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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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customer service jobs

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  1. Customer Services

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Interaction Recruitment are currently looking for a large number of customer service representatives. We have a brilliant opportunity to join a customer service team within the Peterborough area. ... Within this role you will be answering inbound calls and dealing with customer queries, handling customer data, putting the customer needs first and ensuring you offer 1 st call resolution. The ideal candidate will have :- Excellent telephone manor Good IT Skills Previous customer service experience Ability to build rapport Full flexibility is required between the hours of 8am-10pm, working alternate weekends, 5 days over 7. This job was originally posted as www.totaljobs.com/job/66697485 ...

  2. Customer Service

    Northampton | £8.00 - 8.20 per hour | From Interaction - York

    We have a fantastic opportunity for you to be part of a growing team within one of the leading banking organisations in the world The Role The role consists of handling inbound calls... accounts Up-selling, promoting and identifying a range of products or services customers may benefit from Supplying them with account information and processing an overdraft requests General administration and data input Skills/Experience Needed Previous call centre/customer service experience Empathetic, understanding, articulate, great communicator Self motivation, bright and bubbly personality Confident and professional customer service skills Confident team player Ability to promote current products Strong communication and listening skills...

  3. Customer Service

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Interaction Recruitment are seeking suitable candidates that are looking for a new opportunity to work with a first class client. The role is based in a contact centre environment where customer... service experience is a must. Your day to day role will include taking inbound calls, dealing with customer data and delivering exceptional customer service. The working hours are between 8am-10pm, working 37.5 hours a week at £7.59 per hour. If you have previous customer service experience and you are seeking a new challenge, this is a brilliant time to join a company that can support you in your career. This job was originally posted as www.totaljobs.com/job/66734944 ...

  4. Customer Service

    Peterborough | £7.95 - 8.80 per hour | From Interaction - Peterborough

    Interaction recruitment are fortunate enough to be recruiting for an outstanding company based in Peterborough. We are looking to successfully place the candidates with the client to help and... support the company values. The opportunity that we have available is to be part of a team with a an inbound contact centre servicing calls, this is the perfect time to build rapport with the customer and help the customer with their requests. The working hours are from 8am to 10pm, across 5 days a week, including alternate weekends. The rate of pay is £7.59. This job was originally posted as www.totaljobs.com/job/66673369 ...

  5. Customer Services

    Kendal | £17000 per annum | From WHITE RECRUITMENT

    Customer Service Advisor - £17K - Kendal £17K - dependant on experience 9-5 Monday to Friday 28 days holiday plus 3 days extra at Christmas Healthcare after 3 months A leading... manufacturer of teaching, training & presentation aids have an immediate vacancy (due to internal promotion) for a lively and meticulous Customer Service adviser. You will help to process a continual flow of orders received from 3rd party catalogues, the web and educational establishments and answer delivery queries, and generally problem solve. We are planning to expand our portfolio ... would suit someone from a customer service background or we welcome graduates keen to begin their career and gain some dynamic and market valued skills as we offer a full training programme and welcome...

  6. Customer Service Role

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Interaction Recruitment currently have a range of customer service roles available, we have some fantastic opportunities to join a customer service team based in Peterborough. The role will... include speaking with customers on a daily basis, handling customer data, ensuring customer expectations are met and giving a high level of customer service. The ideal candidate will have previous customer service experience, confidence whilst on the phones, good IT skills and the ability to build rapport. This is a brilliant opportunity to gain some new customer service skills and take the next step in your career. Full flexibility is required between the hours of 8am-10pm, working alternate weekends, 5 days over 7. This job was originally posted as www.totaljobs.com...

  7. Administrator/ Customer Services

    Telford | Market related | From Interaction - Wolverhampton

    Administrator/ Customer Services Telford £8.00ph Interaction recruitment are pleased to be recruiting for an Administrator/ Customer Service Advisor on behalf of their large... manufacturing client based in Telford. This role involves a variety of administrative and customer service based tasks, therefore the ideal candidate will need to be experienced and confident in the following: · Answering telephone calls and dealing with enquiries · Complaints handling · Updating customer records · Filing · ordering stationary ... telephone manner Ability to use own initiative Good organisation skills Strong written and verbal communication Experience in administration and customer services is desired If...

