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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Customer Service

    Newark | | From KEY PERSONNEL

    Key Personnel Solutions are always looking for experienced Customer Service Representatives to represent them in various temporary assignments. You must take pride in delivering a high level of... customer service at all times, ensuring all issues are resolved at the first point of contact. These roles suit individuals who are flexible, forward thinking and organised as you will be working at various client locations within various business sectors. Main Duties: *Answering the phone *Dealing with general enquiries *Updating the database / CRM system *Complaint handling *General Office Admin Essential Experience: *Previous customer service experience *Excellent telephone manor *General office Admin skills *Strong IT skills Various hourly rates available, various...

  2. CUSTOMER SERVICE

    Solihull | - £16k-£20k | From PLUM PERSONNEL

    CUSTOMER SERVICE ADVISOR FLEXIBLE BENEFITS + MASSIVE CAREER OPPORTUNITIES 37.5 hours per week on shift patterns which will be across the following hours *currently shortlisting for... your positive "can do" attitude? Thrive on being busy and having a varied role? Strong customer service skills and well organised? Is this you? If so your search for you next challenge could be over! We're seeking talented individuals with a "can do" attitude for a Customer Services role. You'll be working in modern well-located offices in a lively and bright environment. Whether you're seeking a change of direction or to take the next step in your career - this role could be for you. Whilst previous experience of working in a customer service role is an advantage it's absolutely...

  3. Customer Services Manager

    Brockenhurst | £20k - 25k per year + DOE | From Navaho

    We are advertising this position on behalf of Navaho Technologies Ltd. This position is based at their head office in Brockenhurst, Hampshire. Navaho Technologies Ltd is a UK firm with over 17.... The company is looking for a customer services manager to help manage customer service performance across the business. As Customer Services Manager, you will be expected to; - Help to develop and implement the customer service policy. - Monitor key performance indicators and identify weaknesses - Hold weekly meetings with support staff. - Report to management and recommend improvements where needed. The responsibilities will include; - Providing help and advice to customers using our services. - Analysing the data provided by our internal systems and making sure SLA's are met...

  4. Customer Service with Telesales

    Sidcup | £15400 + Bonus | From Dartford

    Monday to Friday 9 - 5pm A client based in Orpington Kent is recruiting for a customer service/sales advisor. Working in a team environment dealing with inbound and outbound calls to existing... clients, updating the database, offer new products and special offers. To apply for this role - You must experience of working in a customer service environment within an office making outbound calls to clients, computer skills, confident telephone manner. Telesales or upselling experience would be an advantage ...

  5. Customer Service with Telesales

    Sidcup | £15400 + Bonus | From Dartford

    Part Time Monday to Friday 9 - 5pm A client based in Orpington Kent is recruiting for a customer service/sales advisor. Working in a team environment dealing with inbound and outbound calls to... existing clients, updating the database, offer new products and special offers. To apply for this role - You must experience of working in a customer service environment within an office making outbound calls to clients, computer skills, confident telephone manner. Telesales or upselling experience would be an advantage ...

  6. Customer Service Manager - London

    London | £22,000 - £30,000 per annum | From BCT Resourcing

    Title: Customer Service Manager Location: London Job Type: Full time Salary: £22,000 - £30,000 One of our key client is looking to recruit a permanent, full-time Customer Service Manager in... London. Job responsibilities : Receiving calls from customers inquiring about products and also wanting support with their current contracts Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirements: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude If you feel you have the relevant experience and credentials for this role, then please simply send your...

  7. Head of Customer Services

    Stafford | £50,000 per annum, | From networx Ltd

    Head of Customer Services £50,000 per annum, 10% car allowance and pension 37 hours per week, Monday to Friday currently covering offices in Stafford and Shrewsbury and with a potential third... and colleagues who are passionate about delivering exceptional customer service. To help them deliver their exciting plans they are looking to recruit a Head of Customer Services. Every year they handle over 180,000 enquiries and the service that they provide through their Customer Service Centre and Reception is at the heart of what they do. They aim to deliver the best customer service in ... change and modernisation and they're looking for an experienced Customer Service professional to drive this transformation forward. This is an exciting and challenging opportunity to have a real...

