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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Customer Service

    Northampton | £16k - £16500 pa + Plus annual bonus scheme | From Nationwide

    Customer Service jobs available in Northampton, NN3 6NW. Flexible hours available with a salary of £16,000, increasing to £16,500 upon completion of probation period, plus excellent benefits... including a pension and rewards scheme. To apply please click the link below. We're looking for Customer Service Consultants to join our telephone based Mortgage New Business team in Northampton ... exceptional levels of customer service and always adhering to regulatory and compliance requirements - Provide support to other departments to support in solving queries or helping existing customers make the most of our products - Focus on delivering excellent customer experience - Focus on deepening business relationships with customers to deliver a consistent quality service - Have experience in...

  2. Customer Service

    Swindon | £16k - £16500 pa + Inc Benefits, OTE | From Nationwide

    Exciting opportunity to join our Customer Service team in Swindon, SN5 6NX. Flexible hours available with a salary of £16,000, increasing to £16,500 upon successful completion of probation period.... Excellent benefits including a pension and rewards scheme. To apply please click the link below We're looking for customer focused people to join our Contact Centre in Swindon As you'll be the first point of contact for our customers you will: - Help to support customers manage their finances - Provide an exceptional level of customer service - Have a passion for delivering great customer service - Be able to demonstrate strong communication skills - Be able to build a strong rapport with customer - Have effective conversations with customers and seek to provide them with...

  3. Customer service

    Dunfermline | £16k - £16500 pa + plus annual bonus | From Nationwide

    Exciting opportunity to join our Customer Service team in Dunfermline, KY11 8PJ. Flexible hours available with a salary of £16,000, increasing to £16,500 upon successful completion of probation... period. Excellent benefits including a pension and rewards scheme. We're looking for customer focused people to join our Contact Centre in Dunfermline. As you'll be the first point of contact for our customers you will: - Help to support customers manage their finances - Provide an exceptional level of customer service - Have a passion for delivering great customer service - Be able to demonstrate strong communication skills - Be able to build a strong rapport with customer - Have effective conversations with customers and seek to provide them with a positive outcome Our...

  4. CUSTOMER SERVICE

    Crawley | £10 per hour | From ATA Recruitment Ltd

    CUSTOMER SERVICE - OFFICE BASED 2 Month Contract - (Shifts are from Monday - Sunday 5am til 11pm) Crawley £10 per hour PAYE THE ROLE If you are an experienced Customer Service... professional available to start a new role immediately then please read on! You will be working for a leading travel operator within a bustling office as part of their devoted customer service team. Your days will be busy contacting customers over the telephone to arrange or update their travel booking on the network, updating the system with live coverage information such as any delays or ... need previous experience within a customer service role and can demonstrate good telephone manor and great computer skills. This is an immediate requirement so you must be able to start by the 5th...

  5. Customer Service

    Ashby-De-La-Zouch | £6.95 - £7.20 p hour | From Search Consultancy Ltd

    Are you money hungry? Are you looking for extra cash for Xmas? Are you available immediately to interview and start? If so I would love to hear from you! I am currently looking for someone to... join our vibrant inbound customer service team. You will be taking inbound calls and be the voice of the brand. You will be speaking on behalf of a leading energy company; the type of calls which you will answer will either be a query or complaint call. Full training will be given to ensure you are comfortable and confident in your role before you get stuck in. The main responsibilities of the customer service role are as follows: - Excellent Verbal and Written communication. - Confidence in taking ownership for each call. - Able to make and explain decisions clearly...

  6. Customer Service Advisor

    Thetford | £17,000 Plus Benefits | From Olleco

    Customer Service Advisor Thetford, Norfolk £17,000 Plus Bonus, Commission on New Accounts, BUPA Healthcare, Pension, Life Assurance, 20 Days' Holiday (rising to 25 with service) Committed to... sustainability, our client is on a mission to reduce waste within the foodservice industry. They are now looking for a Customer Service Advisor to join their team. This is an exciting role for a confident customer service professional to join a growing company at an exciting time in their evolution. For the right candidate, there will be opportunities for career advancement, the chance to develop their skills in a fast-paced environment and commission paid for every new account won. As a Customer Service Advisor, you will be responsible for responding to a wide range of customer...

  7. Customer Service Advisor

    Eastleigh | £17,250 + Attendance Bonus | From Utilita

    Title - Customer Service Advisor Location - Chandler's Ford Salary - £17,250 + Attendance Bonus Benefits - 20 Days Holiday, Free Parking, Attendance Bonus, Christmas Bonus, Bike to Work,... Company Health Plan, Discounted Gym Membership, Subsidised Canteen, Bluestar Bus Discount, Free Football Ticket Giveaways Utilita Energy are recruiting for Customer Service Advisors to join their ... and additional bonuses. If you are looking for a new and exciting career as a Customer Service Advisor then this is the role for you. JOB DETAILS Our customer service team are vital in the success and growth of the business and as a Utilita Customer Service Advisor, you will be on the frontline and first point of contact for our customers. You will be expected to take ownership of each call...

