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  1. Customer Services Executive - Financial Services

    Isleworth | £18000 - £27000 per annum | From BROOK STREET BUREAU - Hammersmith

    As the ideal candidate, you must be degree educated with high educational results from A level upwards. You will possess excellent written and verbal communication skills, as well as an analytical... mind and great attention to detail. You will also have a back ground in customer service, preferably within a financial organisation. The role includes: - Providing top quality customer service to ... www.totaljobs.com/JobSeeking/Customer-Services-Executive---Financial-Services_job60627845 ... skills - Educated to degree level with excellent educational results from A level through to Degree level - Highly intelligent, articulate and analytical - Previous financial services experience... More

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  2. Customer Service Advisor (Financial Services)

    Manchester | £16,000 - £18,000 | From Easyweb Recruitment

    Customer Service Advisor (Financial Services) Our client is one of the UK's largest financial services companies. As an award-winning company, we handle over £22 billion of assets for more than... written and verbal. g) Use of customer management systems or databases.  Desirable knowledge, skills and experience  a) Financial services administration experience. b) Financial services ... experience of the following: Customer Service Administrator, Financial Services, Pensions Administration, Contact Centre, Banking Services, Credit Controller, Call Centre, Customer Services, Chartered ... age for this role. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor-Financial-Services_job60543156 ... More

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  3. Customer Service Advisors Financial Services

    London | £17000 Per Annum | From Drake International

    Customer Service Advisors Financial Services Location: Surrey (KT6) Salary: 17k Do you have what it takes to be a customer service advisor for a leading provider of premium finance products... financial services. . This is not a sales position. Your role is to resolve inbound customer and broker queries. Requirements To succeed in this attractive customer service advisor role, you need to have ... job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisors-Financial-Services_job60553687 ... based in an attractive location in Surrey? Do you combine excellent communication skills with an analytical approach and an eye for detail? Benefits Being a customer service advisor in this... More

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  4. Customer Service Advisors Financial Services

    London | 17,000 per annum | From Drake International

    Customer Service Advisors Financial Services Location: Surrey (KT6) Salary: 17k Do you have what it takes to be a customer service advisor for a leading provider of premium finance products... financial services. . This is not a sales position. Your role is to resolve inbound customer and broker queries. Requirements To succeed in this attractive customer service advisor role, you need to have ... job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisors-Financial-Services_job60553729 ... based in an attractive location in Surrey? Do you combine excellent communication skills with an analytical approach and an eye for detail? Benefits Being a customer service advisor in this... More

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  5. Customer Service Advisors Financial Services

    London | £17000 Per Annum | From Drake International

    Customer Service Advisors Financial Services £17,000 per annum Do you have what it takes to be a customer service advisor for a leading provider of premium finance products based in an... financial services. .    This is not a sales position. Your role is to resolve inbound customer and broker queries. Requirements To succeed in a senior customer service advisor role, you need to have ... attractive location in Surrey? Do you combine excellent communication skills with an analytical approach and an eye for detail? Benefits Being a customer service advisor in this blue chip environment provides you with lots of great advantages: .    Earn £17k outside of London. .    Benefit from excellent financial services training and the use of market leading financial software... More

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  6. Customer Service Officer (Financial Services)

    East London | £11.00 per hour + + paid holiday | From Randstad Sales

    We are currently recruiting for customer services officers to work within a large financial services organisation in Canary Wharf. This position is initially for 3 months, with a view to being... was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Officer-Financial-Services_job60464022 ... . Requirements: 1 year experience in a customer service environment Excellent communication skills, both written and verbal Strong administration skills and MS Office Accuracy and excellent attention to ... extended for a further 1 year. The role will involve dealing with incoming communication by phone, email and letters from customers and resolving queries by analysing data, gathering information... More

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  7. Customer Service Advisors (Financial Services)

    Reading | £145 per day | From Huntswood Plc

    We are currently recruiting for Case Handlers to join us on an on-going contract basis to be based in our Reading town centre offices. In this position you will be responsible for preparing... administration and analytical skills. You will have experience in handling complaints, customer service or administration ideally gained within a financial services environment. You'll also be a competent ... www.totaljobs.com/JobSeeking/Customer-Service-Advisors-Financial-Services_job60606355 ... written correspondence, dealing with various queries and cases with customers via telephone as well as updating and amending a comprehensive in-house database. Due to the intense workload you will... More

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  8. Financial Administrator / Customer Service Administrator

    Leeds | From £16,500 to £16,500 per annum | From Jo Holdsworth Recruitment

    Financial Administrator / Customer Service Administrator Salary - £16,500 Location - Leeds Permanent Do you have excellent administration skills, a keen eye for detail and a meticulous... you have applied for. (Jo Holdsworth Recruitment - Recruitment Agency) This job was originally posted as www.totaljobs.com/JobSeeking/Financial-Administrator--Customer-Service ... approach? Are you a forward thinking, passionate and enthusiastic person who puts customer service at the forefront of everything you do? If so we need you! Our client in Leeds is looking to expand their administration team and is looking to recruit 10-15 financial services administrators on a permanent basis. Responsibilities - · Working in a fast-paced administrative role, processing... More

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  9. Customer Service - Financial Industry

    Swindon | £18000 per annum | From Frankly Recruitment

    Working within the financial industry you will be a confident communicator with the ability to work with minimal management after training. Working on a shift basis 8.30 - 5pm or 10 - 7pm The... and punctuality This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service---Financial-Industry_job60428155 ... about our cards and services Answer calls from new enquiries Ask effective and appropriate probing questions to help inform customers of the right product depending on their needs Take personal responsibility for resolving customer queries and deciding on the best course of action. Provide excellent customer service at all times whilst following AML and PCI requirements. Deal with complaints in... More

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  10. Customer Service Representative (Internet / Financial Services)

    Newcastle Upon Tyne | £7.25 per hour | From Easyweb Recruitment

    Customer Service Representative (Internet / Financial Services) Position: Team Mate - Customer Services Representative Location: Longbenton, Newcastle upon Tyne Salary: £7.25 per hour ... Benefits: Attractive benefit package Shifts: 40 hours per week, shifts between 8am and 10.30pm, Mon-Sun Our client is a large global provider of outsourced customer management services. Employing 125,000 people worldwide, we are the name behind many world class companies' customer service. As the result of a new partnership with a new, high profile client, we currently have vacancies for Team Mates at our Newcastle upon Tyne Business Centre. Our client is a key player in the e-commerce and financial services sectors, and is a prestigious and dynamic industry leader. ROLE: They are... More

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Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

What can I earn?

The starting salary for a financial services customer advisor is anywhere between £12,000 and £18,000 a year. You could look to earn around £30,000 in supervisory and managerial positions.

What are the benefits?

You may earn commission if you are required to sell products, such as life insurance, as part of your role. You could also enjoy subsidised mortgages, loans, pensions, shares and insurance.

Are there chances of promotion?

With experience, you could progress to become a team leader, supervisor or manager. You could also specialise in a particular area, such as mortgages, and go on to further training in that discipline.

What will I be responsible for?

You will be processing payments and withdrawals, answering customer questions, maintaining accurate records, promoting financial products and services, handling complaints or escalating them to senior staff members plus handling administrative processes.

Do I need any experience?

It's extremely useful to have computer skills and experience of customer service, cash handling or office work. Employers will usually ask for a good standard of general education, and good GCSE grades including English and maths are an advantage.

What attributes are needed?

Excellent communication, computer and numeracy skills plus the ability to stay calm under pressure is beneficial. You will also need to demonstrate a keen eye for detail and the ability to work to targets and deadlines.

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