  8. Customer Service / Account Handler

    Coalville | £18500.00 pa | From Regional Recruitment Services Ltd

    CUSTOMER SERVICE / ACCOUNT HANDLER An excellent opportunity has arisen to join the team of a well-known firm based in North-West Leicester as a customer service advisor / account handler. THE... 40 hours per week between 07.30am and 22.30pm with 1 in 6 Saturdays needed. THE ROLE The role is to work as part of the customer services team to assist with meeting customer expectation levels ... customer facing skills *A high level of interpersonal skills *Demonstrable success in a customer services environment *Ideally an understanding of UK logistics *A natural ability for problem solving ... our database and may contact you with other job opportunities in the future. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer...

  9. European Customer Service Representative

    Wrexham | GBP | From Solvay SA

    Position reports directly to the Customer Services Team Lead, and acts as a coordinating link between the customer and all internal plant functions. The CSR is responsible for translating customer... demand to purchasing, planning, certification, and logistics. Successful translation results in superior customer service while maintaining operational effectiveness. The CSR responsibilities include: contract review, purchase contract entry, order change management, expediting, managing customer inventory through consignment or supplier managed inventory programs, using customer specified systems for demand and order management, quoting, coordination of new product qualifications, researching and issuing customer credits, recording and responding to customer complaints, negotiating...

  10. Customer Service / Telesales Executive

    London | £18k - 22k per year | From Farla Medical Services

    Customer Service / Telesales Executive Location: London, E5 Salary: £18,000 - £22,000 depending on experience Hours: Monday - Friday 9am - 5pm but flexibility will be required on... and care products (including MediRange, EconoTest and Instramed collections). Our Requirements Reporting to the COO and working alongside Sales and Customer Service, we are looking for an ... over the phone. Your aim will be winning new business and upselling a range of services to current customers, through reactive inbound enquiries and proactively outbound prospecting against set targets. Overall responsibility of the Customer Service / Telesales Executive - Contact potential or existing customers to inform them about a product or offers - Answer questions about the products...

  11. Customer Service Manager

    Wiltshire | £40000.00 - £50000.00 per annum | From Hays

    Customer service manager Senior level Customer Service Manager required for prestigious company based in Wiltshire. Reporting to the senior management team you will be responsible for leading......

  12. Customer Service Analyst

    Sutton | Competitive + Benefits | From LLOYD RECRUITMENT SERVICES LIMITED

    My client is looking for a Customer Service Analyst, for a temporary assignment based in Sutton. An exciting opportunity to work for a leading organisation, supporting the Customer Services... Manager, ensuring the contact centre develop best practice in this new function, to ensure the best possible MI and insight to deliver great service to our customers. Main Duties - To support the Contact Centre in providing information, analysis and communication to drive both the customer experience and operational efficiency. - To design, build, manage and maintain the business rules within their critical operational systems - Develop intelligent MI to ensure the contact centre has clear visibility of all KPI's - Trend analysis and recommendations to drive business improvement...

  13. Head of Customer Services

    Leicester | £60,000 pa | From networx Ltd

    Head of Customer Services £60,000 pa Bede Island, Leicester 35 hours per week, permanent Our clients' vision is to "achieve a reputation for delivering great homes and great services".... the service and open up new channels for customers to get what they need. They are currently launching "chat" and video appointments and they have a presence on social media. But they know they need to go ... the first time of asking and connect with the delivery teams to ensure that promises to customers are delivered on. This is a constant journey and as services adapt and change, you will need to make sure that they remain "joined-up" to customers. They are quite a large business and get a lot of calls. Making sure that resources are aligned with the needs of the service and that staff are...

