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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Customer Service

    Rugby | Neg | From Search Consultancy Ltd

    Customer Service Agent Rugby Temporary Role - Long term 37.5 hours per week - Full Time Our client based in Rugby is looking for several Customer Service Agents to join their Customer... Service team in Rugby. This is a full time Inbound Customer Service role, working between the hours of 6am to 5.30pm (7.5hrs shifts per day) You will need to work 1 in 3 weekends, including both Saturday and Sunday, however you will get days off in the week. You will only ever work 5x 7.5hrs shifts per week. This Inbound Customer Service role in Rugby involves the following responsibilities: * Receiving inbound calls * Order taking and processing orders * Stock checking using SAP * Complaint Handling * Offering excellent Customer Service This is a temporary role with...

  2. Customer Service

    Bristol | £16,000 - £18,000 | From Brightside Group Plc

    Brightside is an insurance broking and financial services business that has a history of rapid growth in the UK. We are a Top 20 insurance brokerage seeking customer representatives to join our... whilst remaining proactive in your sales through service approach. Customer Representative At Brightside we are all about putting our customers first and ensuring we meet their expectations first ... relationships enabling you to provide support and resolution to the customer. You will provide best practice to new and existing customers generating appropriate sales through exceptional service ... a personal service to all customers giving them information that is tailored to their needs. - To ensure all clients insurance needs are met, you will build strong, lasting relationships with them...

  3. Customer Service

    Stafford | £7.78 p hour | From Appointments Personnel Ltd

    We are currently recruiting for candidates with customer service experience to join a fast-paced and well established company based in Stafford. Due to their busy period coming up they have numerous... vacancies available with immediate starts for the right candidates! You will answering telephone and email enquiries from customers who are chasing up orders or have a query regarding the product they have received. Any experience working within a customer focussed environment will be advantageous. Assessment centres will be held on the 30th July and week commencing 3rd August with immediate starts should you be successful. This will be a fixed term contract until January 2016 working a minimum of 28 hours per week, permanant opportunities for the right candidates will be made...

  4. Customer Service

    Halifax | Neg | From Alexander Mann Solutions Ltd

    Our Client, a large FTSE 100 company within the insurance industry, is recruiting for a number of Customer Service Advisors to join their existing Team in Peterborough. The role will be to work... as a Call Centre Representative, taking inbound calls directly from our clients' Home and Pet Insurance customers. What will I be doing? Working within the Claims department of a large contact centre, dealing with customers that will be making a claim on their insurance policy. What do I need to do this Job? * Proven customer service skills * Ability to empathise with customers ... of its services be deemed to operate as an Employment Agency or an Employment Business. ...

  5. Customer Services

    Little Hulton | Discussed on interview | From Kenny Waste Management Ltd

    Kenny Waste Management are recruiting Customer Service Advisors for our rapidly expanding National Service Centre, based at Little Hulton, Walkden, Manchester. You must have the following... attributes: - Customer focused attitude - Excellent communication skills - Fluent with Microsoft Word and Excel spreadsheets - Attention to detail - Self-motivated, capable of working in a high pressure environment with varying daily challenges Excellent working environment with a good salary. Working times, 8am to 5pm, 5 days a week. No waste industry experience required as full training will be given. Please apply in writing, sending your C.V and salary expectations to ******************************* ...

  6. Customer Service Manager

    Leicester | £30,000 per annum | From A & A,

    Templine Employment Agency are looking to recruit an experienced and professional Customer Service Manager for a permanent position based in Lutterworth, Magna Park. The ideal applicant will... be an experienced Customer Service Manager, joining an existing Customer Service team, taking ownership of, and accountability for, the management of the service provided to customers. The successful candidate, would lead a team of customer service administrators in providing an exceptional and proactive service to valued customers, by exceeding their expectations whilst meeting business ... requirements Request, maintain and report on customer throughput information Manage, motivate and multiskill the Customer Service department Procedurise and drive new initiatives through the department...

  7. Customer Service Operations

    Luton | Competitive | From Fastenal

    Fastenal has an exciting opportunity for a Customer Service Operations to join us in Luton. The successful applicant will join us on a part time basis and will receive a very comparative hourly rate... Service" mission. We are looking for a sales minded individual to begin working in our Customer Service Operations department. This will be an entry level position, so they can learn about our ... you! Customer Service Operations responsibilities include but are not limited to: - Day-to-day warehouse activities in the branch operations (in-and-out bound, cycle counts, forecast, maintain optimal stock levels ...) - Physically servicing a Vendor Managed Inventory program at our local customers - Managing and driving a culture of excellence in customer service and high process-quality Our...

