Job Listings

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

We currently have a great selection of financial customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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financial customer service jobs

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  1. Customer Services Manager - Financial Services

    Berkshire | Up to £55,000 + Excellent Benefits | From CBC Recruitment Solutions

    Customer Services Manager - Financial Services Berkshire Up to £55,000 (DOE) + Benefits A large Financial Services Institution my client is currently seeking an experienced hands on... will suit a senior customer service / operations professional with a background in Financial Services. ... Customer Services Manager to build and develop a new team. The role requires a candidate with well-developed customer service and management skills to train and develop the team responsible for outbound calls to existing customers promoting and introducing other business services. Use data to segregate, analyse and interrogate the customer base to identify opportunities for Business Banking...

  2. Customer Service Apprenticeship- Financial Services

    Chelmsford | 12500.0000 | From Objective People

    We are currently seeking confident and professional individuals who possess excellent communication skills to work with our Large Financial Services Client based in Chelmsford. We currently have... opportunities for recent school and college leavers to begin a career within Financial Services. This is a telephone based role providing customer service in relation to financial products You must hold qualifications GCSE grade C in English and Maths or be educated to a higher level (i.e. BTEC or A level) Must be available to start on 6th March 2017. For more details please apply. ...

  3. Customer Service Professional - Financial Services

    Crawley | 18000.0000 | From First Recruitment Services Limited

    My client is seeking a Customer Service Representative to join their new and exciting customer service department within the Financial Services Industry. The ideal candidate will have a proven... track record within Financial Services, previously having worked in a customer service role. The key focus of this role is to demonstrate a willingness to work hard and eagerness to develop your ... administration is highly desirable If you have a solid background in customer services with a strong financial services knowledge this could be the next step for you. First Recruitment Services are ... the customer service team and line manager to ensure the department as a whole is providing a quality service. Working Hours: Monday to Friday 9 am - 5:30 pm Salary : £18,000 - £23,000 DOE Key Duties...

  4. Customer Service - Financial Services

    Leeds | 17000.0000 | From Parallel Group

    Salary of £17000 - £18500. Our client, based in Leeds, are looking for a talented Financial Customer Service Associate to join their exciting, progressive company. They are looking for driven... candidates who are able to work as part of a successful team. This role would suit candidates from an insurance, financial services or investment background. As well as any other industry that is heavily regulated. Successful candidates will be able to demonstrate the following skills: Answer enquiries whether received by telephone or e-mail. Carry out identity verification checks Seek to provide the broadest range of information Work towards Key Performance Indicators Keep customer records up to date Complaint handling and escalation ...

  5. Customer Services/Collections - Financial Services

    Watford | 20000.0000 | From Think Specialist Recruitment

    Think Specialist Recruitment have registered a great role for a Customer Service Advisor/Collections within Financial Services to join an expanding team. This is an exciting opportunity to join a...: Experience in a phone based customer service role is essential Experience within financial services Strong communications skills Work with great attention to detail Ability to handle sensitive ... and/or escalation to service manager or Compliance Team Completing courtesy calls to customers pre/post completion To carry out all actions in accordance with the firms’ policy and Service Level ... : administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. ...

  6. Customer Service Associates (Financial Services)

    Sutton | 21500.0000 | From Dimensions Specialist Recruitment

    We recruiting for a leading Investment Management organisation who are globally renowned for providing ongoing training, development and progressive career opportunities. Due to an increase in... in providing an outstanding customer service, gained within a corporate phone-based / call centre environment, or within a customer services related role, within the financial services, banking or ... business activity, they are now seeking a number of Client Service Associates. Opportunities exist on both 6 and 12 month fixed-term contracts and on a permanent basis. This division plays a large part in first line customer care, where the teams respond proactively to resolving incoming queries from both Independent Financial Advisers and direct customers. You will be fully responsible for...

  7. Customer Service Associates (Financial Services)

    Epsom | 21500.0000 | From Dimensions Specialist Recruitment

    We recruiting for a leading Investment Management organisation who are globally renowned for providing ongoing training, development and progressive career opportunities. Due to an increase in... in providing an outstanding customer service, gained within a corporate phone-based / call centre environment, or within a customer services related role, within the financial services, banking or ... business activity, they are now seeking a number of Client Service Associates. Opportunities exist on both 6 and 12 month fixed-term contracts and on a permanent basis. This division plays a large part in first line customer care, where the teams respond proactively to resolving incoming queries from both Independent Financial Advisers and direct customers. You will be fully responsible for...

