Job Listings

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

We currently have a great selection of financial customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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financial customer service jobs

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  1. Customer Service - Financial Services

    Poole | £9 - 11 per hour | From RUBICON RECRUITMENT GROUP

    Customer Service - Financial Services - Poole Temp-Perm Our client is looking for Customer Service Advisors to join their offices in Poole. This will be a long term temporary position to work..., and have office based customer service and administration experience ideally in the Financial Services. If you would like to work for a highly reputable organisation for a company that have been known to ... for a global, well known company within the Financial Services Industry. There will also be the opportunity to be taken on permanently. As part of the Securities Servicing team you will be dealing with customers high value transactions and investigating into customer accounts, trust accounts and daily security positions. It will also be required to deal with internal & external enquiries by...

  2. Customer Services Executive - Financial Services

    South East England | £20,000 - £22,000 plus bonus | From Contact Centre Recruitment Ltd

    Our client a well established financial services organisation are looking to recruit a number of Customer Services professionals to work within their busy contact centre. You must possess a proven... background with financial institution and be used to dealing with customers and dealing with enquiries. Two shifts are available and a generous bonus is also offered. Please apply now. ...

  3. Customer Services Adviser / Customer Support / Financial Services

    West Midlands | £Competitive Salary | From networx Ltd

    Customer Services Adviser / Customer Support / Financial Services / Mortgage Administration / Banking Dudley Commutable from West Bromwich, Wombourne and Stourbridge £Competitive Salary 6... expected to engage in conversation and provide information to customers on the full range of financial products and services on offer. To be successful in the role you will have previous customer service ... Month Fixed Term Contract Our client has an exciting opportunity for a Customer Service Adviser to join the Customer Services team at their Principal Office. As a Customer Service Adviser, you will be responsible for embedding the customer experience by delivering an outstanding service to all. Working in line with their vision and values, they pride themselves on delivering excellent...

  4. German Financial Customer Service Agents, Milton Keynes

    Milton Keynes | £18,990 plus company Benefits | From Corinium Language Associates Ltd

    We are recruiting for a German speaking Customer Service Representative to support German credit and debit card customers with a range of queries and problems with their cards on behalf of Deutsche... detail, but you don't need financial experience as full training will be given for the right person. Experience of customer service or work in a call centre is helpful but not essential. You do not need to have previous experience of the financial sector as thorough training will be provided. As you will be working with English and German speaking colleagues and customers you must have ... and customer service experience as well as the chance to learn new skills. If you are an enthusiastic, professional and energetic person with customer service experience and a good telephone manner then please...

  5. Customer Service - Financial Services

    Poole | £9.00 - £11.00/hour | From CV-Library

    Customer Service - Financial Services - Poole Temp-Perm Our client is looking for Customer Service Advisors to join their offices in Poole. This will be a long term temporary position to work..., and have office based customer service and administration experience ideally in the Financial Services. If you would like to work for a highly reputable organisation for a company that have been known to ... for a global, well known company within the Financial Services Industry. There will also be the opportunity to be taken on permanently. As part of the Securities Servicing team you will be dealing with customers high value transactions and investigating into customer accounts, trust accounts and daily security positions. It will also be required to deal with internal & external enquiries by...

  6. Customer Service Administrator - Financial

    Northampton | £8.25/hour | From CV-Library

    A fantastic opportunity to secure a 6 month contract with a large banking organisation who are a based in MOULTON PARK Northampton as a customer service administrator within their Mortgage.... Skills, Experience, Personal Qualities: * Proven customer service and administration experience desirable * A background in financial services would be ideal but isn't essential. * Ability to ... which will involve processing the applications and dealing with some inbound and outbound calls to check customers details or to handle queries around the customers mortgage application. The role is ... Literate - Outlook, Word & Excel * Ability to prioritise workloads and demonstrate organisational skills * Ability to self motivate & thrive under pressure whilst maintaining accuracy & service...

  7. Customer Service Advisors - Financial Services

    Altrincham | | From CV-Library

    Customer Service Advisors - PPI Claims £17,000 + £600-£800 per month bonus We are looking for Customer Service Advisors to join one of the leading Financial Claims Management companies in the... Customer Service Advisors with financial claims, PPI, PBA, Debt Management or broader Financial Services (Loans, Mortgages, Credit Cards or Banking) experience. The company: One of the original PPI claims / financial claims businesses in Manchester, founded in 2008. Large call centre with 80 Sales Advisors, 60 Customer Service Advisors and 100 back office administrators / claims processors ... environment. The role: This is all about giving high levels of customer service to customers who have made PPI or PBA claims through our client. You will help customers through the claims process...

