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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on See these below or refine your search above.

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customer service jobs

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  1. Customer Service

    King's Lynn | £15500 - £23000 per annum | From RECRUITMENT GENIUS

    This expanding insurance broker has some fantastic career opportunities, so why not join them as a Customer Service Clerk and begin your new challenge today? They have over 800 employees & they pay... customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential. As a Customer Service Clerk you'll have the opportunity to earn a wide range of bonuses relating to performance-based targets. So help them deliver on their target of unrivalled service levels and join their customer service team. Normal working hours: 9am - 5:30pm all year round Saturdays 9am - 1pm or 9am - 4pm Saturdays are worked on a monthly rota system where...

  2. Customer Service Manager

    Deeside | £30,000 - 40,000 per annum | From Pescado

    Pescado has an exciting opportunity for a Customer Service Manager to join the team based in Ewloe, Flintshire. You will be on a full time permanent contract with a highly competitive of £30,000 -..., Pescado is an award-winning sales based business, working hard to achieve accolades such as Vodafone Platinum Partner. What you will be doing as our Customer Service Manager We are privileged ... Director. The remit will be to lead and bring together our customer service teams across the business, instil an ethos of providing industry leading customer service, and to challenge your colleagues around the business to continually raise the bar. What you will need to become our Customer Service Manager The successful candidate must have experience in leading a customer service team...

  3. Customer Service with Telesales

    Sidcup | £15400 + Bonus | From Dartford

    Monday to Friday 9 - 5pm A client based in Orpington Kent is recruiting for a customer service/sales advisor. Working in a team environment dealing with inbound and outbound calls to existing... clients, updating the database, offer new products and special offers. To apply for this role - You must experience of working in a customer service environment within an office making outbound calls to clients, computer skills, confident telephone manner. Telesales or upselling experience would be an advantage ...

  4. Head of Customer Service

    Manchester | £Competitive | From Response Tap

    Do you agree that customer service should be at the heart of every business model? Are you motivated, driven and dedicated to ensuring business success? If the answer is YES, ResponseTap want to... hear from you. Customer Success is at the heart of the business model for a Software AS A Service (SaaS) business and therefore a top priority for ResponseTap. It is absolutely key to our growth and long-term success to win, develop, retain and support our customers globally. ResponseTap will not be successful unless our customers are receiving significant value from our service. As a result, ResponseTap are now looking to recruit an experienced Head of Customer Service to join our Salford Quays based team. Who are we looking for? As our ideal Head of Customer Service, you must...

  5. Customer Services consultant

    Edinburgh | £15380 - £20k pa + benefits | From Resource Management

    Customer Services Consultant Salary: £15,380 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: - Undertaking administrative and customer service duties for servicing of existing schemes - Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. - Being...

  6. Customer Service & Sales Advisor

    Watford | £300-£550 per week with monthly bonuses | From Uproar Vision

    Customer Service Representative Watford High Street location (Nearest stations: Watford Junction, Watford High Str, Watford) Training, full time role A brand new role has arisen here at... Uproar Vision in Watford due to an immediate demand from our clients! We're currently looking to fill in 5+ openings for Customer Service and Sales Advisors, with full training provided. We need brilliant people going above and beyond expectations to help get new customers for different brands. The Customer Service Sales Advisor role is suitable for an ambitious and outgoing individual with ... problem-solving, and a knack for uncovering your customers' unexpressed needs. What's in it for you in this Customer Service Sales Advisor role: We offer full training, weekly workshops with...

  7. Customer Services/Sales Support

    Reading | £18k - £25k pa | From Calibre Candidates

    An exciting opportunity for a Customer Service and Sales Support Executive to join an expanding and established creative Company with excellent prospects and career development. The main purpose... of your role would be to assist the Account Managers to ensure customers and clients receive an efficient, friendly and supportive service. Your duties include processing sales quotes and orders, responding to and following up with customer enquiries and managing customer expectations on delivery times. You will be the first point of contact for clients, liaising with other teams across the business including the production team, projects department and the external sales team to action customer orders. The successful candidate will have previous experience in a sales support or customer...

