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  1. Customer Service

    Stourbridge | £15000 Per Annum | From Hiredonline

    Customer Service opportunity based in Stourbridge offering a salary of £15,000. Our client, a leading manufacturer of manual cleaning products is looking to recruit someone experienced in... Customer Services. This is an exciting opportunity to join a market leading company and support the customer services team. The role is to provide technical and Product support to a range of customers and deal with enquiries and queries, professionally, efficiently and in a polite & courteous manner  Skills required: Be Customer Focused and Engaging to answer any customer queries Clear ... www.totaljobs.com/JobSeeking/Customer-Service_job61425687 ...

  2. Customer Services

    Norwich | Competitive Package for the right candidate | From Fendercare

    Fendercare Marine is a world-leading provider of high quality products, services and packaged solutions to the commercial marine , naval , offshore oil and gas and renewable..., Fendercare Marine brings the latest technology and industry best practice to the service of its customers. Established in 1988, our reputation for quality and service sets the industry benchmark that others follow. The Role The role is to assist the Customer Services Team initially through raising base invoices and equipment certification, learning the systems and processes to aid delivery of goods to customers and becoming a fully trained member of the team Principle Accountabilities Raising invoices on Sage L500 and certificates on Motion software Assist with...

  3. Customer Services

    Derby | Market related | From Uniting Ambition

    Looking for a new career? Do you have a great telephone manner? Enjoy talking to people? Have a flair for getting a great conversations going? Driven to achieve results? Do you have customer... service, hospitality, call centre or retail experience? Due to significant business growth our client is hiring customer experience experts to join their highly successful and ambitious customer service team. Our client is looking for passionate customer service advisors to answer incoming calls from existing customers on behalf of a major network provider. This 'One of a Kind' call centre is located in Derby and is a bustling and lively environment which handles thousands of calls a day. The right person needs to be flexible with their working hours, including late nights...

  4. Customer Service

    Dunfermline | 8.24/hr | From Pertemps Scotland

    Our prestigious client, who is the Worlds largest building society and one of the UK's largest savings providers, with a customer base of around 15 million, currently has exciting opportunities for... Customer Service Advisers to join their team. Purpose: You will be taking inbound calls, talking to our customers on the telephone, providing them with a positive first and last impression of you and the company, giving an exceptional level of customer service as you help them to manage their finances. It's a customer service role where you will take ownership and deal with the call in an ... you will be thinking about other services or products that could benefit them. You will be identifying your customers' needs and wants quickly and efficiently and suggesting the most appropriate product...

  5. Customer Service

    Bristol | £17562 per annum | From Red Recruitment

    Location: North Somerset Salary: £17,562 We are looking for customer service specialists who have a positive attitude, an enthusiasm to learn new skills and the ability to exceed both your own... customer service skills Additional benefits include: The possibility to progress in salary and position Annual bonus of up to 10% Defined contribution pension scheme Childcare vouchers after 12 ... and our customer expectations. Working for a fantastic company based in Nailsea this role requires you to respond to telephone, website and email enquiries, negotiate payments, problem solve and build rapport with all customers. Starting salary of £17,562 rising to £17,835 after a successful probation period with the potential to earn over £20,000 with bonuses. Applicants must have: Minimum...

  6. customer service

    Peterborough | £7.54 - 7.54 per day | From Interaction - Peterborough

    Our internationally recognised client is seeking a number of experienced contact centre staff to support their customers within a customer service capacity. Working closely with both customers... and other internal teams you will provide an excellent customer experience, ensuring the accuracy of information and the quick resolution of queries. We are specifically looking for candidates with a strong contact centre background, or office based sales support experience. Various hours of work These roles are temporary and the pay rate is £7.54 For further information, please apply ... assume that you have been unsuccessful** This job was originally posted as www.totaljobs.com/JobSeeking/customer-service_job61501056 ...

  7. Customer Service

    Coventry | £7 per hour | From Office Angels

    My client is looking for a Customer Service Advisor to join their team. The successful candidate will: Promptly answer all incoming departmental calls Engage with our customers, applying your... satisfaction Follow up all queries and complaints through to satisfactory conclusion to both customer and Company Qualifications and experience GCSE Grade C English and Maths, or equivalent NVQ Level 2 Business Administration, or equivalent, is preferred but not essential Experience in working in a Customer Service Department, with strong IT skills Proven administrative background and problem ... Administration, or equivalent, is preferred but not essential Experience in working in a Customer Service Department, with strong IT skills Proven administrative background and problem solving skills Knowledge...

  8. customer service

    Doncaster | £13k - 14k per year | From Interaction - York

    Interaction Recruitment are the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors. ..., to build on an already impressive Sales team. Our client is looking to develop a team, to give their customers a first class service experience. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. The role consists of handling outbound calls to customers about the wide range of fantastic products available. Once you have the customer on ... needed for this role: · Self motivation, bright and bubbly personality · Confident and professional customer service skills · Strong communication and listening skills · Confident team player...

  9. Customer Service

    Coalville | £0.00 - £18k pa | From Regional Recruitment Services Ltd

    We are urgently recruiting for an experienced a Customer Service Advisor to work in a permanent role in Coalville. This position will be working Monday - Thursday, 8.30am - 5.00pm and Friday, 8:30 -... 4:30pm . Our ideal candidates will be able to demonstrate excellent organisation and people skills in a Customer Service environment. This is an excellent opportunity to work in a well established organisation that has a fantastic reputation in their industry. The Role: Co-ordination of all customer queries and questions To communicate with customers over the phone, e-mail and fax on ... are essential Previous experience in internal technical/manufacturing / customer service is essential Good communication skills, both written & verbal Excellent attention to detail Well organised...

  10. Customer Services

    Epsom | £16k - £18k | From Employment Plus Ltd

    Customer Services *To demonstrate a positive attitude and commitment to customer services, delivering new standards of service in the marketplace. *To handle "service exceptions"... where the distributor or customer cannot complete a service request him/herself. *To take responsibility for resolving a distributor or customer request, including when the case needs to be referred to another person or team. *To feedback any systems performance or functionality issues to the team leader and identify opportunities to enhance our service. *To achieve quality and volume targets consistently, obtaining positive feedback from distributors and customers ...

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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