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Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.

We currently have 102,000+ customer service jobs listed on See these below or refine your search above.

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customer service jobs

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  1. Customer Service Specialist

    Rotherham | plus EXCELLENT benefits package | From Halifax

    CUSTOMER SERVICE SPECIALIST BASED IN ROTHERHAM SALARY £18,000 + AMAZING BENEFITS This is a fantastic opportunity to work for a worldwide industry leader in their sector. Their employees are... candidates who will go the extra mile to delight their customers all whilst working in a lively and vibrant environment. THE ROLE - To provide an exceptional level of customer services to External ... are communicated effectively. - Communicate with customer throughout the process from order to goods being dispatched. - Coordinate engineers and service attendants in the UK & Worldwide to ensure on time attendance to any customer visits. - Always have a high level of integrity and sense of commitment to customer satisfaction THE PERSON - Customer Service and delighting the customer...

  2. Customer Service with Telesales

    Sidcup | £15400 + Bonus | From Dartford

    Monday to Friday 9 - 5pm A client based in Orpington Kent is recruiting for a customer service/sales advisor. Working in a team environment dealing with inbound and outbound calls to existing... clients, updating the database, offer new products and special offers. To apply for this role - You must experience of working in a customer service environment within an office making outbound calls to clients, computer skills, confident telephone manner. Telesales or upselling experience would be an advantage ...

  3. Lettings and Customer Service Manager

    Manchester | £28,000 - 31,000k plus OTE | From Kingsley

    An award-winning property management company, with a reputation for delivering exceptional service to its clients, is looking for an onsite Lettings and Customer Service Manager to handle the..., customer-service driven lettings manager, who has experience in letting high-end properties and managing staff, as well as coaching, training, and developing your team. A highly professional and results-focussed candidate, who is used to working within a target orientated and extremely busy role, would be ideal. As the lettings and customer service manager, you and your team will have full ... . The remuneration package ranges from £27,000 to £31,000 basic, with OTE of £35,000 to £40,000. Like what you see? Apply now to be considered! For more lettings and customer service manager jobs in...

  4. Customer Service Manager

    Macclesfield | £22,000 - £27,000 | From

    We are currently working with a specialist Manufacturer in the Macclesfield area. This organisation is an expanding manufacturer. This is a fantastic opportunity for someone who is looking to... include: - Refine and strengthen the customer service processes - Implementing procedures and acting as "the voice of the customer" internally - Ensure an exceptionally high level of customer service is promoted consistently throughout the business - Ensure customer expectations are managed effectively - Implement and set clearly defined objectives for all team members, monitoring performance ... a progressive role that will offer continued development. Handley James Consulting was launched by its founders to provide the manufacturing community with a quality recruitment service on a committed...

  5. Customer Service Analyst

    Swindon | £24000 - £26000 per annum | From Thames Water

    Customer Service Analyst - 20010809 Would you like to join the UK's largest water company? An exciting opportunity has arisen for an experienced Customer Service Analyst to join our team in... Swindon, Wiltshire. Working within a busy and vibrant and often demanding Revenue Customer service function it will be your responsibility to gather and interpret data with a view to highlighting trends and identifying opportunities for improving the customer experience. The Customer Service Analyst role will also include participation in department projects and initiatives as needed. It's an exciting time to be working in our customer service team as we continue on our journey to being a leading water retailer. We're committed to being here for customers and we know it's not just what...

  6. Customer Service Representative

    Peterborough | Market related | From Concept Resourcing

    Concept are actively recruiting for a Customer Service Representative in Peterborough - training will be provided You will be working for a leading IT Services organisation, as part of their... Customer Service team. As part of the role you will be working with Couriers, Suppliers and internal Supply Chain. Job responsibilities; - Act as an initial point of contact to external customers dealing with customer queries, sales and supply chain problems and liaising with external suppliers - Answering incoming calls and emails from customers and accurately logging incidents ensuring all relevant data is captured - Provide an excellent level of customer service to internal and external customers Experience needed; - Have a background in a customer service type role...

  7. Customer Services consultant

    Edinburgh | £15380 - £20k pa + benefits | From Resource Management

    Customer Services Consultant Salary: £15,015 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: - Undertaking administrative and customer service duties for servicing of existing schemes - Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. - Being...

