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  1. Customer Service Adviser - Financial Services

    Rhondda Cynon Taff | £15.4k per year | From Simplified Recruitment

    Job Title: Customer Service Adviser - Financial Services Location: Nantgarw near Cardiff Salary: £15,400 per Annum Our client is currently recruiting for a Customer Service Adviser. You must... have a background in financial services, with a good understanding of topics such as debt, pensions, mortgages,savings and investments. This permanent, 40 hour per week Customer Service position is working on behalf of a government initiated service, providing money advice and information to the general public by telephone and via the web. To apply for this Customer Service Adviser role ... www.totaljobs.com/JobSeeking/Customer-Service-Adviser---Financial-Services_job60064387 ... More

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  2. Customer Service Agent - Financial Services

    Edinburgh | £8 - £10 per hour | From Badenoch & Clark - Edinburgh.

    A major financial services organisation is looking to employ a Call Centre Agent on a temporary contract at a rate of £8/hour - £10/hour. Responsibilities: * Handle all client calls in a polite.... * Strong customer service experience - MUST be within Financial Services. If you feel that you are suitable for this particular position, don't miss out. Apply now! www.badenochandclark.com ... Disability Symbol User. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Agent---Financial-Services_job59975161 ... More

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  3. Customer Service Agent - Financial Services

    Edinburgh | £8 - £10 per hour | From Badenoch & Clark - Edinburgh.

    A major financial services organisation is looking to employ a Call Centre Agent on a temporary contract at a rate of £8/hour - £10/hour. Responsibilities: * Handle all client calls in a polite.... * Strong customer service experience - MUST be within Financial Services. If you feel that you are suitable for this particular position, don't miss out. Apply now! www.badenochandclark.com ... Disability Symbol User. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Agent---Financial-Services_job60115227 ... More

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  4. Customer Service Agent - Financial Services

    Edinburgh | £8 per hour + holiday pay & pension | From Badenoch & Clark - Edinburgh.

    Customer Service Agents required for one of our large asset management clients within their first line of customer support team. This role involves high volume call handling, within a customer... was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Agent---Financial-Services_job60141224 ... demonstrate: * Strong English Language skills and a good telephone manner. * Previous customer service experience. * A high level of accuracy and attention to detail are essential, * A good ... the timescales detailed in our Service Level Agreement, and within the standards of the Client Services Department. * Take ownership of providing client with satisfactory resolution within the timescales... More

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  5. Financial Service Customer Agent

    Stockport | - £15k | From Gibson Hollyhomes

    Financial Service Customer Agent Award-winning business Fantastic opportunities to progress Innovative environment Our client is an award-winning financial solutions.... Salary: £15,000 basic OTE £21,000 This job was originally posted as www.totaljobs.com/JobSeeking/Financial-Service-Customer-Agent_job60089611 ... then this could be the perfect position for you. The role involves delivering exceptional service and advice to customers that have directly contacted or been referred to the business. You will be ... company that has rapidly grown to be a sector leader in providing high-quality, customer-centric advice. They are looking for entrepreneurial and ambitious individuals to join their customer... More

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  6. Customer Advisors, Financial Services

    Cardiff | £13747 Per Annum | From Orange Recruitment

    Fulfilment Executive, Financial Services £13747 with a bonus available Position Description: Based in Cardiff, this is an exciting and challenging position for a highly motivated and energetic... to the Lending Operations & Underwriting Manager, Financial Services. You will play a pivotal role in speaking to customers that have applied for a loan, ensuring that all lending conditions are met ... both quality and optimal conversion. 118 118 Money are seeking a dynamic and flexible candidate experienced within a financial services environment - sales/customer facing experience would be ... to lend are maximized whilst adhering to lending regulations and providing a positive customer experience. We look for team players with an understanding of Financial Services and what motivates our... More

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  7. Team Leader - Customer Service - Financial Services x 2

    Manchester | From £25,000 to £32,000 per annum £25-27k + Bonus | From Flexible Solutionz

