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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on AllTheTopBananas.com. See these below or refine your search above.

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  1. Customer Services

    Heanor | £16000.00 - £18500.00 pa + Free Parking | From Stafforce Recruitment

    Position - Customer Services Location - Heanor Hours - Monday- Friday Office Hours Salary £16000 = OTE £18500 Opportunity Excellent opportunity to join an expanding local company in... the their Customer Services Department. Purpose: To deliver a high standard service through liaising with customers and site teams to ensure client satisfaction and contract retention. Key ... inspection reports and customer requests for ad hoc sales. * Works to performance targets, relating to cost, profit, productivity, safety, quality and other measures of service performance required ... works ensuring costs are competitive and customers' receive a quality service. * Liaises on a daily basis with customers reporting observations raised by the site teams and promotes the services...

  2. Customer Service

    Preston | £14k - £14500 pa | From Cordant People

    Customer Service Our client is a specilist showroom for motorcycle and motocross helmets, gloves, clothing and accessories. Looking for someone to work in an inbound call centre position,... answering calls from customers. Supporting customers via phone and email, Dealing with sales, customer queries, general inquries, and complaints. 40 hours per week working 5 days out of 7 including weekend work. Shifts are between 7am and 7pm Starting salary of £14,000 increasion to £14,500 after first 3 month probation period. An interest in motorcyles would be an advantage as you would be dealing with quiries about motorcylcle products. ...

  3. Customer Service

    Bristol | £16,000 - £18,000 | From Brightside Group Plc

    Brightside is an insurance broking and financial services business that has a history of rapid growth in the UK. We are a Top 20 insurance brokerage seeking customer representatives to join our... whilst remaining proactive in your sales through service approach. Customer Representative At Brightside we are all about putting our customers first and ensuring we meet their expectations first ... relationships enabling you to provide support and resolution to the customer. You will provide best practice to new and existing customers generating appropriate sales through exceptional service ... a personal service to all customers giving them information that is tailored to their needs. - To ensure all clients insurance needs are met, you will build strong, lasting relationships with them...

  4. Customer Service

    Stafford | £7.78 p hour | From Appointments Personnel Ltd

    We are currently recruiting for candidates with customer service experience to join a fast-paced and well established company based in Stafford. Due to their busy period coming up they have numerous... vacancies available with immediate starts for the right candidates! You will answering telephone and email enquiries from customers who are chasing up orders or have a query regarding the product they have received. Any experience working within a customer focussed environment will be advantageous. Assessment centres will be held on the 30th July and week commencing 3rd August with immediate starts should you be successful. This will be a fixed term contract until January 2016 working a minimum of 28 hours per week, permanant opportunities for the right candidates will be made...

  5. Customer Service

    Stafford | £7.78 p hour | From Appointments Personnel Ltd

    We are currently recruiting for candidates with customer service experience to join a fast-paced and well established company based in Stafford. Due to their busy period coming up they have numerous... vacancies available with immediate starts for the right candidates! You will answering telephone and email enquiries from customers who are chasing up orders or have a query regarding the product they have received. Any experience working within a customer focussed environment will be advantageous. Assessment centres will be held on the 26.8.15 with 1st September starts should you be successful. This will be a fixed term contract until January 2016 working a minimum of 28 hours per week, permanant opportunities for the right candidates will be made available. Apply now for more...

  6. Customer service

    Warrington | 15000 - 19999 | From Amey Group Services Ltd

    What is the purpose of this role? Deliver effective and efficient day-to-day service to customers by providing excellent customer service when processing maintenance, undertaking compliance... related tasks and resolving customer requests/queries/complaints. What makes this role unique? You will ensure that excellent levels of customer service and service delivery are maintained ... -Ability and confidence to demonstrate system and daily responsibilities to existing and new clients -General administration tasks -Escalating customer queries/issues/complaints as appropriate -Adhere to ... communication skills -The ability to communicate effectively with a variety of stakeholders -Excellent organisational skills, able to effectively prioritise and multi-task -Customer focused...

  7. Customer Service

    Basildon | £8 - £9 p hour | From Roevin Management Services Limited

    This position functions as the primary contact for customers. It is also the primary function for order processing / dispute management. CSRs are responsible for ensuring customer satisfaction,... and resolving delivery discrepancies by liaison with NDC and 3rd party carriers * Ad-Hoc outbound calling * Checking/Quality audit * Referring customers to Technical Sales and Service Department ... : * Order enquires * Complaints management * Ad-Hoc samples * Account administration - New accounts and data maintenance ESSENTIAL: Customer Service Experience (in an Export environment) Knowledge ... by working as the primary communication link between the customer and internal departments The role will include, but not be limited to, the following duties: - Call Management: * Answering...