  8. Inbound Customer Service

    Crewe | £16,400 | From Newcastle

    Permanent Inbound customer services advisor's are required to support the expansion and growth of our customer service centre. These roles are permanent 16,400k salary with excellent training.... Immediate Interviews & start Have you the right behaviours and attributes to be an inbound customer service advisor? As a business we are seeking confident communicators with a passion for making a difference to the customer journey, resolve any issues they may have in a positive manner whilst upholding our company values of "providing a high level of service with pride & integrity." With our training we will make those excellent attributes you have into customer service skills to enable you to provide positive solutions and outcomes. Values & Skills PC Confident & literate...

  9. Customer Services Associate

    Warrington | £18,000 | From Ofcom

    Customer Services Associate Warrington, Cheshire £18,000 Ofcom is the independent regulator and competition authority for the UK communications industries. We regulate the TV, radio, fixed-line... consumers with advice regarding potential resolution avenues available to them. We aim to deliver 'best-in-class' customer service with a consistent feel and professional approach, supported by ... - Meeting and exceeding business lead SLAs and KPIs - Being responsible for accurate data input that feeds into wider business reports - Providing excellent customer service to citizens and consumers ... Essential Skills / Experience: - Phone based customer service experience within a similarly benchmarked organisation - Experience of working in a Contact Centre and of dealing with both B2C and B2B...

  10. Customer Service Team Leader

    Eastleigh | £21,000 - £27,000 | From Utilita

    Customer Service Team Leader Salary: £21,000 - £27,000 (depending on experience) Utilita Energy and the Customer Service Department is currently recruiting for a Customer Service Team Leader... you go energy market. Our customer service team leaders play a key role in the success of the business and we are seeking an experienced individual to join our team. Purpose of the Role To ensure that the Customer Service Advisors and Senior Advisors are delivering a class leading, quality oriented customer support service. The role will involve shift work including occasional weekend work so a flexible approach is required. Duties within the role include, but are not limited to: Key Responsibilities - Inspire, motivate, lead, coach and develop a team of Customer Service Senior...

  11. Customer Service Team Manager

    Eastleigh | £28,000 | From Utilita

    Customer Service Team Manager Salary: £28,000 The Customer Service Management Team at Utilita Energy is currently recruiting for a Customer Service Team Manager; you will be responsible for... ensuring the Customer Service Team Leaders are provided with support daily ensuring department KPI's and SLA's are met. Utilita Energy is Britain's leading supplier of smart pre-pay energy ... exciting plans for 2017 and beyond. Duties within the role include, but are not limited to: Key Responsibilities of the Customer Service Manager - Inspire, motivate, lead, coach and develop a team of Customer Service Team leaders in the delivery of a first class support service which sets Utilita apart as a market leader - Ensure the responsibilities of each Team Leader are met to...

  12. Customer Service Officer, Hamilton

    Glasgow | £17k pa + discretionary annual bonus | From HSBC

    Customer Service Officer - HSBC - £17,000 starting salary Our Hamilton Contact Centre offers great facilities such as an on-site gym, nursery, restaurant, coffee shop and free on-site parking. We... expectations. Our Customer Service Officers deliver a superior service to each and every individual who calls our Contact Centre in Hamilton. We're looking for supportive and enthusiastic people on a full time basis to join our inbound customer service teams. Banking, Mortgage and Contact Centre experience are not essential. What we're really interested in is a genuine passion for going above-and-beyond for our customers - everything else we can teach you! What will I be doing as a Customer Service Officer? - Delivering an outstanding customer service by successfully responding to questions...

  13. Customer Service Officer - HSBC

    Swansea | £17k pa + discretionary annual bonus | From HSBC

    Customer Service Officer - HSBC - £17,000 starting salary At our Swansea Contact Centre we are focused on creating an engaging working environment, and we're dedicated to helping you develop and... expectations. Our Customer Service Officers deliver a superior service to each and every individual who calls our Contact Centre in Swansea. We're looking for supportive and enthusiastic people on a full time basis to join our inbound customer service teams. Banking, Mortgage and Contact Centre experience are not essential. What we're really interested in is a genuine passion for going above-and-beyond for our customers - everything else we can teach you! What will I be doing as a Customer Service Officer? - Delivering an outstanding customer service by successfully responding to...

