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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Customer Service

    Northampton | Neg | From Search Consultancy Ltd

    Customer Service Agent Northampton Temp to Perm £7.18p/h Full Time Our client based in Northampton is looking for a number of Customer Service Agents to join their expanding team. This Temp... to Perm Customer Service Role offers a fantastic career opportunity. The main responsibilities of the Customer Service role are as follows: - Receiving Inbound calls - Offering excellent customer service - Upselling and Cross Selling The open times of the site is Monday to Saturday between 8.30am to 8.00pm. Please note that a credit check and criminal checks will take place before successful candidates start. If you are interested in this role please call ************ or email: ************************ Key Words: Inbound, customer service, Northampton, temp, temp to perm...

  2. Customer Service

    Northampton | £8.24 p hour | From Search Consultancy Ltd

    Inbound Customer Service Advisor Call Centre Helpdesk Based Full Time Northampton, Northamptonshire £15000 per annum We are recruiting for a number of Inbound Customer Service Advisors for a... Call and Contact Centre based in Northampton, Northamptonshire. This inbound customer service role in Northampton involves speaking to customers with regards to new and existing queries and taking details accurately while delivering excellent customer services. You will be working to Customer Service targets whereby the customer is key Working hours for the Northampton site are Monday to Friday between 08:00 and 22:00. If you are interested in applying for this job as an Inbound Customer Service Advisor and able to get to the office in Northampton, Northamptonshire, please email...

  3. Customer Services - Customer Service Associate

    Scarborough | £17k pa + BUPA, 10% core pension contributions | From HSBC

    Customer Service Associate, Leeds call centre£19,450 (£17,000 base salary + company funded BUPA and 10% core pension contributions) This exciting opportunity is supported with an attractive reward... of service to match. So, while dealing with a range of enquiries - from travel insurance to life cover, breakdown assistance and more - you'll be expected to go above and beyond for your customers ... existing customer service skills. We work to put the customer at the heart of everything we do, so it's vital that you can focus on their needs. A confident communicator, you should be able to ... looking for individuals who can share examples of their significant customer service experience. In return, we'll do everything we can to help you thrive in our sociable working environment...

  4. Customer Service

    London | Undisclosed | From Londonjobs & Evening Standard Ptner

    TRAVELEX ARE NOW RECRUITING Join the world's largest foreign currency provider Do you have excellent customer services skills? We're currently recruiting new colleagues to work in......

  5. Customer Service - Customer Service Associate

    Blantyre Industrial Estate | £17k pa + BUPA, 10% core pension contributions | From HSBC

    Customer Service Associate, Hamilton call centre £19,450 (£17,000 base salary + company funded BUPA and 10% core pension contributions) This exciting opportunity is supported with an attractive... our customers' needs. Here you'll be dealing with our HSBC Advance customers. They expect to get a level of service to match. So, while dealing with a range of enquiries - from travel insurance to life cover, breakdown assistance and more - you'll be expected to go above and beyond for your customers. Matching products and services to people's needs, you'll provide them with exactly the same professional treatment they'd receive face-to-face. It's a great way to build on your existing customer service skills and progress your career with us. We work to put...

  6. Customer Service Adviser

    Rushden | £14k - £14284 pa | From OnlyFE

    Customer Service Adviser Full Time: Starting Salary £14,284 (Part time £6,445) - Plus Generous Monthly and Annual Bonus Scheme Our purpose is to remain as the number one provider of motorcycle... with other Business Partners to action and resolve client queries Assisting the Customer Services Department in achieving daily targets For this role, Customer Service experience is essential ... , being a good team player and a provider of excellent customer services at all times. This is a very busy and varied role and we are therefore looking for people who thrive under pressure and excel at ... insurance by delivering the best customer experience at every opportunity. We are currently recruiting to meet the needs of our growing business and we are looking for the right candidates to...

  7. Customer Service Advisor

    Sunderland | Competitive plus Excellent Benefits | From Barclays

    Customer Service Advisor We are recruiting for a number of positions at our offices in Doxford Park in Sunderland, with start dates in February, March and April. Variety of different shift... patterns between 7am - 11pm Monday to Sunday. As a Barclays Customer Service Advisor, you'll be an essential contact for our customers, providing expert advice on the products and services ... our customers want... As a Customer Service Advisor, your main responsibilities will involve: * Dealing with day to day banking enquiries from customers on the range of products and services ... the customer and pay attention to detail rather than relying on a script As a Customer Service Advisor, your skills and qualifications will include: * A genuine interest in our customers, and the ability to...