  8. Customer Service Advisor

    Leicester | £6.67 | From FlexPlus

    We are looking for full or part time Customer Services Advisors who are target driven, sales and customer focused and interested in becoming part of our success story at our inbound customer service... based in our purpose built, state of the art customer service centre, where you will be expected to deliver amazing service to subscribers of well-known glossy magazines! Working within a fast paced and vibrant environment, you will receive on-going training, support and development to enable you to achieve your career goals. As a Customer Services Advisor, you will: Take calls from existing customers, place orders and deal with their general enquiries or complaints Update the customer database Promote additional products and services Identify and exploit opportunities to up...

  9. Customer Service Advisor

    Liverpool | £7.21 p hour | From Workbank

    Working in partnership with a global footwear leader and the largest everyday shoe retailer in the world, we are recruiting x8 Customer Service Advisors. This is an exciting opportunity to support a... multicultural team in providing excellent customer service. Your responsibilities as a Customer Service Advisor: * Handling all customer queries via a multi channel CRM system in a prompt ... Indicators and Service Level Agreements are achieved. * To comply with company Data Security and PCI regulations. Your profile as a Customer Service Advisor: * Excellent verbal/written communication skills in English and required language (Dutch, German, Spanish, and French). * Active listening skills/quick comprehension. * Proven level of customer service: Ideally within a contact centre...

  10. Customer Service Advisor

    Winchester | £17, 000 | From Utilita

    Benefits - 20 Days Holiday, Free Parking, Attendance Bonus, £1.25 p/h Monday supplement, Bike to Work, Company Health Plan, Discounted Gym Membership Utilita are looking for Customer Service... and performance with increased salary and additional bonus. If you are looking for a new and exciting career as a Customer Service Advisor then this is the role for you. ABOUT US Utilita is a rapidly ... , enthusiastic people to join our team and provide our customers with the high level of service they expect. Utilita is a great place to work and we are looking for great people to work for us. We are ... a Utilita Customer Service Advisor, you will be on the frontline and be first point of contact for our customers whether it be an inbound or outbound call (no cold calling will be involved). You'll...

  11. Customer Service Administrator

    Salford | Market related | From TalentSpa

    Customer Service Administrator Location: Bolton Salary: £300 per week, the equivalent of 5.6 weeks of paid holiday per year, Pension scheme. Full Time - Permanent Role. An exciting... opportunity has arisen for an Administrator to join our client's Customer Services Department based in Bolton. Our client are leaders in their field working alongside major insurers and supplying a first class service to their policyholders repairing and replacing windows and doors. Main Responsibilities: * Receiving calls or instructions from their insurer clients. * Making calls ... . * Adhering to customer quality standards and service level agreements at all times. Candidates should already have experience in a customer service role, ideally NVQ level 2 in Customer Service and be able...

  12. Customer Service Advisor

    Hinckley | £7.16 per hour | From Pertemps

    Due to a large recruitment campaign an opportunity has arisen for a Customer Service Advisor to join the team of the world`s largest utilities company based in Hinckley on a 6 month ongoing contract... allowance dependent upon the shift you work, starting from a 14.6% increase through to 26%. As the Customer Service Advisor your duties will include: - Providing safety information to customers who have gas leaks in their homes or place of work; - Undertaking inbound customer calls, delivering first class customer service; - Ensuring action is taken to increase customer safety, confidence ... ideal Customer Service Advisor will have the following skills and experience: - Experience using CRM; - Previous customer service experience; - Computer literate; - A flexible attitude towards...

  13. Customer Service Advisor

    Lincoln | £14k per year + £1.5k Performance Related Bonus | From TalentSpa

    Customer Service Advisor Salary: £14,000 + £1.5k Performance Related Bonus Location: Lincoln (LN3 4NT) About the Company: With Headquarters in Lincoln, our clients are one of the fastest... and employs 220 staff across 9 UK locations. About the Role: The role of the Customer Service Advisor is to support all of our client's customers both residential and business in aspects of customer service ensuring all customers (internal and external) are kept up to date at all times ensuring efficient and excellent service at all times. Key accountabilities: * To ensure all ... above * To ensure quality is maintained at 97% or above * To ensure productivity is maintained at 100% or above * To provide excellent service to all customers (internal and external) * To manage...

  14. Customer Service Advisor

    Droitwich | £16k - 18k per year + Performance related bonus | From TalentSpa

    Customer Services Advisor Company Profile: Our client is the UK's leading distributor of secure, quality and effective key safes and key management solutions. Since 1995, they have... opportunity for a hard working Customer Services Advisor. The successful candidate must be a team player with a "can do" attitude and a flexible approach to supporting colleagues. You must be a self-starter, able to act on your own initiative and see a task through to completion. An excellent communicator with great interpersonal skills, you will be driven to deliver excellent customer service. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED : The ideal Candidate will be experienced in: * Business to business sales * Ideally have an excellent track record of Customer Services. * Experience in...

