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Customer Service Jobs

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  1. Customer Service

    Stourbridge | £15000 Per Annum | From Hiredonline

    Customer Service opportunity based in Stourbridge offering a salary of £15,000. Our client, a leading manufacturer of manual cleaning products is looking to recruit someone experienced in... Customer Services. This is an exciting opportunity to join a market leading company and support the customer services team. The role is to provide technical and Product support to a range of customers and deal with enquiries and queries, professionally, efficiently and in a polite & courteous manner  Skills required: Be Customer Focused and Engaging to answer any customer queries Clear ... www.totaljobs.com/JobSeeking/Customer-Service_job62214854 ...

  2. Customer Services

    Ipswich | £17000.00 - £20000.00 per annum | From Hays

    Job Title: Customer Services Job Salary: £17,000 - £20,000 Job Location: Ipswich This is a new and exciting Customer Services job based in Ipswich. You will be working as part of a small and... industrious team responsible for customer services and order processing. Duties will include: answering all incoming calls, processing sales orders, checking stock, processing purchase orders, order progressing, providing proof of delivery and preparing quotations. Ideally you will have similar experience within an office based environment. This Ipswich based Customer Services job will needs ... be found at hays.co.uk This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job62323755 ...

  3. Customer Service

    Aylesbury | £22k OTE | From Cosine

    ***PART TIME*** You may be looking for 16 - 21 hours per week, if so read on... TEMP VACANCY for 8-10 Weeks, could lead to further work within our team.... Currently Cosine are delivering a... programme of high-quality, small merchant calls on behalf of a financial services client; taking full responsibility for contacting via telephone a range of SMEs to drive awareness and enablement ... strong influencing skills Must be driven, focused & determined to succeed  Be of professional manner & have excellent telephone & communication skills. Be able to accurately record customer information. To be part of this exciting company, please apply following the links. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job62215638 ...

  4. Customer Service

    Rowland's Castle | £9.00 - £9.50 per annum | From Hays

    Here at Hays in Portsmouth we are currently recruiting for several Customer Service jobs to work for a large organisation based in Havant in their call centre. This role will be dealing with a... high volume of inbound calls helping customers with a variety of enquiries and providing them with a high standard of customer service at all times. This job will be on a temporary bases for 14 weeks with the possibility of going permanent. This is a great opportunity for somebody with experience in a similar role or with a background in either telesales or customer service. Your main duties will be: Receiving inbound calls. Answering Customer enquiries. Discussing products and services. Inputting information on database. Passing calls when needed to correct point of contact. Skills...

  5. Customer Service

    Northallerton | From £14,000 to £16,000 per annum | From SI Recruitment

    Our established client in Northallerton is looking for someone with excellent customer service and IT skills gained in an office based role. The ability to create lasting relationships with... customers and provide a quality, second to none service is essential for this role which involves customer service and sales administration. Responsibilities include: Answering incoming calls Dealing with customer queries Processing sales orders Arranging product services General administration Processing information using Sage Line 50 Person specification: Must have an excellent ... www.totaljobs.com/JobSeeking/Customer-Service_job62349381 ...

  6. Customer Service

    Huddersfield | From £16,000 to £18,000 per annum | From Citrus Recruitment

    Customer  Service Advisor - Pensions Team Monday to Friday 9am to 5pm £18000 P.A. Citrus Recruitment are currently recruiting for our client based in Huddersfield town centre for... experienced Customer  Service Advisors within their Pensions team. The role involves carrying out a range of pension tasks, responding to all customer enquiries via ... both customer and quality focussed. You must have excellent communication skills, both written and verbal.  This is a permanent assignment with operational hours of 35 hours per week, Monday to Friday 9am to 5pm. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job62279242 ...

  7. Customer Service

    Walsall | From £6.50 to £6.50 per hour | From SF Commercial

    SF Group are currently looking for a Customer Account Handler for an industry leading clothing business based in Walsall.  This temporary to permanent position is in place to... effectively deliver excellent customer service to all key accounts. Day to Day Responsibilities include: •To be first point of contact for all customers.  •Taking orders ... : •Strong customer service experience.  •Keen eye for detail. •Knowledge of excel, word and outlook. •Proven track record in administration. This is a temporary to permanent ... was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job62330860 ...

  8. Customer Services

    Redruth | £16k + benefits | From Carn Logistics

    Customer Services - Redruth Generous hourly rate plus commission and profit related bonus. Carn Logistics, Cornwall's largest independent courier business, requires experienced customer... service staff. Due to recent substantial growth in the business a full time role has become available. The successful candidate will be able to show a track record of hard work and dedication to satisfying customer requirements whilst working at times under pressure. The role is predominantly office based, handling phone calls from general public as well as customers. Experience of the transport/logistics sector would be preferred. An ability to use modern IT systems is also essential. Hours and variable according to the needs of the business and employee, a typical working day being 7...

