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Financial Customer Service Jobs

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  1. Financial Customer Service Advisor

    Manchester | £18000 per annum | From Platinum Financial Recruitment Ltd

    Financial Customer Service Advisor Trafford Park £18,000 -Fantastic career progression -Great Training programme -Sunday Times 'Top 100 best companies to work for' -'Investors in People'... person -Customer Service based -Keen to go the extra mile for customers -Positive and ambitious The Financial Customer Service Advisor role: -Taking inbound calls from existing customer -Assisting customers with amendments they want to make to their account -Advising balance enquiries, change of personal details, lost/stolen cards -Delivering 100% customer service on all calls -No sales Candidate ... to do this role - please apply asap. This job was originally posted as www.totaljobs.com/JobSeeking/Financial-Customer-Service-Advisor_job61927427 ...

  2. Customer Service / Administrator (Financial Services)

    Manchester | Up to £18k + discretionary bonus + benefits | From Easyweb Recruitment

    Customer Service / Administrator (Financial Services) Salary: Up to £18k + discretionary bonus + benefits Location: Manchester  Hours: 8.45am- 5.15pm Monday to Friday. Looking for a new role in... and this is reflected in our strong guiding principles. You may have experience of the following: Client Service Executive, Customer Service Executive, Customer Support, Account Executive, Financial ... . This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service--Administrator-Financial-Services_job61809928 ... a growing and developing business? Our client could have just the opportunity for you. We are currently looking for talented Customer Service Administrators to join our expanding Customer Services...

  3. Customer Service Advisor - Financial Services

    Manchester | £15,000 per annum | From Resonate

    Our client is now seeking 5 inbound Customer Service Advisors with experience within financial services to join their team in fantastic city centre offices. The company is a huge market leader and... for profit recruitment company acting on behalf of our client. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor---Financial-Services_job61880895 ... the products and services offered to transactional help - updating customer details, providing information, and taking payments. Candidates must have 6 months' experience within a contact centre for a financial services company and will be expected to take a DBS check before starting the role. Working hours: 40 hours per week, Monday to Saturday, shifts between 8am-8pm weekdays and between...

  4. Customer Service Advisor - Financial Services

    Manchester | £15, 000 | From Onlinemediaexperts Ltd (Resonate)

    Our client is now seeking 5 inbound Customer Service Advisors with experience within financial services to join their team in fantastic city centre offices. The company is a huge market leader and... offers job security and career progression. The role is taking inbound calls from existing users of the company's product who require assistance. This could be anything from general enquiries about the products and services offered to transactional help - updating customer details, providing information, and taking payments. Candidates must have 6 months' experience within a contact centre for a financial services company and will be expected to take a DBS check before starting the role. Working hours: 40 hours per week, Monday to Saturday, shifts between 8am-8pm weekdays...

  5. Customer Service Adviser - Financial Services

    Cardiff | £15,400 per Annum | From Simplified Recruitment

    Job Title: Customer Service Adviser- Financial Services Location: Nantgarw, Cardiff Salary: £15,400 per Annum Hours: 40 Hours per Week ( 8.00 am - 8.00 pm, Monday to Friday and 9.00 am - 1.00 pm... Saturday) You must have a background in financial services, with a good understanding of topics such as debt, pensions, mortgages, savings and investments. This permanent, 40 hours per week ... of working in an area of finance, such as debt, banking mortgages insurance etc. . Demonstrable customer service skills, preferably within a contact centre . Great IT skills . A flexible,'can-do' attitude ... -Service-Adviser---Financial-Services_job61822594 ...

  6. Customer Services Administrator - Financial Services

    Bracknell | 18000 - 20000 | From Source4 Personnel Solutions Limited

    DO YOU HAVE A FINANCIAL SERVICES OR MORTGAGE BASED BACKGROUND ? YES ? WE NEED YOU !! A large Bracknell based employer has a number of exciting customer service based opportunities for... On site parking X Close to major transport links Key Skills Required X Proven customer service administration experience ideally with a Financial Services/Mortgage company X Able to ... professional customer focused individuals who feel that they have the ability to deal with customers in a polite and appropriate way. Duties are varied and will include X Effectively managed ... the FSA Mortgage Codes of Business, Data Protection and Money Laundering Legislation. X To treat Customers Fairly at all times X Ad hoc requirements as requested by Manager or Team Leader X...

  7. Customer Experience Manager - Financial Services

    South West | £280 - £320 per day | From Sanderson

    Customer Experience Manager - Financial Services Looking for a Customer Experience Manager to work within a FSTE 100 Financial Services company, based in the South West. Key... accountabilities will include - Ensuring Customer Experience across a range of strategic and tactical activities in the Digital channel - Establishing KPI's to track performance - Produce reporting and explanatory packs of progress from a customer perspective - Work with stakeholders to negotiate the customer approval process Desirables: Experience of working in Financial Services ... customer service Strong team working skills. This job was originally posted as www.cwjobs.co.uk/JobSeeking/Customer-Experience-Manager---Financial-Services_job61949884 ...

