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Customer Service Jobs

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  1. Customer Service

    Gloucester | £15000 - £16000 per annum | From Red Recruitment

    Are you looking for an exciting new challenge within a Customer Service role. Look no further we have a fantastic opportunity... Currently recruiting for Customer Service Advisors for my clients... claims department, based in Brockworth, Gloucester. Job Responsibilities: Receive incoming calls from existing customers who wish to make a motor claim Providing excellent customer service, being empathetic at building fantastic rapport at all times Assessing customers claims, analysing and negotiating with third parties Dealing with a high volume of different cases at one time What is ... apply, we would love to hear from you. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job61944656 ...

  2. Customer Service

    Northallerton | From £14,000 to £15,000 per annum | From SI Recruitment

    Our established client in Northallerton is looking for someone with excellent customer service and IT skills gained in an office based role. The ability to create lasting relationships with... customers and provide a quality, second to none service is essential for this role which involves customer service and sales administration. Responsibilities include: Answering incoming calls Dealing with customer queries Processing sales orders Arranging product services General administration Processing information using Sage Line 50 Person specification: Must have an excellent ... www.totaljobs.com/JobSeeking/Customer-Service_job61921115 ...

  3. Customer Service

    Rowland's Castle | £7.50 - £8.50 per annum | From Hays

    Here at Hays in Portsmouth we are currently recruiting for several Call Centre Agent jobs to work for a large organisation based in Havant. This role will be dealing with a high volume of inbound... calls helping customers with a variety of enquiries and providing them with a high standard of customer service at all times. This job will be on a temporary bases for 14 weeks with the possibility of going permanent. This is a great opportunity for somebody with experience in a similar role or with a background in either telesales or customer service. Your main duties will be: Receiving inbound calls. Answering Customer enquiries. Discussing products and services. Inputting information on database. Passing calls when needed to correct point of contact. If this role is of interests to...

  4. Customer service

    Exeter | £7.00 per hour | From Spring Personnel

    An exciting opportunity has arisen for a confident highly organised customer service advisor to join our client in Marsh Barton Exeter. The role will be mainly based taking telephone calls,... booking appointments and administration. A polite,professional telephone manner is essential along with good IT and administrative skills. The role is to start on Tuesday 17th March until the end of the year. The hours 08:00-18:00, 4 days per week. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-service_job62021412 ...

  5. Customer Services

    Newton Abbot | £7 per hour | From Brite Services Ltd

    Urgent temporary assignment commencing on 20th March until 8th April 2015 This is a working in a friendly open plan office and will involve data entry and other administration tasks. You will be... talking to customers on the phone - taking in coming calls & helping them with their orders & queries Hours are 9am-5.30pm with 1 hour lunch break Lovely office, friendly team of staff & casual dress code acceptable For further information please email your CV to the Brite team or call us on This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job62001848 ...

  6. Customer Service

    West Midlands - Walsall | | From CVbrowser

    Interaction Recruitment are pleased to be recruiting on behalf of their client based in Walsall for a Customer Service Advisor to join their team on a temporary to permanent basis. Hours:... 9.30-5.30pm Salary: £6.50-7.00 per hour Answering incoming calls and dealing with customers in a professional manner Dealing with incoming emails Taking and processing orders Attending exhibitions and visiting you customer base Experience: If you have customer service experience whether this is over the phone or face to face and also are computer literate please email your CV to ...

  7. Customer Service

    Milton Keynes | £15.4k per year + plus bonus | From Osborne Appointments

    Job description FIXED TERM CONTRACT - CUSTOMER SERVICE ADVISOR - £15,400 PRO-RATA . Are you available immediately to commit to a contract . Do you have experience of customer services? .... Would you pass a credit check & Criminal background check? . We are recruiting for Customer Service Advisors for an expanding organisation based in a scenic part of Milton Keynes On a daily basis you will be involved in the following duties:- . Handling incoming customer service queries in a contact centre environment. . You must be customer focused, able to work under pressure whilst maintaining a level of call quality. . You must have experience with in customer service, face to face or over the telephone. Further details:- . The hours of work are 8am to 10pm, 5 days out of 7 (1...

