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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on See these below or refine your search above.

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customer service jobs

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  1. Customer Service

    Northampton | £8.24 p hour | From Search Consultancy Ltd

    Inbound Customer Service Advisor Call Centre Helpdesk BasedFull Time Northampton, Northamptonshire £15000 per annum We are recruiting for a number of Inbound Customer Service Advisors for a Call... and Contact Centre based in Northampton, Northamptonshire. This inbound customer service role in Northampton involves speaking to customers with regards to new and existing queries and taking details accurately while delivering excellent customer services. You will be working to Customer Service targets whereby the customer is key Working hours for the Northampton site are Monday to Friday between 08:00 and 22:00. If you are interested in applying for this job as an Inbound Customer Service Advisor and able to get to the office in Northampton, Northamptonshire, please email: K...

  2. Customer Service

    Northampton | Neg | From Search Consultancy Ltd

    Customer Service Advisors - Inbound £15,000 P/A Permanent 37.5hrs a week Full Time Northampton Our client based in Northampton is looking several Customer Service Advisors to join their... experienced team. This Inbound Customer Service role is a temporary position that could turn permanent for the right candidates. This exciting full time position includes the following responsibilities: - Managing inbound calls - Offering excellent customer service - Updating computer systems - Working towards targets - Looking for up selling opportunities Full flexibility is required ... : Inbound, Customer Service, Permanent, Northampton, Service, Customer, Sales, ...

  3. Customer Service

    Northampton | Neg | From Search Consultancy Ltd

    Customer Service Agents Temp to Perm Northampton £7.50 p/h Our client based in Northampton is looking for a number of full time Customer Service Agents to join their expanding team. This... Customer Service role has the following responsibilities: - Receiving inbound calls - Inputting data - Offering excellent customer service - Identifying upselling opportunities This role has working hours between 8.30am to 8.00pm Monday to Friday, 8.30am to 6.00pm on Saturdays and 10.00am to 4.00pm on Sundays. All successful candidates will need to pass a credit check and CRB in order to work there. If you are interested in this role please call **** ******* or email ************************. Key Words: Customer Service, Northampton, Inbound, Temp to Perm, Temporary, Permanent...

  4. Customer Service

    Coventry | £15200.00 pa | From Search Consultancy Ltd

    IMMIDIATE START Customer Service Inbound Call centre based Full time/Permanent £15,200k per annum on start, increases after probation 40 hours a week Coventry Inbound... customer service roles available in Coventry! We are looking for friendly, hard working and bubbly individuals to fill this amazing customer service opportunity. There are multiple opportunities at our branch in Coventry so if you think you have all the qualities to fill this role then get in contact! This is an excellent customer service role for our company, so you will be answering ... our customer service employees are: - Friendly - You need this to be able to make connections and friendships with our customers so that when they talk to you, they'll be satisfied with...

  5. Customer Service

    Thornbury | £16000 - £18000 per annum | From Jobs@Pertemps (Bristol Commercial)

    Do you provide excellent customer service? Do you enjoy speaking to people? Are you looking for an exciting new career? Can you work in Thornbury? If the answer is YES then please hit... apply! We have exciting customer service opportunities in Thornbury starting in January so get your new year off to a great start with a new career! My client is looking for customer service advisors to take calls from new and existing customers and provide them with information on the products they have on offer. They are looking for advisors who have great communication skills and are focused on the customer needs. Your package will include: - A salary or £16-£18k (dependent on experience) - Great training - Childcare vouchers - Pension Scheme - Discounts on products...

  6. Customer Service

    Otley | Bonus | From Search Consultancy Ltd

    Customer Service Advisor £16,000 p/a + Monthly and Quarterly Bonus Full Time, Permanent OtleyMy client are looking for Customer Service Advisors that want to work in a forward thinking, dynamic... and profitable company. This is no ordinary call centre role, you will; be working in a medium size business, in gorgeous offices based in Otley and have the chance to progress your career. You will have some telephone experience and a drive to deliver the best Customer Service possible and will want to progress in the business. Working on an automatic dialler you will be making outbound calls to the clients of the company to discuss the service they offer. Working shifts between the hours of 8-8 Monday to Thursday and Friday 9-4 you will only have to work two late shifts a week. Offering...