  8. Customer Services - Customer Service Associate

    Hamilton | £16350 pa | From HSBC

    Customer Service Associate, Hamilton call centre Starting salary £16,350 Don't dream. Do. You'll find a different way to deliver the best customer service just 15 minutes from... - you'll be expected to go above and beyond for your customers. Matching products and services to people's needs, you'll provide them with exactly the same professional treatment they'd receive face-to-face. It's a great way to build on your existing customer service skills and progress your career with us. We work to put the customer at the heart of everything we do, so ... positive and conscientious approach will ensure you maintain quality standards at all times. We're looking for individuals who can share examples of their significant customer service experience...

  9. Customer Services - Customer Service Associate

    Leeds | £16350 pa | From HSBC

    Customer Service Associate, Leeds call centre Starting salary £16,350 Don't dream. Do. You can deliver your greatest performance just two miles from Elland Road Stadium. This role... - you'll be expected to go above and beyond for your customers. Matching products and services to people's needs, you'll provide them with exactly the same professional treatment they'd receive face-to-face. It's a great way to build on your existing customer service skills. We work to put the customer at the heart of everything we do, so it's vital that you can focus ... approach will ensure you maintain quality standards at all times. We're looking for individuals who can share examples of their significant customer service experience. In return, we'll do...

  10. Customer Service

    Stoke-On-Trent | £16k - £18k pa + Bonus | From Appointments Personnel Ltd

    Our prestigious client, a telecommunications company based in Stoke on Trent is currently recruiting for an Account Manager to join their already established sales team. Key Responsibilities *... To pro-actively manage the life of its existing customer base * Providing excellent customer service with incoming enquiries * Take ownership of the retention of existing customer * actively promote further additional products into existing customers * Ensure all paperwork is fully completed and presented correctly to the Operations team * Uphold the values and standards of the company Skills needed for the role * Experience of working in a B2B role would be beneficial * Great attention to detail * Experience of working in a customer service role would be benficial * Effective...

  11. Customer Service

    Runcorn | £14k pa + 24/day holiday p year | From Gi Group Recruitment Ltd - Warrington

    Inspirational Customer Service Advisors Do you love talking to people, do you get a real buzz from solving problems and resolving issues. Are you resilient enough to be the customers champion and... to do whatever it takes to make and keep them happy, do you remember what is was like when you had an issue and it was resolved so well that it actually made you smile (if you've never had that then you need to become one of our customers), we really do believe that the Customer comes first and that every hiccup is an opportunity to amaze. Who you are: * Dynamic and ambitious * Well ... you need: * Experience helping Customers * Good verbal and written English * Flexibility * A European language (not essential but we would be very impressed) * Common sense (is essential...

  12. Customer Service Executive

    Stirling | £70 per day | From Prudential

    Customer Service Executive - Admin Reports to: Customer Service Leader Role duration: Until end of December (likely to be extended) Purpose of the role To provide service to customers... of working in a customer service environment, preferably in Financial Services Knowledge Working knowledge of Prudential products, systems and distribution Understanding of the Statements ... through processing and authorising customer transactions and requests, diary management, Inbox management and MI Accountabilities - Check information - Manage exceptions - Obtain information - Process via system - Set-up records - Respond to verbal enquiries - Send information to customers - Finalise policy details - Make initial payment - Obtain application - Receive and apply...

  13. Customer Service Advisor

    Avonmouth | £17,164 - £20,193 (dependant on experience) plus b | From Arco

    Arco, UK market leader in Corporate Workwear and PPE, are looking for an interactive and service focused professional to join the customer service team at Avonmouth. As a Customer Service Advisor... your key role will be to deliver outstanding customer service by taking ownership and dealing effectively with customer requests and queries, seeing them through to completion. Handling between ... of Customer Service Advisor also involves: * Maximising cross-selling and up-selling opportunities * Converting and closing orders at every opportunity * Helping to resolve debtor issues * Supporting promotions. We're looking for an experienced Customer Service Advisor with a proven track record of combining outstanding customer service with a real commercial awareness and understanding of its...