  8. Customer Service Executive / Administrator

    Manchester | £15k pa | From Bluetownonline Ltd

    Job Title: Customer Service / Administrator Location: Manchester, M22 Salary: £15,000 or National living wage dependent on age The firm is a specialist medical agency, which provides expert... appointment-booking support to personal injury lawyers and their clients, medical records pagination and other specialist services The firm is currently seeking to recruit a Customer Service ... the company's sister company. Job Role: You will also be assisting with instructing experts to provide reports, as well as providing customer service support to solicitors, clients, experts, and their ... appointments, reports and other information as required - Providing customer service support to solicitors, clients, experts, and their secretaries - Obtaining medical records from hospital trusts...

  9. Customer Service Administrator (SAP)

    Bedfordshire | £22k pa | From Alliance Consulting

    Customer Services Administrator (SAP) Location: South Beds Salary: £22,000 plus benefits Customer Services Administrator (SAP) We are a well known Bedfordshire based manufacturing... business which continues to thrive. We now require a Customer Services Administrator with strong knowledge of SAP to join our busy team. You will be required to enter ,administrate, coordinate and control orders ensuring a high level of customer satisfaction within the framework of established Customer Service Policies and Procedures. We require applicants to have a customer service, order entry type background along with strong experience of SAP (ideally SD) Customer Services Administrator (SAP) - Collect, enter and validate sales orders into SAP Order Management System - Proactively...

  10. Customer Service Manager

    Loughborough | £25k - 28k per year | From Response Network

    We have such a great new role, our client - one of the largest independent manufacturers and distributors of their product are seeking an EXPERIENCED Customer Service Manager to come in and develop... and lead the customer service department through a transition of change. The successful candidate will come from a similar environment where an order is placed and products are then distributed to ... and accurate running of the customer service and ordering function to ensure all orders are taken from our customers and account managers and accurately inputted onto our Microsoft Dynamics AX ERP ... with company procedures* Provide on-the-job feedback to staff on their performance, standards of work etc, to deliver high standards of customer service and planning and develop a culture of \"right...

  11. Customer Services/Sales Support

    Reading | £18k - £25k pa | From Calibre Candidates

    An exciting opportunity for a Customer Service and Sales Support Executive to join an expanding and established creative Company with excellent prospects and career development. The main purpose... of your role would be to assist the Account Managers to ensure customers and clients receive an efficient, friendly and supportive service. Your duties include processing sales quotes and orders, responding to and following up with customer enquiries and managing customer expectations on delivery times. You will be the first point of contact for clients, liaising with other teams across the business including the production team, projects department and the external sales team to action customer orders. The successful candidate will have previous experience in a sales support or customer...

  12. Customer Service Officer

    Chippenham | £8 Per Hour | From Wise Employment

    Role: Customer Service Offer Location: Chippenham Salary: £8 per hour Contract: 8 weeks, with a view of extension for the right person and a possible Hours: 37.5 Hours per week - Monday -... Friday 8:45am - 5:15pm This role to become a part of the Customer Service Team which is the first point of contact for this well-established housing association. The successful candidate will be ... , but also face to face whilst managing the reception service, in writing, and through a range of electronic access channels, to ensure that customer enquiries are resolved at first point of contact ... enquiries, recognising and acknowledging diversity whilst adhering to agreed Key Performance Indicators, service and quality standards to maximise customer satisfaction. - Maintain electronic...

  13. Customer Service and sales openings

    Bristol | £250-£450 Per Week Average Earnings | From TJB Recruitment

    Customer service and sales openings - Want to be part of an unforgettable brand? Our client is a sales and marketing company based in the city centre, and they are looking for winners. Why? Because... experience; you just need to be: - Enthusiastic - Have a passion for people - Excellent communication skills - High standard of Customer service - Self motivation Don't pass on this ... new journey with this company - Retail, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotions, Events co-ordinator, front of house and bar experience. Our client gives you the opportunity to earn much more than the minimum wage with performance...

  14. Customer Service Manager (Swedish)

    London | £40k - £60k pa | From Betting Appointments

    Customer Service Manager - Swedish Location: Malta Salary: Negotiable Role description To work with your team(s) to provide first class customer service and advice within a contact... centre environment. To assist the Customer Service Operations Manager in the smooth running of the department and to manage ad-hoc projects as and when required. Key accountabilities of the role are * Assure a high quality of customer service at all times, given a stipulated time frame and clear KPI's * Monitor and ensure that quality levels are maintained and communicated to all team ... to ensure appropriate guidance is always offered * To support administrative tasks within the team * Facilitate smooth communication flow between the Head of Customer Service, Customer Service...