  8. Customer Service Advisor - Financial Services

    Glasgow | 21000.0000 | From Diana Duggan UK Limited

    One of the 'Big Four’ Financial Services firms, is managing a regulation project, on behalf of a Bank. The client is seeking individuals to join the Initial Enquiries Team, which acts as a first... point of contact for customers; assisting with queries relating to the claim process. This position is an opportunity to manage your own workload, take ownership of queries, and provide a high level of customer service, within a dynamic and fast paced environment! Responsibilities: Respond to customer claim queries; liaising via written/email correspondence. Issue questionnaires to customers ... Provide wider team support. Work to deadlines. Requirements: Customer service/ administration experience Excellent verbal and written communication Attention to detail Problem solver Deadline...

  9. Customer Service Associates (Financial Services)

    Sutton | 21500.0000 | From Dimensions Specialist Recruitment

    We recruiting for a leading Investment Management organisation who are globally renowned for providing ongoing training, development and progressive career opportunities. Due to an increase in... already possess experience in providing an outstanding customer service, gained within a corporate phone-based / call centre environment, or within a customer services related role, within the financial services, banking or insurance sectors as full product training is provided . Additionally, it is also essential that you are someone who is able to manage their time in a productive manner ... business activity, they are now seeking a number of Client Service Associates. Opportunities exist on both 6 and 12 month fixed-term contracts and on a permanent basis. As one of the Associates...

  10. Customer Service Advisor - Financial Services

    Sheffield | 15850.0000 | From NRG PLC

    Our client, an international banking group based in Sheffield is recruiting Customer Service Specialists on a permanent basis. Interested candidates should be passionate about providing an excellent... quality of service, and possess solid customer service experience. The starting salary is between £15,850 - £18257 per annum dependent on experience with pay progression based on performance. What the role involves… ·Assisting customers who are experiencing financial difficulties and providing them with the best solution going forward ·Handling both inbound and outbound calls. ·Providing ... this role you'll be... ·Experienced in a customer service role, whether contact centre based or face to face ·Excellent verbal and written communication skills ·Ability to work effectively under...

  11. Customer Service Advisor Financial Services

    Maidenhead | 20000.0000 | From Adecco

    Do you have excellent verbal communication skills? Do you have great call handling skills? Previous experience of handling a large volume of incoming calls? Do you have experience working... within Financial Services? My client, a reputable, leading mortgage company based in Maidenhead, is looking for a Mortgage Application Assistant to join their team on a permanent basis ... in line with the Complaints Handling Procedures. - Maintain accurate file and data records. Experience & skills; - Previous experience in a Customer Service or Administration role - ideally financial services! - Mortgage experience an advantage. - Excellent call handling skills. - Good communication skills verbally. - Experience of handling large volumes of incoming calls in an...

  12. Customer Service Administrator (Financial Services)

    Bromley | 17000.0000 | From Assertive Solutions

    Our client is looking for an experienced Customer Services Administrator in their Administration Team, reporting to the Customer Services Manager. The purpose of the role is to provide... administrative support services for their customers and field force. The main functions of the role will include: • Day to day administration including: • Processing alterations to payment ... and disposal of documentation. Answering a variety of telephone calls into the Customer Services area which could relate to requests for information/policy adjustments, payment queries Candidates need to have the following knowledge, skills and experience: • Experience in customer service administration. • Excellent customer service skills and experience of providing customer service by...

  13. Customer Engagement Manager - Financial Services

    Berkshire | Up to £55,000 + Excellent Benefits | From CBC Recruitment Solutions

    Customer Engagement Manager - Financial Services Berkshire Up to £55,000 (DOE) + Benefits A large Financial Services Institution my client is currently seeking an experienced hands.... The role will suit a senior customer service / operations professional with a background in Financial Services. ... on Customer Engagement Manager to build and develop a Customer Engagement team. The role requires a candidate with well-developed customer service skills to train and develop the team responsible for outbound calls to existing customers promoting and introducing other business services. Use data to segregate, analyse and interrogate the customer base to identify opportunities for Business...