    Role: Customer Service Team Leader X 2 (Financial Services) Location:Manchester Salary:£25-27k + bonus We are currently working with a very established business employing... circa 250 people within the Manchester office. Due to yet more growth and even more forecasted growth we are looking to recruit two (2) Team Leaders to manage a team of 10-12 advisors. We need the successful candidate to have worked within a regulated Financial Services environment and be familiar with FCA. Strong focus on customer service / customer experience, processes, performance monitoring ... /JobSeeking/Team-Leader---Customer-Service---Financial-Services-x-2_job60125257 ... More

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  8. Financial Customer Service Advisor

    Salford, Lancashire | 18000.0000 | From Platinum Financial Recruitment

    Financial Customer Service Advisor Salford Quays £18,000 -Fantastic career progression -Great Training programme -Sunday Times "Top 100 best companies to work... for" -"Investors in People" -Established for over 20 years -Offering 100% job stability (no chance of redundancy) Platinum Financial Recruitment is currently looking for candidates who consider themselves to be: -A people person -Customer Service based -Keen to go the extra mile for customers -Positive and ambitious The Financial Customer Service Advisor role ... -Delivering 100% customer service on all calls -No sales Candidate specification: -Experience of working in customer service -Evidence of good job stability -Can get to Salford Quays on a daily... More

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  9. Customer Service Representative - Financial Services

    Kingswood, Surrey | 21500.0000 | From Headstart Employment

    Customer Service Representative - Financial Services Kingswood, Surrey £21,500 per annum 6 month contract (potential to go permanent) The role: . Handling inbound telephone calls from... customers . Providing information about financial products and services . Providing very high levels of customer service . Resolving queries Requirements: . Previous experience in a telephone based Customer Service role . Excellent communication skills . Professional and articulate telephone manner . IT literate . Financial services experience would be an advantage, but is not essential ... More

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  10. Financial Services/Customer Service Administrator

    Bromley, Kent | 14000.0000 | From Joy Recruitment Ltd

    We are looking for experienced Customer Services Administrators to join this Financial Services company. Successful candidates will have good written and oral communication, administration and... computer skills and want to provide excellent standards of customer service. Responsibilities will span from New Business Administration, Contract and Payment Administration and claims processing of Life, Investment and Pensions business. Day-to-day administration, to include processing applications, payment administration and reconciliation, contract administration, claim assessment, and customer enquiries. Experience Essential Experience in customer service administration. Industry knowledge of Life, Investment and Pensions. Financial Services Industry knowledge ... More

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Financial services customer advisors work in contact centres handling enquiries by telephone, email, and other digital means for the financial services industry.

Who can I work for?

You could work for high street and online banks, and credit, insurance, pensions and investment companies.

Where and when can I work?

Evening and weekend shift work is common, as contact centres are often open in the evening and at weekends. Part-time hours and temporary contracts are widely available.

What can I earn?

The starting salary for a financial services customer advisor is anywhere between £12,000 and £18,000 a year. You could look to earn around £30,000 in supervisory and managerial positions.

What are the benefits?

You may earn commission if you are required to sell products, such as life insurance, as part of your role. You could also enjoy subsidised mortgages, loans, pensions, shares and insurance.

Are there chances of promotion?

With experience, you could progress to become a team leader, supervisor or manager. You could also specialise in a particular area, such as mortgages, and go on to further training in that discipline.

What will I be responsible for?

You will be processing payments and withdrawals, answering customer questions, maintaining accurate records, promoting financial products and services, handling complaints or escalating them to senior staff members plus handling administrative processes.

Do I need any experience?

It's extremely useful to have computer skills and experience of customer service, cash handling or office work. Employers will usually ask for a good standard of general education, and good GCSE grades including English and maths are an advantage.

What attributes are needed?

Excellent communication, computer and numeracy skills plus the ability to stay calm under pressure is beneficial. You will also need to demonstrate a keen eye for detail and the ability to work to targets and deadlines.

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