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Financial Customer Service Jobs

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  1. Customer Consultant / Customer Service / Financial Services

    Bangor, Gwynedd | £14,250 per annum | From Networx.

    Customer Consultant / Customer Service / Financial Services 9 Months Fixed Term Contract - Part Time Bangor, Gwynedd Commutable from Caernarfon, Llanfairfechan and Tregarth Salary... financial performance reflects this. As a Customer Consultant, you're at the heart of the business. As a customer service specialist, you'll offer a friendly face to customers who visit the branches ... /JobSeeking/Customer-Consultant--Customer-Service--Financial-Services_job62043363 ... service you'll achieve the right customer outcome whilst consistently adhering to the Society's standard service. You will offer savings, insurance and protection products through face to face and/or...

  2. Financial Customer Service Advisor

    Cheadle, Cheshire | £15000 - £16000 per annum + 25k OTE | From Get Recruited (UK) Ltd

    Financial Customer Service Advisor £15,000 - £16,000 Cheadle The position: To provide a quality customer service to existing Debt Management clients. Maintain and continually improve... Role. Any other duties required of your grade as and when required by the business This job was originally posted as www.totaljobs.com/JobSeeking/Financial-Customer-Service ... to achieve performance targets. Work efficiency and to the required level of productivity required of the role. Customer Service Be available to answer and deal with customer & creditor calls. Identify ways to solve customer and creditor problems. Support the delivery and promotion of additional services Identify and provide customers with information and appropriate advice regarding...

  3. Customer Service / Administrator (Financial Services)

    UK-LAN-Manchester | N/A | From CareerBuilder

    Customer Service / Administrator (Financial Services) Salary: £Competitive depending on experience Location: Manchester Hours: 8.45am- 5.15pm Monday to Friday. Looking for a new role in a... is reflected in our strong guiding principles. You may have experience of the following: Client Service Executive, Customer Service Executive, Customer Support, Account Executive, Financial ... growing and developing business? AJ Bell could have just the opportunity for you. We are currently looking for talented Customer Service Administrators to join our expanding Customer Services Teams ... and Dealing Accounts. The service we provide to our customers is key to our success; as such we are looking for people who have a genuine passion for customer service. Day to day responsibilities will...

  4. Customer Consultant / Customer Service / Financial Services

    UK-GWN-Bangor | N/A | From CareerBuilder

    Customer Consultant / Customer Service / Financial Services9 Months Fixed Term Contract - Part TimeBangor, Gwynedd Commutable from Caernarfon, Llanfairfechan and TregarthSalary £14,250 pro rataOur... client is the UK’s 6th largest building society with 53 branches and 18 agencies across Wales and the Borders.They are a mutual building society, founded in 1860. Being a mutual means that they are owned by and run for the benefit of the 500,000 Members – the savers and borrowers. Their key priority is to keep Members’ money safe – and their consistently good financial performance reflects this.As a Customer Consultant, you're at the heart of the business. As a customer service specialist, you'll offer a friendly face to customers who visit the branches, building relationships in order to...

  5. Customer Call Handlers: Financial Services Contact Centre - Manchester

    Manchester | - £14k | From Icon Resourcing

    Customer Call Handlers: Financial Services - Up to £14,500 + Bonus + Benefits - Manchester My client: Founded almost 30 years ago in the US, our client is a global business services and.... CANDIDATE REQUIREMENTS Key Skills & Experience: · Minimum of 6 months experience in a Financial Services Customer Service environment preferably within a Contact Centre · Good written ... Please note: Candidates must have previous Financial Services experience to be considered for this role. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Call ... stage of expansion they currently have exciting opportunities for Customer Call Handlers to join them immediately.  We have a number of opportunities for those who are passionate about service to...

  6. Customer Services Specialist - Financial Services

    UK-South West England | £19,360/Year | From CareerBuilder

    Customer Service Specialist - Financial Services - required in Swindon, Wiltshire, offering a salary of £19,360 per annum.We are looking for people-orientated individuals who have excellent... a financial services internet marketing company that provides its customers with financial management solutions. With consistent growth over the past several years One Technologies has over 1.2m ... interpersonal skills and a natural flair for customer service to work as part of our new team based in Swindon.Our Customer Service Specialist's, will have a strong sense of ownership and have ... first international office in Swindon.As part of this expansion we are looking for a number of motivated Customer Service Specialists with at least 6 months Customer Service / Customer Care experience...

  7. Branch Manager / Financial Services / Customer Service

    UK-GNT-Pontypool | N/A | From CareerBuilder

    Branch Manager / Financial Services / Customer ServiceFixed Term Contract - 9 monthsPontypool Commutable from Merthyr Tydfil, Newport and CwmbranSalary from From £20,390Our client is the UK’s 6th... the benefit of the 500,000 Members – the savers and borrowers. Their key priority is to keep the Members’ money safe – and their consistently good financial performance reflects this.They currently have an opportunity for a Branch Manager to manage a team based in Pontypool. The key responsibility of this role will be to lead, coach and develop a team to deliver an exceptional customer service to all customers. You will be at the heart of your local community and be an ambassador for the society. Within this position you will monitor team performance and ensure that operational KPI’s are...

