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Customer Service Jobs

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  1. Customer Service

    Westerham | £16k per year | From Interaction - Maidstone

    Technical Customer Service Representative Westerham , Kent £16000 per annum Hours: Monday to Friday 8.30am - 5.00pm Our client based in Westerham, is currently recruiting for a... Customer Service Representative to join their busy and expanding team, on a full time permanent basis. The purpose of the role will be to provide customers with an excellent level of customer service. Ensure all the queries received by phone, e-mail, fax and letters are responded to within the agreed timescales and to a satisfactory standard. Provide technical support to customers and contractors Build relationships with customers, identifying sales opportunities in order to achieve sales targets. This role will be suited to candidates that have excellent customer service experience...

  2. Customer Service

    Westerham | £16k per year | From Interaction - Maidstone

    Customer Service Based in Westerham Hours are Monday to Friday 8.30 to 17.30 Salary £16,000 Our large client based in Westerham are looking for a Customer Service Representative to... join them. This is a permanent position working Monday to Friday 8.30 to 17.30. Full training will be provided on the product. Job duties: Providing a high level of customer service to everyone Answering inbound calls from customers Offering technical advise to customers Arranging call out's for engineers Responsible for resolving any quires Skills needed: Previous Customer Service experience Good Computer skills Excellent communication skills If this is a position that you would like to discuss in more details please contact Charlene on  or apply online. Interaction...

  3. Customer Service

    Leicester | £7.50 per annum + free parking | From Office Angels

    We have a new position for an experienced Customer Service Person based in Leicester this is an ongoing position, as the Customer Service Person you will be working as part of a team and have the... support of a Line Manager - Monday to Friday office hours. As the Customer Service Advisor you must have a strong background within a Customer Service based role and looking for a rewarding and challenging position. To be successful in the role of Customer Service Person you will be expected to carry out the following duties: Carry out administrative duties as specified by the Customer Service Supervisor Utilise appropriate IT systems to manage and record enquiries and ensure effective collation and distribution of statistical information required Ensure that all customers are dealt...

  4. Customer Service

    Tadley | £16000 - £17000 per annum | From Office Angels

    Our busy client based on the outskirts of Basingstoke is looking for a Customer Service/ Call Dispatcher to join them on a permanent basis. Monday - Friday 40 hours. The role will require the... successful candidate to effectively allocate engineers from the field service workforce to customer tickets ensuring that work tickets are completed in a timely and satisfactorily manner meeting both SLA and Customer requirements. The successful candidate will have the following; * Good awareness of IT systems and IT support terminology. * Experience of working in a customer service ... /JobSeeking/Customer-Service_job61239363 ...

  5. Customer Service

    London | £6.50 per hour £7.00 (On completion of training) | From Microtechs Ltd

    Customer Service Specialist 25 - 40 hours per week, shift work Overview: We are an outsourced technical help desk provider that support a variety of businesses with their needs. We have... interpersonal and customer service skills The ability to work on your own initiative and effectively as part of a team The main responsibilities as a Call Centre Agent include: To act as an initial point of contact for our customers To identify customer needs and act on them quickly and effectively Adhere to the high level of customer service that this organisation is known for ... . The successful Call Centre Agents can enjoy a fantastic working atmosphere and the chance to work within a successful, growing company, known for their excellent customer service and product base. If...

  6. Customer Service

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Peterborough

    START DATES THROUGHOUT JANUARY - NEW YEAR NEW STARTS Our internationally recognised client is seeking a number of experienced contact centre staff to support their customers within a customer... service capacity. Working closely with both customers and other internal teams you will provide an excellent customer experience, ensuring the accuracy of information and the quick resolution of queries. We are specifically looking for candidates with a strong contact centre background, or office based sales support experience. Various hours of work These roles are temporary and the pay rate ... , please assume that you have been unsuccessful** This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job61340329 ...

  7. Customer Service

    Huntingdon | £6.50 - 6.50 per hour | From Interaction - Huntingdon

    Our client based on the outskirts of Huntingdon are seeking Customer Service Advisors during their peak period on a 5 month contract starting Friday 2nd January 2015. The Call Centre is the... starting January 2015 until May/June 2015 with the possibility for the right candidate to move over to the Customer Services team. The main responsibilities for the role will be; Entering batches of handwritten orders sent in by their customers onto the computer system quickly and accurately. Answering calls from customers and entering their orders onto the computer system whilst on ... hub of the business, the main duty within this role is ensuring that all customer orders and enquiries are dealt with swiftly and accurately. This position will report into their Call Centre...

  8. Service Manager - Customer Service

    Brighton | Please enquire | From Pavilion Jobs

    We currently have a fantastic position available for a Customer Service Manager to join a Global Healthcare Provider based in the heart of Brighton. In this role you will resume responsibility... for 8-10 Customer Service Consultants in the day to day running, performance and overall development of the department. The focus of this role is to ensure that you are coaching, managing performance and delivering on SLAs and KPIs. You will work closely with the Head of Department to achieve consistent customer experience. You will set an excellent behavior example and show passion for the importance of the role and what the company offers. It is essential all applicants have previously managed a team of 10 - 15 staff members within a customer service focused company, where you have...

  9. Customer Services

    Worthing, West Sussex | £15k - 18k per year | From Interaction - Worthing

    I am currently looking for several customer service candidates for roles in the Worthing area. All candidates must be computer literate, be highly motivated and driven. The role will be a mixture... of customer service and admin. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job61207545 ...

  10. Customer Services

    Crewe, Cheshire | From £7 to £7 per hour | From Forrest Recruitment

    CUSTOMER SERVICES, Crewe To start immediately, temp to perm ops, £7 per hour Have you got previous customer service experience? Do you enjoy problem solving and a varied role? My well... known and extremely prestigious firm based in Crewe are looking for Customer Service Representatives to join their existing team. This role is to answer inbound calls from customers, reacting in a calm and positive manner to resolve queries. Would be the perfect role for someone who is friendly, confident and able to work in a fast paced environment. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job61190560 ...

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

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