Job Listings

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

We currently have a great selection of financial customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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financial customer service jobs

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  1. Customer Service / Administrator (Financial Services)

    Manchester | £16-19k | From Easy Web Recruitment (A J Bell)

    Customer Service / Administrator (Financial Services) Salary: £16-19k Location: Manchester Hours: 8.45am- 5.15pm Monday to Friday. Looking for a new role in a growing and developing... in our strong guiding principles. You may have experience of the following: Client Service Executive, Customer Service Executive, Customer Support, Account Executive, Financial Services, Customer ... business? AJ Bell could have just the opportunity for you. We are currently looking for talented Customer Service Administrators to join our expanding Customer Services Teams. We are one ... . The service we provide to our customers is key to our success; as such we are looking for people who have a genuine passion for customer service. Day to day responsibilities will include processing...

  2. Financial Customer Service Advisor

    Banbury | From £18,000 to £19,000 per annum | From Prime Time Recruitment

    Our client, a successful outsourcing business, working on behalf of a large financial unit is looking to recruit a number of Collections Advisors. This is a fantastic opportunity with a great.... Hours of work: Shifts between 8am-8pm This job was originally posted as www.totaljobs.com/JobSeeking/Financial-Customer-Service-Advisor_job63303807 ... chance of career progression. If you think this is the role for you, apply NOW!! Responsibilities: • Establish and maintain a professional relationship with customers. Dealing with people at all levels • Deal with incoming client / customer communication and understand the nature of the inquiry in order that it can be resolved either by self or passed to the correct individual / department...

  3. Customer Experience Manager - Financial Services

    Coventry | £50k - 60k per year | From Timothy James Consulting Ltd - (London)

    Timothy James Consulting are working alongside a leading Financial Institution as they look to appoint a Customer Experience Manager to join their expanding operation. Overall Purpose of... role: Leads customer experience projects and initiatives to support the continuing embedding of members first across the organisation. Effectively consults and builds relationships across key customer delivery channels. Develops and provides customer experience insight which helps validate members first and enable informed decision making. Professional qualifications or essential experience required: Educated to degree level or equivalent. 5 years business experience including a period as an operational manager together with exposure to project management and/or programme management...

  4. Marketing Manager - Customer Engagement (Financial Services)

    London | £45k - £50k pa + bens | From McGregor Boyall Associates Ltd (Fin Svs)

    MARKETING MANAGER (CUSTOMER ENGAGEMENT) - FINANCIAL SERVICES 6-9 MONTH - FIXED TERM CONTRACT £45-50000+BENS Our client a major player in the Financial Services sector are looking for an... experienced Financial Services Marketing communications professional to join the Marketing team (Customer Engagement). You will be involved in the development and implementation of B2C and B2B activity with the aim of producing customer-centric bold and innovative marketing, ensuring costs are kept within budget limits. You will play a key role in leading and developing advertising campaigns ... marketing and advertising agencies * Work with stakeholders to define targeting and measurement to measure effectiveness Experience required: * Solid (current or recent) experience in financial services...

  5. Marketing Manager - Customer Engagement (Financial Services)

    London | £45k - £50k pa + bens | From MCGREGOR BOYALL ASSOCIATES LIMITED

    MARKETING MANAGER (CUSTOMER ENGAGEMENT) - FINANCIAL SERVICES 6-9 MONTH - FIXED TERM CONTRACT £45-50000+BENS Our client a major player in the Financial Services sector are looking for an... experienced Financial Services Marketing communications professional to join the Marketing team (Customer Engagement). You will be involved in the development and implementation of B2C and B2B activity with the aim of producing customer-centric bold and innovative marketing, ensuring costs are kept within budget limits. You will play a key role in leading and developing advertising campaigns ... marketing and advertising agencies * Work with stakeholders to define targeting and measurement to measure effectiveness Experience required: * Solid (current or recent) experience in financial...

  6. Financial Services Customer Consultant

    Manchester | From £17,500 to £17,500 per annum | From Gibson Hollyhomes

    Financial Services Customer Consultant · Inbound Customer Service · Clear Progression Path with Exceptional Training · Impressive Office Environment ... a strong, demonstrable customer service background, the ability to build rapport and a Grade C in Maths and English (Or equivalent) This job was originally posted as www.totaljobs.com/JobSeeking/Financial-Services-Customer-Consultant_job63368537 ... providing exceptional customer service. You will be taking calls from account holders, answering questions around their account and advising them to ensure the best customer outcome is achieved on...