  8. Customer Services Executive for Automotive Prime/Sub Prime Financial Credit Provider

    UK-WGM-Port Talbot | N/A | From CareerBuilder

    Location: Neath Port Talbot Basic salary: Up to £21000 p.a. On Target Earnings: Up to £24000 p.a. Category: Other Automotive... Our client an Automotive Prime& Subprime Financial Credit Provider are currently looking to hire an experienced and professional Customer Services Executive to operate out of one of their clients dealerships in Neath!Employed as a Customer Services Executive or in such other role as our client may from time to time reasonably require your responsibility will be to provide an efficient, high quality added value and compliant day to day service to car purchasers and a portfolio of motor traders reference supplying prime or subprime financial credit solutions for...

  9. Financial Customer Service Advisor

    Salford, Lancashire | 18000.0000 | From Platinum Financial Recruitment

    Financial Customer Service Advisor Salford Quays £18,000 -Fantastic career progression -Great Training programme -Sunday Times "Top 100 best companies to work... for" -"Investors in People" -Established for over 20 years -Offering 100% job stability (no chance of redundancy) Platinum Financial Recruitment is currently looking for candidates who consider themselves to be: -A people person -Customer Service based -Keen to go the extra mile for customers -Positive and ambitious The Financial Customer Service Advisor role ... -Delivering 100% customer service on all calls -No sales Candidate specification: -Experience of working in customer service -Evidence of good job stability -Can get to Salford Quays on a daily...

  10. Customer Service Representative - Financial Services

    Kingswood, Surrey | 21500.0000 | From Headstart Employment

    Customer Service Representative - Financial Services Kingswood, Surrey £21,500 per annum 6 month contract (potential to go permanent) The role: . Handling inbound telephone calls from... customers . Providing information about financial products and services . Providing very high levels of customer service . Resolving queries Requirements: . Previous experience in a telephone based Customer Service role . Excellent communication skills . Professional and articulate telephone manner . IT literate . Financial services experience would be an advantage, but is not essential ...

  11. Financial Services/Customer Service Administrator

    Bromley, Kent | 14000.0000 | From Joy Recruitment Ltd

    We are looking for experienced Customer Services Administrators to join this Financial Services company. Successful candidates will have good written and oral communication, administration and... computer skills and want to provide excellent standards of customer service. Responsibilities will span from New Business Administration, Contract and Payment Administration and claims processing of Life, Investment and Pensions business. Day-to-day administration, to include processing applications, payment administration and reconciliation, contract administration, claim assessment, and customer enquiries. Experience Essential Experience in customer service administration. Industry knowledge of Life, Investment and Pensions. Financial Services Industry knowledge ...

  12. Customer Service Advisor - Financial Services

    Redhill, Surrey | 20000.0000 | From Reed

    Organisation Description My client, a hugely successful financial services company based in Reigate, is looking for a Customer Service Advisor to join their team. This role works on a shift... basis - 1 week in 4 is 12pm - 8pm and 3 weeks in 4 is 9am - 5pm. This role offers a competitive salary plus shift allowance and bonus opportunities. This role would ideally suit someone with a passion for customer service and experience within Financial Services. Job Description This role sits within the sales team but is a customer service focused role. Key Duties: * Speaking ... the following skills / experience: * Excellent customer service skills, ideally telephone based * Previous experience within Financial Services * Effective communication skills Reed Specialist Recruitment...

  13. Financial Services - Customer Service Executive

    City Of London, London | 22000.0000 | From Talent2

    Financial Services - Customer Service Executive £22,000 - £25,000 depending on experience City, London Our client is a multi-award winning Investment Firm based in the City, helping... opportunity for you to start your career in financial services. I am seeking an enthusiastic and hardworking Customer Service Executive to join their fast expanding team. You will be involved in dealing with a large volume of customer enquiries, offering speedy resolutions to an exceptional standard. You will need to be confident in solving problems and providing clear advice on what needs to be done next. Some of your main duties and responsibilities will include: Delivering exceptional customer service both to internal and external customers Being the first point of contact for customer...

  14. Customer Service Advisor - Financial Services

    Bristol | 8.0000 | From Reed Specialist

    Job Description Reed are now looking to employ Customer Service Advisors on a temporary contract , within one of our prestigious banking clients, based in Broadmead, Bristol. The role will... involve resolving customer ATM queries using a variety of systems, adhering to internal and external regulations. Quality of work and efficiency are paramount along with excellent customer service. We will provide all training and support to help develop an in-depth knowledge of our claim processes. This role will follow a normal Full-time Mon - Fri, 9:00 - 17:00 shift pattern at a hourly rate of £8.00. Desired Attributes: -Good customer service skills -Attention to detail -Data inputting -Team work Reed Specialist Recruitment Limited is an employment agency and employment...