  9. Customer Services

    Peterborough | £7.54 - 7.54 per hour | From Interaction - Leicester

    Do you enjoy working with customers? Are you looking for an opportunity with a strong International brand? If so we may have the opportunity for you. Based in Peterborough, our client are... seeking a number of Customer Service professionals to work within their inbound contact centre. You will be responsible for dealing with incoming telephone enquiries, processing customer requests and providing company information as required. Training will be provided, however you should have an excellent telephone manner, good IT skills and previous work experience within a customer focussed ... unsuccessful** This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Services_job62159028 ...

  10. Customer service

    Milton Keynes | £15000 - £16000 per annum | From Search Consultancy

    Customer service agent based in Milton Keynes working within their front office financial services customer service team. These are immediate start permanent job roles within a financial services... administration team. The cusstomer service team are looking for reliable, professional permanent individuals to deliver excellent Customer service within the back office permanent customer service ... customer information within this financial services environment in Milton Keynes. You will be a highly competent administrator with a good knowledge of Microsoft packages, looking for a permanent customer service opportunity within financial services. Due to the nature of the role, evening and weekend work will be required. Examples of shift patterns include 8am - 4pm, 11am - 7pm and 2pm - 11pm...

  11. Customer Service

    Wigan | £7.50 per hour | From Blue Arrow - Liverpool

    Customer Service - Call Handler Location: Wigan My client, a top Ten Pumbing Installation Site , is looking for Customer Service -Call Handlers to join their busy team based in Wigan . This is...% customer satisfaction   Key Skills * Exceptional Customer Service skills * A team player * Flexible and able to solve challenges by thinking outside of the box * A professional standard * Ability to follow a trained process methodically Essential Skills and Behaviours * Previous experience within a customer service background * Experience of complaint handling * Resiliant , tollerent ... a temporary role so please only apply if you are open to this: Duties include: · Being the first point of contact for customers, and clients · Retrieving & imputing information into IT/ manual...

  12. Customer Services

    Milton Keynes | £15.6k per year | From Interaction - Milton Keynes

    A fantastic opportunity to join a busy customer services team, working in a fast paced call centre environment, do you have previous customer services experience, either in an office or retail... customer services experience, please apply today. Permanent salary offered £15,600 per annum plus benefits. This job was originally posted as www.totaljobs.com/JobSeeking/Customer ... setting? This company has a welcoming and friendly environment with a strong team ethos. The role involves answering incoming calls, taking details of customer orders, arranging deliveries and ensuring stock is available. You must have a professional telephone manner and be able to work under pressure and deal with a high volumes of calls during busy periods. This role is working on...

  13. Customer Service

    Sevenoaks, Kent | £19000 - £20000 per annum | From BROOK STREET BUREAU - Tunbridge Wells

    Customer Service Advisor Dunton Green, Sevenoaks Immediate start Salary: £19,000 - £20,000 Hours: Monday to Friday 08:00am - 17:00pm Do you have proven customer service experience? Are you... available to start immediately? My client who is a leader in the construction industry is looking for a friendly and hardworking customer service advisor. The main duties of the role will include ... . The successful candidate will be computer literate with proven customer service experience and will possibly have an administration qualification. German speaking will also be a plus! The company is in ... www.totaljobs.com/JobSeeking/Customer-Service_job62262198 ...

  14. Customer Service

    Stoke-On-Trent | £10.00 - £12.00 per hour | From Advantage Resourcing

    Advantage Resourcing l are currently recruiting for a reputable technology company in the telecommunications sector. Immediate Start Key duties entail - Dealing with internal / external client... queries Ensuring quality kpi's are met Updating internal databases with appropriate actions Query resolution within the SLA parameters Full training provided on the job. Required a proven track record within a customer service role . The ability to remain calm and professional at all times. Advantage Resourcing is a service driven recruitment consultancy. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job62335505 ...

  15. Customer Service

    Norwich | £20,428 - 24,643 per year | From Contract Personnel Limited

    Our Norwich-based manufacturing client are recruiting for two Customer Service Representatives. 1 x 6 month contract 1 x Up to 1 year contract (minimum 6 months), becoming permanent You... will be responsible for looking after high profile customer accounts and undertake the following duties, along with any others, relevant to the role: * Liaising with customers, both via telephone and email * Using the company's in-house databases to record information and check stock levels, in order to establish the ability to fulfil orders * Liaising with factory staff to determine activity of production lines, to determine order fulfilment * Carrying out administrative duties, in accordance with the role Personal Attributes: Have a customer care understanding...