  8. Customer Service Positions

    Peterborough | £6.70 - 7.59 per hour | From Interaction - Peterborough

    Interaction Recruitment currently have a number of different customer service roles available and are looking for applicants that are immediately available would love an opportunity to grow and... progress with one of our clients. The roles are based within a contact centre where putting the customer first is a must, you will be taking inbound calls, assisting the customer with their query and giving exceptional customer service. The ideal candidate will be passionate for customer service, enjoy conversing with customers over the phone and are looking for a new position within customer service. Full flexibility is required between the hours of 8am-10pm, working alternate weekends, 5 days over. Apply now for more information. This job was originally posted as...

  9. Customer Service Advisor

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Interaction recruitment are currently looking for a large number of customer service representatives. This is a fantastic opportunity to grow your customer service skills and look to open new... doors for your career. The role is based with our client in Peterborough where you will be dealing with customer calls, handling sensitive data and offering a high level of customer service. The Ideal candidate will have previous customer service experience, have a passion for customer service and is immediately available and also available to interview this week. Full flexibilty is required between the hours of 8am-10pm, working alternate weekends, 5 days overs 7. Apply now for more information. This job was originally posted as www.totaljobs.com/job/66618865 ...

  10. Customer Service Role

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Interaction Recruitment have a large number of customer service roles available, we are fortunate enough to recruit for our client as they continue to grow. This is a fantastic opportunity and can... open many new doors in the customer service sector. We are looking for individuals that are confident on the phone, are looking for a new and exciting job opportunity and have a passion for customer service. The role is based within a contact centre where you will serve all customers professionally, handling customer data and giving a high level of customer service at all times. Before going live on the phones you will receive a 2 week training programme which will consist of a blended learning approach. Full flexibility is required between the hours of 8am-10om, working alternate...

  11. Customer Service Advisor

    Cardiff | £15k per year | From Interaction - York

    Customer Service Advisors Interaction Recruitment have been given a fantastic opportunity for a team of customer service agents to work on behalf of a large company. Due to business... requirements we are looking to extend the already impressive customer service and finance departments. This role involves customer service only, there is no sales requirement. Successful candidates will have to be fully flexible Monday to Sunday between the hours of 7am to 11pm Pay rate £7.00 per hour If you are able to provide a high level of customer service, have a good telephone manner and able to start immediately Apply Now!! This job was originally posted as www.totaljobs.com/job/66714899 ...

  12. Customer Service Position

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Are you looking for a new position? Are you immediately available? If you are, this is a brilliant opportunity to join our client and grow your customer service skills. The role is based within... a contact centre environment, where you will be assisting customers with their questions and queries, offering full customer support and ensuring you give exceptional customer service. The ideal candidate will be immediately available and have previous customer service experience, you must be confident on the phones and have the ability to build rapport with all customers. Full flexibility is required between the hours of 8am-10pm, working alternate weekends, 5 days over 7 Apply now for further information. This job was originally posted as www.totaljobs.com/job/66608072 ...

  13. Customer Service Position

    Peterborough | £8.25 - 9.48 per hour | From Interaction - Peterborough

    Interaction Recruitment are looking to give many individuals a fantastic opportunity to work with a popular and respected brand. The call centre role that we are recruiting for requires candidates... with a love of customer service and the determination to resolve a customer query. The role that we have available is for an inbound contact centre, all calls that come through should be dealt with in a professional and courteous manor, leaving the customer feeling confident with the service they have received. Skills and Qualities Exceptional customer service skills High confidence levels when engaging with a customer Able to work to KPI’s Drive to put customer first Able to work well in a team Good IT skills Professional phone manor Full...

  14. Customer Service Advisor

    Southampton | £7.50 - 7.80 per hour | From Interaction - Southampton

    Customer Service – Immediate start £7.50-£7.80 PH (Central Southampton) We are looking for an experienced customer service representative to act as a liaison, provide... product/services information and resolve any emerging problems that our client might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities Effectively manage large amounts of incoming calls Identify and assess customer's needs to achieve satisfaction Build relationships of trust through ... complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents...

