Job Listings

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

We currently have a great selection of financial customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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financial customer service jobs

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  1. Customer Services Executive - Financial Services

    Borehamwood | £18 - £19K | From Contact Centre Recruitment Ltd

    Our client a well established financial services organisation are looking to recruit a number of Customer Services professionals to work within their busy contact centre. You must possess a proven... background within a customer service environment/call centre and be used to dealing with customers and dealing with customer queries. ...

  2. Customer Service Manager (Financial Services)

    Leek | £50000 - £60000 per annum | From James Wilcockson Associates Ltd

    Customer Service Manager (Financial Services) Leek - Salary £50k - £60k, 23 Days Holiday, Pension Scheme, Life Assurance, Voluntary Benefit Options including Child Care Vouchers, Share Save Scheme... & Holiday Buy An excellent opportunity has arisen for an experienced Customer Service Manager to work for a leading Financial Services company in the Leek area. The successful Customer Service ... leadership skills, ideally within financial services or banking, and have a genuine drive to succeed. As the Customer Service Manager you will be looking after a large team of Account Managers and Team ... Charlie. They will be more than happy to talk your through the role and answer any questions you have. Customer Service Manager (Financial Services), Leek - Salary £50k to £60k, 23 Days Holiday, Pension...

  3. Customer Service Manager (Financial Services)

    Leek | £50k - £60k pa | From James Wilcockson Associates Limited

    Customer Service Manager (Financial Services) Leek - Salary £50k - £60k, 23 Days Holiday, Pension Scheme, Life Assurance, Voluntary Benefit Options including Child Care Vouchers, Share Save Scheme &... Holiday Buy An excellent opportunity has arisen for an experienced Customer Service Manager to work for a leading Financial Services company in the Leek area. The successful Customer Service ... leadership skills, ideally within financial services or banking, and have a genuine drive to succeed. As the Customer Service Manager you will be looking after a large team of Account Managers and Team ... to maintain a high level of service for the customers - Promote training and development within team, creating an effective and focused working environment - Identify and support the resolution...

  4. Customer Service Advisor (Financial Management)

    Manchester | From £16,000 to £21,600 per annum | From Site Contract Personnel Limited

    Customer Service Advisor (Financial Management) Manchester £16,000-£18,000 + Service Related Bonus (c. £3600 per year) Overview My client, a nationally known and well... established Financial Solutions provider with an exceptional reputation in their market, is looking to recruit a Customer Service Advisor to join their team based in Manchester. Role Your role will be to speak to customers of the company who are currently using one of the company’s specialist Financial Solutions. You will perform general Customer Service duties, undertake in depth ... other solutions that best fit their needs. This is a highly sensitive and compliant role, and as such you will Treat all your customers fairly and adopt a customer focused attitude at all times...

  5. German Financial Customer Service Agents, Milton Keynes

    Milton Keynes | £18,990 plus company Benefits | From Corinium Language Associates Ltd

    We are recruiting for a German speaking Customer Service Representative to support German credit and debit card customers with a range of queries and problems with their cards on behalf of Deutsche... detail, but you don't need financial experience as full training will be given for the right person. Experience of customer service or work in a call centre is helpful but not essential. You do not need ... other similar roles with different shifts, and you could be considered for these roles as well. This is an exciting opportunity which will give you excellent financial and customer service experience ... company based in Milton Keynes. They work closely with a number of well-known financial institutions, processing and solving their customers' card payment queries. In this role you will be part...

  6. Trainer - Financial Customer Services

    Kings Hill, Kent | £23750/annum | From CV-Library

    You are experienced at delivery Customer Services training. You have an awareness of Fighting Financial Crime, covering Anti-Money Laundering guidelines and Operational Fraud. You possess... excellent communication skills. If this sounds like you and you are looking to build or develop your career in staff development, this would be a fantastic opportunity for you. Our client is very successful and one of Kent's leading employers. They are currently recruiting for a Trainer to help develop their Financial team on a PART TIME basis (25 hours per week) Please send your CV to apply for this role or call the office to discuss in more detail. PD Recruitment supports equal opportunities ...

  7. Customer Services - Complaints - Financial Services

    Bromley, Kent | £18000/annum Excellent benefits package | From CV-Library

    Customer Services/Complaints/Financial Services/£18000/Bromley/Beckenham Company Culture: Busy, friendly, supportive We are looking for a "Consultant" to join the busy Business Quality... Assurance team based within this business that operates in the Financial Services space. The team is responsible for the resolution of complains and fraud investigations using varying mediums of correspondence, working closely with the other business areas to provide the very highest level of customer services to the business, clients and their shareholders Your main responsibilities ... Essential Skills: - Previous experience of dealing with complaints - Excellent written and verbal communication skills - Intermediate Excel, Word and Outlook - Financial Services experience is...