  8. Customer Service / Customer Services Coordinator

    Newton Abbot | circa £15,000 per annum | From Websense Recruit

    Customer Services Coordinator Newton Abbot Salary: circa £15,000 per annum Permanent - 37 Hours per week, Monday to Friday Our client, a leading Laboratory Services provider, is... currently recruiting for a Customer Services Coordinator to join their team at Newton Abbot. In the role of Customer Services Coordinator the responsibilities include the following: Represent ... support. Be proactive in suggesting ways to improve aspects of the service or working methods Dealing with customer queries and/or complaints Dealing with customer queries via telephone or e-mail ... the department. Monthly proactive calls e.g. to investigate customers' experience of the service provided by the company Account management, including data checking in Nautilus and thorough checks...

  9. Insurance Customer Service Agent

    Slough | Up to £25,000 | From Pavilion Jobs

    Our customer service team is looking for the next dynamic, passionate and driven customer service agent to join our amazing team! As a customer service agent , you will believe in being the best... of everything you do then read on… Does this sound like you? Do you want to be part of a fun, engaging team? Do you have bags of experience within a customer service environment? Are you able to juggle multiple tasks simultaneously , ensuring the customer is at the heart of everything you do? Do you have excellent communication and outstanding customer service skills ? Are you customer focused, team spirited and results driven ? Do you have it in you to be the best ? If so, working for us as a customer service agent could be the role for you! In this role you will...

  10. Customer Service Administrator

    Tadley | | From Tate

    Customer Service and Sales Administrator, Aldermaston, £18,000 - £22,000 per annum, Permanent, great progression opportunities Key duties: * Providing clients with updates on pricing and giving... quotes * Arrange product services, warranty checks and arranging spare parts * Dealing with Customer Queries and providing information * Liaising with Customers regarding deliveries and stock availability Progression is available for the right candidate, a really great company to work for and interviews are immediate. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Administrator_job61988978 ...

  11. Customer Service Advisor

    Lutterworth | £8.13 | From FlexPlus

    An exciting opportunity has arisen for a vibrant enthusiastic full time Customer Service Advisor on a temporary on-going basis based in Lutterworth with permanent opportunities. In return, we... offer on the job training, an opportunity to be a valued member of staff within a growing furniture retail business and on site parking. The Customer Services Advisor key responsibilities include ... customer problems and complaints The successful Customer Service Advisor must have the following: Previous experience within a similar customer service / call centre role Self motivated ... . The hours of work are full time Monday to Friday between 8am to 5pm. If you are an experienced Call Centre Operator, Customer Service Co-ordinator, Telephone Operator, Customer Service Advisor or...

  12. Customer Service Advisor

    Telford | £15912 - £16265 per annum, Benefits N/A | From Ethero

    Customer Service Job in Telford Customer Services Representative Telford Monday to Friday £15,912 - £16,265 Permanent My prestigious and unique client in Telford has an exciting... opening for a competent and diligent Customer Service Representative to join their professional team on a permanent basis. This position would suit someone who has excellent experience of dealing ... aftersales enquiries. . Booking service calls for the general public with engineers. . Entering and validation of warranty details onto the system. . Resolving customer issues. This is an excellent ... originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Advisor_job61955847 ...

  13. Insurance Customer Service Advisor

    Manchester | £16,000 to £18,000 + Uncapped Commission Structure | From Pavilion Jobs

    We are recruiting for a permanent Customer Service Advisor to join our Existing Business team. This position plays a vital part in, representing our brand and ensuring that we offer a service that... exceeds our customer’s expectations in delivering a great customer journey. DUTIES & RESPONSIBILITIES INCLUDE: Answering inbound calls and emails within prescribed timescale Customer will call in with queries on their policies, they may require you to discuss their current policy with them – this requires an understanding of policy wording, detail of the customer’s current cover and an understanding of exclusions. Mid Term Adjustments to existing policies Customers may require adding additional cover to their existing policy such as extra employees, increased levels of cover...

