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Customer Service Jobs

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  1. Customer Service

    Harpenden | £7.0 - £8.0 per hour | From Tate

    Based in Harpenden. This a temporary to permanent position working for a growing Harpenden based organisation. You would be temping for up to 3 months then convert to the permanent payroll. ... Customer services - dealing with telephone and email enquiries - working as part of a team. This is an excellent opportunity to join an expanding business. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job61724594 ...

  2. Customer Services

    Doncaster | £18000.00 - £20000.00 per annum | From Hays

    Permanent Job Customer Services Doncaster Hays are looking for an experienced customer service advisor to work in a busy logistics department. The job as arisen due to the company's recent... successes. You will be required to have recent experience within a logistics and courier services department. You will be able to think on your feet and provide accurate and professional advice to customers to ensure that they are receiving a first class customer experience. This position is fast paced and dynamic, you must be able to deal with a high volume of phone calls and be able to relay ... originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job61889695 ...

  3. Customer Service

    Leicestershire | - £14k-£15k | From Office Angels

    We have a new position for an experienced Customer Service Person based in Leicester this is an ongoing position, as the Customer Service Person you will be working as part of a team however you... will have a selected client base, taking inbound calls and dealing with queries - Monday to Friday office hours. As the Customer Service Advisor you must have a strong background within a Customer Service based role, also with analytical skills. To be successful in the role of Customer Service Person you will be expected to carry out the following duties: Imputing Data using spread sheets Analysing and calculating data Competent and confident in using Excel Carry out administrative duties as specified by the Customer Service Supervisor Utilise appropriate IT systems to manage and record...

  4. Customer Service

    Northallerton | From £14,000 to £15,000 per annum | From SI Recruitment

    Our established client in Northallerton is looking for someone with excellent customer service and IT skills gained in an office based role. The ability to create lasting relationships with... customers and provide a quality, second to none service is essential for this role which involves customer service and sales administration. Responsibilities include: Answering incoming calls Dealing with customer queries Processing sales orders Arranging product services General administration Processing information using Sage Line 50 Person specification: Must have an excellent ... www.totaljobs.com/JobSeeking/Customer-Service_job61921115 ...

  5. Customer Services

    Derby | Market related | From Uniting Ambition

    Looking for a new career? Do you have a great telephone manner? Enjoy talking to people? Have a flair for getting a great conversations going? Driven to achieve results? Do you have customer... service, hospitality, call centre or retail experience? Due to significant business growth our client is hiring customer experience experts to join their highly successful and ambitious customer service team. Our client is looking for passionate customer service advisors to answer incoming calls from existing customers on behalf of a major network provider. This 'One of a Kind' call centre is located in Derby and is a bustling and lively environment which handles thousands of calls a day. The right person needs to be flexible with their working hours, including late nights...

  6. Customer Service

    Pontypridd | £6.50 - £77 per annum | From Office Angels

    Temporary Customer Service Administrator Cardiff £6.50phr Are you an experienced Administrator with fantastic organisational and administrative skills? If so, then the team at Office Angels.... * Booking travel, accommodation and venues. * Communicating and providing information as and when required to assist and enable organisational operations and effective service. * Interpreting ... originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job61824954 ...

  7. Customer Service

    Loughborough | £0.00 - £10.50 per hour | From Regional Recruitment Services

    ob Title: Customer Service Advisor - B2B Job Skills: Customer Service, Account Management Benefits: up to £10.50 per hour Location: near Loughborough, Leicestershire We are urgently recruiting... for an experienced a Customer Service Advisor to work in a temporary role near Loughborough. This position will be working Monday - Friday, 8.30am - 5.30pm. Our ideal candidates will be able to demonstrate excellent organisation,B2B and people skills in a Customer Service environment. This is an excellent opportunity to work in a well established organisation that has a fantastic reputation in ... ensure great Customer Service Key Account Management Ensure all queries are answered effectively and efficiently The Candidate: Good interpersonal skills are essential Previous experience in...