  7. Financial Services Customer Advisors

    Milton Keynes | £7.50/hour | From Barker Ross

    Are you looking for a career in financial services…? My client are hiring temp-perm staff with amazing career progression and full training provided for a minimum of 3 weeks with an additional... supported live learning programme to ensure you reach your potential with support. Roles available include- Credit Card Services 'Customer Service Advisors' Fraud Customer Service Advisors Lost and Stolen 'Customer Service Advisors' Set shifts between the hours of 7am-11pm will include 1 in 4 or 1 in 2 weekend shifts with overtime opportunities available. This is a fantastic opportunity for a customer focused individual to join one of the Industry leaders of outsourced inbound Contact Centres within the financial services sector. The role would suit an experienced customer...

  8. Financial Customer Service Executive

    Stirling | £15600/annum Excellent Benefits | From Adecco

    Adecco currently have a requirement for an Customer Service Advisor for our client based in Stirling. They are looking for candidates to provide excellent customer service by accurately processing... desirable Experience *Contact centre experience is required. *Financial services experience is desirable. Package Description * Reference salary based on experience and in line with the ACE ... and authorising a variety of customer transactions, including complex and non standard transactions. The Ideal Candidate Knowledge *Good communication and mathematical reasoning skills (5 ... customer focus and complaint handling skills *Good keyboard skills, and familiar with Microsoft word and excel. *Good call handling skills *Good organisation and time management skills to prioritise...

  9. Financial Customer Service Advisor

    Banbury | £18000 - £19000/annum | From Cordant Contact Centre

    Our client, a successful outsourcing business, working on behalf of a large financial unit is looking to recruit a number of Collections Advisors. This is a fantastic opportunity with a great chance... of career progression. If you think this is the role for you, apply NOW!! Responsibilities: • Establish and maintain a professional relationship with customers. Dealing with people at all levels • Deal with incoming client / customer communication and understand the nature of the inquiry in order that it can be resolved either by self or passed to the correct individual / department. • Verbal / written contact with customers to enable the collection of overdue balances • Organise and prioritise own workload • Chasing first payments. &bull...

  10. Customer Service Advisor - Financial Services

    Borehamwood | From £16,000 to £18,000 per annum | From Support Services Group

    Our client is a professional and successful organisation in the financial sector. An opportunity has arisen within their Customer Service department for a driven and persuasive individual who is... to multi-task and manage a large workload · Outgoing and eager to learn If you are interested in pursuing a career in Customer Services within the financial sector, apply now!! This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor---Financial-Services_job63282948 ... continually providing an excellent service · Continually update and refresh product knowledge Candidate requirements: · Minimum 6 months experience in a customer service, sales or office...

  11. Customer Service / Administrator (Financial Services)

    Manchester | £16000 - £19000/annum £16-19k | From AJ Bell

    Customer Service / Administrator (Financial Services) Salary: £16-19k Location: Manchester Hours: 8.45am- 5.15pm Monday to Friday. Looking for a new role in a growing and developing... reflected in our strong guiding principles. You may have experience of the following: Client Service Executive, Customer Service Executive, Customer Support, Account Executive, Financial Services ... business? AJ Bell could have just the opportunity for you. We are currently looking for talented Customer Service Administrators to join our expanding Customer Services Teams. We are one ... . The service we provide to our customers is key to our success; as such we are looking for people who have a genuine passion for customer service. Day to day responsibilities will include processing...

  12. Financial Services Customer Service Executive

    Stirling | £15600/annum Excellent Benefits + Free bus | From Adecco

    Adecco currently have a requirement for an Customer Service Advisor for our client based in Stirling. They are looking for candidates to provide excellent customer service by accurately processing... desirable Experience *Contact centre experience is required. *Financial services experience is desirable. Package Description * Reference salary based on experience and in line with the ACE ... and authorising a variety of customer transactions, including complex and non standard transactions. The Ideal Candidate Knowledge *Good communication and mathematical reasoning skills (5 ... customer focus and complaint handling skills *Good keyboard skills, and familiar with Microsoft word and excel. *Good call handling skills *Good organisation and time management skills to prioritise...

  13. Inbound Customer Service Advisor (Financial)

    Chester | £16000 - £17000/annum + annual bonus | From Hexagon Recruitment

    Inbound Customer Service Advisor (Financial) £16,000 + Annual Bonus Bases in Chester Our client is a specialists in delivering prepaid and alternative payment solutions that... also have rapid growth expansion planned across a number of other international payment arenas over the next 3 years. Inbound Customer Service Advisor (Financial) Job purpose: Act as ... Previous experience working in the Financial Services Industry is essential Inbound telemarketing and Customer service experience preferred Familiar with working in a call centre environment Educated to ... which are reviewed monthly Provide cover across the Customer Services Teams when required Update customer services databases with changes and the status of each customer/prospective customer Follow up...