  8. Customer Account Manager (Financial Services)

    Sale, Greater Manchester | £24000 - £27000/annum | From CV-Library

    Excellent Training • Great Progression Opportunities • Amazing Staff Benefits My client is a major Financial Services Firm based in Manchester. They cover all areas of consumer... finance and have a large and loyal customer base. The company are growing and are looking to bring in staff with customer service and Financial Service experience to move the company forward ... ; Experienced in Customer service • Experienced in an FCA accredited Financial Services environment • Driven to further your career in Financial Services • Passionate about providing the best possible service and solution to customers • Professional and further the company’s reputation for professionalism and customer care ...

  9. Customer Account Manager (Financial Services)

    Marlow | - £20k | From CV-Library

    Do you have great customer service skills that deserve to be rewarded? Are you looking to part of a rapidly growing, popular, national company where you can develop your skills, have first class... training and progress? Then this incredible opportunity is for you! My client, a popular, national financial services company is looking for a Customer Account Manager to join them on ... the requirements. - Generate business through quality customer service. - Explain services and products to customers and analyse customer suitability for products. - Prepare and process loan applications. - Ensure all customer documentation is accurate and up to date at all times. - Maintain an efficient and organised branch filing system. - To develop detailed knowledge of both financial...

  10. Customer Service Advisor (Financial Management)

    Manchester, Lancashire | £16000 - £21600/annum | From CV-Library

    Customer Service Advisor (Financial Management) Manchester £16,000-£18,000 + Service Related Bonus (c. £3600 per year) Overview My client, a nationally known and well... established Financial Solutions provider with an exceptional reputation in their market, is looking to recruit a Customer Service Advisor to join their team based in Manchester. Role Your role will be to speak to customers of the company who are currently using one of the company’s specialist Financial Solutions. You will perform general Customer Service duties, undertake in depth ... or any other solutions that best fit their needs. This is a highly sensitive and compliant role, and as such you will Treat all your customers fairly and adopt a customer focused attitude at all times...

  11. Senior Customer Advisor - Financial Services

    Edinburgh | £18000 - £22000/annum Benefits | From CV-Library

    Are you an experienced customer service advisor in the financial services industry looking to challenge yourself further? Want to push yourself and become an expert in your field? Do you want to... experience - gained within financial services * strong level of numeracy, accuracy and attention to detail * self motivation and ability to own workload to meet deadlines * eagerness to learn ... : * telephony experience gained in platform , workplace pensions, mutual funds or ISAs * experience of operating in a Direct to Customer (D2C) environment * experience of providing web chat services ... work for an industry leading company? If so this may be the perfect next step for you! This is a fantastic opportunity to join a new venture within a major financial group. We are looking for...

  12. Customer Service / Customer Consultant / Banking / Financial Services

    Llantwit Major | £14609/annum from, pro rata | From CV-Library

    Customer Service / Customer Consultant / Banking / Financial Services Llantwit Major Commutable from Cardiff, Barry and Bridgend Salary from from £14,609 pro rata 9 Months Fixed Term... performance reflects this. As a Customer Consultant, you're at the heart of the business. As a customer service specialist, you'll offer a friendly face to customers who visit the branches, building relationships in order to better understand their requirements and to provide them with information and offer them products that are tailored to their needs. By providing excellent customer service you'll achieve the right customer outcome whilst consistently adhering to service standards. You will engage with customers to identify customer needs for savings and investments, mortgages...

  13. Customer Service Advisor / Telesales (Financial Services)

    Wilmslow | - £16k | From CV-Library

    Customer Service Advisor / Telesales (Financial Services) Do you have outstanding customer service and telephony skills? Do you want to work for an award winning client? Our client is one of... within this role along with a professional telephone manner, so if you have any previous experience in B2B telephone sales, or strong customer service skills and are looking for your next challenge we would love to hear from you.  Any candidates that display experience within the financial services industry would be highly desirable! Our client will provide full training for this position and also offers an excellent working environment with plenty of scope for development so please apply today. You may have had experience or an interest in the following: Customer Service Advisor, Telesales...