  8. Customer Service Manager (Financial Services)

    Leek | £50000 - £60000/annum | From CV-Library

    Customer Service Manager (Financial Services) Leek - Salary £50k - £60k, 23 Days Holiday, Pension Scheme, Life Assurance, Voluntary Benefit Options including Child Care Vouchers, Share Save Scheme &... Holiday Buy An excellent opportunity has arisen for an experienced Customer Service Manager to work for a leading Financial Services company in the Leek area. The successful Customer Service ... leadership skills, ideally within financial services or banking, and have a genuine drive to succeed. As the Customer Service Manager you will be looking after a large team of Account Managers and Team ... to maintain a high level of service for the customers * Promote training and development within team, creating an effective and focused working environment * Identify and support the resolution...

  9. Customer Service Advisors - Financial Services

    Altrincham | £17000/annum £500-800+ per month bonus | From CV-Library

    Customer Service Advisors - PPI Claims £17,000 + £600-£800 per month bonus We are looking for Customer Service Advisors to join one of the leading Financial Claims Management companies in the... Customer Service Advisors with financial claims, PPI, PBA, Debt Management or broader Financial Services (Loans, Mortgages, Credit Cards or Banking) experience. The company: One of the original PPI claims / financial claims businesses in Manchester, founded in 2008. Large call centre with 80 Sales Advisors, 60 Customer Service Advisors and 100 back office administrators / claims processors ... environment. The role: This is all about giving high levels of customer service to customers who have made PPI or PBA claims through our client. You will help customers through the claims process...

  10. Customer Service Consultant - Financial Services

    Bournemouth | | From CV-Library

    Customer Service Consultant Bournemouth £18,300 starting salary (NO SHIFTS / NO SALES) Are you looking for a new and exciting role in the Financial Services sector with great work life... balance and training? Then this might just be the role for you! The opportunity We are currently looking for a Customer Service Consultant to work in our Life Insurance team based out ... SALES. As a Customer Services Consultant you will report to the Contact Centre Manager and work as part of a team to support the business by undertaking complex queries and questions about Life ... deal with any issues or questions and bring them to a satisfactory conclusion quickly and efficiently, in order to achieve a high level of customer service or liaise with the relevant parts...

  11. Customer Service Advisor (Financial Management)

    Manchester | £16000 - £21600/annum | From CV-Library

    Customer Service Advisor (Financial Management) Manchester £16,000-£18,000 + Service Related Bonus (c. £3600 per year) Overview My client, a nationally known and well... established Financial Solutions provider with an exceptional reputation in their market, is looking to recruit a Customer Service Advisor to join their team based in Manchester. Role Your role will be to speak to customers of the company who are currently using one of the company’s specialist Financial Solutions. You will perform general Customer Service duties, undertake in depth ... or any other solutions that best fit their needs. This is a highly sensitive and compliant role, and as such you will Treat all your customers fairly and adopt a customer focused attitude at all times...

  12. Customer Service Administrator - Financial Servic

    Basingstoke | - £18k-£20k | From CV-Library

    JOB TITLE: Customer Service Representative ? Business to business financial services THE COMPANY: Our client is part of one of the largest European banks. They have almost 40 years'... in a Customer Service or administration position and you are now looking to build a career with a ?blue chip? that can offer you the support and development you require. MAIN ACTIVITIES / TASKS - Respond to all customer telephone enquiries in a friendly, efficient and timely manner. - Manage the Customer Services Email Inboxes and respond to enquires in a professional, efficient and timely ... external agencies. - Build strong working relationships with key business partners to help support and grow the reputation and success of our business. - Work within the team and the Customer Services...

  13. Customer Service Team Leader (financial services)

    Bromley | £23000 - £28000/annum Bonus & Company Benefits | From CV-Library

    CUSTOMER SERVICE & ADMIN TEAM LEADER***FINANCIAL SERVICES***BROMLEY***PERMANENT***£23,000-28,000 PER ANNUM***MONDAY TO FRIDAY,8.30AM-4.15PM AND 9.30AM-5.15PM** The purpose of the role is to... provide and manage a high level of administrative support services for the Customers whilst assisting in training and supporting the Customer Services Manager in developing a multi skilled team of Administrators. Contribution to projects and changes effecting the customer services environment is required and to always act with the best interests of our customers, ensuring they are treated fairly and receive fair outcomes. The main functions of the role will be: - To lead a Customer Services claims team, to ensure that all processing is completed in accordance with agreed service...