  8. Customer Service Advisor

    Thame | £17.5k per year | From Travelodge

    Travelodge has an exciting opportunity for a Customer Service Advisor to join the team based in Thame. You will be on a full time permanent contract, with a highly competitive salary of... £17,500. This is a perfect time to join the UK's fastest growing Hotel chain. And if you already have previous experience working in Customer Service or a call centre environment, then this may be the job for you. We are looking for someone with bags of enthusiasm and who really cares about our colleagues and providing them with excellent customer service. As a Customer Service Advisor you will be joining our expanding Customer Services team, based in Thame, Oxfordshire. Dependant on your experience, you can expect a salary of up to £17,500 complete with great benefits...

  9. Customer Service Representative

    Frimley | £24000.00 pa | From Altrincham

    We are currently looking for a Customer Service Representative to join a busy Healthcare Customer Service Team in Frimley, Surrey. This is a 6 month fixed term contract with the possibility of... going permanent. Salary: £24K, based on an annual salary. As Customer Service Representative you will be responsible for the accurate processing of around 50 orders per day against very tight ... calm under pressure, work within a team, be accurate and have meticulous attention to detail is essential for this role. Our Customer Service Representatives attitude towards continuous improvement is key to ensure we have a high level of customer satisfaction in our service .The role will require the management of key accounts where you will need to build relationships to maintain and grow our...

  10. Customer Service Manager

    Lymington | £23,000 to £25,000 + Benefits | From Gilgen

    Customer Service Manager - Ringwood Salary: £23,000 to £25,000 Plus Benefits We have an exciting opportunity for the right candidate to join our busy Customer Service department. You will be... responsible for managing the activities of the customer service team in order to enhance and maintain customer relationships, and for developing a high performing team capable of ensuring all our ... standards of customer service using a high quality product. Customer Service Manager Responsibilities include: - To define and communicate quality standards across the business to ensure the highest possible levels of customer service. - To handle complex enquiries and complaints to resolution. - To analyse lost quotations and make appropriate recommendations to the business. - To...

  11. Customer Service Advisor

    Winchester | £17,000 + Attendance Bonus | From Utilita

    Customer Service Advisor - Winchester - £17,000 + Attendance Bonus Benefits - 20 Days Holiday, Free Parking, Attendance Bonus, Bike to Work, Company Health Plan, Discounted Gym Membership Are you... looking for a new job in 2016? Do you have a passion for customer service and experience in call centres, retail, hospitality, sales, administration, care or any other role with a customer focus? If you answered yes to the above then Utilita are recruiting for Customer Service Advisors to join their team based in Winchester. This is an exciting opportunity to join a rapidly growing business which rewards good attendance and performance with increased salary and additional bonus. If you are looking for a new and exciting career as a Customer Service Advisor then this is the role for...

  12. Customer Service Advisor

    Derby | £15500 - £19000 per annum, Benefits: Free Sky TV ( | From Ethero

    Ethero staffing provides both permanent and temporary recruitment services to local businesses. With the simple ethos of local people for local jobs we aim to ensure that we support the local... employment market whenever possible. Are you looking for a Customer Service Advisor Job? Due to continued business success and growth, we are currently recruiting Customer Service Advisors for ... join the team who aim to offer the best customer service in the country. Your new role As a Customer Service Advisor, you will be working on behalf of one of our valued clients, respected market leaders in their industries. Taking inbound calls from customers, you will support them with any queries or complaints they may have, in relation to the services they receive from the client. Working...

  13. Customer Service Agent

    Glasgow | See job text | From Wescot

    Customer Service Agent We're looking for enthusiastic and motivated people, who have the customer at the heart of everything they do, to join our team in Glasgow City Centre. - Start date... working environment set in the heart of Glasgow's financial district About the role Our customers are our number one priority and we work hard every day to provide them with an exceptional level of service. Our people operate at the highest ethical and professional standards and we invest significantly in training and development to ensure they have the tools they need to do their jobs well. As a Customer Service Agent your role is to talk with customers on behalf of our client and set up affordable and sustainable repayment plans on their mortgage accounts. You will use your...