  8. Customer Service

    Loughborough | £0.00 - £10.50 p hour | From Regional Recruitment Services Ltd

    ob Title: Customer Service Advisor - B2B Job Skills: Customer Service, Account Management Benefits: up to £10.50 per hour Location: near Loughborough, Leicestershire We are urgently recruiting... for an experienced a Customer Service Advisor to work in a temporary role near Loughborough. This position will be working Monday - Friday, 8.30am - 5.30pm. Our ideal candidates will be able to demonstrate excellent organisation,B2B and people skills in a Customer Service environment. This is an excellent opportunity to work in a well established organisation that has a fantastic reputation in ... ensure great Customer Service Key Account Management Ensure all queries are answered effectively and efficiently The Candidate: Good interpersonal skills are essential Previous experience in...

  9. Customer Service

    Chester | 15, 000 | From Apple Recruitment Uk Limited

    Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Main Job Tasks and Responsibilities *deal directly with... handle product and service inquiries *provide pricing and delivery information *perform customer verifications *set up new customer accounts *process orders, forms, applications and requests ... *communicate and coordinate with internal departments *follow up on customer interactions *provide feedback on the efficiency of the customer service process Education and Experience * High school diploma, general education degree or equivalent *knowledge of customer service principles and practices *knowledge of relevant computer applications *ability to type *knowledge of administrative...

  10. Customer Services

    Milton Keynes | Competitive | From 360 - TSYS Managed Services

    Role:  Customer Services– Credit Cards Salary: COMPETITIVE Location: Milton Keynes Job type: Full time, Perm Customer Services  - Credit Cards We are an outsourced call centre who focus is as... high levels of service - Engage customers in conversations to understand their needs and provide them with the best solutions - Be customer focused and committed to improving our customer’s ... the way Join us and you’ll discover it’s not just our customers who enjoy a “First Class Experience”. To apply to join our Customer Service team please click ‘Apply’ below. ... much on our employees as it is on our clients. Our customers expect the best from us so we only recruit the best!!  Answering inbound calls from customers, whatever the challenge, your calm...

  11. Customer Service

    West Midlands - Walsall | | From CVbrowser

    Interaction Recruitment are pleased to be recruiting on behalf of their client based in Walsall for a Customer Service Advisor to join their team on a temporary to permanent basis. Hours:... 9.30-5.30pm Salary: £6.50-7.00 per hour Answering incoming calls and dealing with customers in a professional manner Dealing with incoming emails Taking and processing orders Attending exhibitions and visiting you customer base Experience: If you have customer service experience whether this is over the phone or face to face and also are computer literate please email your CV to ...

  12. Customer Service

    Ilford, Essex | £18000 per annum | From Focus Resourcing Group

    Our client is offering a fantastic opportunity to join their inbound contact centre on a full time basis. Working within a medium sized contact centre the ideal candidate will have a passion for... customer service and be looking to liaise with clients on a daily basis over the telephone and via email communication. Previous experience can be within an office or retail environment as long as you can show your desire and ability to offer a fantastic customer service experience. Key Responsibilities: To receive and action customer calls in an efficient and professional manner at all times ... position. The client is flexible with regards to the type of customer service experience that the candidate may possess however please do only apply for this position if you specifically seeking...

  13. Customer Service

    Huddersfield | £7.00 per Hour | From BROOK STREET BUREAU - Bradford

    MUST have Inbound / Outbound Telephone Customer service experience, a good telephone manner, excellent communication skills and are looking for a Temporary or Permanent role with immediate start? My... client has a vacancy in their customer service department and is looking for individuals with a the right personality who can make calls with impact to their customer base. If you feel that this role matches your skills please send me your CV.You must be able to pass a credit check Brook Street are only able to process applications from candidates who are eligible to work in the UK. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job61796747 ...