  14. Customer Service Administrator

    Leicester | £8.25 p hour | From Adecco

    Adecco are currently recruiting for Customer Service Administrators in Leicester. Pay £8.25 per hour increasing to £8.57 after 12 weeks Applicants will need to be flexible as hours will be... varied over 7 days this will be discussed at interview. The jobholder will be required to undertake updating customer details on SAP, so applicants will need to have good attention to detail and be thorough in their approach. They will also need to communicate effectively with both internal (Stakeholders) and external customers (Brokers). In addition the jobholder needs to be self-motivated and well organised. Have good communication and team working skills, and a focus on high quality. Strong Administration and Customer Service skills required. Successful candidates will be...

  15. Customer Service Operative

    Portsmouth | £Competitive | From Mountjoy

    Customer Service Operative Required - Portsmouth Mountjoy is a leading service provider of building and maintenance support across southern England. We have an excellent reputation for delivering... and private sectors. Due to continued success and growth, Mountjoy are now looking to recruit an experienced Customer Service Operative to join our team in Portsmouth. Reporting in to the Resource Controller, the successful Customer Service Operative will be responsible for issuing, receiving, and recording clean information accurately and timely for all calls received from PCC Area Offices, Tenants, and Operatives regarding all new repairs and ongoing repair appointments to achieve our purpose of the right work at the right time. Customer Service Operative Responsibilities - To give...

  16. Customer Service Assistant

    Woking | £16,925 per annum | From LOK'nSTORE

    We have a new exciting opportunity, not to be missed! At Lok'nStore we are currently looking for a Customer Service Assistant to join our successful and friendly team based in Woking. The successful... stores across the South East of England. About the Customer Service Assistant Role We have a position available in a large self-storage facility in Woking. This position would suit a driven ... & Responsibilities As a Customer Service Assistant you will be expected to perform a number of tasks; some of the key tasks are shown below: - To welcome customers & prospective customers, ensuring that all ... company procedures are adhered to - Support the centres local marketing/ sales activities - Effectively manage and service customers accounts to ensure credit/ late payers are minimised - To be...

  17. Customer Service Executives

    Birmingham | £20k per year + Benefits | From TalentSpa

    Customer Service Executive Birmingham £20,000 per annum plus benefits Our client, a charity based in Birmingham area is currently recruiting for Customer Service Executives to add to their... expanding team. In this role you would be expected to support customers in difficult circumstances and deal with numerous incoming calls. You will need to have excellent communication skills, be able to listen calmly, and patiently, as well as being able to work on your own initiative. This role would suit a candidate who has experience of working towards targets and competences of advising customers in a customer service role. If you have experience of working in a debt advice sector this would be advantageous but not essential. You will need to be flexible and if applying for...

  18. Customer Service Advisor

    Leicester | £8.25 p hour | From Adecco

    Adecco are currently recruiting for a number of customer service advisors based in Leicester. Pay Rate £8.25 per hour Hours: candidates must be flexible to cover shifts between 8 am and 8 pm... Monday to Sunday. We are looking for candidates with strong customer service and administration skills. Please note that this is a temporary position expected to last for 6 months ... high performance results and improvements in NPS customer satisfaction, in line with objectives and KPIs To adopt best practice aligned to the BGB sales principles To enhance capabilities and build ... solutions. To support contingency arrangements, to perform and meet customer commitments To escalate competitor insight with regard to repeat objections, taking proactive actions to address any...

  19. Customer Services Advisor

    Leeds | £15,500 | From JHR

    Customer Services Advisor £15,500 Leeds City Centre IMMEDIATE START Do you have a passion for delivering exceptional customer service? Do you enjoy working in a fast paced and friendly... team where you have opportunities to develop your career? If so, this could be the ideal vacancy for you. We are looking for an outstanding customer service advisor who has experience providing a high level of service within a Contact Centre environment. This company offer genuine career progression for anyone who can demonstrate commitment to the team by working with flexibility and the greater good of the team in mind. Day to Day duties will include; - Providing customers with an excellent customer service experience via telephone, email & social media (Twitter, Facebook...

  20. Customer Service Advisor

    Linwood | Competitive Salary + Excellent Benefits | From Atos

    Company Information Atos Healthcare is a leading provider of managed medical services, ranging from primary care to capability assessments, occupational health and medico legal services to over 2... Systems Transformation, service improvement, cost reduction and clinical/operational management to providing and hosting a range of national IT solutions across the NHS. Job Description Customer Service Advisor is responsible for providing support to claimants wanting an update for the Personal Independence Payment (PIP) claim, the Customer Service team are the first line of support available and are the voice of Atos. No matter where a claimant is within the claim process, if there are any problems or queries, it always comes back to Customer Service which makes it such an essential...