  14. Customer Service Advisor

    Sunderland | Competitive plus Excellent Benefits | From Barclays

    Customer Service Advisor Your Hours: We are recruiting full-time roles working 35 hours per week, 5 days out of 7. You will be working on a 7 hour rotational shift between 12 - 11pm Monday to... with your colleagues in-branch to identify products and services that fit the customer perfectly. You'll be encouraged to grow in your role, and work in new innovative ways - and you can expect ... the range of products and services Barclays provide * Listening to customer's needs and building relationships, making them aware of products that may be suitable for them * Putting the customer at ... : * A genuine passion for delivering excellent experiences to customers with high expectations of our services * The ability to make authoritative banking decisions that always put our customers first...

  15. Customer Service Administrator

    Ripley | Neg | From MyJobGroup

    VACANCY CUSTOMER SERVICES ADMINISTRATOR For over 200 years, Denby has been producing superior products, and today we pride ourselves on being the foremost producer of distinctive quality... informal tableware. This busy full-time role (currently Monday-Friday 8.45am-5.00pm - applicants must be flexible) encompasses a wide range of tasks including order management for both retail and private customers, internal and external communication both written and verbal, claims and complaints processing, order payment and refund processing, responding to incoming telephone and e-mail queries and occasional switchboard and mail room duties. Applicants must have proven experience of administration in a customer service environment and should have a positive 'can do' attitude...

  16. Customer Service Advisor

    Havant | 17948 | From SSE

    Job no: 507205 Work type: Perm - Full Time or Part Time Location: Hampshire Categories: Customer Services/Call Centre CUSTOMER SERVICE ADVISOR FULL TIME/PART TIME (20- 37... assisting customers through completing back office clerical work in a variety of business areas. We'd like to hear from you if you have previous customer service experience and proud to make ... benefit from regular coaching and constructive feedback to ensure you keep building on your excellent customer service skills. At SSE we want to be here for our customers whenever they need us and we ... hours) HAVANT STARTING SALARY £17,948 (pro rata for Part Time) You will ensure the concerns of every customer, ranging from routine account enquiries to complex billing complaints, are...

  17. Customer service advisor

    Derby | | From Ethero

    We are supporting one of the region`s largest outsourced customer service organisations. The role involves holding great conversations via telephone with customers. Supporting them with general... away from Derby Train Station Ethero staffing provides both permanent and temporary recruitment services to local businesses. With the simple ethos of local people for local jobs we aim to ensure ... & Management, Driving & Logistics, Skilled & Unskilled Industrial & Technical & Engineering market sectors. Ethero Staffing`s standard service provision ranks amongst the most competitive in the UK market place:- - Highly competitive charge rates - if we can save you money we will. - Industry leading service guarantees to underline our belief in our ability - Forward provisions for contingency planning...

  18. Customer Services - Commercial Customer Associate

    Leicester | £18,595 (£16,200 base salary) | From HSBC

    Customer Services - Commercial Customer Associate, Leicester call centre £18,595 (£16,200 base salary + company funded BUPA and 10% core pension contributions) This exciting opportunity is... be flexible to accommodate our customers' needs. Here in our Leicester call centre, where we deal exclusively with commercial customers, you'll be responsible for providing great service over the phone. Taking ownership and resolving your customers' queries is paramount, as is making the most of your customer service skills to identify exactly what they need. You'll use ... of their significant customer service experience. In return, we'll do everything we can to help you thrive in our sociable working environment. We'll give you plenty of support with 12 weeks...

  19. Customer Service Role

    Gosforth | £16,000 - £20,000 | From Newcastle Interactive

    Customer Service Are you a people person with good customer service skills? Are you looking for a new role with training opportunities? If the answer is yes, then a Customer Service... ourselves on outstanding customer service, lead generation and acquisition services which we implement across the whole city of Newcastle through interactive, live events. We are an energetic, ambitious Newcastle-based firm and we pride ourselves on a job well done and ensuring our clients and customers receive the best service possible. Customer Service Executive role: As a Customer Service ... of clients. Our ideal Customer Service Executive will have: - Excellent communication - Professional manner and attire - Customer service knowledge - Good organisation skills Please note that...

  20. Customer Service Assistant

    Fallowfield | £15,000 - £20,000 | From Manchester Active

    Customer Service Are you a people person with good customer service skills? Are you looking for a new role with training opportunities? If the answer is yes, then a position within customer... customer service, lead generation and acquisition services which we implement across the whole city of Manchester through interactive, live events. We are an energetic, ambitious Manchester-based firm and we pride ourselves on a job well done and ensuring our clients and customers receive the best service possible. Customer Service Executive role: As a Customer Service Executive, you will be ... ideal Customer Service Assistant will have: - Excellent communication - Professional manner and attire - Customer service knowledge - Good organisation skills Please note that the Customer...