  15. Customer Service Professionals

    Edinburgh | £7.00 - £9.00 per hour | From Pertemps

    The leading postal service provider in the UK and Europe is seeking Customer Service Professionals to join their team in Edinburgh on a 6 - 8 week temporary project starting 21.09.15 through to... 06.11.15 covering the Aberdeen, Inverness and Bathgate areas. As a Customer Service Professional you will: - Support the delivery of the recruitment day. - Attend a huddle at the start of each ... . The ideal Customer Service Professional will have the following skills and experience: - Previous experience with a Customer Service, Call Centre, Recruitment, Resourcing or Admin role. - Excellent ... . - Flexibility to travel and stay away from home. You must be committed to the full duration of the project with flexibility on hours Monday to Friday. In return the Customer Service Professional will...

  16. Customer Service Administrator

    Cheadle | £8.50 p hour | From xPO

    Customer Service Administrator Due to growth of our Client Account, we are looking to recruit a Customer Service Administrator to join our Contract Recruitment delivery team based in Cheadle. The... administration * Ad hoc project related tasks You will possess previous customer service experience in addition to proficient general administration skills. The role requires a natural ability to build effective working relationships with Hiring Managers and Suppliers, by maintaining regular contact by telephone. You will demonstrate a strong track record in delivering exceptional customer service in ... of the leading employers around the world, Advantage offers global contract and permanent career opportunities across a wide range of industries and sectors. Advantage xPO: services offered are those of an...

  17. Customer Service Professionals

    Birmingham | £7.00 - £9.00 per hour | From Pertemps

    The leading postal service provider in the UK and Europe is seeking Customer Service Professionals to join their team in Birmingham on a 6 - 8 week temporary project starting 21.09.15 through to... 06.11.15 covering the Chester and Warrington areas. As a Customer Service Professional you will: - Support the delivery of the recruitment day. - Attend a huddle at the start of each recruitment day to ensure understanding of the day`s targets and requirements. - Comply with company standards, policies and procedures. - Meet and greet candidates. - Ensure that all paperwork provided by ... Customer Service Professional will have the following skills and experience: - Previous experience with a Customer Service, Call Centre, Recruitment, Resourcing or Admin role. - Excellent...

  18. Customer Service Professionals

    Glasgow | £7.00 - £9.00 per hour | From Pertemps

    The leading postal service provider in the UK and Europe is seeking Customer Service Professionals to join their team in Glasgow on a 6 - 8 week temporary project starting 21.09.15 through to... 06.11.15 covering the Aberdeen, Inverness and Bathgate areas. As a Customer Service Professional you will: - Support the delivery of the recruitment day. - Attend a huddle at the start of each recruitment day to ensure understanding of the day`s targets and requirements. - Comply with company standards, policies and procedures. - Meet and greet candidates. - Ensure that all paperwork ... . The ideal Customer Service Professional will have the following skills and experience: - Previous experience with a Customer Service, Call Centre, Recruitment, Resourcing or Admin role. - Excellent...

  19. Customer Service Professionals

    Peterborough | £7.00 - £9.00 per hour | From Pertemps

    The leading postal service provider in the UK and Europe is seeking Customer Service Professionals to join their team in Peteborough on a 6 - 8 week temporary project starting 21.09.15 through to... 06.11.15 covering the Northampton, Nottingham and Milton Keynes areas. As a Customer Service Professional you will: - Support the delivery of the recruitment day. - Attend a huddle at the start of each recruitment day to ensure understanding of the day`s targets and requirements. - Comply with company standards, policies and procedures. - Meet and greet candidates. - Ensure that all ... Lead. The ideal Customer Service Professional will have the following skills and experience: - Previous experience with a Customer Service, Call Centre, Recruitment, Resourcing or Admin role...

  20. Customer Service Associate

    Wolverhampton | £16, 350 | From HSBC

    Customer Service Associate, Hamilton call centre Starting salary £16,350 You don't have to look far to do something new. You'll find a different way to deliver the best customer... HSBC Advance customers. They pay monthly fees for their accounts, and they expect to get a level of service to match. So, while dealing with a range of enquiries - from travel insurance to life cover, breakdown assistance and more - you'll be expected to go above and beyond for your customers. Matching products and services to people's needs, you'll provide them with exactly the same professional treatment they'd receive face-to-face. It's a great way to build on your existing customer service skills and progress your career with us. We work to put the customer at...