  8. Sales and Customer Service Consultant

    Petersfield | SALARY UP TO £21,000 DOE | From Get Staff

    SALES & CUSTOMER SERVICE CONSULTANT - SALARY UP TO £21k DOE - PETERSFIELD We are delighted to be recruiting for this friendly and well established company, they are a very successful business... with modern offices in Petersfield. Due to recent success our client is looking for a successful SALES & CUSTOMER SERVICE CONSULTANT who has a drive to succeed as well as a passion for customer service. Ideally you will be already be working in a targeted role. If you are currently feeling undervalued by your current manager or are just simply looking for a new challenge with a great ... & free parking is also available. Role & Responsibilities: - Process applications that are received through the Website & Inbound Calls. - Calling new & existing customers to grow the customer...

  9. Customer Service and sales openings

    Bristol | £250-£450 Per Week Average Earnings | From TJB Recruitment

    Customer service and sales openings - Want to be part of an unforgettable brand? Our client is a sales and marketing company based in the city centre, and they are looking for winners. Why? Because... experience; you just need to be: - Enthusiastic - Have a passion for people - Excellent communication skills - High standard of Customer service - Self motivation Don't pass on this ... new journey with this company - Retail, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotions, Events co-ordinator, front of house and bar experience. Our client gives you the opportunity to earn much more than the minimum wage with performance...

  10. Customer Service Manager (Swedish)

    London | £40k - £60k pa | From Betting Appointments

    Customer Service Manager - Swedish Location: Malta Salary: Negotiable Role description To work with your team(s) to provide first class customer service and advice within a contact... centre environment. To assist the Customer Service Operations Manager in the smooth running of the department and to manage ad-hoc projects as and when required. Key accountabilities of the role are * Assure a high quality of customer service at all times, given a stipulated time frame and clear KPI's * Monitor and ensure that quality levels are maintained and communicated to all team ... to ensure appropriate guidance is always offered * To support administrative tasks within the team * Facilitate smooth communication flow between the Head of Customer Service, Customer Service...

  11. Customer Service Sales Advisor

    Ringwood | £7.69 an hour | From Sos Recruitment

    A fantastic new opportunity has become available for a Customer Service Sales Advisor to join our client's friendly team based in Ringwood, Hampshire! Location: Ringwood, Hampshire Hours: 40... will be on a rotating shift pattern. Salary: £7.69 an hour If you have a strong retail and customer service background and are now looking to venture into an office environment where you can ... . Outbound will be warm telesales calling and inbound will be customer service calls and up-selling. - To deliver an exceptional level of customer experience at all times - To deliver the required sales, productivity and call quality targets Experience: - Previous customer service experience - Experience of delivering against clear targets - Previous telesales experience is desirable...

  12. Sales and Customer Service Administrator

    Sudbury | £15000 - 18000 Per Annum | From SLS Recruitment

    A Sales and Service Administrator is required to join a growing team for one of the UK?s most high profile, award winning ?Online Estate Agents of the Year? based in Sudbury, Suffolk. As a Sales and... Service Administrator, you will be the responsible for securing new business on our warm leads, requiring someone who is target driven and motivated self-starter. Your new role * Cross selling additional services * Managing leads from LPE systems and Marketing Campaigns * Managing internal databases * Customer support * Securing listing opportunities * Booking and securing home visit appointments What you'll need to succeed You will have a minimum of one years? experience within a Sales and Customer Service based role and enjoy dealing with the public. You should offer...

  13. Customer Services Sales Advisor

    Altrincham | £14500 pa + uncapped-commission | From Regional Recruitment Services Ltd

    Job Purpose To make outbound calls to new/existing customers and effectively handle inbound sales calls whereby the client has expressed an interest in our products and services. The role is a... other job opportunities in the future. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales ... target driven role with monthly agreed key performance indicators. To promote financial products that may have been mis-sold to customers in order to claim back compensation for the client. Duties and Responsibilities To lead by example at all times and adhere to company standard at all times To be organised and ensure that time management is a key focus. To effectively handle inbound calls...

  14. Customer Service Sales Assistant

    Southampton | £16,999-24,999 (average first year OTE) | From Phoenix Event Marketing

    Calling all customer service assistants, customer service associates, customer service advisers, CRMs, and others with a passion for delivering an above average customer experience... Customer... Service SalesAssistant Do you have exceptional customer service skills and enjoy helping people? Are you able to work well independently as part of a customer service team? Would you like ... customer service or sales! We offer in-house training workshops and on-site guidance to provide you with the customer service knowledge and skills you need to succeed. As a Customer Service Sales ... in our first 6 months, and continue to grow our team so we can diversify our client portfolio and begin to expand into several other UK cities over the next 2 years. Customer Service Sales...