  8. Customer Service Executive - Financial

    Swindon | £18000 per annum | From Frankly Recruitment

    Our client is looking for a proactive and professional Customer Service Advisor to join their growing team. Working within the financial industry you will be a confident communicator who enjoys... up enquiries from prospective customers asking about our cards and services Answer calls from new enquiries Ask effective and appropriate probing questions to help inform customers of the right product depending on their needs Take personal responsibility for resolving customer queries and deciding on the best course of action. Provide excellent customer service at all times whilst following ... situations Free parking, other benefits and incentives. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Executive---Financial_job61866819 ...

  9. Customer Sales Executive (Financial Services)

    Leeds | £18,000 - £26,000 p.a. OTE £24-45k | From Age Partnership

    Age Partnership, is an award winning retirement solutions specialist. Due to our impressive market position, growth strategy and marketing plans, we are seeking established and highly ambitious... Customer Sales Executives. The role We are looking to attract experienced sales focused individuals who are from a recent telephone based background in financial services, or who are looking to develop their career within financial services. It's a given you will also deliver fantastic customer service too! Initially you will join our Support Sales Team before developing into our ... Manager, Retirement Income, Pensions, Sales Support Representative, Annuities, Customer Service, CeRER, Sales Executive, ...

  10. INBOUND FINANCIAL CUSTOMER SERVICE ADVISOR

    Bradford | 16-24K OTE | From Selection Group Limited

    Inbound customer service advisor - Up to 18000 + Bonus (24k+) IMMEDIATE STARTS AVAILABLE A fantastic opportunity has arisen for a hungry ambitious and professional customer focussed individual to... join a market leading companys phone based service team in an advisory capacity. You shall have previous experience working within a targeted and driven customer department, and will be ready to ... an excellent bonus package and additional company benefits. You will be the main point of contact for inbound customer enquiries, growing account base, and will be responsible for establishing customers needs and requirements, marketing suitable products and services with the ultimate goal of maintaining customer satisfaction whilst expanding on your opportunity to earn. In return for your hard...

  11. Customer Services Specialist - Financial Services

    Swindon | £19360 Per Annum | From Hiredonline

    Customer Service Specialist - Financial Services - required in Swindon, Wiltshire, offering a salary of £19,360 per annum. We are looking for people-orientated individuals who have excellent... services internet marketing company that provides its customers with financial management solutions. With consistent growth over the past several years One Technologies has over 1.2m customers in the US ... originally posted as www.totaljobs.com/JobSeeking/Customer-Services-Specialist---Financial-Services_job61898153 ... interpersonal skills and a natural flair for customer service to work as part of our new team based in Swindon. Our Customer Service Specialist's, will have a strong sense of ownership and have...

  12. Customer Service Team Leader - Financial Services

    Cardiff | £23000 - £30000 per annum | From Adecco Group

    Team Leader - Customer Payments We are currently recruiting for a Team Leader to join our Customer Payment Services team. In this role you will be responsible for a team of up to 12 staff,... system. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Team-Leader---Financial-Services_job61842849 ... and accurate manner. Ensure customer service is delivered at agreed standards, mitigating risks and understanding and acting upon failings. Seek to deliver continuous improvement initiatives whilst ... solving and analytical and financial skills; ability to understand impacts of accounting entries and ledgers, together with high volumes of customer data. Track record of building effective relationships...

  13. Senior Customer Service Advisor - Financial Services

    Fareham | From £19,000 to £23,000 per annum | From Morgan Turner

    An amazing opportunity for an exceptional candidate to join a progressive, dynamic company with excellent career progression and earning potential. The Position Previous customer service... experinence is essential Previous telesales experience with a proven track record is desirable. A drive for customer satisfaction. Excellent telephone manner. Excellent attention to detail required. Be flexible in shifts to meet customer demands, business needs and workload. Self Motivated Target driven with a desire to succeed Proactive approach. Hunger/Desire/Competitive Salary Basic salary from £19,000 to £23,000 plus bonus and benefits This job was originally posted as www.totaljobs.com/JobSeeking/Senior-Customer-Service-Advisor---Financial-Services_job61780928 ...

  14. Customer Service Team Leader - Financial Services

    Cardiff | £23000 - £30000 per annum | From Adecco Group

    Team Leader - Customer Payments We are currently recruiting for a Team Leader to join our Customer Payment Services team in our FTSE 100 Financial Services client in Cardiff. In this role you.../JobSeeking/Customer-Service-Team-Leader---Financial-Services_job61842976 ... that the team's business objectives are achieved consistently. Ensure all customer amendments and queries are responded to in a timely and accurate manner. Ensure customer service is delivered at ... will be responsible for a team of up to 12 staff, servicing the administration of over 700,000 annuitants in payment. The role will be on initial 6 month contract basis. Salary: £23,000-30,000...