  16. Customer Service

    Letchworth Garden City | £17500.00 - £18000.00 per annum | From Spring Personnel

    Your role as the Customer Service/Order Processor will involve - Taking calls from Healthcare Professionals across the UK and Internationally - Daily use of an in house database to place time... critical orders - Liaison with the logistics department to ensure the product will arrive in good time utilising best practice procedures to control cost but still meet customer satisfaction - Work as part of a team - Deal with any queries as they arise and offer pragmatic problem solving skills to any complaints/issues To be successful for the Customer Service/Order Processor your experience ... Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service_job62224070 ...

  17. Customer Services

    Northampton | Competitive Salary and Reward Package | From TSYS

    Customer Services  - Credit Cards We are an outsourced call Centre who focus is as much on our employees as it is on our clients. Our customers expect the best from us so we only recruit the... best!!  Answering inbound calls from customers, whatever the challenge, your calm demeanor and absolute professionalism will ensure that you will deliver a first class experience. The role: Share in the success of our award winning contact centers through the delivery of exceptionally high levels of service Engage customers in conversations to understand their needs and provide them with the best solutions Be customer focused and committed to improving our customers experience What we expect from you: Financial services experience is preferred and the below experience is desirable...

  18. Customer Service

    Sandbach | Undisclosed | From Print Upsell L X-Post

    Founded in 1872 in Belgium, Sibelco has grown into a truly multinational business, today operating over 250 production sites in 41 countries, with a team of around 10,000 people generating sales of... information about Sibelco, visit URL removed CUSTOMER SERVICE - BROOKSIDE HALL, SANDBACH The role We currently have permanent vacancies for 2 full time members of the Customer Service team based at our Head Office in Sandbach, Cheshire, reporting directly to the Customer Service Team Leaders. The role will provide value to the Sibelco business through efficient communication with ... role the candidate will have: . Excellent customer service skills. . Ability to prioritise and manage own workload. . Good computer literacy. . Ability to work as part of a team...

  19. Customer Service

    Sheffield | £14,000 | From Split The Bills

    Experienced Customer Service Expert Split The Bills Sheffield Were looking for an energetic, motivated individual with an awesome sense of humour to join our established, fast-paced team.... Competent computer skills Previous experience working in a customer service based role Conviction in their own judgement Not afraid to use their own initiative Preferred but not essential ... Someone who has a thirst for knowledge, a want to learn and embodies our culture by striving to always provide an outstanding customer experience from start to finish. You will be responsible for: Dealing with and resolving customer queries received via email, telephone and social media Proactively educating our customers about our industry, process and hurdles we face Essential...

  20. Insurance Customer Service Agent

    Slough | Up to £25,000 | From Pavilion Jobs

    Our customer service team is looking for the next dynamic, passionate and driven customer service agent to join our amazing team! As a customer service agent , you will believe in being the best... of everything you do then read on… Does this sound like you? Do you want to be part of a fun, engaging team? Do you have bags of experience within a customer service environment? Are you able to juggle multiple tasks simultaneously , ensuring the customer is at the heart of everything you do? Do you have excellent communication and outstanding customer service skills ? Are you customer focused, team spirited and results driven ? Do you have it in you to be the best ? If so, working for us as a customer service agent could be the role for you! In this role you will...

Customer Service Jobs
Customer Service Jobs

Customer services can vary greatly depending on the type of company but generally it encompasses a few key elements such as responding to client queries, providing product information, making sales and handling customer complaints.

Who can I work for?

Every type of organisation will provide customer service to their clients or members; from banks and insurance providers to retail outlets and cinemas, each company will define the roles unique to their customers needs.

Where and when can I work?

Customer service representatives will often be found in an office, working 9am till 5.30pm, at the end of a telephone handling hundreds of calls in a day. There are plenty of opportunities in the leisure industry and some customer service roles are mobile, visiting clients in their own environment.

What can I earn?

Salaries start at £13k per annum and the average wage is between £14k-£16k. Experienced and specialist customer service representatives can earn over £18k per annum and some sales orientated positions will offer performance related bonuses.

What are the benefits?

Customer service representatives find their job can be very rewarding by building relationships and providing client satisfaction. It is also an excellent way to gain exposure in a professional environment and learn essential skills.

Are there chances of promotion?

Customer service supervisor or team leader are natural promotions for experienced staff. The foundational skills learnt by a customer service representative are usually transferable into other areas too, such as administration, sales and account management.

What will I be responsible for?

Customer care and meeting client needs are the main focus for a customer service representative. Those needs vary from company to company although the following are most likely: order processing, query handling, data entry, product promotion and problem solving.

What qualifications do I need?

No formal qualifications are required but some positions may require GCSE Maths and English.

Do I need any experience?

Demonstration of personnel skills are sometimes more important than direct work experience for junior positions. Previous working knowledge will be required for specialist roles within industries such as IT or finance.

What attributes are needed?

Whilst basic computer skills and a good command of written and spoken English are essential, people skills are vitally important too. Keeping calm and remaining tactful under pressure is a must and a bright personality will make you stand out from the crowd.