  14. Customer Service Advisor

    Telford | £13650 PRO RATA | From Lyreco

    Lyreco is one of the world's leading providers of Workplace Solutions across all business sectors. Ethical, forward thinking and award winning are some of the words that describe us and our... long-term success is down to the fact that our customers and employees are at the heart of everything we do. We have a new opportunity for a Customer Service Advisor to join our award winning Customer Services department, based at our Telford office. This is a part time position, working 18 hours per week, Tuesday, Wednesday and Thursday. We offer a fantastic salary of £13,650 which will be Pro Rata'd for this role. Providing every customer superior quality and service is our number one priority and due to our on-going commitment to our customers, we are looking to expand the team...

  15. Customer Service Advisor

    Telford | £13.5k - 18k per year | From Lyreco

    Lyreco is one of the world's leading providers of Workplace Solutions across all business sectors. Ethical, forward thinking and award winning are some of the words that describe us and our... long-term success is down to the fact that our customers and employees are at the heart of everything we do. We have a new opportunity for a Customer Service Advisor to join our award winning Customer Services department, based at our Telford, Shropshire UK Head Office and offering a salary of £13,500 - £18,000 depending on experience. Providing every customer superior quality and service is our number one priority and due to our on-going commitment to our customers, we are looking to expand the team to continue to offer an exceptional service. As our Customer Service Advisor...

  16. Customer Service Apprentice

    Manchester | £10, 000 | From MyJobGroup

    This apprenticeship has been designed to give the successful candidate experience of working in a customer service role supporting both internal and external customers. Alongside this role we will... customers with the correct solution that resolves their query. - Ensure excellent customer service standards are delivered at all times. Provide support to both internal and external customers ... Skills & Knowledge - Excellent communication skills - both written and verbal - Excellent customer service skills - Enthusiastic, flexible, can do approach - Experience in Microsoft Office Need to Be - Passionate about working with people and want to develop in a Customer Service environment and Confident in dealing with customers over the phone. Competencies Deliver results...

  17. Customer Service Advisor

    Hinckley | £7.16 per hour | From Pertemps

    The world`s largest utilities company is seeking a Customer Service Advisor based in Hinckley on a 6 month ongoing contract basis. You will enjoy excellent training and support for career...% increase through to 26%. As the Customer Service Advisor you will: - Provide safety information to customers who have gas leaks in their homes or place of work; - Undertake inbound customer calls, delivering first class customer service; - Ensure action is taken to increase customer safety, confidence and to build the highest reputation with the customer; - Identify any operational and regulatory risks; - Operate customer related information systems, maintaining accurate and secure records. An ideal Customer Service Advisor will have the following skills and experience...

  18. Customer Service Advisor

    Leicester | Negotiable | From FlexPlus

    Full or Part Time hours Fixed Term Contract until February 2016 We are looking for full or part time Customer Services Advisors who are target driven, sales and customer focused and interested... in becoming part of our success story at our inbound customer service centre in Market Harborough. We are a technology driven outsource provider offering a range of customer relationship ... client support and investment in technology. The roles will be based in our purpose built, state of the art customer service centre, where you will be expected to deliver amazing service to ... a Customer Services Advisor, you will: Take calls from existing customers, place orders and deal with their general enquiries or complaints Update the customer database Promote additional...

  19. Customer Service Advisor

    Winchester | £17, 000 | From Utilita

    Utilita are looking for Customer Service Advisors to join there team based in Winchester. This is an exciting opportunity to join a rapidly growing business with exiting career progression... opportunities which rewards good attendance and performance with increased salary and additional bonus. If you are looking for a new and exciting career as a Customer Service Advisor then this is ... are continually looking for new, professional, enthusiastic people to join our team and provide our customers with the high level of service they expect. Utilita is a great place to work and we are ... and determination of our team. JOB DETAILS As a Utilita Customer Service Advisor, you will be on the frontline and be first point of contact for our customers whether it be an inbound or outbound call...

  20. Customer Service Advisor

    Thame | £17.5k per year | From Travelodge

    Travelodge has an exciting opportunity for a Temporary Customer Service Advisor to join the team based in Thame. You will be on a full time, 3 Month Contract (September to November) and will be on a... invested millions in the business, helping transform the way people see us. With the growth and expansion ongoing within Travelodge the Customer Service Advisor will join us at a very exciting time as we are continuously growing and need confident, Hardworking individuals who really want to make a difference within the Customer Service Team. This role will be from September to November. Job Role As a Customer Service Advisor you will be dealing with customers via the Telephone, Email & Live Chat. This is a role to get experience or an opportunity for you to work with large brand, we...