  15. German Customer service for Financial Sector

    Milton Keynes | £19K | From Corinium Language Associates Ltd

    We are looking for German speaking Customer Service advisors to join a global financial outsourcing company based in Buckinghamshire on a permanent basis supporting customers in a well known German.... Your German accent will be tested and if you sound like you are not German you will not succeed. The role will be to deal with external German financial customers, dealing with queries about fraud ... parts of the service. Candidates must be able to escalate any problems to the relevant departments. Candidates must have a good customer focus, be articulate and have good attention to detail ... language skills, particularly written and spoken, and ideally some office or telephone based customer service experience. You should be a competent Microsoft Office user and sound professional on the phone...

  16. Customer Services Specialist - Financial Services

    Swindon | 19360 | From One Technologies International

    Customer Service Specialist - Financial Services - required in Swindon, Wiltshire, offering a salary of £19,360 per annum. We are looking for people-orientated individuals who have excellent... International is a financial services internet marketing company that provides its customers with financial management solutions. With consistent growth over the past several years One Technologies has ... interpersonal skills and a natural flair for customer service to work as part of our new team based in Swindon. Our Customer Service Specialist's, will have a strong sense of ownership and have ... opening our first international office in Swindon. As part of this expansion we are looking for a number of motivated Customer Service Specialists with at least 6 months Customer Service / Customer...

  17. Customer Sales Executive (Financial Services)

    UK-Leeds | £18,000 - £26,000/Year | From CareerBuilder

    Age Partnership, is an award winning retirement solutions specialist. Due to our impressive market position, growth strategy and marketing plans, we are seeking established and highly ambitious... Customer Sales Executives. The roleWe are looking to attract experienced sales focused individuals who are from a recent telephone based background in financial services, or who are looking to develop their career within financial services. It’s a given you will also deliver fantastic customer service too!Initially you will join our Support Sales Team before developing into our Equity Release ... Representative, Annuities, Customer Service, CeRER, Sales Executive, ...

  18. Customer Services Specialist - Financial Services

    UK-South West England | £19,360/Year | From CareerBuilder

    Customer Service Specialist - Financial Services - required in Swindon, Wiltshire, offering a salary of £19,360 per annum.We are looking for people-orientated individuals who have excellent... a financial services internet marketing company that provides its customers with financial management solutions. With consistent growth over the past several years One Technologies has over 1.2m ... interpersonal skills and a natural flair for customer service to work as part of our new team based in Swindon.Our Customer Service Specialist's, will have a strong sense of ownership and have ... first international office in Swindon.As part of this expansion we are looking for a number of motivated Customer Service Specialists with at least 6 months Customer Service / Customer Care experience...

  19. Customer Services Executive for Automotive Prime/Sub Prime Financial Credit Provider

    UK-WGM-Port Talbot | N/A | From CareerBuilder

    Location: Neath Port Talbot Basic salary: Up to £21000 p.a. On Target Earnings: Up to £24000 p.a. Category: Other Automotive... Our client an Automotive Prime& Subprime Financial Credit Provider are currently looking to hire an experienced and professional Customer Services Executive to operate out of one of their clients dealerships in Neath!Employed as a Customer Services Executive or in such other role as our client may from time to time reasonably require your responsibility will be to provide an efficient, high quality added value and compliant day to day service to car purchasers and a portfolio of motor traders reference supplying prime or subprime financial credit solutions for...

  20. Financial Customer Service Advisor

    Salford, Lancashire | 18000.0000 | From Platinum Financial Recruitment

    Financial Customer Service Advisor Salford Quays £18,000 -Fantastic career progression -Great Training programme -Sunday Times "Top 100 best companies to work... for" -"Investors in People" -Established for over 20 years -Offering 100% job stability (no chance of redundancy) Platinum Financial Recruitment is currently looking for candidates who consider themselves to be: -A people person -Customer Service based -Keen to go the extra mile for customers -Positive and ambitious The Financial Customer Service Advisor role ... -Delivering 100% customer service on all calls -No sales Candidate specification: -Experience of working in customer service -Evidence of good job stability -Can get to Salford Quays on a daily...

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

What can I earn?

The starting salary for a financial services customer advisor is anywhere between £12,000 and £18,000 a year. You could look to earn around £30,000 in supervisory and managerial positions.

What are the benefits?

You may earn commission if you are required to sell products, such as life insurance, as part of your role. You could also enjoy subsidised mortgages, loans, pensions, shares and insurance.

Are there chances of promotion?

With experience, you could progress to become a team leader, supervisor or manager. You could also specialise in a particular area, such as mortgages, and go on to further training in that discipline.

What will I be responsible for?

You will be processing payments and withdrawals, answering customer questions, maintaining accurate records, promoting financial products and services, handling complaints or escalating them to senior staff members plus handling administrative processes.

Do I need any experience?

It's extremely useful to have computer skills and experience of customer service, cash handling or office work. Employers will usually ask for a good standard of general education, and good GCSE grades including English and maths are an advantage.

What attributes are needed?

Excellent communication, computer and numeracy skills plus the ability to stay calm under pressure is beneficial. You will also need to demonstrate a keen eye for detail and the ability to work to targets and deadlines.