  14. Customer Service and sales openings

    Bristol | £250-£450 Per Week Average Earnings | From TJB Recruitment

    Customer service and sales openings - Want to be part of an unforgettable brand? Our client is a sales and marketing company based in the city centre, and they are looking for winners. Why? Because... experience; you just need to be: - Enthusiastic - Have a passion for people - Excellent communication skills - High standard of Customer service - Self motivation Don't pass on this ... new journey with this company - Retail, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotions, Events co-ordinator, front of house and bar experience. Our client gives you the opportunity to earn much more than the minimum wage with performance...

  15. Customer Service Manager (Swedish)

    London | £40k - £60k pa | From Betting Appointments

    Customer Service Manager - Swedish Location: Malta Salary: Negotiable Role description To work with your team(s) to provide first class customer service and advice within a contact... centre environment. To assist the Customer Service Operations Manager in the smooth running of the department and to manage ad-hoc projects as and when required. Key accountabilities of the role are * Assure a high quality of customer service at all times, given a stipulated time frame and clear KPI's * Monitor and ensure that quality levels are maintained and communicated to all team ... to ensure appropriate guidance is always offered * To support administrative tasks within the team * Facilitate smooth communication flow between the Head of Customer Service, Customer Service...

  16. Customer Service Advisor

    Manchester | £16k per year + Benefits | From Carfinance247 Limited

    Main Responsibilities - Receive inbound customer calls and converting 10% of these into car finance applications - Resolving general queries and liaising regularly with the sales team and adding... notes to customer files on the CRM system - You will work to individual KPIs around customer satisfaction and applications processed Essential Skills and Attributes - Previous experience working in a fast paced customer services role - Ability to communicate confidently and professionally over the telephone with the ability to build a strong rapport with customers - Excellent computer skills and experience using a CRM system What We'll Offer - Abundant opportunity for continuous development and progression within a growing business - A vibrant and high-energy working...

  17. Customer Service Manager

    Darwen | £30k - £32k pa + Benefits | From Capita Resourcing

    Customer Service Manager Darwen, BB3 £30,000 - £32,000 Depending on experience + benefits About the role: Are you an experienced Customer Service Manager? Do you have strong people... management skills? We are currently looking to recruit an experienced Customer Service Manager to join our TV Licensing Partnership working in Darwen, Lancashire. The Customer Service Manager ... provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India. We provide first-class customer services for other organisations and companies by phone, email, web and more. Our contact centres are home to thousands of customer service advisors, sales colleagues, collections agents and back office...

  18. Customer Service Manager

    Darwen | £30k - £32k pa + Benefits | From Capita Resourcing

    Customer Service Manager Darwen, BB3 £30,000 - £32,000 Depending on experience + benefits About the role: Are you an experienced Customer Service Manager? Do you have strong people... management skills? We are currently looking to recruit an experienced Customer Service Manager to join our TV Licensing Partnership working in Darwen, Lancashire. The Customer Service Manager ... service solutions, with 68,000 staff across the UK, Europe, South Africa and India. We provide first-class customer services for other organisations and companies by phone, email, web and more. Our contact centres are home to thousands of customer service advisors, sales colleagues, collections agents and back office processing staff. With more than 14,500 colleagues across 19 contact centres...

  19. Junior Customer Service Assistant

    Birmingham | £18k-£22k (negotiable, ote, bonus) | From GoldIcon Enterprise

    Junior Customer Service Assistant Are you bored of no progression? Want in-house product training and support on a daily basis? "We are an outsourced marketing company working with some of... enthusiasm - People with a real passion for customers - An excellent communicator Apply today! ...

  20. Customer Service Sales Consultant

    Bournemouth | £16,000 - £21,000 | From Go Recruits

    Up to £21,000 OTE Monday to Thursday - 8.30am - 7pm Friday - 8.30am - 5.30pm Go Recruits are currently looking for an Underwriter for their client based in Poole. Ideally you will have... experience within underwriting in the financial industry. You will need to have great customer service and administration skills. What does the role involve? - First line qualification of clients via telephone qualification - Proposing clients to the relevant lending association - Management of proposals to acceptances from lenders - Competent completion of finance documentation - Comprehensive updating of the internal web based CRM system - Day to day support for designated telesales Managers - Management of financial targets and reporting - Packaging of completed finance...