the Customer Services Email Inboxes and respond to enquires in a professional, efficient and timely ... external agencies. • Build strong working relationships with key business partners to help support and grow the reputation and success of our business. • Work within the team and the Customer Services...

  14. Customer Service Representative - Financial Servic

    Bristol | - £18k | From WB Employment

    JOB TITLE: Customer Service Representative – Business to business financial services THE COMPANY: Our client is part of one of the largest European banks. They have almost 40 years'... in a Customer Service or administration position and you are now looking to build a career with a ‘blue chip’ that can offer you the support and development you require. MAIN ACTIVITIES / TASKS • Respond to all customer telephone enquiries in a friendly, efficient and timely manner. • Manage the Customer Services Email Inboxes and respond to enquires in a professional, efficient and timely ... external agencies. • Build strong working relationships with key business partners to help support and grow the reputation and success of our business. • Work within the team and the Customer Services...

  15. Customer Service Advisors X2 - Financial Services

    Epsom, Surrey | - £18k-£21k | From Coast Specialist Recruitment

    We are currently working with a highly professional and friendly financial services company based in Epsom. Due to expansion, they are seeking 2 experienced Customer Service Representative. Your... role will be servicing existing customers with regard to their accounts. The call volume will be high with inbound calls, providing first class service with the ability to show a "Customer Comes First" focus. You will need to have excellent communication skills with the ability to build a rapport with internal and external customers. The ability to work as part of a team is essential. To be considered for these roles, you must also have experience gained in a Customer Service role within Banking or Financial Services. This is a great opportunity for career progression...

  16. Customer Services Specialist - Financial Services

    Swindon, Wiltshire | 19999 | From One Technologies International

    Customer Service Specialist - Financial Services - required in Swindon, Wiltshire, offering a salary of £19,360 per annum. We are looking for people-orientated individuals who have... Technologies International is a financial services internet marketing company that provides its customers with financial management solutions. With consistent growth over the past several years One ... excellent interpersonal skills and a natural flair for customer service to work as part of our new team based in Swindon. Our Customer Service Specialist's, will have a strong sense of ownership ... the UK market opening our first international office in Swindon. As part of this expansion we are looking for a number of motivated Customer Service Specialists with at least 6 months Customer...

  17. Customer Services Specialist - Financial Services

    Swindon | £19360 to £19360 per annum | From hiredonline SDA Account

    Customer Service Specialist - Financial Services - required in Swindon, Wiltshire, offering a salary of £19,360 per annum. We are looking for people-orientated individuals who have excellent... International is a financial services internet marketing company that provides its customers with financial management solutions. With consistent growth over the past several years One Technologies has ... interpersonal skills and a natural flair for customer service to work as part of our new team based in Swindon. Our Customer Service Specialist's, will have a strong sense of ownership ... market opening our first international office in Swindon. As part of this expansion we are looking for a number of motivated Customer Service Specialists with at least 6 months Customer Service...

  18. Customer Services Specialist - Financial Services

    Swindon, Wiltshire | | From hiredonline

    Customer Service Specialist - Financial Services - required in Swindon, Wiltshire, offering a salary of £19,360 per annum. We are looking for people-orientated individuals who have excellent... interpersonal skills and a natural flair for customer service to work as part of our new team based in Swindon. Our Customer Service Specialist's, will have a strong sense of ownership and have a passion for delivering a first class customer experience. In return, they receive a salary of £19,360 (which includes £1,760 OTE bonus), plus employee benefits package. Our client is a financial services internet marketing company that provides its customers with financial management solutions. With consistent growth over the past several years our client has over 1.2m customers in the US...

  19. Administrator – Customer Services Team (Financial Services)

    Tunbridge Wells | Competitive | From Easyweb Recruitment

    Administrator – Customer Services Team (Financial Services)  Our client is one of the UK’s largest providers of online investment platforms and stockbroker services. With more than 104,000... strong guiding principles.  You may have experience of the following: Administrator, Customer Service, Finance, Admin Assistant, Administration, Financial Services, Stockbroking, Finance Administrator ... gladly accept all applications. This job was originally posted as www.totaljobs.com/JobSeeking/Administrator--Customer-Services-Team-Financial-Services_job62403866 ... the opportunity for you. They are currently looking for talented Administrators to join their expanding Customer Services team. As an administrator you will ensure the smooth processing of stock broking back...

  20. Senior Customer Service Manager - Financial Services

    East Anglia | £40k - 55k per year + Benefits | From CALL CENTRE ASSOCIATES

    Location Norwich – East Anglia Salary ·         £40’000 - £55’000 per annum ·         Performance Related Bonus ·         Fantastic Benefits Package Overview My client is a leading... financial services organisation who are currently experiencing a period of growth and as such require a senior customer service manager to join their growing customer service department ... who have been successful and they will be notified within 3 working days. This job was originally posted as www.totaljobs.com/JobSeeking/Senior-Customer-Service-Manager---Financial ... class customer service.  This is a leadership role and ensuring the continual development of the team is critical. What’s The Role? You will be responsible for the following – ·        Drive, coach...

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

What can I earn?

The starting salary for a financial services customer advisor is anywhere between £12,000 and £18,000 a year. You could look to earn around £30,000 in supervisory and managerial positions.

What are the benefits?

You may earn commission if you are required to sell products, such as life insurance, as part of your role. You could also enjoy subsidised mortgages, loans, pensions, shares and insurance.

Are there chances of promotion?

With experience, you could progress to become a team leader, supervisor or manager. You could also specialise in a particular area, such as mortgages, and go on to further training in that discipline.

What will I be responsible for?

You will be processing payments and withdrawals, answering customer questions, maintaining accurate records, promoting financial products and services, handling complaints or escalating them to senior staff members plus handling administrative processes.

Do I need any experience?

It's extremely useful to have computer skills and experience of customer service, cash handling or office work. Employers will usually ask for a good standard of general education, and good GCSE grades including English and maths are an advantage.

What attributes are needed?

Excellent communication, computer and numeracy skills plus the ability to stay calm under pressure is beneficial. You will also need to demonstrate a keen eye for detail and the ability to work to targets and deadlines.