  7. Customer Service - Customer Service Associate

    Hamilton | £16350 pa | From HSBC

    Customer Service Associate, Hamilton call centre Starting salary £16,350 Don't dream. Do. You'll find a different way to deliver the best customer service just 15 minutes from Hamilton... expected to go above and beyond for your customers. Matching products and services to people's needs, you'll provide them with exactly the same professional treatment they'd receive face-to-face. It's a great way to build on your existing customer service skills and progress your career with us. We work to put the customer at the heart of everything we do, so it's vital ... and conscientious approach will ensure you maintain quality standards at all times. We're looking for individuals who can share examples of their significant customer service experience. In return...

  8. Customer Service - Customer Service Associate

    Leeds | £16350 pa | From HSBC

    Customer Service Associate, Leeds call centre Starting salary £16,350 Don't dream. Do. You can deliver your greatest performance just two miles from Elland Road Stadium. This role offers... be expected to go above and beyond for your customers. Matching products and services to people's needs, you'll provide them with exactly the same professional treatment they'd receive face-to-face. It's a great way to build on your existing customer service skills. We work to put the customer at the heart of everything we do, so it's vital that you can focus on ... ensure you maintain quality standards at all times. We're looking for individuals who can share examples of their significant customer service experience. In return, we'll do everything...

  9. Customer Service Advisor / Customer Services

    Oxford | £16&£39;000 - £17&£39;000 + Benefits | From Mlw Recruit Ltd T/A Red Dot Recruitment

    Customer Service Advisor / Customer Services £16'000 - £17'000 Basic + Benefits Full time & Part time available Customer Service Advisor / Customer Services A fantastic role has... been made available for a Customer Services Advisor position with one of the largest and most established outsource companies in the UK. This is a full-time or part-time opportunity for a minimum of 12 months after which there is a potential to go permanent at the discretion of the client depending on the calibre of your work. You will also undergo 3 weeks of Customer Services training and this will be full-time hours as part of your induction. As a Customer Services Advisor, you will be responsible for; - Handling around 100 inbound customer services enquiries via the telephone or...

  10. Customer Services / Customer Relations Advisor

    Fareham | £17000 - £18000 per annum | From RECRUITMENT GENIUS

    Europe's award winning and leading provider of integrated cloud business solutions are offering an exciting opportunity for someone looking to join a busy and vibrant Customer Relations team in the... service environment - Experience in an ITIL service environment As well as a competitive salary, you will also be eligible for a pension and other flexible benefits. Keywords: Customer Relations Advisor, Customer Service Advisor, Customer Service Executive Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than ... fast paced and rapidly growing IT sector. They are looking for someone who is customer focused, confident, with a 'can do' attitude who continuously seeks to improve and add value to the business...

  11. Customer Service Advisor

    Winchester | £17,000 + Bonus | From Utilita

    Customer Service Advisor - £17,000 + Bonus - Winchester Utilita are recruiting for Customer Service Advisors to join there team based in Winchester. This is an exciting opportunity to join a... and exciting career as a Customer Service Advisor then this is the role for you. ABOUT US Utilita is a rapidly expanding Gas and Electricity supplier who focus on the Pre-payment energy market, offering Smart meter technology to make sure our growing customer base receives the best possible service. At our head office in Winchester we are continually looking for new, professional, enthusiastic people to join our team and provide our customers with the high level of customer service they expect. Utilita is a great place to work with plenty of career opportunities and we are looking for great people...

  12. Customer Service Operations

    Luton | £15,000 - £18,000 | From Fastenal

    Fastenal has an exciting opportunity for a Customer Service Operations to join us in Luton. The successful applicant will join us on a full-time or part time basis with both types available. A... of our "Growth through Customer Service" mission. We are looking for a sales minded individual to begin working in our Customer Service Operations department. This will be an entry level ... position may be right for you! Customer Service Operations responsibilities include but are not limited to: - Day-to-day warehouse activities in the branch operations (in-and-out bound, cycle counts, forecast, maintain optimal stock levels ...) - Physically servicing a Vendor Managed Inventory program at our local customers - Managing and driving a culture of excellence in customer...

  13. Customer Service Advisor

    Watford | £18k pa | From PACT

    Contact Centre Partners are delighted to working with a brand new client in recruiting two Customer Service Advisors to join their ever growing contact centre in Watford. We are looking for strong... Customer Service Advisors who are looking to take the next step in their career. As a Customer Service Advisor you will be accountable for responding to a high volume of calls and emails relating to general enquires, complaints and escalations. You be responsible for taking payments and processing administation. In return you will receive a competitive package including exciting incentives and awards. There will also be ample opportunity for career progression. To be successful as a Customer Service Advisor you will have strong customer service skills within a contact centre environment...