  14. Assistant Manager – Customer Services (Financial Services)

    Leeds | £24000 - £25000/annum | From CV-Library

    Assistant Manager - Customer Services (Financial Services) Leeds - Salary £24k - £25k, 23 Days Holiday, Pension Scheme, Life Assurance, Voluntary Benefit Options including Child Care Vouchers, Share... would be an advantage * Experience within financial services, banking, or insurance is essential * Strong customer service background * Excellent communication skills both written and verbal * Able to ... . They will be more than happy to talk your through the role and answer any questions you have. Assistant Manager - Customer Services (Financial Services), Leeds - Salary £24k to £25k, 23 Days ... Save Scheme & Holiday Buy An excellent opportunity has arisen for an experienced Assistant Manager to work for a leading Financial Services company in the Leeds area. The successful Assistant...

  15. Welsh Speaking Customer Agent - Financial Services

    Edinburgh | | From CV-Library

    Welsh Speaking Customer Advisor - Financial Services £15,500 per year Come and join an exceptional team within an internationally acclaimed company with great career progression... the perfect job for you here! Representing an award-winning company in the beautiful city of Edinburgh, you will be working in a multilingual team providing customer service to incoming calls ... communication skills in spoken and written English. You will also be confident using all Microsoft packages and have previous experience in customer service. What you will be doing * Providing first class customer service to high profile customers * Assisting cardholders accessing balance and transaction information via IV * Handling customer complaints, taking responsibility to investigate...

  16. Account Director - Customer Engagement Agency - Financial Services

    London, Middlesex | - £55k | From CV-Library

    The company Leading customer engagement agency with a profound understanding of how people connect with brands, they help clients create value from data across their organisation. The... Evidencing a clear specialism in client relationship management you will have a demonstrable passion and understanding for Data Analytics and Results Evaluation, ideally within the Financial Services sector. An understanding of FCA regulations and KYC Compliance would be highly advantageous. Possessing a background in data / analytics commercial / marketing, you should have excellent customer facing skills through a minimum of 6 years Account Management experience in a Consulting, Agency or Marketing Service provider environment. Experience of channel client management and 3 years of managing at least...

  17. Account Manager

    Stockport | £20k basic OTE £30k | From DSG Financial Services

    Account Manager Stockport £20k basic OTE £30k Are you enthusiastic, attentive and reliable? Do you possess a positive "can do attitude"? DSG is an award winning motor finance... broker, boasting an excellent team which we are looking to expand due to our rapid success and as such we require an Account Manager to join us. This is a fantastic opportunity to learn how to build business relationships, increase business revenue and manage your own client base. Ideally you will have a little telephone based customer service or sales experience but we are more likely to hire on character as full training and extensive support is provided to develop you within your role. As an Account Manager you will be working in the Financial and Motor Services industry in an...

  18. Senior Collections Advisor - (Migration Project - 10 month FTC)

    Milton Keynes | Competitive | From Volkswagen Financial Services

    Job Title: Senior Collections Advisor - (Migration Project - 10 month FTC) Multiple Opportunities Department: Customer Experience Location: Milton Keynes Package: Competitive basic salary, plus... the Customer, whilst being fully compliant with relevant legislation including but not limited to (Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS), Treating Customers Fairly (TCF ... Customers in financial difficulty within first contact resolution and deliver a personal service making VWFS feel easy to do business with. - Add value on every call and ensure that Customers are ... Vouchers, and more.!). Volkswagen Financial Services is one of the UK's leading providers of automotive finance - and we're heading for an even brighter future. Working with some...

  19. Service Centre Manager

    Cardiff | To £30,000 | From LINEA RESOURCING

    The Company: A global manufacturing company are recruiting a Service Centre Manager to join their facility in South Wales. The Role: The Service Centre Manager will be responsible for all aspects... of the customer service operation within the facility. Tasks include: • Leading the service process and customer service team • Management of KPI’s, financial budget and resources • Liaising with external business and customer representatives • Review team performance and identify development needs The Candidate: Service Centre Manager • Previous supervisory/management experience in a customer service sector • An understanding of Six Sigma, 5S, Lean Methodology is desirable Location: South Wales ...

  20. Financial Services Apprenticeship - Client Services

    Basildon | Pension, Private Health, Life Assurance | From IFDS GROUP

    Summary A fantastic opportunity to join this fast-growing, global financial services company with full training and support from day one! Fully paid permanent contract and Apprenticeship... customer queries and requests on behalf of our Management companies while working towards a NVQ Level 2 in Providing Financial Services. Package * Annual salary of £12,500 * 6% non-contributory ... * Develop an understanding of client profiles/products to be able to deliver outstanding customer service * Commit to working towards NVQ Level 2 in Providing Financial Services * Work towards ... leading to an NVQ in Providing Financial Services and the IOC stage one qualification: All training is via E -Portfolios/webinar/on the job. No attendance at college. The Contact Centre is...