  15. Customer Service Manager

    Kingston Upon Thames | Competitive | From Travel Republic

    Customer Service Manager Travel Republic is one of the largest and most well-established online travel agents in Europe and have been successfully helping people book their hotels, flights and... other travel arrangements. Their commitment to exceptional value for money, extensive range and solid-gold customer service has established them as one of the most visited travel agent websites. They have received the Best Hotel Booking Website, Best Online / Call Centre Travel Agent and Best Travel Retailer for Customer Service at the British Travel Awards 2015 as well as Best Agent Website award from Travolution three years in a row. Position: Head of Customer Service Location: Kingston upon Thames Job Type: Full Time, Permanent Salary: £Competitive Closing date: Friday 07 April...

  16. Customer Service Manager

    Birmingham | £18,000 to £22,000 | From Flat Fee Recruiter Limited

    Customer Service Manager Birmingham B44 £18,000 to £22,000 Full Time Our client is seeking a dynamic Customer Service Manager to join their growing furnishings business. This is an ideal... opportunity for a candidate with lots of Customer Service experience who is looking to take the next step in their career. The role As a Customer Service Manager, you will play a key role in delivering a first-class customer service through verbal, written and digital communication to our customers and stores. Your responsibilities will include: * Resolving customer complaints which ... social media feedback * Responding and managing effectively to all customer feedback/comments of review sites * Meeting with other managers to discuss possible improvements to customer service...

  17. Legal Customer Service Advisor

    Leeds | Neg. | From Search Consultancy Ltd

    ROLE: Inbound Legal customer service Advisor SALARY: £14,040 HOURS: Monday to Friday 9am-5.30pm Monday to Friday with one 10am - 7pm a week after probation LOCATION: Leeds City centre START... DATE: 27th March 2017 or 24th April Can you deliver excellent customer service whilst ensuring attention to detail? Do you have an empathetic and understanding nature? THE ROLE A fantastic opportunity has arisen working with one of the UK's leading conveyancing companies, based in their busy Leeds based sales office. The Customer service job is all inbound dealing with an initial ... departments for the customer. THE ROLE: * Taking inbound calls from customers * Ensuring an excellent level of customer service * Showing empathy and understanding to customers situations * Transferring...

  18. Customer Service / Sales Administrator

    Dudley | £17,500 | From Cushillo Group (Uk) Limited

    Customer Services Assistant required for maternity leave. My client is a well-established and growing manufacturing company based in the Dudley region. Reporting to the Customer Services Manager you... will be required to undertake administrative duties associated with the smooth running of the Customer Services Department. Providing a professional interface between customer and the company, delivering excellent customer service and liaising with internal departments. Duties include: * Collate, edit and enter sales orders onto the company sales order processing system. * Administer ... the order delivery. * Supply the Team Leader with shortage lists to aid the prioritisation of manufacturing requirements. * Escalate potential order problems with the Customer Services Manager...

  19. Customer Services Executive (graduate)

    Swindon | £10.00 p hour | From Focus Resourcing Limited

    Our client is looking for a Customer Service Executive (Long term temp to perm) to provide an exceptional level of Customer Services to both internal and external... Essential Attributes: - Proven experience of working within an office environment dealing with customer services. - Good attention to detail - Good planning and organisational skills ... candidates. Responsibilities: - To communicate successfully with customers via the appropriate media, being telephone, email or fax - To apply empathy to situations / discussions with the customers so as to recognize the potential impact of their actions to people's health and wellbeing - To provide usage reports as required - To instigate system queries so as to be able to invoice...

  20. Customer Service & Sales Operative

    Isleworth | £18,000 - £23,000 | From First Choice Corporate Ltd

    My client, a leading fresh food supplier, is now seeking a Customer Service and sales operative to join their team. Basic: £18,000 OTE: Saturday rota compulsory at £69.40 for half a day.... first point of contact for customers in order to: - Call and receive calls from existing customers. - Accurately and efficiently process customer's orders. - Accurately and efficiently process customers payments. - Accurately and efficiently operate online payment system. - Provide customers with information on existing and new products/ special offers. - Deal initially with new customer enquiries. - Develop relationships with customers and act as 'Account Manager' - Sell new products and services to existing customers. - Prepare reports using Excel and Word for presentation to...