  14. Customer Analyst (retail financial services)

    London | + bonus + car allowance + benefits | From Send Resourcing

    Customer Analyst / Data Analyst Leading provider of retail financial services is recruiting a Customer Analyst to  support the leadership team with customer insight and analytics identifying... Customer Analyst your skills and experie nce will include: Experienced business analyst with track record in customer analytics and experience in retail financial services Knowledge of working ... key trends and opportunities in support of business objectives. As Customer Analyst key accountabilities include Defines and delivers strategic customer and channel analytics to support ... delivery of these Supports leadership team in strategic initiatives, including the development of new customer propositions and a deeper understanding of its customer base, to support a reduced dependency...

  15. Senior Customer Insight Analyst - Financial Services - Manchester

    Salford | £35,000-£45,000 | From Maclean Moore Ltd

    Senior Customer Insight Analyst - Financial Services Manchester - £35k-£45k + Bonus + Bens + Car Allowance MM.SJP. 896209 A market leading financial services organisation is looking to...: Customer Insight, Models, Business Intelligence, Analytical Packages, FCA Sector: Financial Services; Insurance Consultant: Samuel Johnson Maclean Moore Consulting Phone: ************* Email: ******************************* ... financial services company who are looking to rapidly expand their data science function. Candidates must have: - Experience in developing models (predictive and descriptive) using techniques ... recruit a Senior Customer Insight Analyst to identify, develop and test innovative strategies to improve the company performance of purchase or contingent portfolios. The Senior Customer Insight...

  16. Financial Customer Service Advisor

    Manchester | 17000.0000 | From Page Personnel Finance

    Financial Customer Service Advisor, Manchester, Finance, £17000 - £19000, Permanent Client Details A national not for profit organisation with a brilliant reputation and forward thinking senior... management structure. Description This Financial Customer Service Advisor is a newly created position due to increased demand on the Accounts department. You will be sat within the main Finance team and main duties will consist of; Be the first point of contact for enquiries through the customer services inbox & telephone Respond to requests for copy invoices / general enquiries for bank ... In order to apply for this position it is essential that you can display excellent customer service skills and it would be beneficial if you had an active interest in accounts/finance. Job Offer...

  17. Head of Customer Marketing (financial services)

    London | generous negotiable package c90k | From Send Resourcing

    Head of Customer Marketing Leading provider of retail and financial services is recruiting a Head of Customer Marketing to lead and change customer marketing.  With accountability for... improving customer consideration and conversion across direct communications channels, you will increase customer engagement, value and retention in support of business objectives and the company brand. financial services background desirable. As Head of Customer Marketing you will hold a senior marketing communications role in the business, and will have considerable influence over sizeable marketing budgets, be accountable for the delivery of stand-out customer campaigns that improve engagement whilst driving commercial returns and will provide internal expertise in data-driven...

  18. Head of Customer Marketing (financial services)

    London | 0.0000 | From Send Resourcing Ltd

    Head of Customer Marketing Leading provider of retail and financial services is recruiting a Head of Customer Marketing to lead and change customer marketing. With accountability for improving... customer consideration and conversion across direct communications channels, you will increase customer engagement, value and retention in support of business objectives and the company brand. Financial services background desirable. As Head of Customer Marketing you will hold a senior marketing communications role in the business, and will have considerable influence over sizeable marketing budgets, be accountable for the delivery of stand-out customer campaigns that improve engagement whilst driving commercial returns and will provide internal expertise in data-driven communications...

  19. Customer Insight Analyst - Financial Services

    | 20000.0000 | From in-pact consulting

    Due to continuing growth my client, a well known name in the financial services industry, currently seek a Research Executive to support the development of their communications and marketing... the production of communication materials including press releases, promotions and presentations. Applicants should have previous Customer Insight experience ideally from the financial services industry ... and possess excellent interpersonal skills. This is a great opportunity to join a blue chip financial services company in an important role which offers a great working environment and genuine prospects for...

  20. Digital, Financial Customer Services Advisor

    High Wycombe | 24000.0000 | From Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing

    THE COMPANY Global, sought after organisation that have a reputation of excellence encouraging development from within. THE LOCATION High Wycombe THE ROLE To provide the highest level of... Customer Advice and support to digital customer enquiries including general financial support advice To administer an effective supply and registration system via digital sales support Provide advice, web chat and email support for all digital customer enquiries. To be point of contact for digital customers Provide customer support relating to Finance applications and queries. Monitor settlement values Personal Specification: ?Strong customer service skills. ?Excellent telephone manner, detail conscious & accurate. ?Self-motivated / positive attitude. ?Good prioritisation and co...