  15. Customer Service Analyst

    Birmingham | £8.50 - £10.00 per hour | From Hays

    Customer Service Analyst- Temp - Aston. MUST have SAP . Contact Jenny - 01212363312 Your new company This is a large organisation which has grown from strength to strength over the last... distributed and fastest selling in the UK retail market. You will have the opportunity to join an ambitious and eager team who deliver a high level of customer service to their clients, and strive to continuously improve and beat their competitors. Due to a long-term absence of sickness, a temporary member of staff is required for a minimum of 4 weeks. Your new role As a Customer Service Analyst, you will be receiving and processing the orders, and the corresponding invoices, from customers via phone and email. You will be required to deliver a high level of customer service when...

  16. Customer Service

    | 8.5000 | From Huntress

    Title: Customer service, IT Helpdesk Position: Temporary ongoing Hours: Monday - Friday, 8.30am - 5.30pm Location: Berkshire We are currently looking for a bright and enthusiastic candidate who..., accompanied with great customer service skills. You do not have to have worked in a IT position previously. The Role: Ensuring that phone calls or emails are logged within the helpdesk system in a clear ... a full understanding of the issue or query. Take ownership and progressing tickets, keeping the helpdesk system / customers updated, according to the commitments and processes in the Group IT Service Level Commitment. Install and De-install hardware and software Deliver an excellent customer experience and agreed level of service to internal and external customers, business partners and external...

  17. Customer Service Manager Wokingham

    Wokingham | £25000 - 30000 Per Annum | From Additional Resources Ltd

    Customer Service Manager - Wokingham My client in Wokingham is looking for an experienced Customer Service Manager to join the team. Salary GBP 25K - GBP 30K DOE. Position Purpose Plan,... co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. A proactive approach to all customer improvements, creating new initiatives, and ideas to enhance the reputation of customer services and the company. Key responsibilities and accountabilities: Develop and implement customer service policies and procedures Define and communicate customer service standard Direct the daily operations of the customer service team Plan, prioritize and delegate work tasks to ensure proper...

  18. Customer Service Sales Assistant

    Southampton | £16,999-24,999 (average first year OTE) | From Phoenix Event Marketing

    Calling all customer service assistants, customer service associates, customer service advisers, CRMs, and others with a passion for delivering an above average customer experience... Customer... Service SalesAssistant Do you have exceptional customer service skills and enjoy helping people? Are you able to work well independently as part of a customer service team? Would you like ... customer service or sales! We offer in-house training workshops and on-site guidance to provide you with the customer service knowledge and skills you need to succeed. As a Customer Service Sales ... in our first 6 months, and continue to grow our team so we can diversify our client portfolio and begin to expand into several other UK cities over the next 2 years. Customer Service Sales...

  19. Customer Service/ Sales Advisor

    Uckfield | £18K-£23K | From Lloyd Recruitment East Grinstead

    Customer Service/ Sales Advisor; Lloyd Recruitment Services has a lovely job opportunity for an experienced Customer Services - Sales Advisor to join a very well established company based in the... East Sussex area. What You'll Do; As A Customer Service/ Sales Advisor, you will be responsible for; - Handling Customer queries via telephone and email - Drawing up and communicating quotes - Receiving and documenting incoming orders What You Need; - Customer service experience - A creative streak ideally, with experience using Photoshop and/or Illustrator - Great telephone manner and communication skills What You'll Get; - A 40 hour working week, Monday to Friday, flexible within reason with start/finish - Base salary of between £18K - £23K (flexible - Company...

  20. Head of Customer Service

    Warrington | £0 - 45k per year + benefits | From Douglas Jackson Limited

    Job Ref: DJKG1156 Job Title: Head of Customer Service Location: Warrington Salary: circa of £45k plus bonus My client is looking for a Head of Customer Service who has experience in the... end to end process and customer experience. This innovative company offer a career path to join the senior management team. The Role: This role is to head up the customer service department, to streamline processes and drive forward training and career development for the customer service team and enhance on the end to end customer experience. Key Responsibilities - Improve ... able to adopt a ''hands on'' approach to leadership and management. This role would suit either an experienced Customer Service or Customer Experience Manager. Knowledge of Salesforce or Sap is an...