  14. Customer Service Team Leader (Financial Services)

    Bromley, Greater London | £23000 - £28000/annum | From CV-Library

    We have a vacancy in the Customer Services Department for a Customer Services Team Leader who will report to the Customer Services Manager (Claims Team). The purpose of the role is to provide and... Financial Conduct Authority rules and treating customers fairly • Training, developing and motivating a team • Allocating work and managing workloads to achieve service standards • Good ... manage a high level of administrative support services for the Customers whilst assisting in training and supporting the Customer Services Manager in developing a multi skilled team of Administrators. Contribution to projects and changes effecting the customer services environment is required and to always act with the best interests of our customers, ensuring they are treated fairly and receive...

  15. Call Centre Customer Service Advisors - Financial Services

    Altrincham | | From CV-Library

    Customer Service Advisors - PPI Claims £17,000 + £600-£1000 per month bonus We are looking for Customer Service Advisors to join one of the leading Financial Claims Management companies in the... Customer Service Advisors with financial claims, PPI, PBA, Debt Management or broader Financial Services (Loans, Mortgages, Credit Cards or Banking) experience. The company: One of the original PPI claims / financial claims businesses in Manchester, founded in 2008. Large call centre with 80 Sales Advisors, 60 Customer Service Advisors and 100 back office administrators / claims processors ... environment. The role: This is all about giving high levels of customer service to customers who have made PPI or PBA claims through our client. You will help customers through the claims process...

  16. Rebates Analyst - Customer Financial Services - Polish

    Camberley | From £24,000 to £24,000 per annum + Benefits | From Park Street People

    This is the EMEA SSC for an international FMCG business, based in Frimley, continually growing globally, who are looking for Rebates Analysts in their Customer Financial Services team within the... Accounts Receivable department. You should have native level/ fluent Polish, as well as excellent English, to support their European B2B customer base. Ideally, you'll have varied accounting/financial experience and have worked with SAP or a similar ERP. You'll be responsible for supporting customers predominantly with financial queries regarding refunds and promotional discounts. They are looking for a team player, who thrives on communicating and interacting with others. This is a company that prides itself on a strong family history, intercompany relationships and their work with...

  17. Management Consultant Customer Experience in Financial Services

    London | Competitive Salary | From Capgemini Consulting

    Management Consultant – Customer Experience in Financial Services London Base Location Who you’ll be working with Capgemini Consulting is the global strategy and transformation... and maximise value of single view of customers. What you’ll bring You’ll be a CRM expert with experience in the Financial Services sector. You’ll bring your experience in defining ... in Financial Services inc. Wealth management) you’ll bring an understanding of operations across customer service, marketing, branches, trading and IT departments. You’ll be educated to degree level ... Customer Experience & Analytics practice is fundamental in driving forward the customer agenda for our clients in a more digital and connected world. You’ll be helping our clients in the Financial...

  18. Account Director - Customer Engagement Agency - Financial Services

    London, Middlesex | - £55k | From CV-Library

    The company Leading customer engagement agency with a profound understanding of how people connect with brands, they help clients create value from data across their organisation. The... Evidencing a clear specialism in client relationship management you will have a demonstrable passion and understanding for Data Analytics and Results Evaluation, ideally within the Financial Services sector. An understanding of FCA regulations and KYC Compliance would be highly advantageous. Possessing a background in data / analytics commercial / marketing, you should have excellent customer facing skills through a minimum of 6 years Account Management experience in a Consulting, Agency or Marketing Service provider environment. Experience of channel client management and 3 years of managing at least...

  19. Telesales Executive / Call Centre Agent

    Altrincham | £20k - £25k | From eRecruitSmart

    Telesales Executive / Call Centre Agent:    We have an excellent opportunity for a Telesales Executive / Call Centre Agent to join our client’s outbound sales team that specialise in selling unique... financial services at their Call Centre in Altrincham. To be considered for this role, it is essential that you have previous Sales experience within a Telesales based role. We are looking for someone who can come in and hit the ground running.  This is a fantastic company that really looks after their employees. You will be working in a friendly office within an enjoyable working environment ... address and contact details are not on your CV, you will not be considered.   We look forward to hearing from you!Telesales, Executive, Agent, Sales, Consultant, Financial, Services, Finance, Insurance...

  20. Sales and Collections Team Leader - Brighton

    Brighton | £20k - £25k | From Elevation Recruitment

    Sales & Collections Team Manager - Financial Services Brighton £23,646 Basic, £6,000 OTE, Extensive Benefits package My client is a FTSE100 established for over 130 years. They are a rapidly... environment with a strong customer service approach. *Satisfaction from developing others to achieve their maximum potential *Drive and ambition to develop your own career *Motivated by working to ... make millions of lives better by lending manageable amounts of money with simple, transparent repayment plans to their customers. They want to grow the company and stand out from the crowd, How do ... . About the Role Do you understand the importance of honesty, empathy and responsibility? Do you flourish in a fast paced customer environment and know how to get the best out of people? Would you inspire...