  14. Customer Services

    Horsham, West Sussex | £10000 - £20000 Per Annum | From Dex Recruitment

    Our clientis a leading telecommunications provider based in Horsham, West Sussex, specialising in both Residential (B2C) 'Home Telecom' and Business (B2B) 'Global 4 Communications'.Their Horsham... office houses both sides of the business andthey currently employ over 100 members of staff across 14 departments. With new projects developing, five positions ontheir Customer Service teams have ... , texts, emails, letters and web chats from existing customers who may be looking to cancel their current services, move their services to a new home, change their package or tariff, upgrade their package or change their services. You will also be responding to new or prospective customers alongside liaising with other departments to ensure each customer receives the highest level of care. You will...

  15. Customer Services

    West Sussex | £10000 - 20000 Per Annum | From Wave Advertising LTD (Dex Recruitment)

    Our client is a leading telecommunications provider based in Horsham, West Sussex, specialising in both Residential (B2C) 'Home Telecom' and Business (B2B) 'Global 4... on their Customer Service teams have arisen. The Position available: Full training will be given. Training will focus on product knowledge of broadband, telephone lines, calls costs, packages available and contracts, alongside customer service training on call and objection handling. During the training for your role, you will also learn legislation of Consumer Protection, Compliance and Data Protection. You will be taking calls, texts, emails, letters and web chats from existing customers who may be looking to cancel their current services, move their services to a new home, change...

  16. customer service

    Newark, Nottinghamshire | £15k - 16k per year | From Interaction - York

    Interaction Recruitment are the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors. ... impressive Sales team. Our client is looking to develop a team, to give their customers a first class service experience. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. The role consists of handling outbound calls to customers about the wide range of fantastic products available. Once you have the customer on the phone, you will be ... : · Self motivation, bright and bubbly personality · Confident and professional customer service skills · Strong communication and listening skills · Confident team player . Ability to promote current...

  17. Customer Services

    Plymouth | £15k per year | From Mitrem Recruitment Solutions Ltd

    Customer service Do you have a good telephone manner? Are you able to think on your feet, make decisions and assist your clients? You will have an excellent telephone manner, a willingness to learn......

  18. Customer Service

    Tamworth, Staffordshire | 18k to 18k per year GBP | From Burton Commercial

    Customer Service Supply Chain Co- Ordinator / Telesales Answer incoming calls To process all orders accurately and efficiently to meet customer expectations Taking orders via the telephone and... increasing value or revenue of orders by means of telemarketing Administration tasks and support to the Customer Service department, Warehouse, Retail / Sales and Wholesale division Liaison with Key ... understanding of both businesses and roles within the company Provide accurate information of stock availability Collate weekly/monthly reporting of stock performance on brands for both Customer Service ... customer base including Supermarket folder Telemarketing involving informing customer base of offers, promotions, pricing and orders To attend sales meetings as required for team communication Skills...

  19. Customer Service

    Leeds | - £14k-£14k | From Randstad Business Support

    Job Purpose As the first point of contact with our customers on the telephone, you will provide consumer and retail customers with a first class service, dealing with a range of queries in a... professional, proactive, efficient and friendly manner. Taking a high volume of calls from consumers and retail partners, you will be able to build rapport with our customers whilst dealing with a wide variety of queries such as processing payments, amending customer's details, dealing with direct debit issues, processing authorisations and referring customers to other departments. As part of a small team with a dedicated Team Manager you will support the achievement of productivity targets and strive to meet business standards to ensure that the teams' service levels are met. Key...

  20. Customer Service / Customer Service Coordinator

    Dewsbury | Very Competitive Salary & Benefits | From Fill Your Specialist Role

    Customer Service Coordinator Dewsbury Salary: Very Competitive Salary & Benefits Permanent - 37.5 hours per week Our client, a leading manufacturer of kitchens, is looking to recruit an... experienced Sales / Customer Service Coordinator to work within their internal sales department based in Dewsbury. As Customer Service Coordinator you will be dealing with telephone and email ... someone who can offer a professional service to both customers and the external sales team. Customer service is a fast paced environment where organisational skills and high standards must be maintained For the Customer Service Coordinator role the ideal candidate must have: * An excellent telephone manner at all times * The ability to communicate professionally with customers, which may...

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.