  14. Customer Experience Manager - Financial Services

    Suffolk | - £30k | From TMS Search

    Role: Customer Experience Manager Location: Suffolk Salary: circa £32k + bonus + benefits package A new and exciting opportunity has arisen with an expanding and highly regarded financial... services organisation for a Customer Experience Manager based in Suffolk. As Customer Experience Manager your role will be to lead and motivate the branch team/s, to deliver exceptional customer service, to increase sales and retention rates. To build relationships with customers in order to create a connection so they feel welcomed and come to appreciate the relationship - you will be both an internal & external Ambassador for the company. You will need to have a financial services sales management background: this is a role ideally suited to someone with a strong financial services...

  15. Customer Service (Financial Services) Full training - Worthing

    Worthing | - £16k | From Classic Consulting (UK) Ltd

    Customer Service (Financial Services) Worthing Permanent Previous Finance Training not necessary - Full Training Provided We are working closely with a leading local employer to recruit... customer service and excellent communication skillsAs the company works within the financial sector, a credit check will be carried out on your behalf. Outstanding Benefits Full training will be ... today! KEY WORDS: Customer Service, Contact Centre, Call Centre, Retail, Reception, Hospitality, Financial Services, Credit Services, Worthing ... a number customer service professionals within their credit services team. You will be responsible for contacting customers by phone you will need to have a positive proactive approach and be...

  16. Call Centre Customer Service and Sales - Financial Services

    Manchester | - £16k-£17k | From Right Click Recruitment Ltd

    Call Centre Customer Services and Sales Advisors Banking / Financial Services Altrincham, South Manchester 16,000 + 800-1,200 per month bonus If you have sales experience gained within... for. This job sits within a smallish, vibrant and very busy call centre of 60-80 people and is a combined inbound and outbound role providing customer service and selling financial services to a mix ... Financial Services or Banking and are looking a new call centre job in the south Manchester area this summer then we would love to speak with you. We are professional recruiters who specialise 100 ... , contact centre, sales, telesales, financial services, banking, mortgages, loans, credit cards, insurance. ...

  17. Senior Financial Services Customer Service Assistant

    Kent | £18000 - £21000 per annum | From PEARSON WHIFFIN RECRUITMENT LTD

    Senior Financial Services Customer Services Assistant / Kent / 6 month contract / £18-21k An opportunity has arisen within an expanding and successful organisation based in Kent for a Senior... Customer Service Assistant with a background in Banking. The purpose of this role is to provide an exceptional level of service both internally and externally. You will be dealing with customer ... complaints, deputising for Line Manager when necessary, full administrative support for the team. To be considered for this role, you must have experience working in a customer service based role which ... -Services-Customer-Service-Assistant_job63390656 ...

  18. Senior Financial Services Customer Service Assistant

    Kent | £18000 - £21000/annum | From Pearson Whiffin Recruitment Ltd

    Senior Financial Services Customer Services Assistant / Kent / 6 month contract / £18-21k An opportunity has arisen within an expanding and successful organisation based in Kent for a... Senior Customer Service Assistant with a background in Banking. The purpose of this role is to provide an exceptional level of service both internally and externally. You will be dealing with customer queries, with a focus on savings and investments, so you must have some experience in this field. You will be responsible for liaison with customers and internal teams via telephone email ... with complaints, deputising for Line Manager when necessary, full administrative support for the team. To be considered for this role, you must have experience working in a customer service based...

  19. Customer Service Team Leader (Financial Services)

    Stirling | £25000 - £35000/annum DOE + Benefits | From Adecco

    Adecco currently have a requirement for an experienced Financial Services Administration Team Leader to join our clients team. This is an excellent opportunity for those with a passion for customer... that delivers excellent customer service. * Demonstrate ability to deliver difficult and unpopular messages to the team when necessary * A role model to others by leading by example * Good ... service to come on board, lead and inspire a team of 12-15 people to deliver service excellence. Responsibilities: * Constructively and continually challenge the way we work, generating new ideas and take them from concept through to delivery. * Deliver consistent levels of service today while planning and considering the requirements for the future. * Responsible for operational risks...

  20. Marketing Manager - Customer Engagement (Financial Services)

    England, London | £45000 - £50000 per annum + bens | From McGregor-Boyall

    MARKETING MANAGER (CUSTOMER ENGAGEMENT) - FINANCIAL SERVICES 6-9 MONTH - FIXED TERM CONTRACT £45-50000+BENS Our client a major player in the Financial Services sector are looking for an... experienced Financial Services Marketing communications professional to join the Marketing team (Customer Engagement). You will be involved in the development and implementation of B2C and B2B activity with the aim of producing customer-centric bold and innovative marketing, ensuring costs are kept within budget limits. You will play a key role in leading and developing advertising campaigns ... and advertising agencies Work with stakeholders to define targeting and measurement to measure effectiveness Experience required: Solid (current or recent) experience in financial services marketing is...