  14. Customer Service Advisor

    Bristol | Competitive | From Pavilion Jobs

    We are looking for some outgoing individuals to join our customer services team in Cribbs Causeway, Bristol due to significant growth within the company. These roles are to provide an excellent... service to our clients at all times following inception of the policy, resulting in clients wishing to renew with us. Competitive Salary Key responsibilities Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Proving excellent customer service, increasing customer retention through good service. Ensuring correct documentation goes to clients following MTA’s. Liaising with Insurance companies...

  15. Customer Service Manager

    Sheffield | From £30,000 to £35,000 per annum | From NRG

    Customer Service Manager: Print / Design / Media Salary: £30k - £35k plus benefits & bonus Location: Rotherham / Sheffield My client is a large European organisation with... several sites across the UK & Europe. They require a Customer Service Manager to support & manage the Client Service Department ensuring customer / client service standards are met. This role is ... & print co-ordinators. Sector: Print / Media / manufacturing & design Role Responsibilities:- To manage the customer services function to ensure that excellent service is ... opportunities are maximised Person Specification . Excellent communication, interpersonal and customer service skills . Must be well organised with good project management...

  16. Customer Service Rep

    Bournemouth | £8.00 per hour | From Tate

    Tate have fantastic temporary Customer Service opportunities to work for a reputable company based in Westbourne. This is a full time position which will involve working shift patterns between... 8.30-18.30 at a pay rate of £8 per hour. This role will involve handling various calls from members with the ethos of giving great customer service. Therefore.. .Your vocal communication clear and concise .Your keyboard skills will be fast and accurate .Your enthusiasm for great customer service and your personal work ethics evident .You'll be passionate about doing a great job for our client, and representing Tate This is a great opportunity to work with one of the areas leading companies. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service...

  17. Customer Service Representative

    Reading | £19474.00 per annum | From Hays

    My client based in central Reading are expanding rapidly and are therefore they are looking to recruit an immediately available candidate to join their team on a temp to perm basis ASAP. My... client is looking for experienced Customer Service candidates to work in the Customer Service team. Your responsibilities in this role would include: · Responsibility for answering incoming calls ... client satisfies its customers' needs providing 'Customer Delight' and an exceptional customer experience. To be considered for this role you should have proven experience in a Customer Service Telephone based role. My client would prefer customer service experience from the banking/finance sector so if you have this experience it would be highly advantageous. You should be articulate, confident...

  18. Customer Service Advisor

    Daventry | Up to £16,500 per annum OTE + Benefits | From Percepta

    At Percepta, we are all about loyalty. We want to help people build stronger, long-term relationships with our client's brands. To do that, we also need passionate people in our business who are... involved.  We are looking for Customer Service Advisors to be the voice of our client's brand, based at our newly refurbished offices in Daventry. You will be responsible managing contact from customers who really need your help to resolve complex issues. You will also take ownership of the customer and the service they receive from start to finish, giving you a unique opportunity to deliver a very personal service to every customer. If you have a strong service mindset, can quickly respond to customer needs, can use your initiative and influence to do the right thing and, of course, are...

  19. Customer Service Apprentice

    Daventry | Apprentice Minimum Wage + Benefits Package | From Percepta

    Customer Service Apprentice Working in an exciting and busy environment the Customer Service Apprentice will be part of the front-line support for a busy Customer Service department. The... improvement in customer service. The future prospects for this position are bright, with the opportunity of a full time career within the customer service industry with many opportunities to progress. By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in. Customer Service Apprentice - Training ... (English and Maths) NVQ Level 2 Vocational related qualification (technical certificate) The apprenticeship is expected to last 1 year. Customer Service Apprentice - What You'll Need...

  20. Insurance Customer Service Advisor

    Gloucester | Competitive | From Pavilion Jobs

    To manage the commencement of claims ensuring the customer and third party requirements and expectations are properly framed and understood. Providing guidance to customers and third parties on key... service to our external and internal customers and third parties. These include Policyholders, brokers, third parties and legal representatives To deal with claims in the correct technical manner in ... work in a variety of different departments within Claims & Operations. The Customer Service Adviser reports to the Team Leader and is responsible for dealing with all of their calls in a professional and efficient manner. This in turn, will ensure that the department reaches it’s required service levels consistently. The Customer Service Adviser has a responsibility to effectively deal with...

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.