  15. Apprentice Customer Service/ Administrator

    Manchester | £10000 - £13000 per annum | From Platinum Financial Recruitment Ltd

    Apprentice Customer Service/ Administrator £ 10,000 - £13,000 Manchester City Centre Our client is a leading financial services provider in the North West having been established over 25 years.... They are looking to expand their customer service team due to acquisitions of competitors and the increase in the volume of customers they are managing on a financial plan. They are looking for apprentice customer service candidates who will be expected to: - Manage inbound calls from existing customers of the business - Dealing with confidential information with regards to the customers finances - Managing the queries the customer has - Going through financial statements with customers and identify areas to assist the customer - Making the customer aware of the other products...

  16. Customer Advisor - Financial Services

    Poole | £8.00 - £9/hour Benefits | From Rubicon People

    Customer Service, Poole £9 per hour temp-perm Our client is looking for Customer Service Advisors to join there offices in Poole. This will be a long term temporary position to work for a... office based customer service and administration experience ideally in the Financial Services. If you would like to work in the financial services for a highly reputable organisation that have been ... global, well known company within the Financial Services Industry. There will also be the opportunity to be taken on permanently. As part of the Securities Servicing team you will be to dealing with customers high value transactions and investigating into customer accounts, trust accounts and daily security positions. It will also be required to deal with internal & external enquiries by...

  17. Financial Customer Service Advisor

    Cheadle | £15000 - £16000/annum 25k OTE | From Get-Recruited (UK) Ltd

    Financial Customer Service Advisor £15,000 - £16,000 Cheadle The position: To provide a quality customer service to existing Debt Management clients. Maintain and continually improve to... achieve performance targets. Work efficiency and to the required level of productivity required of the role. Customer Service Be available to answer and deal with customer & creditor calls. Identify ways to solve customer and creditor problems. Support the delivery and promotion of additional services Identify and provide customers with information and appropriate advice regarding alternative options to manage debts Ensure all customer complaints are managed and are compliant according to company policy & procedures, ensuring Team Leader & Compliance are involved where required...

  18. Financial Customer Services Representative

    Chelmsford, Essex | £12500 - £14000/annum TBA | From Objective People Solution ltd

    Our client a leading Financial services company based in Chelmsford are urgently seeking either school or college leavers that are looking for a career in the financial sector. Our client is a... effective & efficient service function to customers, mostly by post, but by any appropriate means of communication, -Compose letters in the designated company style -Accurately record/process queries raised -Commit to putting the customer first and providing excellent customer service at all times -Develop an understanding of client profiles/products to be able to deliver outstanding customer service -Commit to working towards NVQ in Providing Financial Services -Work towards the Foundation level IOC (Investment Operations Certificate) The Ideal Candidate; -Excellent standard of written...

  19. Financial Consultant - 5 Vacancies

    Manchester | £24000 per annum | From Platinum Financial Recruitment Ltd

    Financial Consultant - 5 Vacancies Trafford Park £24,000 Are you looking for a role which is more than customer service? Are you seeking a position which will able to you to advice customers and... individuals like you as we are currently recruiting for a fantastic business situated in Trafford Park. The business deals with a number of financial services including debt management, IVA's for both English and Scottish customers, specialised bank accounts to help people manage their daily money better as well as loans, mortgages, insurance and credit cards. As a financial consultant you will be responsible for speaking to customers about their financial troubles / concerns / worries. Your duties will include: -Going through a full fact find with the customer to establish their concerns...

  20. Financial Sales & Customer Service Administrator

    London, South East England | 18000.0000 | From Inspiring Interns

    Our client provides a variety of high net-worth customers with multi asset and multi market derivative dealing capability through CFDs and spread betting products. They value client confidentiality... and aim for extremely high levels of customer support. THIS IS A FULL-TIME JOB OPPORTUNITY. STARTING SALARY: £18-20K DEPENDING ON EXPERIENCE. KEY RESPONSIBILITIES OF THE ROLE: This company is looking for an individual that can handle client queries by email and telephone, monitor internal departmental system and prompt colleagues to complete processes where necessary. When time permits, they will also be expected to make outbound calls to customers contacting new clients to see how they can help them further along with potential clients that have expressed an interest in their...

Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

What can I earn?

The starting salary for a financial services customer advisor is anywhere between £12,000 and £18,000 a year. You could look to earn around £30,000 in supervisory and managerial positions.

What are the benefits?

You may earn commission if you are required to sell products, such as life insurance, as part of your role. You could also enjoy subsidised mortgages, loans, pensions, shares and insurance.

Are there chances of promotion?

With experience, you could progress to become a team leader, supervisor or manager. You could also specialise in a particular area, such as mortgages, and go on to further training in that discipline.

What will I be responsible for?

You will be processing payments and withdrawals, answering customer questions, maintaining accurate records, promoting financial products and services, handling complaints or escalating them to senior staff members plus handling administrative processes.

Do I need any experience?

It's extremely useful to have computer skills and experience of customer service, cash handling or office work. Employers will usually ask for a good standard of general education, and good GCSE grades including English and maths are an advantage.

What attributes are needed?

Excellent communication, computer and numeracy skills plus the ability to stay calm under pressure is beneficial. You will also need to demonstrate a keen eye for detail and the ability to work to targets and deadlines.