  14. Customer Service Advisor

    Bradford | £16,234.05 with progression | From Loop

    Exciting Opportunity with Loop Customer Service Advisor Based at Thornbury, Bradford As a Customer Service Advisor you will be responsible for answering the incoming calls from customers across the... working full time, 37.5 hours per week with various shift patterns between 8am and 8pm. We have exciting opportunities for you to join the Customer Service Team at Loop Customer Service Advisors ... the customer has a strong focus on providing a professional, high quality of service this is driven by targets with emphasis on dealing with customers enquiries quickly and accurately and ensuring we provide a service tailored to the customer. It's a fast moving and challenging environment and the level of service we provide is governed by our regulator OFWAT. You are fully supported in the role with...

  15. Customer Service Assistant

    Southampton | Neg | From MyJobGroup

    We have an exciting opportunity for a Customer Service Assistant to join our team based in Southampton. The role will be a full time, permanent position working 5 days out of 7, including some... one of the biggest self storage companies in the UK, with 25 stores across the South East of England. We have a Customer Service Assistant Position available in a large self-storage facility in Southampton. This position would suit a driven and enthusiastic individual with previous retail or sales experience. The Role As a Customer Service Assistant you will be expected to perform a number ... - Effectively manage and service customers accounts to ensure credit/ late payers are minimised - To be a key-holder for the centre Customer Service Assistant - Requirements You will be...

  16. Customer Service Advisor

    Thornbury | £16,000 - £18,000 pa | From Pertemps

    A well-established company based in South Gloustershire is looking for a Customer Service Advisor to join their team starting January 2016. The company has undergone significant growth and now... solutions to the general public, insurance brokers, insurance companies and various large corporations. As a Customer Service Advisor your duties will include: - To be the first point of contact for new and existing customers - this is a telephone based role; - Dealing with customer queries, adjustments and cancellations relating to their insurance policy and company services; - Cross selling products and advising customers of new products / schemes. The ideal Customer Service Advisor will have the following skills and experience: - Previous telesales, customer service, call centre...

  17. Customer Service Agent

    Swindon | £16000 per annum | From Contactiii

    Job Title Customer Service Agent What makes this role unique? There has never been a more exciting time to join than right now. We are an organisation that celebrates our past; are proud of... what we achieve today and are excited about our future. We are passionate about everything we do and giving a great service to our customers really matters to us. But we know that we can still do ... of channels about bills, meters and service-related enquiries. Taking ownership of their issues and resolving them or escalating them so that the customer never has to call us back is paramount ... service `` You will have a customer service working background, preferably within a call centre environment `` Be able to demonstrate a track record of consistently delivering exceptional...

  18. Customer Service Associate

    Farnborough | £16,000 per annum | From Capquest

    We have an exciting opportunity for a Customer Service Associate to join our team based in Farnborough. The role is a full time, temporary position with the potential for the role to become... permanent. The role is offering a salary of £16,000. Are you passionate about delivering high standards of customer service? Do you enjoy helping people to find solutions to their problems ... customers at the heart of their business, with industry expertise, respect, and integrity. An opportunity has arisen for an enthusiastic and ambitious individual to join our customer services team as a Customer Services Associate. You will work as part of a great team, and be responsible for processing and logging correspondence using our in-house leading-edge systems, and you will provide...

  19. Customer Service Advisor

    Enfield | £22,500 - £24,000 plus Comm | From Dartford

    A client based in Enfield is recruiting for a Customer Service Advisor to deal with all inbound calls, including queries and enquiries on various products. Skills Required Excellent Customer... Service skills Upselling, Sales ability You will be working supporting a sales rep and working as a team, building relationships with clients, developing and growing the account. You will also deal with the account from start to finish, taking the order, processing the order, ensuring delivery has been made. This is a target driven role where you are able to earn commission on top of your salary. Hours Monday to Friday - Core Hours 37.5 per week 23 days holiday plus Bank Holidays Pension Childcare Vouchers along with retail discounts Immediate Interviews ...

  20. Customer Service Administrator

    Woodstock | Neg | From MyJobGroup

    NSF International has an exciting opportunity for a Customer Service Administrator to join our team in Long Hanborough. The successful applicant will join us on a full time, permanent basis and will... testing services to agricultural businesses, farmers and growers worldwide. We have an opportunity as a Customer Services Administrator within our Long Hanborough office to join our busy Team. Customer ... and providing administrative assistance across UK Certification as required. Our Customer Service Administrator will draw on several aspects: - Responding and acting on client queries. - Processing ... is an exciting position in an innovative global organisation and we look forward to hearing from you. If you feel you have the skills and experience required for our Customer Service Administrator...