  15. Customer Service Roles

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Interaction Recruitment are recruiting for an inbound contact centre based in Peterborough, we have many brilliant opportunities available and are looking for customer service representatives that... are looking for the next step in their career. The role is based in a contact centre environment, the ability to work well under pressure and deal with a fast paced setting is a must. You will be handling customer calls, dealing with sensitive data and ensuring the customer needs are met. The ideal candidate will have previous customer service experience, able to deal with customers questions and queries and enjoy speaking over the phones. Full flexibility is require between the hours of 8am-10pm, working alternate weekends, 5 days over 7. This job was originally posted as...

  16. Customer Service Position

    Peterborough | £7.59 - 8.80 per hour | From Interaction - Peterborough

    Interaction Recruitment are seeking suitable candidates that are looking for a new opportunity to work with a first class client. The role is based in a contact centre environment where customer... service experience is a must. We are looking for immediately available candidates. Your day to day role will include taking inbound calls, dealing with customer data and delivering exceptional customer service. The working hours are between 8am-10pm, working 37.5 hours a week at £7.59 per hour. If you have previous customer service experience and you are seeking a new challenge, this is a brilliant time to join a company that can support you in your career. This job was originally posted as www.totaljobs.com/job/66542813 ...

  17. Customer Service Advisor

    Kettering | Market related | From Interaction - Kettering

    CUSTOMER SERVICE ADVISORS REQUIRED Our client is looking to recruit a number of Customer Service Advisors to join their vibrant, busy call centre in Kettering in October. We are looking for... outgoing, experienced candidates that have an excellent telephone manner and are able to provide excellent service at all times. Key Skills include: - Good sense of Humour - Self Motivation - Empathy - Flexibility If this sounds like you then please get in touch today for an telephone interview! Telephone: (Naomi Penn / Angela Bailey) or E-mail This job was originally posted as www.totaljobs.com/job/66706186 ...

  18. Customer Service Rep

    Halesowen | £18k - 20k per year | From Interaction - Wolverhampton

    Customer Services Representative Interaction Recruitment are currently recruiting for Customer Service Representatives to join a successful growing company in the Halesowen area. Theyre looking..., customer leasing, quoting, problem solving and building strong customer relationships internationally · You will be the main daily contact for the company on a global scale; detailed communication on all levels is essential The Candidate: · Strong Communication skills · Experience in a similar role; Admin, Customer Service, Purchasing, Sales · Strong ... unsociable hours (early starts, late finishes) · Carrying out general Administration duties · Attending customer visits and also expected to attend exhibitions · Building...

  19. Customer Service Role

    Peterborough | £8.25 - 9.48 per hour | From Interaction - Peterborough

    My client a busy customer support Centre is in the exciting position of needing many new people to support their growth agenda; we are looking for contact centre executives who have excellent... Customer Service skills to join their growing business. Key responsibilities: * Passionate about getting a good solution for my customers, by identifying my customers’ need & use own knowledge to offer the best solution. * Take ownership and responsibility for resolving customers’ needs * Understand the impact of service time responses on our customers’ levels of satisfaction * Understanding customers and displaying empathy Essential criteria: * Demonstrates a courteous & friendly manner on the telephone * Able to navigate a computer...

  20. Customer Service Administrator

    Leeds | £7.20 - 7.20 per hour | From Interaction - Bradford

    Customer Service Administrator Leeds £7.20 p/h Currently looking for confident, motivated and proactive individuals to undertake a 3/4 month temp contract based in South Leeds (just... outside the city centre) The role will incorporate both customer service and admin skills to undertake a vital project for my client, it will involve taking inbound queries , making outgoing calls to chase for information and confirmation of documents as well as all related admin. This role requires an individual with great communication skills, a positive customer focused attitude as well as expreince in using MS Office programmes This role is Monday to Friday covering the hours of 8am to 8pm so flexibility is required. The contract is due to start on the 19th September so only apply if...